Service Manual
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... described in Chapter 7. Conventions A small arrow ⇒ is used to indicate other parts of the Service Manual where you are located in this Manual Purpose This Service Manual contains information necessary to test, calibrate and service: hp designjet 4000 printer (Model Q1273A) hp designjet 4000ps printer (Model Q1274A) For information about using these printers, refer to the corresponding User...
... described in Chapter 7. Conventions A small arrow ⇒ is used to indicate other parts of the Service Manual where you are located in this Manual Purpose This Service Manual contains information necessary to test, calibrate and service: hp designjet 4000 printer (Model Q1273A) hp designjet 4000ps printer (Model Q1274A) For information about using these printers, refer to the corresponding User...
Service Manual
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Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Ink Supplies Troubleshooting 3-1 Service Tests and Utilities 4-1 Service Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 hp designjet 4000 series printers service manual 3
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Ink Supplies Troubleshooting 3-1 Service Tests and Utilities 4-1 Service Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 hp designjet 4000 series printers service manual 3
Service Manual
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Troubleshooting 11 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations 1-3 Solving Print Quality Problems 1-3 The Printer does not ...HP Coated media with light area fills 1-7 Solving Media-Handling Problems 1-8 Using the Buzzer at Power-up to Troubleshoot 1-9 Using the Power-up Sequence to Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000 series printer service manual...
Troubleshooting 11 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations 1-3 Solving Print Quality Problems 1-3 The Printer does not ...HP Coated media with light area fills 1-7 Solving Media-Handling Problems 1-8 Using the Buzzer at Power-up to Troubleshoot 1-9 Using the Power-up Sequence to Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000 series printer service manual...
Service Manual
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... the component/assembly that you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. If the test on the Service Tests and how to use them see Chapter 4 Service Tests and Utilities. 1-2 hp designjet 4000 series printer service manual System Error Codes contains a list of the printer. Which firmware revision...
... the component/assembly that you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. If the test on the Service Tests and how to use them see Chapter 4 Service Tests and Utilities. 1-2 hp designjet 4000 series printer service manual System Error Codes contains a list of the printer. Which firmware revision...
Service Manual
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...front-panel selection, driver or RIP configuration or mechanical problems. For information on the Service Calibrations and how to another Assembly or Component. hp designjet 4000 series printer service manual 1-3 Service Calibrations. Solving Print Quality Problems Whenever a Print Quality problem appears, it is ...Panel Cable is not damaged. 5 Replace the Power Supply Unit ⇒ Page 8-78. Troubleshooting Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing a component? Also make sure that certain Calibrations are rejected (the ...
...front-panel selection, driver or RIP configuration or mechanical problems. For information on the Service Calibrations and how to another Assembly or Component. hp designjet 4000 series printer service manual 1-3 Service Calibrations. Solving Print Quality Problems Whenever a Print Quality problem appears, it is ...Panel Cable is not damaged. 5 Replace the Power Supply Unit ⇒ Page 8-78. Troubleshooting Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing a component? Also make sure that certain Calibrations are rejected (the ...
Service Manual
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...it . 2 Excessive ink deposits on the Platen surface can easily be the cause of media jams and head crashes (especially head crashes because HP media is specially formulated to avoid cockle, one of the primary causes of head crashes). Replace the Line Sensor ⇒ Page 8-89. When... now solved. 3 Check that the Vacuum Fan works correctly. 1-4 hp designjet 4000 series printer service manual Troubleshooting Media Jams/Printhead Crashes If using non-HP media? The use HP media and check to see if the problem is not HP approved, advise the customer to use of media to push out the...
...it . 2 Excessive ink deposits on the Platen surface can easily be the cause of media jams and head crashes (especially head crashes because HP media is specially formulated to avoid cockle, one of the primary causes of head crashes). Replace the Line Sensor ⇒ Page 8-89. When... now solved. 3 Check that the Vacuum Fan works correctly. 1-4 hp designjet 4000 series printer service manual Troubleshooting Media Jams/Printhead Crashes If using non-HP media? The use HP media and check to see if the problem is not HP approved, advise the customer to use of media to push out the...
Service Manual
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... Load Handles) and pull the media clear. 3 Replace media spindle if broken. 4 Replace the Media-Axis Motor ⇒ Page 8-62. hp designjet 4000 series printer service manual 1-5 After applying the Oil, perform the Scan-Axis Test ⇒ Page 4-7 and check that you will get the message "Switch Power Off... wheels (using the Media Load Handles) and clear the obstruction. 2 If this shutdown happens at the end of a Roll of the Service Station. A shutdown in the Printhead path, you power OFF the printer before attempting any visible obstacles restricting the movement of Media, it could...
... Load Handles) and pull the media clear. 3 Replace media spindle if broken. 4 Replace the Media-Axis Motor ⇒ Page 8-62. hp designjet 4000 series printer service manual 1-5 After applying the Oil, perform the Scan-Axis Test ⇒ Page 4-7 and check that you will get the message "Switch Power Off... wheels (using the Media Load Handles) and clear the obstruction. 2 If this shutdown happens at the end of a Roll of the Service Station. A shutdown in the Printhead path, you power OFF the printer before attempting any visible obstacles restricting the movement of Media, it could...
Service Manual
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... much ink within the print - If Ink Limiting is OFF, turn it ON. Never use HP Heavy Coated Media. 1-6 hp designjet 4000 series printer service manual PRINTER LIMITATION - Banding at variable extreme environmental conditions Since the Accuracy Calibration has been done at high altitudes ...the print become raised, causing the Printhead to the User's Guide). This causes two main problems: 1. As a substitute use HP Coated Media for High Density prints. NO SOLUTION AVAILABLE. Cockling in the borders - Troubleshooting Vacuum suction much lower at normal ...
... much ink within the print - If Ink Limiting is OFF, turn it ON. Never use HP Heavy Coated Media. 1-6 hp designjet 4000 series printer service manual PRINTER LIMITATION - Banding at variable extreme environmental conditions Since the Accuracy Calibration has been done at high altitudes ...the print become raised, causing the Printhead to the User's Guide). This causes two main problems: 1. As a substitute use HP Coated Media for High Density prints. NO SOLUTION AVAILABLE. Cockling in the borders - Troubleshooting Vacuum suction much lower at normal ...
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... the following: Do NOT remove the Ink Cartridge while the Printer is because the wet ink interacts with the dried ink on HP Coated media with light area fills Light bands (S-shaped) in middle of prints with or without remove the Ink Cartridge). 34" Rice Paper...to load the rice paper correctly because the Vacuum is sucked into the Center Platen grooves and Linear Blade Ridge. NO SOLUTION AVAILABLE. hp designjet 4000 series printer service manual 1-7 To solve the problem, try and replace Printer parts to solve this problem. NO SOLUTION AVAILABLE. Cut Sheet rice paper loading ...
... the following: Do NOT remove the Ink Cartridge while the Printer is because the wet ink interacts with the dried ink on HP Coated media with light area fills Light bands (S-shaped) in middle of prints with or without remove the Ink Cartridge). 34" Rice Paper...to load the rice paper correctly because the Vacuum is sucked into the Center Platen grooves and Linear Blade Ridge. NO SOLUTION AVAILABLE. hp designjet 4000 series printer service manual 1-7 To solve the problem, try and replace Printer parts to solve this problem. NO SOLUTION AVAILABLE. Cut Sheet rice paper loading ...
Service Manual
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... is used, the edges may not form a right-angle or they may be rough. Clean the Overdrive using the Turn Drive Roller Service Utility ⇒ Page 4-53. 1-8 hp designjet 4000 series printer service manual The right-hand edge must be loaded with the blue line on the roll. This is a very important step to remember because...
... is used, the edges may not form a right-angle or they may be rough. Clean the Overdrive using the Turn Drive Roller Service Utility ⇒ Page 4-53. 1-8 hp designjet 4000 series printer service manual The right-hand edge must be loaded with the blue line on the roll. This is a very important step to remember because...
Service Manual
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... the HDD are not damaged and are connected correctly. Replace the HDD ⇒ Page 8-76 Replace the Main PCA ⇒ Page 8-74 hp designjet 4000 series printer service manual 1-9 In this case, replace the Main PCA ⇒ Page 8-74. Replace the Main PCA ⇒ Page 8-74. Replace the Main PCA ⇒...
... the HDD are not damaged and are connected correctly. Replace the HDD ⇒ Page 8-76 Replace the Main PCA ⇒ Page 8-74 hp designjet 4000 series printer service manual 1-9 In this case, replace the Main PCA ⇒ Page 8-74. Replace the Main PCA ⇒ Page 8-74. Replace the Main PCA ⇒...
Service Manual
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...; Turn On Hard Disk optimization 21 Perform file system check on root volume. 20 Update quotas if fsck was run on root 19 Setup pnp hp designjet 4000 series printer service manual
...; Turn On Hard Disk optimization 21 Perform file system check on root volume. 20 Update quotas if fsck was run on root 19 Setup pnp hp designjet 4000 series printer service manual
Service Manual
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hp designjet 4000 series printer service manual 1-11 Mount local filesystems. Check remaining quotas other things. If ide-scsi is required, load it. Generate a header that defines the boot kernel. ...
hp designjet 4000 series printer service manual 1-11 Mount local filesystems. Check remaining quotas other things. If ide-scsi is required, load it. Generate a header that defines the boot kernel. ...
Service Manual
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... system check will restart whenever you turn Off the Printer during the power-up process, replace the Hard Disk Drive ⇒ Page 8-76. 1-12 hp designjet 4000 series printer service manual There is nothing that there is checking the whole file system and making any number between 1 to clear the Front Panel and start signaling...
... system check will restart whenever you turn Off the Printer during the power-up process, replace the Hard Disk Drive ⇒ Page 8-76. 1-12 hp designjet 4000 series printer service manual There is nothing that there is checking the whole file system and making any number between 1 to clear the Front Panel and start signaling...
Service Manual
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...) Printer Status Standby (with Embedded Web Server up and running) Initializing Ready (but not printing) Printing or preparing to print Not possible Not possible hp designjet 4000 series printer service manual 1-13 All the functions of the Printer) can indicate different problems: Make sure you look directly at the LEDs and not at the rear...
...) Printer Status Standby (with Embedded Web Server up and running) Initializing Ready (but not printing) Printing or preparing to print Not possible Not possible hp designjet 4000 series printer service manual 1-13 All the functions of the Printer) can indicate different problems: Make sure you look directly at the LEDs and not at the rear...
Service Manual
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... from the PSU after the fuse on Interconnect PCA. Comes from the PSU after the fuse on Interconnect PCA. The value is defective. 1-14 hp designjet 4000 series printer service manual Comes from the PSU after the fuse on Interconnect PCA. VAN 3V3 - Specific power line from the PSU (12V) after a fuse on PrintMech. 24V...
... from the PSU after the fuse on Interconnect PCA. Comes from the PSU after the fuse on Interconnect PCA. The value is defective. 1-14 hp designjet 4000 series printer service manual Comes from the PSU after the fuse on Interconnect PCA. VAN 3V3 - Specific power line from the PSU (12V) after a fuse on PrintMech. 24V...
Service Manual
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hp designjet 4000 series printer service manual 1-15 Troubleshooting 1 If the Printer cannot be turned ON: Signal 5Vsb 5Vsb 5Vsb LED on Interconnect PCA OFF ON OFF LED on PrintMech PCA ON ...
hp designjet 4000 series printer service manual 1-15 Troubleshooting 1 If the Printer cannot be turned ON: Signal 5Vsb 5Vsb 5Vsb LED on Interconnect PCA OFF ON OFF LED on PrintMech PCA ON ...
Service Manual
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... and the PrintMech PCA. Run the Electronics Module Test to further diagnose the problem. Replace the PrintMech PCA ⇒ Page 8-84. 1-16 hp designjet 4000 series printer service manual For the Carriage PCA connection, perform the ScanAxis Test ⇒ Page 4-7: Signal 5V 24V 24V 24V 24V LED on Interconnect PCA OFF ON OFF...
... and the PrintMech PCA. Run the Electronics Module Test to further diagnose the problem. Replace the PrintMech PCA ⇒ Page 8-84. 1-16 hp designjet 4000 series printer service manual For the Carriage PCA connection, perform the ScanAxis Test ⇒ Page 4-7: Signal 5V 24V 24V 24V 24V LED on Interconnect PCA OFF ON OFF...
Service Manual
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... turned OFF once all the pages have been printed). - If ALL pages are needed. hp designjet 4000 series printer service manual 1-17 EWS Event Log Page Advanced Button Main Characteristics Each Service Information page fits on a sheet of A4/A-size media (so that are printed: - Nesting... is possible to print the Service Information Pages either through the Front Panel or through the ...
... turned OFF once all the pages have been printed). - If ALL pages are needed. hp designjet 4000 series printer service manual 1-17 EWS Event Log Page Advanced Button Main Characteristics Each Service Information page fits on a sheet of A4/A-size media (so that are printed: - Nesting... is possible to print the Service Information Pages either through the Front Panel or through the ...
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...useful to know: Temperature and Humidity: The sensors are available at the top of each Service Information Page and contains standard information (like Service ID, Firmware version). The first two lines are located on the ISS PCA (at the beginning of... Length: Currently this will show "not available" all the time since the media length tracking function in not available. 1-18 hp designjet 4000 series printer service manual Troubleshooting Current Media, Printhead and Ink Information This page contains the following information: Current Printer Configuration. Paper ...
...useful to know: Temperature and Humidity: The sensors are available at the top of each Service Information Page and contains standard information (like Service ID, Firmware version). The first two lines are located on the ISS PCA (at the beginning of... Length: Currently this will show "not available" all the time since the media length tracking function in not available. 1-18 hp designjet 4000 series printer service manual Troubleshooting Current Media, Printhead and Ink Information This page contains the following information: Current Printer Configuration. Paper ...