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... guides. Throughout this Manual Purpose This manual contains information necessary to test, calibrate and service: D HP DesignJet 2000CP printer (model C4703A) D HP DesignJet 2500CP printer (model C4704A) D HP DesignJet 2800CP printer (model C6085A) D HP DesignJet 3000CP printer (model C4723A) D HP DesignJet 3500CP printer (model C4724A) D HP DesignJet 3800CP printer (model C6084A) For information about using these printers will also be applicable to the topic...
... guides. Throughout this Manual Purpose This manual contains information necessary to test, calibrate and service: D HP DesignJet 2000CP printer (model C4703A) D HP DesignJet 2500CP printer (model C4704A) D HP DesignJet 2800CP printer (model C6085A) D HP DesignJet 3000CP printer (model C4723A) D HP DesignJet 3500CP printer (model C4724A) D HP DesignJet 3800CP printer (model C6084A) For information about using these printers will also be applicable to the topic...
Service Manual
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...ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1-2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1-2 Is the Printer Using the Latest Firmware Revision 1-2 How do I upgrade the Firmware Revision on the Flash SIMM 1-3 How do I upgrade...1-12 What is the Ink System 1-13 How Do I Troubleshoot the Ink System 1-13 Does the Customer have Mid-Print Refill Problems in HP DesignJets 3500CP/3000CP 1-15 How Do I Clean the Electrical Contacts 1-17 How Do I Print some of the Internal Prints 1-18 The Service Print 1-18 ...
...ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1-2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1-2 Is the Printer Using the Latest Firmware Revision 1-2 How do I upgrade the Firmware Revision on the Flash SIMM 1-3 How do I upgrade...1-12 What is the Ink System 1-13 How Do I Troubleshoot the Ink System 1-13 Does the Customer have Mid-Print Refill Problems in HP DesignJets 3500CP/3000CP 1-15 How Do I Clean the Electrical Contacts 1-17 How Do I Print some of the Internal Prints 1-18 The Service Print 1-18 ...
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... C04. Service Station 5-11 C05. Font Type Set (Only available in DesignJet 2500CP/3500CP printer) . 5-15 C08. Line Sensor 4-9 D03. Color Calib. (Only available in DesignJet 2500CP/3500CP printer) 5-19 HP DesignJet CP Series Printers Contents v Maintenance 5-18 C10. Self Test 4-2 Initialization ... Error Message: Ink System Error XX-YYYY 2-31 3 User Messages User Messages for HP DesignJets 2500CP and 2000CP with Firmware Version A.02.14 or Higher and HP DesignJets 3500CP and 3000CP 3-2 4 Service Tests Introduction 4-2 Diagnostics - Media Axis (X-axis 4-13 D05. Service...
... C04. Service Station 5-11 C05. Font Type Set (Only available in DesignJet 2500CP/3500CP printer) . 5-15 C08. Line Sensor 4-9 D03. Color Calib. (Only available in DesignJet 2500CP/3500CP printer) 5-19 HP DesignJet CP Series Printers Contents v Maintenance 5-18 C10. Self Test 4-2 Initialization ... Error Message: Ink System Error XX-YYYY 2-31 3 User Messages User Messages for HP DesignJets 2500CP and 2000CP with Firmware Version A.02.14 or Higher and HP DesignJets 3500CP and 3000CP 3-2 4 Service Tests Introduction 4-2 Diagnostics - Media Axis (X-axis 4-13 D05. Service...
Service Manual
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... Platen Area 7-40 Pincharm Assembly 7-42 Refill Interconnect PCA and Cutter Assembly 7-44 Media Button (HP DesignJets 3500CP and 3000CP Only 7-46 Compatible Documentation 7-48 Front Panel Overlays (HP DesignJets 2500CP and 2000CP Only 7-51 Front Panel Overlays (HP DesignJets 3500CP and 3000CP Only 7-51 Interface Cables 7-52 Plug-in memory (DRAMM SIMM 7-52 Ink Delivery Systems 7-52...
... Platen Area 7-40 Pincharm Assembly 7-42 Refill Interconnect PCA and Cutter Assembly 7-44 Media Button (HP DesignJets 3500CP and 3000CP Only 7-46 Compatible Documentation 7-48 Front Panel Overlays (HP DesignJets 2500CP and 2000CP Only 7-51 Front Panel Overlays (HP DesignJets 3500CP and 3000CP Only 7-51 Interface Cables 7-52 Plug-in memory (DRAMM SIMM 7-52 Ink Delivery Systems 7-52...
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Additional Rear Cover (Only applicable to HP DesignJets 3500CP and 3000CP 8-10 Removal 8-10 Installation 8-10 Hard Disk Drive, Power Switch Cable 8-12 Removal 8-12 Installation 8-13 Window and Top Cover 8-... 8-42 Removal 8-42 Installation 8-43 Y-Axis Motor Assembly 8-45 Removal 8-45 Installation 8-46 Cutter Assembly (Only Applicable to HP DesignJets 2500CP and 2000CP) . . . . 8-48 Removal 8-48 Installation 8-48 Cutter Assembly (Only Applicable to HP DesignJets 3500CP and 3000CP) . . . . 8-50 Removal 8-50 Installation 8-50 Elevator Assembly 8-52 Removal 8-52 Installation 8-53...
Additional Rear Cover (Only applicable to HP DesignJets 3500CP and 3000CP 8-10 Removal 8-10 Installation 8-10 Hard Disk Drive, Power Switch Cable 8-12 Removal 8-12 Installation 8-13 Window and Top Cover 8-... 8-42 Removal 8-42 Installation 8-43 Y-Axis Motor Assembly 8-45 Removal 8-45 Installation 8-46 Cutter Assembly (Only Applicable to HP DesignJets 2500CP and 2000CP) . . . . 8-48 Removal 8-48 Installation 8-48 Cutter Assembly (Only Applicable to HP DesignJets 3500CP and 3000CP) . . . . 8-50 Removal 8-50 Installation 8-50 Elevator Assembly 8-52 Removal 8-52 Installation 8-53...
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... 8-69 Installation of the drive roller 8-70 Installation of the overdrive assembly 8-70 Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 3500CP and 3000CP 8-72 To remove the Drive Roller only 8-72 Installation of the drive roller 8-73 Installation of the overdrive assembly 8-73 Entry ... of the service station interconnect cable 8-88 Installation of the refill interconnect cable 8-88 Media Button (Only Applicable to HP DesignJets 3500CP and 3000CP) . . . . 8-90 Removal 8-90 Installation 8-90 9 Preventive Maintenance Moisture on the Printer 9-2 viii Contents...
... 8-69 Installation of the drive roller 8-70 Installation of the overdrive assembly 8-70 Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 3500CP and 3000CP 8-72 To remove the Drive Roller only 8-72 Installation of the drive roller 8-73 Installation of the overdrive assembly 8-73 Entry ... of the service station interconnect cable 8-88 Installation of the refill interconnect cable 8-88 Media Button (Only Applicable to HP DesignJets 3500CP and 3000CP) . . . . 8-90 Removal 8-90 Installation 8-90 9 Preventive Maintenance Moisture on the Printer 9-2 viii Contents...
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This firmware revision is applicable to HP DesignJets 2500CP and 2000CP and means that : D For the HP DesignJet 2000CP/3000CP, the first slot from the left contains an 8MB SIMM with the PostScript code inside . A.03.XX - See below for information on upgrading the ... So if there is using the front-panel menu in Utilities / Statistics / Disk Rev. Introduction This chapter will guide you through the relevant steps to HP DesignJets 3500CP and 3000CP and means that the Printers can use both the Imaging Inks and the new UV Durable Inks. This firmware revision is applicable to...
This firmware revision is applicable to HP DesignJets 2500CP and 2000CP and means that : D For the HP DesignJet 2000CP/3000CP, the first slot from the left contains an 8MB SIMM with the PostScript code inside . A.03.XX - See below for information on upgrading the ... So if there is using the front-panel menu in Utilities / Statistics / Disk Rev. Introduction This chapter will guide you through the relevant steps to HP DesignJets 3500CP and 3000CP and means that the Printers can use both the Imaging Inks and the new UV Durable Inks. This firmware revision is applicable to...
Service Manual
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... 4 Perform the Electronics Test ' page 4-7. 5 Replace the Trailing Cable ' page 8-36. 6 Replace the Carriage Assembly ' page 8-42. Troubleshooting HP DesignJet CP Series Printers 1-9 If necessary, apply lubricant to assist in the Carriage using the Ink Cleaner Part Number C6247A. 2 Remove all the Printheads from ...5 If the media is continuously rejected during the media edge check, then make sure that the Line Sensor is installed correctly. On HP DesignJets 3500CP and 3000CP a new Media Button has been installed to the slider rod. 2 Check for a faulty Carriage. What can I do if the ...
... 4 Perform the Electronics Test ' page 4-7. 5 Replace the Trailing Cable ' page 8-36. 6 Replace the Carriage Assembly ' page 8-42. Troubleshooting HP DesignJet CP Series Printers 1-9 If necessary, apply lubricant to assist in the Carriage using the Ink Cleaner Part Number C6247A. 2 Remove all the Printheads from ...5 If the media is continuously rejected during the media edge check, then make sure that the Line Sensor is installed correctly. On HP DesignJets 3500CP and 3000CP a new Media Button has been installed to the slider rod. 2 Check for a faulty Carriage. What can I do if the ...
Service Manual
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... will be at a different ink level. 2 Slightly more frequent refill. The user may have Mid-Print Refill Problems in HP DesignJets 3500CP/3000CP? The user is available for low density places to notice this feature, or enabled it will automatically refill again at the end...be less noticeable. When a refill happens during refills, which might also be expected to be large. D Check user's expectations - New Refill Features in HP DesignJet CP Series (in the print where it at least A.04.05) 1 Adaptive trigger. A or B Backlit - Photo medias are probably best: Glossy -...
... will be at a different ink level. 2 Slightly more frequent refill. The user may have Mid-Print Refill Problems in HP DesignJets 3500CP/3000CP? The user is available for low density places to notice this feature, or enabled it will automatically refill again at the end...be less noticeable. When a refill happens during refills, which might also be expected to be large. D Check user's expectations - New Refill Features in HP DesignJet CP Series (in the print where it at least A.04.05) 1 Adaptive trigger. A or B Backlit - Photo medias are probably best: Glossy -...
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C4724-00001 1 - Reference on Drawing Left Hand Cover Area HP Part Number DesignJet 2X00CP DesignJet 3X00CP Quantity Description 1 0515-2337 0515-2337 3 2 0624-0771 0624-0771 4 3 0515-1743 0515-...(T-15) Left Hand Trim Assembly Left Hand Cover Assembly Left Hand Cover Sensor HP DesignJet 2500CP Name Plate HP DesignJet 3500CP Name Plate HP DesignJet 2000CP Name Plate HP DesignJet 3000CP Name Plate HP DesignJet 2800CP Name Plate HP DesignJet 3800CP Name Plate Adobe Logo Label 7-10 HP DesignJet CP Series Printers Parts and Diagrams C4703-00004 - 1 - - C6085-00001...
C4724-00001 1 - Reference on Drawing Left Hand Cover Area HP Part Number DesignJet 2X00CP DesignJet 3X00CP Quantity Description 1 0515-2337 0515-2337 3 2 0624-0771 0624-0771 4 3 0515-1743 0515-...(T-15) Left Hand Trim Assembly Left Hand Cover Assembly Left Hand Cover Sensor HP DesignJet 2500CP Name Plate HP DesignJet 3500CP Name Plate HP DesignJet 2000CP Name Plate HP DesignJet 3000CP Name Plate HP DesignJet 2800CP Name Plate HP DesignJet 3800CP Name Plate Adobe Logo Label 7-10 HP DesignJet CP Series Printers Parts and Diagrams C4703-00004 - 1 - - C6085-00001...
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... 1 Back Cover Right Back Cover Left Screw (T-20) Top Cover Screw (T-10) Firmware and PostScript Upgrade Kit (HP DesignJet 3500CP) Firmware Upgrade Kit (HP DesignJet 3000CP/3800CP) Memory DRAM SIMM (see page 7-52) Electronics Module MIO Card MIO Cover (HP DesignJet 3000CP/3800CP) Screw (T20) Screw (T15) Ferrite Clamp Ferrite Refill Interconnect Cable Trailing Cable Trailing Cable Holder Electronics Support...
... 1 Back Cover Right Back Cover Left Screw (T-20) Top Cover Screw (T-10) Firmware and PostScript Upgrade Kit (HP DesignJet 3500CP) Firmware Upgrade Kit (HP DesignJet 3000CP/3800CP) Memory DRAM SIMM (see page 7-52) Electronics Module MIO Card MIO Cover (HP DesignJet 3000CP/3800CP) Screw (T20) Screw (T15) Ferrite Clamp Ferrite Refill Interconnect Cable Trailing Cable Trailing Cable Holder Electronics Support...
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... (graphics packages) (HP DesignJet 2500CP/2000CP) Spanish Software Application Notes (graphics packages) (HP DesignJet 2500CP/2000CP) English Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) French Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) German Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Italian Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Spanish Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) HP-GL/2 and RTL...
... (graphics packages) (HP DesignJet 2500CP/2000CP) Spanish Software Application Notes (graphics packages) (HP DesignJet 2500CP/2000CP) English Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) French Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) German Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Italian Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Spanish Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) HP-GL/2 and RTL...
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...power cord. 3. Hard Disk Drive ' page 8-12. 2. Slide the cover to the Electronics Module. Remove the five (HP DesignJets 2500CP/2000CP) or eight (HP DesignJets 3500CP/3000CP) T-20 screws (item 10) which can be performed if the electronics module is being REPLACED by releasing them from the ... and gently pulling towards you. Electronics Module Refer to C09 Maintenance. Loosen the two remaining T-20 screws (item 12). 8-6 HP DesignJet CP Series Printers Removal and Installation Record the value of the preventative maintenance number (ie the number of the electronics module at the...
...power cord. 3. Hard Disk Drive ' page 8-12. 2. Slide the cover to the Electronics Module. Remove the five (HP DesignJets 2500CP/2000CP) or eight (HP DesignJets 3500CP/3000CP) T-20 screws (item 10) which can be performed if the electronics module is being REPLACED by releasing them from the ... and gently pulling towards you. Electronics Module Refer to C09 Maintenance. Loosen the two remaining T-20 screws (item 12). 8-6 HP DesignJet CP Series Printers Removal and Installation Record the value of the preventative maintenance number (ie the number of the electronics module at the...
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... side and then the left and top right screws inside the electronics module (item 11). 3. Install the bottom left (item 3). Install the five (HP DesignJets 2500CP/2000CP) or eight (HP DesignJets 3500CP/3000CP) T-20 screws (item 10) into the 1st slot on the left (item 5). Install the following cables to the electronics module: 1. This SIMM...
... side and then the left and top right screws inside the electronics module (item 11). 3. Install the bottom left (item 3). Install the five (HP DesignJets 2500CP/2000CP) or eight (HP DesignJets 3500CP/3000CP) T-20 screws (item 10) into the 1st slot on the left (item 5). Install the following cables to the electronics module: 1. This SIMM...
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3 6 2 54 1 Figure 1B: Additional Rear Cover (Only Applicable to HP DesignJets 3500CP/3000CP) Removal and Installation HP DesignJet CP Series Printers 8-11
3 6 2 54 1 Figure 1B: Additional Rear Cover (Only Applicable to HP DesignJets 3500CP/3000CP) Removal and Installation HP DesignJet CP Series Printers 8-11
Service Manual
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... Service Station Interconnect PCA. 5. Service Station Assembly and Service Station Flag Refer to the primer removal procedure ' page 8-29. 8-26 HP DesignJet CP Series Printers Removal and Installation Carefully disconnect the black service station interconnect cable (item 1) from the service station flag (item 7).... 2. Window and Top Cover ' page 8-15. 2. Note for HP DesignJets 3500CP/3000CP: Make sure you . This can be done by turning the service station motor gear (item 2), the screw can be reached by ...
... Service Station Interconnect PCA. 5. Service Station Assembly and Service Station Flag Refer to the primer removal procedure ' page 8-29. 8-26 HP DesignJet CP Series Printers Removal and Installation Carefully disconnect the black service station interconnect cable (item 1) from the service station flag (item 7).... 2. Window and Top Cover ' page 8-15. 2. Note for HP DesignJets 3500CP/3000CP: Make sure you . This can be done by turning the service station motor gear (item 2), the screw can be reached by ...
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...the service station assembly. Install the spring (item 6) from the service station flag to the User Guide). Removal and Installation HP DesignJet CP Series Printers 8-27 Install the power cable and turn the printer on the service station assembly. Install the ink delivery ...3. Installation of the Service Station Assembly 1. Install the service station assembly onto the three loosened T-20 screws (item 4). Note for HP DesignJets 3500CP/3000CP: Make sure you to align the service station assembly to damage the service station flag while performing the following : 1.
...the service station assembly. Install the spring (item 6) from the service station flag to the User Guide). Removal and Installation HP DesignJet CP Series Printers 8-27 Install the power cable and turn the printer on the service station assembly. Install the ink delivery ...3. Installation of the Service Station Assembly 1. Install the service station assembly onto the three loosened T-20 screws (item 4). Note for HP DesignJets 3500CP/3000CP: Make sure you to align the service station assembly to damage the service station flag while performing the following : 1.
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... Series Printers Removal and Installation Release the cables from the primer assembly (item 3). 4. Manually slide the carriage assembly to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Remove the following: 1. Window and Top Cover ' page 8-15. 2. Right Hand Cover ' page 8-...
... Series Printers Removal and Installation Release the cables from the primer assembly (item 3). 4. Manually slide the carriage assembly to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Remove the following: 1. Window and Top Cover ' page 8-15. 2. Right Hand Cover ' page 8-...
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...counter by entering the Service Tests Menu and performing the Reset Counters test ' page 4-33. Part Number C4723-60141 (Only Applicable to HP DesignJets 3500CP/3000CP) Y-axis Maintenance Parts In addition to the wearing of the Y-axis motor, the friction in the vicinity of the rods.... 9-6 HP DesignJet CP Series Printers Preventive Maintenance After the preventive maintenance is displayed, the preventive maintenance kit must be reset by entering the ...
...counter by entering the Service Tests Menu and performing the Reset Counters test ' page 4-33. Part Number C4723-60141 (Only Applicable to HP DesignJets 3500CP/3000CP) Y-axis Maintenance Parts In addition to the wearing of the Y-axis motor, the friction in the vicinity of the rods.... 9-6 HP DesignJet CP Series Printers Preventive Maintenance After the preventive maintenance is displayed, the preventive maintenance kit must be reset by entering the ...
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The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2800CP printers (model C6085A) D HP DesignJet 3000CP printers (model C4723A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3800CP printers (model C6084A) For information about using these printers, refer to be performed by HP-qualified service personnel only. R What's in this manual are to the corresponding user and quick-reference guides.
The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2800CP printers (model C6085A) D HP DesignJet 3000CP printers (model C4723A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3800CP printers (model C6084A) For information about using these printers, refer to be performed by HP-qualified service personnel only. R What's in this manual are to the corresponding user and quick-reference guides.