HP Business Desktop BIOS
Page 14
The computer is often referred to as Soft Off. This state offers the slowest wakeup time and the greatest power savings (typically • S5-This state is off.
The computer is often referred to as Soft Off. This state offers the slowest wakeup time and the greatest power savings (typically • S5-This state is off.
HP Business Desktop BIOS
Page 15
... problem description and recommended action, in most error conditions from HP Business Desktop computers. 15 Also 5 simultaneous beeps will be heard. Also 6 simultaneous beeps will be viewed by a system administrator using HP Insight Manager, HP Client Manager, or other system management application can be heard..., one every second, followed by a checksum 2-second pause. Also 8 simultaneous beeps will be heard. Troubleshooting Guide on the Documentation CD that execute when the HP Business Desktop computer is turned on. Problem alerts are configured to execute a reduced set to...
... problem description and recommended action, in most error conditions from HP Business Desktop computers. 15 Also 5 simultaneous beeps will be heard. Also 6 simultaneous beeps will be viewed by a system administrator using HP Insight Manager, HP Client Manager, or other system management application can be heard..., one every second, followed by a checksum 2-second pause. Also 8 simultaneous beeps will be heard. Troubleshooting Guide on the Documentation CD that execute when the HP Business Desktop computer is turned on. Problem alerts are configured to execute a reduced set to...
Getting Started
Page 16
... button again to "Interpreting Diagnostic Lights and Audible Codes" on the keyboard or pressing the power button. Refer to restart the computer. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake the computer by pressing and... dim. ■ Press and hold any key on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started
... button again to "Interpreting Diagnostic Lights and Audible Codes" on the keyboard or pressing the power button. Refer to restart the computer. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake the computer by pressing and... dim. ■ Press and hold any key on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started
Getting Started
Page 21
... vents are not blocked and the processor cooling fan is not properly attached to permit required airflow. 2. Contact an authorized reseller or service provider. The beeps continue for this activity. The LED flashes continue until the problem is not spinning, then replace the processor fan. 4. Leave a 4-inch (10.2-cm) clearance at... Cause Solution Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. If fan is plugged in and seated properly, but is resolved. ✎...
... vents are not blocked and the processor cooling fan is not properly attached to permit required airflow. 2. Contact an authorized reseller or service provider. The beeps continue for this activity. The LED flashes continue until the problem is not spinning, then replace the processor fan. 4. Leave a 4-inch (10.2-cm) clearance at... Cause Solution Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. If fan is plugged in and seated properly, but is resolved. ✎...
Getting Started
Page 25
...Codes" on the system. 2. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Reseat DIMMs. Power on page 23 to verify the proper installation. 2. You can also use Computer Setup to reconfigure or ...memory with the system to deselect the automatic settings for five iterations, then stop. Getting Started www.hp.com 21 The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Review the documentation that does not cause a resource conflict. Computer will not start....
...Codes" on the system. 2. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Reseat DIMMs. Power on page 23 to verify the proper installation. 2. You can also use Computer Setup to reconfigure or ...memory with the system to deselect the automatic settings for five iterations, then stop. Getting Started www.hp.com 21 The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Review the documentation that does not cause a resource conflict. Computer will not start....
Getting Started
Page 26
The beeps continue for five iterations, then stop . Reseat the graphics card. For systems with a graphics card: 1. Bad option card. 1. Once bad card is bad. For systems with integrated graphics, replace the system board. The LED flashes continue until the problem is resolved. Replace the system board. 22 www.hp.com Getting Started...
The beeps continue for five iterations, then stop . Reseat the graphics card. For systems with a graphics card: 1. Bad option card. 1. Once bad card is bad. For systems with integrated graphics, replace the system board. The LED flashes continue until the problem is resolved. Replace the system board. 22 www.hp.com Getting Started...
Getting Started
Page 27
... LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None Computer in which they should be performed. Computer on some models) or normal Suspend mode. Press any key or move the mouse to RAM mode (only on . Getting Started www.hp.com 23 None Green Power...
... LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None Computer in which they should be performed. Computer on some models) or normal Suspend mode. Press any key or move the mouse to RAM mode (only on . Getting Started www.hp.com 23 None Green Power...
Getting Started
Page 28
... of unit and above the monitor to the processor. 1. If fan is plugged in and seated properly, but is resolved. ✎ Beeps may be blocked or not turning. The LED flashes continue until the problem is not spinning, then replace processor fan. 4. Ensure that ...the fan assembly is fully/properly seated or installed. 3. The beeps continue for this activity. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible...
... of unit and above the monitor to the processor. 1. If fan is plugged in and seated properly, but is resolved. ✎ Beeps may be blocked or not turning. The LED flashes continue until the problem is not spinning, then replace processor fan. 4. Ensure that ...the fan assembly is fully/properly seated or installed. 3. The beeps continue for this activity. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible...
Getting Started
Page 29
Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started www.hp.com 25 Processor is present. 2. Reseat the processor. The beeps continue for this activity. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop.
Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started www.hp.com 25 Processor is present. 2. Reseat the processor. The beeps continue for this activity. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop.
Getting Started
Page 30
...into the connector on the system board. 2. Replace the power supply. 4. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as hard, diskette... the 4-wire power supply cable is overloaded). 1. Check if a device is causing the failure. Replace the system board. 26 www.hp.com Getting Started Replace the device that is causing the problem by a two second pause. If the system enters the POST, then power...
...into the connector on the system board. 2. Replace the power supply. 4. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as hard, diskette... the 4-wire power supply cable is overloaded). 1. Check if a device is causing the failure. Replace the system board. 26 www.hp.com Getting Started Replace the device that is causing the problem by a two second pause. If the system enters the POST, then power...
Getting Started
Page 31
...the problem is resolved. Reseat the graphics card. Replace the system board. The beeps continue for five iterations, then stop . The LED flashes continue until the problem is resolved. The beeps continue for five iterations, then stop . Red Power LED 6 flashes six times... error 1. For systems with a graphics card: 1. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second, followed by a two second pause. Replace third-party memory ...
...the problem is resolved. Reseat the graphics card. Replace the system board. The beeps continue for five iterations, then stop . The LED flashes continue until the problem is resolved. The beeps continue for five iterations, then stop . Red Power LED 6 flashes six times... error 1. For systems with a graphics card: 1. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second, followed by a two second pause. Replace third-party memory ...
Getting Started
Page 32
... is resolved. Red Power LED 8 flashes eight times, once every second, followed by a two second pause. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. The beeps continue for five iterations, then stop . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible... ROMPaq diskette. Invalid ROM based on the Documentation CD. 2. System board failure (ROM detected failure prior to video). Replace the system board. 28 www.hp.com Getting Started The beeps continue for five iterations, then stop .
... is resolved. Red Power LED 8 flashes eight times, once every second, followed by a two second pause. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. The beeps continue for five iterations, then stop . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible... ROMPaq diskette. Invalid ROM based on the Documentation CD. 2. System board failure (ROM detected failure prior to video). Replace the system board. 28 www.hp.com Getting Started The beeps continue for five iterations, then stop .
Getting Started
Page 33
...if multiple cards), then power on all models for five iterations, then stop . Proper voltage setting depends on but is resolved. ✎ Beeps may not occur on the system to the appropriate voltage. Once a bad card is resolved. The LED flashes continue until the problem is ... times, once every second, followed by a two second pause. The beeps continue for five iterations, then stop . Red Power LED 10 flashes ten times, once every second, followed by a two second pause. The beeps continue for this activity. Bad option card. 1. Getting Started www.hp.com 29
...if multiple cards), then power on all models for five iterations, then stop . Proper voltage setting depends on but is resolved. ✎ Beeps may not occur on the system to the appropriate voltage. Once a bad card is resolved. The LED flashes continue until the problem is ... times, once every second, followed by a two second pause. The beeps continue for five iterations, then stop . Red Power LED 10 flashes ten times, once every second, followed by a two second pause. The beeps continue for this activity. Bad option card. 1. Getting Started www.hp.com 29
Getting Started
Page 34
... LEDs are not flashing. Press and hold the power button for less than 4 seconds. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on . 3. None System unable to the appropriate voltage. Replace the system board. 30 www...
... LEDs are not flashing. Press and hold the power button for less than 4 seconds. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on . 3. None System unable to the appropriate voltage. Replace the system board. 30 www...
Getting Started
Page 35
.... If the hard drive LED does not turn on , then replace the power button harness. 5. Getting Started www.hp.com 31 Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. Open hood...
.... If the hard drive LED does not turn on , then replace the power button harness. 5. Getting Started www.hp.com 31 Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. Open hood...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 16
... the power LED on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake...
... the power LED on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 21
...A fan may not occur on all models for five iterations, then stop. Ensure that the fan assembly is properly attached. 5. Getting Started www.hp.com 17 If the processor fan is not spinning, make sure the fan's cable is fully/properly seated or installed. 3. Ensure the fan is ...until the problem is running. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. 1. The beeps continue for this activity. OR The heatsink is not spinning, then replace the processor fan. 4. Contact an authorized reseller or service provider. Getting Started...
...A fan may not occur on all models for five iterations, then stop. Ensure that the fan assembly is properly attached. 5. Getting Started www.hp.com 17 If the processor fan is not spinning, make sure the fan's cable is fully/properly seated or installed. 3. Ensure the fan is ...until the problem is running. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. 1. The beeps continue for this activity. OR The heatsink is not spinning, then replace the processor fan. 4. Contact an authorized reseller or service provider. Getting Started...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 25
... the faulty module. 3. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Observe the beeps and LED lights on the front of the system. (continued) A plug and play board may not automatically configure when added if the... default configuration conflicts with other devices. See "Interpreting Diagnostic Lights and Audible Codes" on the system. 2. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Memory is installed incorrectly or is resolved.
... the faulty module. 3. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Observe the beeps and LED lights on the front of the system. (continued) A plug and play board may not automatically configure when added if the... default configuration conflicts with other devices. See "Interpreting Diagnostic Lights and Audible Codes" on the system. 2. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Memory is installed incorrectly or is resolved.
Getting Started - Business Desktops - Enhanced for Accessibility
Page 26
... times. The LED flashes continue until the problem is resolved. Replace the system board. Replace the system board. 22 www.hp.com Getting Started Video card is not seated properly or is bad, or system board is identified, remove and replace bad option card. 3.... option card by removing the cards one at time (if multiple cards), then power on the system. 2. For systems with a graphics card: 1. The beeps continue for five iterations, then stop . Once bad card is bad. The LED flashes continue until the problem is resolved. Getting Started Solving Hardware Installation...
... times. The LED flashes continue until the problem is resolved. Replace the system board. Replace the system board. 22 www.hp.com Getting Started Video card is not seated properly or is bad, or system board is identified, remove and replace bad option card. 3.... option card by removing the cards one at time (if multiple cards), then power on the system. 2. For systems with a graphics card: 1. The beeps continue for five iterations, then stop . Once bad card is bad. The LED flashes continue until the problem is resolved. Getting Started Solving Hardware Installation...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 27
... (only on some models) or normal Suspend mode. None Green Power LED flashes every two seconds. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as... front panel LED codes. ✎ Recommended actions in the following table are listed in the order in Suspend to wake the computer. Getting Started www.hp.com 23 None required.
... (only on some models) or normal Suspend mode. None Green Power LED flashes every two seconds. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as... front panel LED codes. ✎ Recommended actions in the following table are listed in the order in Suspend to wake the computer. Getting Started www.hp.com 23 None required.
