HP ProtectTools Troubleshooting Guide
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... unless the Security Manager interface is present. ■ HP ProtectTools Embedded Security: This supports the TPM 1.2 hardware directly and is preinstalled on some Business PCs. HP ProtectTools Troubleshooting Guide Overview HP ProtectTools Security is a new technology offered by HP on the imaged drive for desktop. A properly enabled security system requires a TPM-enabled BIOS, versions 1.54 or greater, obtainable through an...
... unless the Security Manager interface is present. ■ HP ProtectTools Embedded Security: This supports the TPM 1.2 hardware directly and is preinstalled on some Business PCs. HP ProtectTools Troubleshooting Guide Overview HP ProtectTools Security is a new technology offered by HP on the imaged drive for desktop. A properly enabled security system requires a TPM-enabled BIOS, versions 1.54 or greater, obtainable through an...
HP ProtectTools Troubleshooting Guide
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... biometric readers ❏ Support for additional security settings, such as using the Embedded Security software. ■ HP ProtectTools TPM Firmware Update Utility: This utility is unhidden, enabled with appropriate software installed with the MSCAPI Provider 2 www.hp.com Technical Reference Guide Help files provided with the installed product contain a variety of troubleshooting, configuration, and...
... biometric readers ❏ Support for additional security settings, such as using the Embedded Security software. ■ HP ProtectTools TPM Firmware Update Utility: This utility is unhidden, enabled with appropriate software installed with the MSCAPI Provider 2 www.hp.com Technical Reference Guide Help files provided with the installed product contain a variety of troubleshooting, configuration, and...
HP ProtectTools Troubleshooting Guide
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... archive XML file By design, the ACLs for this file has been encrypted or deleted, no one can use the TPM software. Technical Reference Guide www.hp.com 5 This is as designed. Basic User Key password prompt times out, allowing NAV2005 to the network any PSD ...Security-Initialization fails for a password every data using HP ProtectTools Embedded Security scan times 10 files or so. The TPM must be stored on the network, share to initialization. This is running. During the scan user can be reset and enabled again in Computer Setup (F10) Utility prior ...
... archive XML file By design, the ACLs for this file has been encrypted or deleted, no one can use the TPM software. Technical Reference Guide www.hp.com 5 This is as designed. Basic User Key password prompt times out, allowing NAV2005 to the network any PSD ...Security-Initialization fails for a password every data using HP ProtectTools Embedded Security scan times 10 files or so. The TPM must be stored on the network, share to initialization. This is running. During the scan user can be reset and enabled again in Computer Setup (F10) Utility prior ...
HP ProtectTools Troubleshooting Guide
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.... This allows password protected at all times. Press F10 to accept the change values (unless otherwise specified). 1. However, HP strongly recommends enabled, the user can (F10) Utility password. anyone with direct access to the system to save the changes and exit the.... If when right-clicking a file icon. Security Initialization Wizard, the following procedure to recover from Security-Errors occur after enabling TPM Module Enabling the TPM module This is changed to anything else (French (Canada), for example), then the Encrypt selection will occur: • When...
.... This allows password protected at all times. Press F10 to accept the change values (unless otherwise specified). 1. However, HP strongly recommends enabled, the user can (F10) Utility password. anyone with direct access to the system to save the changes and exit the.... If when right-clicking a file icon. Security Initialization Wizard, the following procedure to recover from Security-Errors occur after enabling TPM Module Enabling the TPM module This is changed to anything else (French (Canada), for example), then the Encrypt selection will occur: • When...
HP ProtectTools Troubleshooting Guide
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...the Embedded Security Software platform and User Initialization Wizard have the following configuration: -Product version = V4.0.1 -Embedded Security State: Chip State = Enabled, Owner State = Initialized, User State = Initialized -Component Info: TCG Spec. The system should have been configured. *A reboot is always recommended... after the reboot. 2. When there is a support download available at www.hp.com. The TPM Firmware SoftPaq is an EK, a TPM owner must be restarted for the new firmware to upgrade the firmware, both when there is and when there...
...the Embedded Security Software platform and User Initialization Wizard have the following configuration: -Product version = V4.0.1 -Embedded Security State: Chip State = Enabled, Owner State = Initialized, User State = Initialized -Component Info: TCG Spec. The system should have been configured. *A reboot is always recommended... after the reboot. 2. When there is a support download available at www.hp.com. The TPM Firmware SoftPaq is an EK, a TPM owner must be restarted for the new firmware to upgrade the firmware, both when there is and when there...
HP ProtectTools Troubleshooting Guide
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...drive on lack of communication with Embedded to the ACPI table and Windows, and installed Broadcom TPM in order to the TPM three minutes after reboot. HP ProtectTools * General-Unrestricted access or uncontrolled administrator privileges pose security risk Numerous risks are possible Administrators... cannot recognize the device. user settings • disabling of PSD Unauthorized users should re-enable their TPM or remove the HP Embedded Security software through Add/remove programs. Technical Reference Guide www.hp.com 15 User is not able to access the PSD.
...drive on lack of communication with Embedded to the ACPI table and Windows, and installed Broadcom TPM in order to the TPM three minutes after reboot. HP ProtectTools * General-Unrestricted access or uncontrolled administrator privileges pose security risk Numerous risks are possible Administrators... cannot recognize the device. user settings • disabling of PSD Unauthorized users should re-enable their TPM or remove the HP Embedded Security software through Add/remove programs. Technical Reference Guide www.hp.com 15 User is not able to access the PSD.
HP ProtectTools Troubleshooting Guide
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... to Windows to log-on the card and it is researching a resolution for future product enhancements. Click Advanced Settings. 2. HP is configured not to enable/disable opening of account restrictions an option, allowing the invoked by the data Require PIN at this point... on authentication to Windows through Credential Windows is a function of the Smart Card Security > BIOS page must be enabled. HP is then determined by the Credential Manager. User can log in using TPM authentication, the Back button skips the option to choose another authentication method If user using...
... to Windows to log-on the card and it is researching a resolution for future product enhancements. Click Advanced Settings. 2. HP is configured not to enable/disable opening of account restrictions an option, allowing the invoked by the data Require PIN at this point... on authentication to Windows through Credential Windows is a function of the Smart Card Security > BIOS page must be enabled. HP is then determined by the Credential Manager. User can log in using TPM authentication, the Back button skips the option to choose another authentication method If user using...
HP ProtectTools Troubleshooting Guide
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... to logon, user must manually log into Credential Manager. Back up the user identity before replacing or resetting the TPM. 2. HP ProtectTools Credential Manager-Unable to log into Credential Manager and the Windows logon screen remains displayed no smart card reader... Technical Reference Guide www.hp.com 23 The HP Credential Manager for future customer software releases. Enable and initialize the TPM. 4. The purpose of the issue. Restore the user identity. HP is investigating resolution options for ProtectTools fails to access the TPM if the TPM was reset to notify ...
... to logon, user must manually log into Credential Manager. Back up the user identity before replacing or resetting the TPM. 2. HP ProtectTools Credential Manager-Unable to log into Credential Manager and the Windows logon screen remains displayed no smart card reader... Technical Reference Guide www.hp.com 23 The HP Credential Manager for future customer software releases. Enable and initialize the TPM. 4. The purpose of the issue. Restore the user identity. HP is investigating resolution options for ProtectTools fails to access the TPM if the TPM was reset to notify ...