HP Designjet 4000 Printer Series - Quick Reference Guide
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... part 2 116 How do I interpret Image Diagnostics part 3 118 How do I proceed if I still have a problem 119 10 How do I perform paper advance calibration 121 11 The problem is print quality 127 General advice 127 The problem is banding (horizontal lines across the image 128 The problem is lines... 135 The problem is color accuracy 136 The problem is PANTONE color accuracy 136 The problem is color matching between different HP Designjets 137 12 The problem is an image error 141 The problem is the print is completely blank 141 The problem is the output contains only a partial print 141...
... part 2 116 How do I interpret Image Diagnostics part 3 118 How do I proceed if I still have a problem 119 10 How do I perform paper advance calibration 121 11 The problem is print quality 127 General advice 127 The problem is banding (horizontal lines across the image 128 The problem is lines... 135 The problem is color accuracy 136 The problem is PANTONE color accuracy 136 The problem is color matching between different HP Designjets 137 12 The problem is an image error 141 The problem is the print is completely blank 141 The problem is the output contains only a partial print 141...
HP Designjet 4000 Printer Series - Quick Reference Guide
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...109 cleaning the platen 107 cleaning the printer 107 clipped image 142 color accuracy between printers 137 in general 136 PANTONE 136 color calibration 77 color emulation mode selecting 79 communication problems 158 components of printer 7 contrast in front panel 15 core adaptors 18 custom ...102 queue management 103 saving a job 102 submitting a job 101 error messages 153 F fast printing 70 features of printer 6 firmware update 111 front panel contrast 15 error messages 153 language 12 units 15 G graininess 131 guarantee 163 H HP-GL/2 75 I image diagnostics print 113 image problems blank page...
...109 cleaning the platen 107 cleaning the printer 107 clipped image 142 color accuracy between printers 137 in general 136 PANTONE 136 color calibration 77 color emulation mode selecting 79 communication problems 158 components of printer 7 contrast in front panel 15 core adaptors 18 custom ...102 queue management 103 saving a job 102 submitting a job 101 error messages 153 F fast printing 70 features of printer 6 firmware update 111 front panel contrast 15 error messages 153 language 12 units 15 G graininess 131 guarantee 163 H HP-GL/2 75 I image diagnostics print 113 image problems blank page...
Service Manual
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Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Ink Supplies Troubleshooting 3-1 Service Tests and Utilities 4-1 Service Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 hp designjet 4000 series printers service manual 3
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Ink Supplies Troubleshooting 3-1 Service Tests and Utilities 4-1 Service Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 hp designjet 4000 series printers service manual 3
Service Manual
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Troubleshooting 11 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 The Printer Continuously Rejects Printheads 1-3 Cover Sensors are not Working 1-3 The Line Sensor has Problems ... Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000 series printer service manual 1-1
Troubleshooting 11 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 The Printer Continuously Rejects Printheads 1-3 Cover Sensors are not Working 1-3 The Line Sensor has Problems ... Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000 series printer service manual 1-1
Service Manual
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...Refer to help you differentiate between possible printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems. For information on the Service Calibrations and how to the Electronics Module. Cover ... Chapter 6 Print Quality. hp designjet 4000 series printer service manual 1-3 The Diagnostic Print will help diagnose the problem. For information on solving Print Quality problems see Chapter 5 - Troubleshooting Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing a component...
...Refer to help you differentiate between possible printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems. For information on the Service Calibrations and how to the Electronics Module. Cover ... Chapter 6 Print Quality. hp designjet 4000 series printer service manual 1-3 The Diagnostic Print will help diagnose the problem. For information on solving Print Quality problems see Chapter 5 - Troubleshooting Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing a component...
Service Manual
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...: The file format is incorrect and the Printer cannot process the job. System Error: 61:04.1 Problem Description: The Postscript fonts are missing. System Error: 56:10 Problem Description: Analog Encoder calibration failed. Corrective Action: Try the following : Switch the Power OFF from...language setting of the Printer and disconnect the Power cord. Upgrading the Firmware will re-install the fonts. hp designjet 4000 series printer service manual 2-17 System Error Codes System Error: 56:03 Problem Description: Analog Encoder calibration failed.
...: The file format is incorrect and the Printer cannot process the job. System Error: 61:04.1 Problem Description: The Postscript fonts are missing. System Error: 56:10 Problem Description: Analog Encoder calibration failed. Corrective Action: Try the following : Switch the Power OFF from...language setting of the Printer and disconnect the Power cord. Upgrading the Firmware will re-install the fonts. hp designjet 4000 series printer service manual 2-17 System Error Codes System Error: 56:03 Problem Description: Analog Encoder calibration failed.
Service Manual
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... Component/System Printhead Firing Servicing Ink Pumping Color Calibration Printhead Alignment Image Quality Troubleshooting Paper Advance Calibration Automatic Backup Printmode Enabled The following table explains the YZ part of the System Error Code or Warning: Code 00 01 02 03...(manually) Calibrate/Adjust (using Automatic Process) Power OFF Upgrade System Firmware Upgrade Driver or Computer Software Add Accessory Escalate Send Plot Again Wrong Part Installed Response Possible for customer to perform action hp qualified personnel assistance required 2-28 hp designjet 4000 series printer...
... Component/System Printhead Firing Servicing Ink Pumping Color Calibration Printhead Alignment Image Quality Troubleshooting Paper Advance Calibration Automatic Backup Printmode Enabled The following table explains the YZ part of the System Error Code or Warning: Code 00 01 02 03...(manually) Calibrate/Adjust (using Automatic Process) Power OFF Upgrade System Firmware Upgrade Driver or Computer Software Add Accessory Escalate Send Plot Again Wrong Part Installed Response Possible for customer to perform action hp qualified personnel assistance required 2-28 hp designjet 4000 series printer...
Service Manual
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...; Homing and repeat. For more information on troubleshooting this point, the Front Panel will display System Error Code 81:10. hp designjet 4000 series printer service manual 4-15 For more information on troubleshooting this error code, refer to Page 2-17. Once the Analog Encoder calibration is completed, the Front Panel will be displayed on troubleshooting this...
...; Homing and repeat. For more information on troubleshooting this point, the Front Panel will display System Error Code 81:10. hp designjet 4000 series printer service manual 4-15 For more information on troubleshooting this error code, refer to Page 2-17. Once the Analog Encoder calibration is completed, the Front Panel will be displayed on troubleshooting this...
Service Manual
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...panel, you must select whether you would like to the Service Calibrations section. Press Cancel or the Back key to Exit Press Enter to "Carriage Setup" and press Enter. From Firmware Version 4.x.x.x, "Carriage Setup" will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-67 Press Enter 2 When the ... short thresholds cannot be reset or if the Printheads info cannot be displayed on the Front Panel. Press Back or Cancel to a possible Firmware error. 4 If the utility exits correctly, OK will be accessed, it could point to exit the utility.
...panel, you must select whether you would like to the Service Calibrations section. Press Cancel or the Back key to Exit Press Enter to "Carriage Setup" and press Enter. From Firmware Version 4.x.x.x, "Carriage Setup" will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-67 Press Enter 2 When the ... short thresholds cannot be reset or if the Printheads info cannot be displayed on the Front Panel. Press Back or Cancel to a possible Firmware error. 4 If the utility exits correctly, OK will be accessed, it could point to exit the utility.
Service Manual
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...In this case, try the following message appears on the Front Panel. hp designjet 4000 series printer service manual 5-5 Load media in the lowered position. The correct paper type is not loaded, the following : Try the Scan-Axis Calibration again. Replace the Line Sensor ⇒ Page 8-31. ...If these conditions are not within the range specified, an error will be moving at high speed and you keep your hands away from step 1. Press Enter to continue or press Back or Cancel to restart the Calibration from step 1. Press Enter to continue or press Back or...
...In this case, try the following message appears on the Front Panel. hp designjet 4000 series printer service manual 5-5 Load media in the lowered position. The correct paper type is not loaded, the following : Try the Scan-Axis Calibration again. Replace the Line Sensor ⇒ Page 8-31. ...If these conditions are not within the range specified, an error will be moving at high speed and you keep your hands away from step 1. Press Enter to continue or press Back or Cancel to restart the Calibration from step 1. Press Enter to continue or press Back or...
Service Manual
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... them: hp designjet 4000 series printer service manual 5-17 Make sure you keep your hands away from the Print Platen as the Carriage will be displayed on the Front Panel and you could injure yourself or damage the Carriage Assembly. 4 The Printer will start to calibrate the Line...Panel. If these conditions are not within the range specified, an error will be moving at high speed and you will need to exit the calibration. Service Calibrations 3 If media is not loaded, the following : Try the Scan-Axis Calibration again. Replace the Line Sensor ⇒ Page 8-31...
... them: hp designjet 4000 series printer service manual 5-17 Make sure you keep your hands away from the Print Platen as the Carriage will be displayed on the Front Panel and you could injure yourself or damage the Carriage Assembly. 4 The Printer will start to calibrate the Line...Panel. If these conditions are not within the range specified, an error will be moving at high speed and you will need to exit the calibration. Service Calibrations 3 If media is not loaded, the following : Try the Scan-Axis Calibration again. Replace the Line Sensor ⇒ Page 8-31...
Service Manual
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...Calibration is to "Carriage Setup" and press Enter. 2 When the following message will be displayed on the Front Panel. hp designjet 4000 series printer service manual 5-23 Carriage Setup The purpose of the Printhead ink short thresholds cannot be reset or if the Printheads info cannot be accessed, it could point to a possible Firmware error.... 4 If the utility exits correctly, OK will be moved from Service Utilities to exit the utility. Press Back or Cancel to the Service Calibrations section. Press Cancel or the Back key to ...
...Calibration is to "Carriage Setup" and press Enter. 2 When the following message will be displayed on the Front Panel. hp designjet 4000 series printer service manual 5-23 Carriage Setup The purpose of the Printhead ink short thresholds cannot be reset or if the Printheads info cannot be accessed, it could point to a possible Firmware error.... 4 If the utility exits correctly, OK will be moved from Service Utilities to exit the utility. Press Back or Cancel to the Service Calibrations section. Press Cancel or the Back key to ...