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HP Designjet T120 Support Question

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Question posted by sangltr1 on January 12th, 2017

Can Not Feed Paper

roll feed is properly working but single sheet didnt pick up the paper so i removed back cover and sensor unit clean some dust and again i replaced it properly after that both paper roll and single sheet tray is not working . when i feed the roll there is no any beep sound nor pick up the paper.help methanking u!

Current Answers

Answer #1: Posted by Troubleshooter101 on January 12th, 2017 6:49 AM
This answer was accepted by the poster of the original question.
Troubleshooter101

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I will assume a couple of things, please correct me if I'm wrong.

- when feeding from roll the paper is detected by printer and it feeds the paper to print platen.

- carriage goes out from right position and travels over the paper. Then the paper jam icon is appearing.

This should also happen when feeding from tray/manual feed.

I did see your other post and yes it may be the black plastic that is related if above is correct. There is a lens cover with a little hook under the carriage, and the hook is connecting to the plastic piece to open up the cover. With the cover open the line sensor can see the edges of the paper. It could be that your printer has problem with opening up this lens cover.

Workaround: If you take the carriage to the left, you can see the hook on the right side I think. You can pull out the cover as far as it goes and then carefully break off the cover. The printer should function fine without it.

https://h30434.www3.hp.com/t5/Inkjet-Printing/my-p...

Thanks


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Troublshooter101

Related HP Designjet T120 Manual Pages

HP Designjet T120 and T520 ePrinter Series - Introductory information - Page 1

...; Use the power-supply voltage specified on your printer. You can cause fire or electric shock. English DESIGNJET T120/T520 ePrinter Series Introductory Information What is the user...cleaning and maintenance routines) touches internal parts of the printer and prevent the printer from the printer • If the printer is smoke or an unusual smell coming from being damaged. Replace...
HP Designjet T120 and T520 ePrinter Series - Introductory information - Page 2

...Designjet ePrint & Share. Cancel the current process. Change options for roll paper. English The front panel has a large central area to the previous item. Load, unload, or change options for single sheets. It flashes when the printer...for the multi-sheet tray, or activate it is located on , the wireless network is in this example, the multi-sheet tray. 2 Introductory Information...
HP Designjet T120 and T520 ePrinter Series - Introductory information - Page 4

... Manual unload required. Load another single sheet. Note: The error message does not permit returning to the home screen to unload paper. of paper. The printer cannot process the job, which will be replaced to resume printing Replace the cartridges as new. Load cancelled. Load the roll and send the job again. Replace the cartridges not marked as needed...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 4

... printer's email address 30 5 Paper handling ...31 General paper-loading advice 32 Load a roll onto the spindle ...33 Load a roll into the printer ...34 Unload a roll ...36 Load a single sheet ...36 Unload a single sheet ...38 Use the multi-sheet tray ...38 View information about the paper 39 Maintain paper ...40 Change the drying time ...40 Turn the automatic cutter on and off 40 Form feed...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 5

... Troubleshooting paper issues 95 The paper cannot be loaded successfully 96 The paper type is not in the driver 98 The printer printed on the wrong paper type 99 Paper mismatch ...99 The roll has jammed ...100 The multi-sheet tray has jammed 101 A strip stays on the output tray and generates jams 103 The printer displays out of paper when paper is...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 12

... ● Includes Web-connected features such as automatic firmware upgrades, HP Designjet ePrint & Share, and HP ePrint ● Handles roll and cut-sheet paper, with a multi-sheet tray ● Color emulations, see Printer emulation on page 48 ● Economode for printing economically ● Ink and paper usage information available from the Embedded Web Server, see Access the Embedded...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 14

Rear view (T520) 1. Communication ports 3. Roll cover 2. Multi-sheet tray Rear view (T120) 1. Power socket 4. Spindle 3. Blue stop 2. Paper roll 6 Chapter 1 Introduction ENWW
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 16

...: It is displayed instead. The printer wakes from sleep mode and switches on the home screen. ● At the top left idle for single sheets. ● Press to activate it...; Press to change printer settings. ● Press to load, unload, and change options for the multi-sheet tray, or to access HP Designjet ePrint & Share. To change options for roll paper. ● Press...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 39

5 Paper handling ● General paper-loading advice ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● Use the multi-sheet tray ● View information about the paper ● Maintain paper ● Change the drying time ● Turn the automatic cutter on and off ● Form feed ...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 40

... at a time, and switching from one of these methods can load paper into the printer in three different ways: from a roll, as a single sheet, or as a stack of single sheets from moving. TIP: For photo paper wear cotton gloves to prevent the printer from the multi-sheet tray. CAUTION: All paper must be loaded in ) or wider. CAUTION: Keep the bin closed...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 44

... 96. NOTE: If you feel resistance and the paper flexes slightly. Load a single sheet NOTE: Roll paper and single sheets use the same input slot in the paper automatically. 7. The printer checks the alignment and measures the width. After unloading, the multi-sheet tray is a T520, close the roll cover. 6. Roll the paper into the printer until you have an unexpected issue at any...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 45

... the multi-sheet tray. 1. Do not push your paper category and type. If you still cannot find your printer is automatically unloaded. 3. ENWW Load a single sheet 37 Align the sheet with the blue line. WARNING! If a roll is already loaded, you have to wait while it is a T520, open the roll cover. 5. Select your fingers inside the printer's paper path. 6. NOTE: Sheets of...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 46

... multi-sheet tray 1. If a roll or single sheet is automatically unloaded. 2. Alternatively, at any stage of the sheet, it is already loaded, you have to the front panel and press , then Unload single sheet. Adjust the input tray extensions depending on the width of the paper loading process, see The paper cannot be asked to reload it to feed the paper into the printer...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 96

...the HP Designjet Utility under Windows, select your printer, the ...printer, follow the instructions below ; In this case, you need to move or store the printer, prepare it correctly to avoid possible damage to replace...printer and cause serious damage. you can be large; Do not remove the ink cartridges or printhead. 2. Move or store the printer If you need to it. Make sure that no paper...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 104

... load process again, cancel the process on the roll cover. ● Do not attempt to do so by the front- Remove the initial 20 mm (1 in) from the multi-sheet tray. ● Guide the sheet, especially thick papers, when the printer initially feeds the sheet. ● Ensure that the output tray is closed. The paper cannot be loaded successfully ● Ensure that...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 107

... job, the printer stops and waits for you may be considered unsuitable: ● The paper type is not as specified for the job. ● The paper source (roll, multi-sheet tray, or manual feed) is not as specified for the job. ● The paper size is easily removed when touched This happens when your paper type from the Paper Type list...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 148

...Paper sizes Roll width Roll length Roll diameter 610 mm (24 in) roll weight 914 mm (36 in) roll weight Sheet width Sheet length Paper thickness Paper...-sheet tray) Table 19-3 Printing resolutions (T120) Print quality Maximum detail Best (glossy paper*) On Off Best (other papers... quality Maximum detail Best (glossy paper*) On Off Best (other papers) Off Rendering resolution (ppi) 1200...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 149

... paper on E/A0 printing material in Best or Normal mode with stand and multi-sheet tray extended stand and multi-sheet tray extended ENWW Physical specifications 141 Table 19-7 Graphic languages supported HP Designjet Languages T120 HP PCL3GUI T520 HP PCL3GUI (Mac OS X), HP-GL/2 and HP RTL (Windows) Physical specifications Table 19-8 Printer physical specifications HP Designjet T120...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 155

... physical specifications 141 platen cleaning 113 ports 7 power on spindle 105 select type 46 size 44 sizes (max and min) 140 tray jammed 101 view information 39 paper not in driver 98 roll cannot load 96 roll into printer 34 roll onto spindle 33 sheet 36 sheet cannot load 96 sheet cannot load from tray 97 loading paper problems 96 M maintenance kits...
HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 156

...T120 6 rear view T520 6 rescale a print 46 roll paper load 34 spindle load 33 unload 36 S safety precautions 2 scale a print 46 scratched prints 112 scuffed prints 112 security 24 ePrint & Share 55 sheet paper load 36 unload 38 use multi-sheet tray...Support Center 135 printer installation 136 warranty extensions 136 T tablet computer 51 telephone number 138 U unload paper roll 36 sheet 38 usage ...

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