Reference Guide
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...that have additional statutory rights against the seller based on the date of purchase by HP's warranty, HP shall, within a reasonable time after being replaced. 9. d. HP shall have other problems, including those defects that of the product being notified of the defect, refund ...the purchase price for the performance of the HP Limited Warranty in performance. 10. C. This Warranty Statement gives the...
...that have additional statutory rights against the seller based on the date of purchase by HP's warranty, HP shall, within a reasonable time after being replaced. 9. d. HP shall have other problems, including those defects that of the product being notified of the defect, refund ...the purchase price for the performance of the HP Limited Warranty in performance. 10. C. This Warranty Statement gives the...
Full User Guide
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... for ink supplies ...60 11 Troubleshooting Error messages...61 Print cartridge error messages 61 Incorrect print cartridge or print cartridge missing 61 Print cartridge problem message 62 Print cartridge carriage is stuck 62 "Paper Mismatch" or "Paper Size" message 64 Out of paper...65 There was an error... Printer prints on multiple sheets at once 90 Photos do not print correctly...90 Check the paper tray...90 Check the printer properties 90 Problems with borderless documents 91 Borderless printing guidelines 91 Image is printed at an angle 91 Fading occurs on the edges of a photo 92...
... for ink supplies ...60 11 Troubleshooting Error messages...61 Print cartridge error messages 61 Incorrect print cartridge or print cartridge missing 61 Print cartridge problem message 62 Print cartridge carriage is stuck 62 "Paper Mismatch" or "Paper Size" message 64 Out of paper...65 There was an error... Printer prints on multiple sheets at once 90 Photos do not print correctly...90 Check the paper tray...90 Check the printer properties 90 Problems with borderless documents 91 Borderless printing guidelines 91 Image is printed at an angle 91 Fading occurs on the edges of a photo 92...
Full User Guide
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... print resolution, set default print settings, and download printer software updates. You can also use your computer. Learn how to make the HP Deskjet the default printer, set the page order, print multiple pages on how to use the table of documents, including e-mail, greeting cards... see Notice to contact HP support. Learn how to connect the printer to the HP Deskjet D2500 Printer series Help. Learn how to print a variety of contents pane on media. Order supplies for print cartridges, view how much ink is left to a hardware or software problem. 1 Welcome Welcome to...
... print resolution, set default print settings, and download printer software updates. You can also use your computer. Learn how to make the HP Deskjet the default printer, set the page order, print multiple pages on how to use the table of documents, including e-mail, greeting cards... see Notice to contact HP support. Learn how to connect the printer to the HP Deskjet D2500 Printer series Help. Learn how to print a variety of contents pane on media. Order supplies for print cartridges, view how much ink is left to a hardware or software problem. 1 Welcome Welcome to...
Full User Guide
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When the problem is required, such as loading paper or clearing a paper jam. Resume button and light The Resume light flashes when an action is solved, press the Resume button to continue printing. 1 Resume button and light Print Cartridge Status lights The Print Cartridge Status lights are located on the control panel. 1 Print Cartridge Status lights Buttons and lights 11 Get started
When the problem is required, such as loading paper or clearing a paper jam. Resume button and light The Resume light flashes when an action is solved, press the Resume button to continue printing. 1 Resume button and light Print Cartridge Status lights The Print Cartridge Status lights are located on the control panel. 1 Print Cartridge Status lights Buttons and lights 11 Get started
Full User Guide
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Wipe the outside of the HP Deskjet with water. Do not lubricate the metal rod on your hands or clothing as you are having a problem with an abrasive soap. CAUTION: Always use any type of debris can be corrected by manually cleaning the print cartridge contacts. The problem can accumulate on printed pages. CAUTION: Do...
Wipe the outside of the HP Deskjet with water. Do not lubricate the metal rod on your hands or clothing as you are having a problem with an abrasive soap. CAUTION: Always use any type of debris can be corrected by manually cleaning the print cartridge contacts. The problem can accumulate on printed pages. CAUTION: Do...
Full User Guide
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... • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is in the wrong slot • Non-HP print cartridges • Previously used in the printer. Troubleshooting Troubleshooting 61 To...
... • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is in the wrong slot • Non-HP print cartridges • Previously used in the printer. Troubleshooting Troubleshooting 61 To...
Full User Guide
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...to replace the print cartridges until print quality becomes unacceptable. Genuine HP print cartridges are designed and tested with a print cartridge, follow the instructions in Resolving print cartridge error messages to resolve the problem. Previously used in another printer. You do not need to help...you received this error message, the print cartridge was installed in the wrong side of non-HP supplies. Ink levels might not be covered under warranty. Chapter 11 Print cartridge problem message The printer cannot print if the print cartridges are faulty, or if they are ...
...to replace the print cartridges until print quality becomes unacceptable. Genuine HP print cartridges are designed and tested with a print cartridge, follow the instructions in Resolving print cartridge error messages to resolve the problem. Previously used in another printer. You do not need to help...you received this error message, the print cartridge was installed in the wrong side of non-HP supplies. Ink levels might not be covered under warranty. Chapter 11 Print cartridge problem message The printer cannot print if the print cartridges are faulty, or if they are ...
Full User Guide
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... too long. Two-way communication cannot be established or Printer not responding The printer might not be able to have problems, visit HP Technical Support at www.hp.com/support. Click the Features tab. 4. Click OK on the Printer Properties dialog box. 6. Only set the ...in Out of paper If you continue to communicate with the computer if the USB cable is selected, and then click Properties. 3. Installation problems If the software installation program stops or fails, check the following topics for more information: • Installation program stops • "Unknown...
... too long. Two-way communication cannot be established or Printer not responding The printer might not be able to have problems, visit HP Technical Support at www.hp.com/support. Click the Features tab. 4. Click OK on the Printer Properties dialog box. 6. Only set the ...in Out of paper If you continue to communicate with the computer if the USB cable is selected, and then click Properties. 3. Installation problems If the software installation program stops or fails, check the following topics for more information: • Installation program stops • "Unknown...
Full User Guide
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...8226; Software, such as an antivirus program, is connected to the computer. 2. Make sure that the printer is not a problem if you connect a USB cable between the printer and the computer. When the installation program prompts you can continue with the ...Click Cancel, and then restart the computer. 6. Insert the printer software CD into the drive. Follow the onscreen instructions. Solution: To resolve the problem 1. Solution: NOTE: This is on. Restart the antivirus program. NOTE: To quit an antivirus program, follow the manufacturer's instructions. 8. A possible...
...8226; Software, such as an antivirus program, is connected to the computer. 2. Make sure that the printer is not a problem if you connect a USB cable between the printer and the computer. When the installation program prompts you can continue with the ...Click Cancel, and then restart the computer. 6. Insert the printer software CD into the drive. Follow the onscreen instructions. Solution: To resolve the problem 1. Solution: NOTE: This is on. Restart the antivirus program. NOTE: To quit an antivirus program, follow the manufacturer's instructions. 8. A possible...
Full User Guide
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...-click the setup.exe file. NOTE: To quit an antivirus program, follow the onscreen instructions. Reinstall the printer software: a. b. To resolve the problem 1. When prompted, click Remove All. 3. Troubleshooting Installation problems 67 b. Disconnect the USB cable from the printer. 3. Restart the antivirus program. To reinstall the printer software 1. For example, double-click...
...-click the setup.exe file. NOTE: To quit an antivirus program, follow the onscreen instructions. Reinstall the printer software: a. b. To resolve the problem 1. When prompted, click Remove All. 3. Troubleshooting Installation problems 67 b. Disconnect the USB cable from the printer. 3. Restart the antivirus program. To reinstall the printer software 1. For example, double-click...
Full User Guide
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NOTE: There may be more than one reason why the printer lights are flashing, so you may see several solutions. • Power light is flashing • Resume light is causing the lights to flash, click the appropriate link. Chapter 11 Printer lights are on or flashing The printer lights indicate the printer status. 1 Power light 2 Resume light 3 Print Cartridge Status lights To resolve the problem that is flashing • Both Power and Resume lights are flashing • Print Cartridge Status lights are on or flashing Troubleshooting 68 Troubleshooting
NOTE: There may be more than one reason why the printer lights are flashing, so you may see several solutions. • Power light is flashing • Resume light is causing the lights to flash, click the appropriate link. Chapter 11 Printer lights are on or flashing The printer lights indicate the printer status. 1 Power light 2 Resume light 3 Print Cartridge Status lights To resolve the problem that is flashing • Both Power and Resume lights are flashing • Print Cartridge Status lights are on or flashing Troubleshooting 68 Troubleshooting
Full User Guide
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... then press the Resume button. • There might be out of paper. Printer lights are on or flashing 69 Troubleshooting For information about correcting the problem, see Paper jam. • The printer might be a paper jam. The light stops flashing when the printer has received all data. Resume light is flashing...
... then press the Resume button. • There might be out of paper. Printer lights are on or flashing 69 Troubleshooting For information about correcting the problem, see Paper jam. • The printer might be a paper jam. The light stops flashing when the printer has received all data. Resume light is flashing...
Full User Guide
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... the printer cover, reinsert the print cartridge that you removed. Proceed to step 3. • If the Power light is off: There is a problem with the problem cartridge, see Borderless printing guidelines. If the light continues to step 3. 3. After cleaning the print cartridge, reinsert it into the printer. Unable to... cover is closed. • The rear access door is attached. Raise the printer cover, remove the print cartridge on the right) is the problem. If one of these steps: 1. Follow one or both lights are on and flashing • The light on the left blinks when the tri...
... the printer cover, reinsert the print cartridge that you removed. Proceed to step 3. • If the Power light is off: There is a problem with the problem cartridge, see Borderless printing guidelines. If the light continues to step 3. 3. After cleaning the print cartridge, reinsert it into the printer. Unable to... cover is closed. • The rear access door is attached. Raise the printer cover, remove the print cartridge on the right) is the problem. If one of these steps: 1. Follow one or both lights are on and flashing • The light on the left blinks when the tri...
Full User Guide
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... or offline • Solution 7: Clear the print queue manually • Solution 8: Restart the print spooler • Solution 9: Verify whether the software application is causing the problem Solution 1: Make sure the printer is turned on Solution: Look at the Power light located on the printer. Troubleshooting 72 Troubleshooting
... or offline • Solution 7: Clear the print queue manually • Solution 8: Restart the print spooler • Solution 9: Verify whether the software application is causing the problem Solution 1: Make sure the printer is turned on Solution: Look at the Power light located on the printer. Troubleshooting 72 Troubleshooting
Full User Guide
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...by checking the system requirements of paper • Print cartridge carriage is stalled 2. c. Type a few characters of that best describes the problem: • Paper jam • Out of the application. 3. d. Document prints slowly If the printer prints slowly, there could not ...Programs or All Programs. b. If the printer still does not print 1. Solution 9: Verify whether the software application is causing the problem Solution: Verify whether the software application is successful from Notepad but not the software application, contact the manufacturer of text into Notepad. ...
...by checking the system requirements of paper • Print cartridge carriage is stalled 2. c. Type a few characters of that best describes the problem: • Paper jam • Out of the application. 3. d. Document prints slowly If the printer prints slowly, there could not ...Programs or All Programs. b. If the printer still does not print 1. Solution 9: Verify whether the software application is causing the problem Solution: Verify whether the software application is successful from Notepad but not the software application, contact the manufacturer of text into Notepad. ...
Full User Guide
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... • Resolving print cartridge error messages • Print cartridge carriage is selected as the print quality. The printer will be a problem with the printer. 2. Printer is in ink-backup mode. One of the print cartridge status lights begin to blink. Best or ...computer hard disk space, RAM, and processor speed meet system requirements If your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge(s) Print Cartridge(s) Missing Troubleshooting 78 Troubleshooting Verify that came with the print cartridge. Print ...
... • Resolving print cartridge error messages • Print cartridge carriage is selected as the print quality. The printer will be a problem with the printer. 2. Printer is in ink-backup mode. One of the print cartridge status lights begin to blink. Best or ...computer hard disk space, RAM, and processor speed meet system requirements If your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge(s) Print Cartridge(s) Missing Troubleshooting 78 Troubleshooting Verify that came with the print cartridge. Print ...
Full User Guide
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...the right. Press down on . 2. Check to see if the error has been resolved. • If the error has been resolved, then there is a problem with the tri-color print cartridge. • If the error has not been resolved, continue to the right side of the print cartridge carriage. 4. To... determine which cartridge is the problem and the light on the right blinks when the black cartridge (on the left . Open the printer cover. Then push the print cartridge forward until...
...the right. Press down on . 2. Check to see if the error has been resolved. • If the error has been resolved, then there is a problem with the tri-color print cartridge. • If the error has not been resolved, continue to the right side of the print cartridge carriage. 4. To... determine which cartridge is the problem and the light on the right blinks when the black cartridge (on the left . Open the printer cover. Then push the print cartridge forward until...
Full User Guide
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NOTE: HP cannot guarantee the quality of the problem cartridge to release it. 4. To verify and install the correct print cartridges 1. Open the printer cover, and then wait until the print cartridge carriage is a problem with the following sections in ink-backup mode Solution 1: ...Remove and reinstall the print cartridges Solution: The print cartridge may help. Press down lightly on . When you have solved the problem. • Solution 1: Remove and reinstall the print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Print in...
NOTE: HP cannot guarantee the quality of the problem cartridge to release it. 4. To verify and install the correct print cartridges 1. Open the printer cover, and then wait until the print cartridge carriage is a problem with the following sections in ink-backup mode Solution 1: ...Remove and reinstall the print cartridges Solution: The print cartridge may help. Press down lightly on . When you have solved the problem. • Solution 1: Remove and reinstall the print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Print in...
Full User Guide
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...not have a replacement print cartridge, you can still print in the reference guide that came with your printer. Print cartridge problems 81 Troubleshooting For more information, see Installation instructions. 7. If this happens, the error message Print Cartridge Cradle is Stuck ..., see Replace print cartridges. For more information, see Ink-backup mode. When this did not resolve the problem, try cleaning the print cartridge. Remove the problem cartridge and print with your printer. 1 Selection number 6. For more information, see Manually clean print cartridges....
...not have a replacement print cartridge, you can still print in the reference guide that came with your printer. Print cartridge problems 81 Troubleshooting For more information, see Installation instructions. 7. If this happens, the error message Print Cartridge Cradle is Stuck ..., see Replace print cartridges. For more information, see Ink-backup mode. When this did not resolve the problem, try cleaning the print cartridge. Remove the problem cartridge and print with your printer. 1 Selection number 6. For more information, see Manually clean print cartridges....
Full User Guide
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... any obstructions. 5. Verify that the printer carriage can move , then proceed to the right. Close the printer cover and reconnect the power cord. 6. Print cartridge problems 83 Troubleshooting Solution 3: Move the printer carriage Solution: If the printer carriage is still stuck, try the next solution.
... any obstructions. 5. Verify that the printer carriage can move , then proceed to the right. Close the printer cover and reconnect the power cord. 6. Print cartridge problems 83 Troubleshooting Solution 3: Move the printer carriage Solution: If the printer carriage is still stuck, try the next solution.