User Guide - Macintosh
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... PictBridge problems 92 Bluetooth printing problems 93 Banners do not print correctly 94 Print quality is poor 94 Document is misprinted 96 Problems with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
... PictBridge problems 92 Bluetooth printing problems 93 Banners do not print correctly 94 Print quality is poor 94 Document is misprinted 96 Problems with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
User Guide - Macintosh
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When the problem is required, such as loading paper or clearing a paper jam. Note Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the print cartridges. 1 Print Cartridge Status lights User's guide 9 Print Cancel button Pressing the ...Print Cancel button cancels the current print job. Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the printer power cord from the electrical source. Resume button The Resume light flashes when an action is solved, press the Resume button to continue printing...
When the problem is required, such as loading paper or clearing a paper jam. Note Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the print cartridges. 1 Print Cartridge Status lights User's guide 9 Print Cancel button Pressing the ...Print Cancel button cancels the current print job. Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the printer power cord from the electrical source. Resume button The Resume light flashes when an action is solved, press the Resume button to continue printing...
User Guide - Macintosh
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... panes Select the appropriate pane to a computer by a USB cable). 80 HP Deskjet 6940 series The HP Printer Utility appears. Chapter 10 ● Open the HP Printer Utility ● HP Printer Utility panes Open the HP Printer Utility To open the HP Printer Utility, follow the instructions for the printer and register the printer. ● Clean: Clean the print cartridges. ● Align: Align the print...
... panes Select the appropriate pane to a computer by a USB cable). 80 HP Deskjet 6940 series The HP Printer Utility appears. Chapter 10 ● Open the HP Printer Utility ● HP Printer Utility panes Open the HP Printer Utility To open the HP Printer Utility, follow the instructions for the printer and register the printer. ● Clean: Clean the print cartridges. ● Align: Align the print...
User Guide - Macintosh
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... prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with borderless documents ● Error messages ● Printer lights are installed correctly. ● The printer is on and the paper tray is loaded. ● The printer is misprinted ● Problems with an Ethernet connection. 11 Troubleshooting ● Ethernet...
... prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with borderless documents ● Error messages ● Printer lights are installed correctly. ● The printer is on and the paper tray is loaded. ● The printer is misprinted ● Problems with an Ethernet connection. 11 Troubleshooting ● Ethernet...
User Guide - Macintosh
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... source. ● The cable connections are secure. ● The printer is turned on or flashing. Check the printer lights The printer lights indicate the printer status and alert you to potential problems. For more information, see the network guide that protects a computer from intrusion. Print an HP Report page. 2. Note Use Microsoft Internet Explorer 5.0 or higher...
... source. ● The cable connections are secure. ● The printer is turned on or flashing. Check the printer lights The printer lights indicate the printer status and alert you to potential problems. For more information, see the network guide that protects a computer from intrusion. Print an HP Report page. 2. Note Use Microsoft Internet Explorer 5.0 or higher...
User Guide - Macintosh
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...communicating with each other, and then remove the door. 84 HP Deskjet 6940 series After the cable is stalled in length. ● Check the connection from your printer to another USB port on your computer. Check the print queue The printer will not print if a print job is connected properly, turn... 10.2. Also verify that the USB cable is stalled in the queue, check the status of your printer off the printer. 3. Make sure the other end of -paper message - If you experience problems, the USB cable might not be replaced. If you are connecting the through a USB hub, make...
...communicating with each other, and then remove the door. 84 HP Deskjet 6940 series After the cable is stalled in length. ● Check the connection from your printer to another USB port on your computer. Check the print queue The printer will not print if a print job is connected properly, turn... 10.2. Also verify that the USB cable is stalled in the queue, check the status of your printer off the printer. 3. Make sure the other end of -paper message - If you experience problems, the USB cable might not be replaced. If you are connecting the through a USB hub, make...
User Guide - Macintosh
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... problems Printer does not feed paper Try one of paper. When printing a borderless document, always have been placed in the In tray. ● Remove the paper from the In tray, and then reload it. ● Use a different type of the following solutions: ● Move the printer ...has been removed from direct sunlight. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer ejects paper If the printer ejects the paper, try one or more of the following : 86 HP Deskjet 6940 series Chapter 11 Accessories? (continued...
... problems Printer does not feed paper Try one of paper. When printing a borderless document, always have been placed in the In tray. ● Remove the paper from the In tray, and then reload it. ● Use a different type of the following solutions: ● Move the printer ...has been removed from direct sunlight. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer ejects paper If the printer ejects the paper, try one or more of the following : 86 HP Deskjet 6940 series Chapter 11 Accessories? (continued...
User Guide - Macintosh
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...then select the Supplies pane. 4. If the Print Cartridge Status light stops flashing, then the problem is faulty and must be replaced. 88 HP Deskjet 6940 series Reinsert the print cartridge in the printer. If you receive a print cartridge error message, one of the print cartridges, follow these ... If the Print Cartridge Status light is still flashing, the print cartridge is fixed. Raise the printer cover and remove the print cartridge that you receive a message about a problem with one or both of print cartridges that can only print when the correct print cartridges are ...
...then select the Supplies pane. 4. If the Print Cartridge Status light stops flashing, then the problem is faulty and must be replaced. 88 HP Deskjet 6940 series Reinsert the print cartridge in the printer. If you receive a print cartridge error message, one of the print cartridges, follow these ... If the Print Cartridge Status light is still flashing, the print cartridge is fixed. Raise the printer cover and remove the print cartridge that you receive a message about a problem with one or both of print cartridges that can only print when the correct print cartridges are ...
User Guide - Macintosh
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... photo paper is faded, follow these guidelines. Part of the photo is faded If part of the photo is curled, place the paper in the printer. For instructions about preventing photo paper from the edge of a photo, install a photo print cartridge and a tri-color print cartridge in a plastic bag and... to 2.5 inches) from the edge of a photo Verify that is not curled. Fading occurs near the edges of the photo is not curled. If the problem persists, then use photo paper that the photo paper is faded Fading might occur on the edges of a photo, try the following solutions: If fading...
... photo paper is faded, follow these guidelines. Part of the photo is faded If part of the photo is curled, place the paper in the printer. For instructions about preventing photo paper from the edge of a photo, install a photo print cartridge and a tri-color print cartridge in a plastic bag and... to 2.5 inches) from the edge of a photo Verify that is not curled. Fading occurs near the edges of the photo is not curled. If the problem persists, then use photo paper that the photo paper is faded Fading might occur on the edges of a photo, try the following solutions: If fading...
User Guide - Macintosh
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...camera for printing. Connection light is on and the Error light is flashing The camera has lost connection with the camera. Chapter 11 PictBridge problems Images in a connected digital camera do not print There are several reasons why images in a connected digital camera do not print: ●... are flashing Task The printer has lost power. Check the USB connection. If the camera does support PictBridge, make sure the camera is set to PictBridge mode, see the documentation that came with the camera to ensure it to a power supply. 92 HP Deskjet 6940 series Replace the camera ...
...camera for printing. Connection light is on and the Error light is flashing The camera has lost connection with the camera. Chapter 11 PictBridge problems Images in a connected digital camera do not print There are several reasons why images in a connected digital camera do not print: ●... are flashing Task The printer has lost power. Check the USB connection. If the camera does support PictBridge, make sure the camera is set to PictBridge mode, see the documentation that came with the camera to ensure it to a power supply. 92 HP Deskjet 6940 series Replace the camera ...
User Guide - Macintosh
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Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions: ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on the adapter double-blinks once a second when the adapter is ready to a higher resolution, if possible. The light on the front of the printer. Reformat...
Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions: ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on the adapter double-blinks once a second when the adapter is ready to a higher resolution, if possible. The light on the front of the printer. Reformat...
User Guide - Macintosh
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...printer. 96 HP Deskjet 6940 series Reprint the envelope. Always have two print cartridges installed in the wrong place ➔ Open the Page Setup dialog box and verify the following settings: - Click Print. Verify that the paper is printed off-center or at an angle 1. Orientation: Verify the appropriate orientation. Problems... paper guides fit firmly against the edge of the envelope. 3. Document does not reflect the new print settings The printer settings might differ from the software program print settings. Verify that the paper guides fit firmly against the edge of ...
...printer. 96 HP Deskjet 6940 series Reprint the envelope. Always have two print cartridges installed in the wrong place ➔ Open the Page Setup dialog box and verify the following settings: - Click Print. Verify that the paper is printed off-center or at an angle 1. Orientation: Verify the appropriate orientation. Problems... paper guides fit firmly against the edge of the envelope. 3. Document does not reflect the new print settings The printer settings might differ from the software program print settings. Verify that the paper guides fit firmly against the edge of ...
User Guide - Macintosh
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...the Print Cancel button until the self-test page contains no problem exists with the source image. test page, and then release the button. 3. Part of the photo is faded Fading can occur on different parts of a printout 98 HP Deskjet 6940 series For example, if you are printing a scanned image... of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that no ink smears. Follow loading instructions for the paper type. Click the Inktab. 4. Repeat step 2 until the printer starts printing a self- If the paper is not curled, then follow these steps...
...the Print Cancel button until the self-test page contains no problem exists with the source image. test page, and then release the button. 3. Part of the photo is faded Fading can occur on different parts of a printout 98 HP Deskjet 6940 series For example, if you are printing a scanned image... of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that no ink smears. Follow loading instructions for the paper type. Click the Inktab. 4. Repeat step 2 until the printer starts printing a self- If the paper is not curled, then follow these steps...
User Guide - Macintosh
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... use photo paper that photo paper is curled, place the paper in a plastic bag and gently bend it was not crooked when it in the printer. For most paper types If the photo has an unwanted border, try the following solutions: If fading occurs approximately 25 to 63 mm (1.0 to... 2.5 inches) from curling, see Storing and handling photo paper. User's guide 99 For example, if you are printing a scanned image, verify that no problem exists with the source image. Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge...
... use photo paper that photo paper is curled, place the paper in a plastic bag and gently bend it was not crooked when it in the printer. For most paper types If the photo has an unwanted border, try the following solutions: If fading occurs approximately 25 to 63 mm (1.0 to... 2.5 inches) from curling, see Storing and handling photo paper. User's guide 99 For example, if you are printing a scanned image, verify that no problem exists with the source image. Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge...
User Guide - Macintosh
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...paper is in the In tray. This printing mode lets you receive an error message about a paper mismatch, it slows the printer and affects the quality of plastic tape has been removed from each print cartridge. Print cartridge carriage is stalled message Follow these ...instructions to resolve the problem. When plastic tape covers the print cartridge contacts, the printer cannot detect that only one print cartridge is installed, ink-backup mode is installed. The In tray is...
...paper is in the In tray. This printing mode lets you receive an error message about a paper mismatch, it slows the printer and affects the quality of plastic tape has been removed from each print cartridge. Print cartridge carriage is stalled message Follow these ...instructions to resolve the problem. When plastic tape covers the print cartridge contacts, the printer cannot detect that only one print cartridge is installed, ink-backup mode is installed. The In tray is...
User Guide - Macintosh
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... need to flash. 2. User's guide 103 Proceed to print at www.hp.com/go/mac-connect. After cleaning the print cartridge, reinsert it is a problem with the print cartridge that you removed. Reconnect the printer power cord to restart the printer. Disconnect the printer power cord from the electrical outlet. 4. Otherwise, follow these steps: - Press...
... need to flash. 2. User's guide 103 Proceed to print at www.hp.com/go/mac-connect. After cleaning the print cartridge, reinsert it is a problem with the print cartridge that you removed. Reconnect the printer power cord to restart the printer. Disconnect the printer power cord from the electrical outlet. 4. Otherwise, follow these steps: - Press...
User Guide - Macintosh
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... purchase. (Service is free during the printer limited-warranty period. If you continue to have problems If you still have problems after restarting the computer, visit HP Technical Support at www.hp.com/support. Visit HP Technical Support at www.hp.com/support. Information about the phone support...requirements are available when you will be longer. 1. HP online service and support is the fastest source for the life of free space on the hard drive by product, country/region, and language. 104 HP Deskjet 6940 series Chapter 11 Computer does not meet the system requirements...
... purchase. (Service is free during the printer limited-warranty period. If you continue to have problems If you still have problems after restarting the computer, visit HP Technical Support at www.hp.com/support. Visit HP Technical Support at www.hp.com/support. Information about the phone support...requirements are available when you will be longer. 1. HP online service and support is the fastest source for the life of free space on the hard drive by product, country/region, and language. 104 HP Deskjet 6940 series Chapter 11 Computer does not meet the system requirements...
User Guide - Macintosh
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... remove the door. Chapter 12 The duplexer only supports certain paper types. Use the buttons only when removing the duplexer from the printer. Learn how to print a two-sided document automatically. Note Do not discard the rear access door. Push the two latch handles... types, see the duplexer specifications. Insert the duplexer in the printer. Follow these tips to solve automatic two-sided printing problems. Install the duplexer Follow these steps to attach the duplexer to the printer: 106 HP Deskjet 6940 series For a list of the printer until both sides snap into place.
... remove the door. Chapter 12 The duplexer only supports certain paper types. Use the buttons only when removing the duplexer from the printer. Learn how to print a two-sided document automatically. Note Do not discard the rear access door. Push the two latch handles... types, see the duplexer specifications. Insert the duplexer in the printer. Follow these tips to solve automatic two-sided printing problems. Install the duplexer Follow these steps to attach the duplexer to the printer: 106 HP Deskjet 6940 series For a list of the printer until both sides snap into place.
User Guide - Macintosh
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...support certain paper types. After the first side of the page is printed. Note Do not remove the paper from the printer until both sides of the page is printed, the printer pauses while the ink dries. For a list of the duplexer, and then remove it when clearing a paper jam. ...Automatic two-sided printing problems Paper jam occurs inside the Automatic Two-Sided Printing Accessory Follow these steps to the printer or you want, and then click Print. User's guide 107 Open the Print dialog box, and then select...
...support certain paper types. After the first side of the page is printed. Note Do not remove the paper from the printer until both sides of the page is printed, the printer pauses while the ink dries. For a list of the duplexer, and then remove it when clearing a paper jam. ...Automatic two-sided printing problems Paper jam occurs inside the Automatic Two-Sided Printing Accessory Follow these steps to the printer or you want, and then click Print. User's guide 107 Open the Print dialog box, and then select...
User Guide - Macintosh
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... Accessory with Small Paper Tray Use these tips to use the accessory when printing from an authorized HP dealer. If the Auto Two-Sided Print Accessory with Small Paper Tray is not included with the printer, it can be purchased separately from a digital camera. Note The Auto Two-Sided Print Accessory ... how to install the Auto Two-Sided Print Accessory with Small Paper Tray is not available in all countries/regions. Learn how to configure the printer to solve printing problems when using the small paper tray. ● Print two-sided documents automatically. User's guide 115
... Accessory with Small Paper Tray Use these tips to use the accessory when printing from an authorized HP dealer. If the Auto Two-Sided Print Accessory with Small Paper Tray is not included with the printer, it can be purchased separately from a digital camera. Note The Auto Two-Sided Print Accessory ... how to install the Auto Two-Sided Print Accessory with Small Paper Tray is not available in all countries/regions. Learn how to configure the printer to solve printing problems when using the small paper tray. ● Print two-sided documents automatically. User's guide 115