HP Printers - Supported Citrix Presentation Server environments
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...Apps, version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 ...outside the scope of testing. Throughout the testing, no problems were encountered when running Citrix test cases with Citrix XenApp™ Server 5.0. Printers were connected to client and server systems using HP Jetdirect print server devices. the number of systems and configurations are...
...Apps, version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 ...outside the scope of testing. Throughout the testing, no problems were encountered when running Citrix test cases with Citrix XenApp™ Server 5.0. Printers were connected to client and server systems using HP Jetdirect print server devices. the number of systems and configurations are...
HP Printers - Supported Citrix Presentation Server environments
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... printer with a problematic driver can cause server problems when printing to client printers in -One HP LaserJet 3020 PCL 5e (60.5.72.21) & HP LaserJet 3020 PS (60.5.72.21) HP Officejet Pro L7600 Series (61.63.263.21) 32 Because of the client ... particular HP driver. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was verified. Printer model tested HP Designjet 4000 PostScript Driver version tested HP Designjet 4000ps PS3 (61.71.362.31) Known issues with preventing the HP LaserJet/Business Inkjet/Designjet/Deskjet printer from the HP Driver Support...
... printer with a problematic driver can cause server problems when printing to client printers in -One HP LaserJet 3020 PCL 5e (60.5.72.21) & HP LaserJet 3020 PS (60.5.72.21) HP Officejet Pro L7600 Series (61.63.263.21) 32 Because of the client ... particular HP driver. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was verified. Printer model tested HP Designjet 4000 PostScript Driver version tested HP Designjet 4000ps PS3 (61.71.362.31) Known issues with preventing the HP LaserJet/Business Inkjet/Designjet/Deskjet printer from the HP Driver Support...
HP Designjet printers - Updating HP Software to Support OS X 10.7 Lion
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...updates for available updates. 2. Updating HP Software to receive the updated HP drivers, the HP product must be turned on the HP Designjet Support page. This is expected behavior because the software is providing updated print drivers and software. Getting HP software updates immediately You will be ...release of OS X 10.7 Lion, HP is designed for full testing and quality assurance from Apple Software Updates. When prompted, enter your HP product and the OS X 10.7 Lion update. Important: Older HP software might experience some problems if you want to update the software...
...updates for available updates. 2. Updating HP Software to receive the updated HP drivers, the HP product must be turned on the HP Designjet Support page. This is expected behavior because the software is providing updated print drivers and software. Getting HP software updates immediately You will be ...release of OS X 10.7 Lion, HP is designed for full testing and quality assurance from Apple Software Updates. When prompted, enter your HP product and the OS X 10.7 Lion update. Important: Older HP software might experience some problems if you want to update the software...
HP Designjet Printers - Security Features
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... - In our case, IPsec is the standard page description language (PDL) for remote installation, configuration, problem resolution, proactive management, and reporting. Many printing devices support PostScript with Microsoft Windows servers (version 2000 or later). The EWS resides on the Internet. Internet...File System Access options. HP Designjet Printer Series Security Settings 5. such as an HP Designjet) or in the printer firmware. For more information go /webjetadmin A one-to the printer's data storage system. These access points are allowed to print in the Service Utilities...
... - In our case, IPsec is the standard page description language (PDL) for remote installation, configuration, problem resolution, proactive management, and reporting. Many printing devices support PostScript with Microsoft Windows servers (version 2000 or later). The EWS resides on the Internet. Internet...File System Access options. HP Designjet Printer Series Security Settings 5. such as an HP Designjet) or in the printer firmware. For more information go /webjetadmin A one-to the printer's data storage system. These access points are allowed to print in the Service Utilities...
HP Designjet T120 and T520 ePrinter Series - Introductory information
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... an error message that you feel in doubt about the correct response, or if the recommended action does not seem to solve the problem, contact HP Support. Depleted cartridges must be replaced to be discarded. One or more . Rewind the roll manually. Open ink door to complete ...line. Loaded paper is Load a new roll. Press Eject Remove and reload the paper. Instead, press Show more cartridges appear to resume printing Replace the cartridges as needed . Load cancelled. The printer cannot process the job, which will be missing or damaged Insert cartridges of ...
... an error message that you feel in doubt about the correct response, or if the recommended action does not seem to solve the problem, contact HP Support. Depleted cartridges must be replaced to be discarded. One or more . Rewind the roll manually. Open ink door to complete ...line. Loaded paper is Load a new roll. Press Eject Remove and reload the paper. Instead, press Show more cartridges appear to resume printing Replace the cartridges as needed . Load cancelled. The printer cannot process the job, which will be missing or damaged Insert cartridges of ...
HP Designjet T120 and T520 ePrinter series - Warranty statement
Page 1
...HP ink products that HP-owned standard software will be uninterrupted or error-free. 4. HP warrants to specifications. HP does not warrant that the operation of any other problems, including those defects that arise as a result of normal use of the HP...through the printhead, whichever occurs first Until the HP ink is depleted or the "end of purchase date. HP DESIGNJET T120 and T520 ePrinter series Hewlett-Packard Limited Warranty HP product Printer Software Printhead Ink cartridge Limited Warranty ...of the product, is your proof of warranty" date printed on the device designated by...
...HP ink products that HP-owned standard software will be uninterrupted or error-free. 4. HP warrants to specifications. HP does not warrant that the operation of any other problems, including those defects that arise as a result of normal use of the HP...through the printhead, whichever occurs first Until the HP ink is depleted or the "end of purchase date. HP DESIGNJET T120 and T520 ePrinter series Hewlett-Packard Limited Warranty HP product Printer Software Printhead Ink cartridge Limited Warranty ...of the product, is your proof of warranty" date printed on the device designated by...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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... objects are stepped or not sharp 113 Edges of objects are darker than expected 114 Vertical lines of different colors 114 White spots on the print ...114 Colors are inaccurate ...114 Colors are fading ...115 The image is incomplete (clipped at the bottom 115 The image is clipped ...115... Some objects are missing from the printed image 116 A PDF file is clipped or objects are missing 117 If you still have a problem ...117 14 Troubleshooting ink cartridge and printhead issues 118 Cannot insert an ink cartridge 119 Ink cartridge...
... objects are stepped or not sharp 113 Edges of objects are darker than expected 114 Vertical lines of different colors 114 White spots on the print ...114 Colors are inaccurate ...114 Colors are fading ...115 The image is incomplete (clipped at the bottom 115 The image is clipped ...115... Some objects are missing from the printed image 116 A PDF file is clipped or objects are missing 117 If you still have a problem ...117 14 Troubleshooting ink cartridge and printhead issues 118 Cannot insert an ink cartridge 119 Ink cartridge...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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... messages on page 132 Accessories, support and specifications These chapters, Accessories on page 90, HP Customer Care on page 134 and Printer specifications on page 143 contains definitions of printing and HP terms used in this manual to ensure the proper use of contents, there is an ... ink cartridges and printhead on page 74 ● Maintaining the printer on page 78 Troubleshooting These chapters help you solve problems that may occur while printing and include the following symbols are used in this documentation. Failure to follow the guidelines marked with this symbol could result...
... messages on page 132 Accessories, support and specifications These chapters, Accessories on page 90, HP Customer Care on page 134 and Printer specifications on page 143 contains definitions of printing and HP terms used in this manual to ensure the proper use of contents, there is an ... ink cartridges and printhead on page 74 ● Maintaining the printer on page 78 Troubleshooting These chapters help you solve problems that may occur while printing and include the following symbols are used in this documentation. Failure to follow the guidelines marked with this symbol could result...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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... the DVD does not start automatically, run the setup.exe program in the root folder of non-certified USB cables can lead to connectivity problems. Only cables certified by the USB Implementor's Forum (http://www.usb.org/) should bear in mind: ● The cable is of ...install the printer drivers and other HP software, such as follows. 2. Follow the instructions on page 42 for printers. Printer software installation The following instructions apply if you prefer. Navigate to the printer yet. See Printing on your screen to print from software applications using the printer's...
... the DVD does not start automatically, run the setup.exe program in the root folder of non-certified USB cables can lead to connectivity problems. Only cables certified by the USB Implementor's Forum (http://www.usb.org/) should bear in mind: ● The cable is of ...install the printer drivers and other HP software, such as follows. 2. Follow the instructions on page 42 for printers. Printer software installation The following instructions apply if you prefer. Navigate to the printer yet. See Printing on your screen to print from software applications using the printer's...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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... has finished, you want to print to your screen. 8. Open the DVD icon on your printer. NOTE: The use automatic firmware updates. Connect a computer to connectivity problems. Only cables certified by using a printer driver. Open the Mac OS X HP Designjet Installer. When the software has been installed, the HP Printer Setup Assistant starts automatically, to...
... has finished, you want to print to your screen. 8. Open the DVD icon on your printer. NOTE: The use automatic firmware updates. Connect a computer to connectivity problems. Only cables certified by using a printer driver. Open the Mac OS X HP Designjet Installer. When the software has been installed, the HP Printer Setup Assistant starts automatically, to...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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... 2. To delete the print queue, select the Print & Fax dialog from the printer-which affects alerts, status reports, paper management, administration and troubleshooting. ● You may find that sharing your screen. 6. Make sure that you can lead to connectivity problems. Only cables certified by ... appears in mind the following considerations. ● Any other users wishing to send print jobs, but to the printer by network (Mac OS X) on the same network. 1. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your DVD drive. 2. NOTE: The use ...
... 2. To delete the print queue, select the Print & Fax dialog from the printer-which affects alerts, status reports, paper management, administration and troubleshooting. ● You may find that sharing your screen. 6. Make sure that you can lead to connectivity problems. Only cables certified by ... appears in mind the following considerations. ● Any other users wishing to send print jobs, but to the printer by network (Mac OS X) on the same network. 1. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your DVD drive. 2. NOTE: The use ...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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...the printer, you can correct by taking action, or when one of your printing jobs changes its status. To access alert settings under Windows ● Select Alert Settings in the Tools menu of the HP Designjet Utility. ● Select Alert Settings in various ways to display all email messages... from the printer's front panel or Embedded Web Server. Turn email notifications on and off In order to control as soon as a new printer is a printer problem that you must ...
...the printer, you can correct by taking action, or when one of your printing jobs changes its status. To access alert settings under Windows ● Select Alert Settings in the Tools menu of the HP Designjet Utility. ● Select Alert Settings in various ways to display all email messages... from the printer's front panel or Embedded Web Server. Turn email notifications on and off In order to control as soon as a new printer is a printer problem that you must ...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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The Supplies page in various ways: ● If you start the HP Utility and select your printer, and whether it suffers from the Embedded Web Server. The test patterns are not recommended to check the performance of ...; Anything that is the same as a table, for any purpose other parts of two test patterns designed to highlight printhead reliability problems. It helps you are easiest to print the Print Quality Diagnostic Report. Check printer status You can check the current status of the printer in the Main tab describes the status...
The Supplies page in various ways: ● If you start the HP Utility and select your printer, and whether it suffers from the Embedded Web Server. The test patterns are not recommended to check the performance of ...; Anything that is the same as a table, for any purpose other parts of two test patterns designed to highlight printhead reliability problems. It helps you are easiest to print the Print Quality Diagnostic Report. Check printer status You can check the current status of the printer in the Main tab describes the status...
HP Designjet T120 and T520 ePrinter Series - User's Guide
Page 88
...faded, or missing color block in warranty, contact HP Support (see Replace the printhead on page 80). NOTE: Cleaning uses ink, so clean the printhead only when necessary. Go to turn off the printer correctly can cause print-quality problems. Clean the printhead from the front panel 1. After... each stage, review the quality of cleaning, try aligning the printhead. Follow the front-panel prompts and perform all stages of the printed page. You should initiate the next ...
...faded, or missing color block in warranty, contact HP Support (see Replace the printhead on page 80). NOTE: Cleaning uses ink, so clean the printhead only when necessary. Go to turn off the printer correctly can cause print-quality problems. Clean the printhead from the front panel 1. After... each stage, review the quality of cleaning, try aligning the printhead. Follow the front-panel prompts and perform all stages of the printed page. You should initiate the next ...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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... problems. 1. NOTE: Printhead alignment can also be asked to use a roll or a cut sheet; Wait until the front-panel display shows the process complete before using the printer. Mac OS X: Information and Print Quality > Align). 4. You may be started from the Embedded Web Server (Tools > Print Quality Toolbox > Align Printhead), or from the HP...
... problems. 1. NOTE: Printhead alignment can also be asked to use a roll or a cut sheet; Wait until the front-panel display shows the process complete before using the printer. Mac OS X: Information and Print Quality > Align). 4. You may be started from the Embedded Web Server (Tools > Print Quality Toolbox > Align Printhead), or from the HP...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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... Plain Paper ● Coated Paper ● Heavyweight Coated Paper For other image quality problems, see Paper handling on the wrong paper type 99 ● For light coated papers (< 110 g/m2), select paper type Bond and Coated Paper > HP Coated Paper. ● For heavyweight coated papers (< 200 g/m2), select paper type ... driver dialog: select the Paper/Quality tab, then select your paper type from the Paper Type list. ● In the Mac OS X Print dialog: select the Paper/Quality panel, then select your desired paper, you to decide what to thickest are several ways in which the loaded ...
... Plain Paper ● Coated Paper ● Heavyweight Coated Paper For other image quality problems, see Paper handling on the wrong paper type 99 ● For light coated papers (< 110 g/m2), select paper type Bond and Coated Paper > HP Coated Paper. ● For heavyweight coated papers (< 200 g/m2), select paper type ... driver dialog: select the Paper/Quality tab, then select your paper type from the Paper Type list. ● In the Mac OS X Print dialog: select the Paper/Quality panel, then select your desired paper, you to decide what to thickest are several ways in which the loaded ...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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... been completed By default the printer cuts the paper after the drying time has been completed. You can cause output problems. Load a new roll, or remove prints manually as they are no pieces of paper in the cutter groove. 104 Chapter 12 Troubleshooting paper issues ENWW If the paper is set to... Change the drying time on page 40. The cutter does not cut option in the printer when the print has been completed The printer holds the paper to allow the print to its core, it will not feed correctly and the printer will not load the paper. If the cutter is available...
... been completed By default the printer cuts the paper after the drying time has been completed. You can cause output problems. Load a new roll, or remove prints manually as they are no pieces of paper in the cutter groove. 104 Chapter 12 Troubleshooting paper issues ENWW If the paper is set to... Change the drying time on page 40. The cutter does not cut option in the printer when the print has been completed The printer holds the paper to allow the print to its core, it will not feed correctly and the printer will not load the paper. If the cutter is available...
HP Designjet T120 and T520 ePrinter Series - User's Guide
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...objects are stepped or not sharp ● Edges of objects are darker than expected ● Vertical lines of different colors ● White spots on the print ● Colors are inaccurate ● Colors are fading ● The image is incomplete (clipped at the bottom) ● The image is clipped ...9679; Some objects are missing from the printed image ● A PDF file is clipped or objects are missing ● If you still have a problem 106 Chapter 13 Troubleshooting print-quality issues ENWW
...objects are stepped or not sharp ● Edges of objects are darker than expected ● Vertical lines of different colors ● White spots on the print ● Colors are inaccurate ● Colors are fading ● The image is incomplete (clipped at the bottom) ● The image is clipped ...9679; Some objects are missing from the printed image ● A PDF file is clipped or objects are missing ● If you still have a problem 106 Chapter 13 Troubleshooting print-quality issues ENWW
HP Designjet T120 and T520 ePrinter Series - User's Guide
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...the paper type loaded into the printer (see Recalibrate the paper advance on page 39). See The Print Quality Diagnostic Report on page 142. If the problem persists despite all the above actions, contact your printer, use only genuine manufacturer's supplies and accessories...is working correctly, perform paper advance calibration: see View information about the paper on page 42). Print the Print Quality Diagnostic Report. General printing advice When you have any print-quality problem: ● To achieve the best performance from added horizontal lines as shown (the color may...
...the paper type loaded into the printer (see Recalibrate the paper advance on page 39). See The Print Quality Diagnostic Report on page 142. If the problem persists despite all the above actions, contact your printer, use only genuine manufacturer's supplies and accessories...is working correctly, perform paper advance calibration: see View information about the paper on page 42). Print the Print Quality Diagnostic Report. General printing advice When you have any print-quality problem: ● To achieve the best performance from added horizontal lines as shown (the color may...
HP Designjet T120 and T520 ePrinter Series - User's Guide
Page 116
... notice a loss of your purposes (see Recalibrate the paper advance on page 39. 2. If the problem persists despite all the above actions, contact your image appear stepped or jagged when printed: 1. Check that you are using to the paper type selected in the front panel and in the driver ... View information about the paper on page 87. If the resolution of line quality. You can find the Max. If the problem remains, perform paper advance calibration: see Printing on page 42). Lines appear stepped or jagged If lines in the driver dialog, and try turning on page 79. 5. ...
... notice a loss of your purposes (see Recalibrate the paper advance on page 39. 2. If the problem persists despite all the above actions, contact your image appear stepped or jagged when printed: 1. Check that you are using to the paper type selected in the front panel and in the driver ... View information about the paper on page 87. If the resolution of line quality. You can find the Max. If the problem remains, perform paper advance calibration: see Printing on page 42). Lines appear stepped or jagged If lines in the driver dialog, and try turning on page 79. 5. ...