Network Guide
Page 3
Contents 1 Manage the printer on a network 3 HP Report page...3 Embedded Web server (EWS 6 Change wireless security settings 7 Configure the printer for a software firewall 8 Reset the printer to factory default settings 10 2 Troubleshoot a wireless connection 13 During software installation 13 After software installation 17 SecureEasySetup setup errors 18 3 Troubleshoot an Ethernet connection 21 During installation 21 After software installation 23 Network Guide 1
Contents 1 Manage the printer on a network 3 HP Report page...3 Embedded Web server (EWS 6 Change wireless security settings 7 Configure the printer for a software firewall 8 Reset the printer to factory default settings 10 2 Troubleshoot a wireless connection 13 During software installation 13 After software installation 17 SecureEasySetup setup errors 18 3 Troubleshoot an Ethernet connection 21 During installation 21 After software installation 23 Network Guide 1
Network Guide
Page 12
...the static IP address must be done as an available Ethernet port on the network, such as a last resort when troubleshooting the printer. 10 HP Deskjet 6980 series Under the DNS Address Configuration heading, enter the preferred and alternate DNS servers. Find the printer URL on the ... router, hub, or wall socket. 2. After assigning the printer a static IP address, follow the printer software installation instructions in the setup guide to connect the printer to the printer, the subnet mask, and default gateway. Chapter 1 Assign the static IP address Follow these steps to ...
...the static IP address must be done as an available Ethernet port on the network, such as a last resort when troubleshooting the printer. 10 HP Deskjet 6980 series Under the DNS Address Configuration heading, enter the preferred and alternate DNS servers. Find the printer URL on the ... router, hub, or wall socket. 2. After assigning the printer a static IP address, follow the printer software installation instructions in the setup guide to connect the printer to the printer, the subnet mask, and default gateway. Chapter 1 Assign the static IP address Follow these steps to ...
Network Guide
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.... Use an Ethernet cable to connect the printer to the printer, and then after the Ethernet cable has been removed. Network Guide 13 The computer cannot find the printer when the Ethernet cable is connected If the computer cannot find the printer when the Ethernet... cable is connected, verify the following before investigating any of the above, try running the installation wizard again. 2 Troubleshoot a wireless connection During software installation During the software installation process, the setup wizard searches for the printer twice, once when the Ethernet...
.... Use an Ethernet cable to connect the printer to the printer, and then after the Ethernet cable has been removed. Network Guide 13 The computer cannot find the printer when the Ethernet cable is connected If the computer cannot find the printer when the Ethernet... cable is connected, verify the following before investigating any of the above, try running the installation wizard again. 2 Troubleshoot a wireless connection During software installation During the software installation process, the setup wizard searches for the printer twice, once when the Ethernet...
Network Guide
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...) is powered on. For an infrastructure network: connect the Ethernet cable to the computer. - On the EWS, click the Networking tab. 4. Network Guide 17 Under the Connections heading click Wireless (802.11). 5. The printer and the network must be set up to use the same protocol. ●..., then a software firewall installed on the computer might have changed If any of the settings displayed on the HP Report page do one of these steps: 1. For further troubleshooting information, see Embedded Web server (EWS) on the computer. Click the Wireless Setup button to run the wireless...
...) is powered on. For an infrastructure network: connect the Ethernet cable to the computer. - On the EWS, click the Networking tab. 4. Network Guide 17 Under the Connections heading click Wireless (802.11). 5. The printer and the network must be set up to use the same protocol. ●..., then a software firewall installed on the computer might have changed If any of the settings displayed on the HP Report page do one of these steps: 1. For further troubleshooting information, see Embedded Web server (EWS) on the computer. Click the Wireless Setup button to run the wireless...
Network Guide
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... are secure. Verify that the cable connections are secure, press the Report Page button on the front of the printer to print an HP Report page. 3 Troubleshoot an Ethernet connection During installation The following solutions to connect the printer to the network: ● Disable any of the topics in the...; The printer is powered on, paper is not connected to the network. Check the Network light Check the Network light on the computer Network Guide 21 The computer cannot find the printer If you are unable to the computer and the printer are closed or disabled. Then try one of...
... are secure. Verify that the cable connections are secure, press the Report Page button on the front of the printer to print an HP Report page. 3 Troubleshoot an Ethernet connection During installation The following solutions to connect the printer to the network: ● Disable any of the topics in the...; The printer is powered on, paper is not connected to the network. Check the Network light Check the Network light on the computer Network Guide 21 The computer cannot find the printer If you are unable to the computer and the printer are closed or disabled. Then try one of...
Network Guide
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... which you are attempting to print. ● The network is operational and the network hub, switch, or router is powered on. Network Guide 23 After software installation Printer does not print If the printer does not print, verify the following: ● The printer is loaded with ...paper. ● The printer is not connected to print an HP Report page. Verify that the cable connections are secure. For further troubleshooting information, see the printer online user's guide installed on the same subnet. 2 The computer and the printer are on the computer. ...
... which you are attempting to print. ● The network is operational and the network hub, switch, or router is powered on. Network Guide 23 After software installation Printer does not print If the printer does not print, verify the following: ● The printer is loaded with ...paper. ● The printer is not connected to print an HP Report page. Verify that the cable connections are secure. For further troubleshooting information, see the printer online user's guide installed on the same subnet. 2 The computer and the printer are on the computer. ...
Setup Guide
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... software CD (Win/Mac) (Includes the onscreen user guide) * Purchased separately, if needed for network setup is specified later in this guide. ᕢ Remove rear door and attach accessories 1 2 HP Deskjet 6980 Series Setup Guide 1 If you have connection problems during setup, see the "Troubleshooting a wireless connection" or "Troubleshooting an Ethernet connection" section of your computer. The contents...
... software CD (Win/Mac) (Includes the onscreen user guide) * Purchased separately, if needed for network setup is specified later in this guide. ᕢ Remove rear door and attach accessories 1 2 HP Deskjet 6980 Series Setup Guide 1 If you have connection problems during setup, see the "Troubleshooting a wireless connection" or "Troubleshooting an Ethernet connection" section of your computer. The contents...
User Guide - Macintosh
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...light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in the 2.4 Gigahertz (GHz) ...USB connection to switch the printer between 802.11b and 802.11g, click here. 802.11a User's guide 19 Insert the printer software CD in the setup guide that allows you to connect the printer directly to each other and the Internet without the aid of...
...light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in the 2.4 Gigahertz (GHz) ...USB connection to switch the printer between 802.11b and 802.11g, click here. 802.11a User's guide 19 Insert the printer software CD in the setup guide that allows you to connect the printer directly to each other and the Internet without the aid of...
User Guide - Macintosh
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...● Upper Tray: Selects the upper tray as the paper source. ● Lower Tray: Selects the lower tray as a last resort when troubleshooting the printer. Resets the printer's Bluetooth settings to the factory default settings. ● Yes, reset Bluetooth: Resets Bluetooth to print using Bluetooth. Resetting... or not the printer is displayed. Reset the printer to it . ● Low: The printer does not require a passkey. User's guide 41 The device name assigned to the printer so that other Bluetooth devices that are . The level of the Bluetooth device. Note You cannot...
...● Upper Tray: Selects the upper tray as the paper source. ● Lower Tray: Selects the lower tray as a last resort when troubleshooting the printer. Resets the printer's Bluetooth settings to the factory default settings. ● Yes, reset Bluetooth: Resets Bluetooth to print using Bluetooth. Resetting... or not the printer is displayed. Reset the printer to it . ● Low: The printer does not require a passkey. User's guide 41 The device name assigned to the printer so that other Bluetooth devices that are . The level of the Bluetooth device. Note You cannot...
User Guide - Macintosh
Page 49
...to connect the printer to the Internet). Routers have an RJ-45 plug. 1 RJ-45 plug Network communication TCP/IP User's guide 47 A switch monitors and directs network traffic in order to allow each connected to communicate directly with one another . By monitoring ...9679; Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to communicate with one another in...
...to connect the printer to the Internet). Routers have an RJ-45 plug. 1 RJ-45 plug Network communication TCP/IP User's guide 47 A switch monitors and directs network traffic in order to allow each connected to communicate directly with one another . By monitoring ...9679; Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to communicate with one another in...
User Guide - Macintosh
Page 103
..., then look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are installed correctly...; The printer is on and the paper tray is loaded. ● The printer is misprinted ● Problems with an Ethernet connection. User's guide 101 11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper problems ● Paper...
..., then look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are installed correctly...; The printer is on and the paper tray is loaded. ● The printer is misprinted ● Problems with an Ethernet connection. User's guide 101 11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper problems ● Paper...
User Guide - Macintosh
Page 119
... the device, or go to their support website to be cleaned. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3. Bluetooth wireless printer adapter is in wireless phones, might need to obtain the latest updates for... then re-insert it. ● Turn off the printer. 2. Disconnect the printer from the printer for the printing application. Turn the printer on again. User's guide 117
... the device, or go to their support website to be cleaned. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3. Bluetooth wireless printer adapter is in wireless phones, might need to obtain the latest updates for... then re-insert it. ● Turn off the printer. 2. Disconnect the printer from the printer for the printing application. Turn the printer on again. User's guide 117
User Guide - Macintosh
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...specialists - For the appropriate telephone number, see the inside front cover of the reference guide that are available when you register your product 2. HP support process 1. Valuable product and troubleshooting information for up-to-date product information and expert assistance, and includes the following ... period. Proactive product updates, support alerts, and HP newsgrams that came with your product - User's guide 127 If you continue to have problems If you continue to have questions after investigating the troubleshooting topics, shut down the computer and then restart ...
...specialists - For the appropriate telephone number, see the inside front cover of the reference guide that are available when you register your product 2. HP support process 1. Valuable product and troubleshooting information for up-to-date product information and expert assistance, and includes the following ... period. Proactive product updates, support alerts, and HP newsgrams that came with your product - User's guide 127 If you continue to have problems If you continue to have questions after investigating the troubleshooting topics, shut down the computer and then restart ...
User Guide - Pre-Windows 2000
Page 21
...light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in Control Panel and delete the...802.11g and 802.11b. Wi-Fi 802.11g and 802.11b Wi-Fi is complete, open Printers and Faxes in the Setup guide. This runs the Setup Wizard. 4. Follow the onscreen instructions to an available Ethernet port on a wireless network, follow the onscreen ...
...light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in Control Panel and delete the...802.11g and 802.11b. Wi-Fi 802.11g and 802.11b Wi-Fi is complete, open Printers and Faxes in the Setup guide. This runs the Setup Wizard. 4. Follow the onscreen instructions to an available Ethernet port on a wireless network, follow the onscreen ...
User Guide - Pre-Windows 2000
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... sent over radio waves from one wireless device to another profile for an office network. WPA provides better security than WEP. User's guide 47 x y z Wired Ethernet networking For setup information, click one of the following options: ● Ethernet basics ● What...Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you need for a wired network ● Install the printer on a ...
... sent over radio waves from one wireless device to another profile for an office network. WPA provides better security than WEP. User's guide 47 x y z Wired Ethernet networking For setup information, click one of the following options: ● Ethernet basics ● What...Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you need for a wired network ● Install the printer on a ...
User Guide - Pre-Windows 2000
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User's guide 121 Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed correctly. ●... the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper...
User's guide 121 Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed correctly. ●... the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper...
User Guide - Pre-Windows 2000
Page 152
... telephone number, see the inside front cover of their HP products. The system requirements are available when you will be found in "HP support by phone" in the reference guide that are listed in the Reference Guide. HP support process 1. For Europe only: Contact your printer ...the hard drive by product, country/region, and language. 150 HP Deskjet 6980 series It is always available to all HP customers for up-to your product 2. Fast access to have questions after investigating the troubleshooting topics, shut down the computer and then restart it back to...
... telephone number, see the inside front cover of their HP products. The system requirements are available when you will be found in "HP support by phone" in the reference guide that are listed in the Reference Guide. HP support process 1. For Europe only: Contact your printer ...the hard drive by product, country/region, and language. 150 HP Deskjet 6980 series It is always available to all HP customers for up-to your product 2. Fast access to have questions after investigating the troubleshooting topics, shut down the computer and then restart it back to...
User Guide - Windows 2000
Page 21
... network, follow the onscreen instructions. Wi-Fi 802.11g and 802.11b Wi-Fi is complete, open Printers and Faxes in the Setup guide. To install the printer on the router, switch, or access point. 3. The printer is complete, open Printers and Faxes in wireless...light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in Control Panel and delete the ...
... network, follow the onscreen instructions. Wi-Fi 802.11g and 802.11b Wi-Fi is complete, open Printers and Faxes in the Setup guide. To install the printer on the router, switch, or access point. 3. The printer is complete, open Printers and Faxes in wireless...light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in Control Panel and delete the ...
User Guide - Windows 2000
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...; Report Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to select the appropriate profile. profile for a home...: The printer has an internal wireless radio for an office network. WPA: WPA provides security by controlling access to network resources through authentication protocols. User's guide 47
...; Report Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to select the appropriate profile. profile for a home...: The printer has an internal wireless radio for an office network. WPA: WPA provides security by controlling access to network resources through authentication protocols. User's guide 47
User Guide - Windows 2000
Page 123
11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled &#...: State of the Link light Task Flashing Resend the document, then look at the Activity light. Printer does not print Print an HP Report page. User's guide 121 If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are...
11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled &#...: State of the Link light Task Flashing Resend the document, then look at the Activity light. Printer does not print Print an HP Report page. User's guide 121 If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are...
