Hardware Reference Guide - dc5850 Microtower Models
Page 10
...boot VGA controller, refer to use both connectors. Some settings may be enabled if a graphics card based on the system board are inactive when a PCI Express x16 graphics card is plugged into the PCI Express x16 slot. Rear Panel Components Table 1-3 Rear Panel Components...PS/2 Keyboard Connector (purple) 9 PS/2 Mouse Connector (green) 4 Serial Connector 5 VGA Monitor Connector (blue) 6 RJ-45 Network Connector 10 Digital Video Interface (DVI-D) Monitor connector (white) 11 Universal Serial Bus (USB) NOTE: Arrangement and number of connectors may vary by model. The Line-in ...
...boot VGA controller, refer to use both connectors. Some settings may be enabled if a graphics card based on the system board are inactive when a PCI Express x16 graphics card is plugged into the PCI Express x16 slot. Rear Panel Components Table 1-3 Rear Panel Components...PS/2 Keyboard Connector (purple) 9 PS/2 Mouse Connector (green) 4 Serial Connector 5 VGA Monitor Connector (blue) 6 RJ-45 Network Connector 10 Digital Video Interface (DVI-D) Monitor connector (white) 11 Universal Serial Bus (USB) NOTE: Arrangement and number of connectors may vary by model. The Line-in ...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
Page 2
..., Agere 2006 PCI Hi-Speed, FH * nVidia GeForce 8400 GS 256-MB video card with DMS-59 and TV (S-Video) outputs, FH * nVidia GeForce 8400 GS 256-MB video card with DMS-59 and TV (S-Video) outputs, LP * HP FireWire IEEE 1394 PCI card, 2 external, 1 internal port, FH System boards with thermal grease, alcohol ... 392414-001 460884-001 463721-001 460882-001 460897-001 460881-001 465339-001 417966-001 390938-001 459821-001 153099-001 392413-001 dc5850 Illustrated Parts & Service Map, MT System Board Connectors and Jumpers (position of some untitled components may vary in location) E49 Password P23...
..., Agere 2006 PCI Hi-Speed, FH * nVidia GeForce 8400 GS 256-MB video card with DMS-59 and TV (S-Video) outputs, FH * nVidia GeForce 8400 GS 256-MB video card with DMS-59 and TV (S-Video) outputs, LP * HP FireWire IEEE 1394 PCI card, 2 external, 1 internal port, FH System boards with thermal grease, alcohol ... 392414-001 460884-001 463721-001 460882-001 460897-001 460881-001 465339-001 417966-001 390938-001 459821-001 153099-001 392413-001 dc5850 Illustrated Parts & Service Map, MT System Board Connectors and Jumpers (position of some untitled components may vary in location) E49 Password P23...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
Page 3
...enable setup (Administrator) password. Bus Options (some models) - enable/disable • Integrated video - enable/disable • NIC PXE Option ROM Download - enable/disable Boot Block Emergency... 2. Saves changes to restart the computer. Enables/disables all installed BIOS-controlled storage devices. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 channels • Integrated MAC Address... of Embedded Security Device through OS • Virtual Appliance options • Smart Card BIOS Password Support Setup Security Level - Allows you to turn on at power-on...
...enable setup (Administrator) password. Bus Options (some models) - enable/disable • Integrated video - enable/disable • NIC PXE Option ROM Download - enable/disable Boot Block Emergency... 2. Saves changes to restart the computer. Enables/disables all installed BIOS-controlled storage devices. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 channels • Integrated MAC Address... of Embedded Security Device through OS • Virtual Appliance options • Smart Card BIOS Password Support Setup Security Level - Allows you to turn on at power-on...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 9
...based PC architecture ATA AT attachment (IDE protocol) ATAPI ATA w/packet interface extensions AVI audio-video interleaved AVGA Advanced VGA AWG American Wire Gauge (specification) BAT Basic assurance test BCD binary-...or b/s bits per second BSP Bootstrap processor BTO Built to -digital converter ADD or ADD2 Advanced digital display (card) AGP Accelerated graphics port AHCI Advanced Host Controller Interface (SATA) AMT Active Management Technology API application programming interface...-ROM compact disk read-only memory Technical Reference Guide www.hp.com 1-3
...based PC architecture ATA AT attachment (IDE protocol) ATAPI ATA w/packet interface extensions AVI audio-video interleaved AVGA Advanced VGA AWG American Wire Gauge (specification) BAT Basic assurance test BCD binary-...or b/s bits per second BSP Bootstrap processor BTO Built to -digital converter ADD or ADD2 Advanced digital display (card) AGP Accelerated graphics port AHCI Advanced Host Controller Interface (SATA) AMT Active Management Technology API application programming interface...-ROM compact disk read-only memory Technical Reference Guide www.hp.com 1-3
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 12
... unit (SCSI) Meter Memory controller hub multimedia extensions Motion Picture Experts Group millisecond most significant bit/most significant byte multiplex motion video acceleration motion video window variable parameter/value network interface card/controller nickel-metal hydride non-maskable interrupt Non-return-to-zero inverted nanosecond nested task flag National Television Standards Committee non...
... unit (SCSI) Meter Memory controller hub multimedia extensions Motion Picture Experts Group millisecond most significant bit/most significant byte multiplex motion video acceleration motion video window variable parameter/value network interface card/controller nickel-metal hydride non-maskable interrupt Non-return-to-zero inverted nanosecond nested task flag National Television Standards Committee non...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 46
... times @ 1 Hz [1] 4 Check system board problem [3], Memory error (pre-video) Blinks red 5 times @ 1 Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ 1 Hz [1] 6 Check graphics card or system board PCA failure detected by BIOS Blinks red 7 times @ 1 Hz [1] 7 (pre-video) Replace system board Invalid ROM checksum error Blinks red 8 times @ 1 Hz... functionally is plugged in. 4.5.4 Thermal Sensing and Cooling All systems feature a variable-speed fan mounted as described in starting fan(s). 4-12 www.hp.com Technical Reference Guide Normal-Low fan speed. 2.
... times @ 1 Hz [1] 4 Check system board problem [3], Memory error (pre-video) Blinks red 5 times @ 1 Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ 1 Hz [1] 6 Check graphics card or system board PCA failure detected by BIOS Blinks red 7 times @ 1 Hz [1] 7 (pre-video) Replace system board Invalid ROM checksum error Blinks red 8 times @ 1 Hz... functionally is plugged in. 4.5.4 Thermal Sensing and Cooling All systems feature a variable-speed fan mounted as described in starting fan(s). 4-12 www.hp.com Technical Reference Guide Normal-Low fan speed. 2.
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 71
...the chassis cover. 6. Remove the chassis cover. 4. Power up the system unit: ✎ If an ATI graphics card with SurroundView enabled is as follows: 1. Technical Reference Guide www.hp.com 6-3 Reconnect the power cord to allow an alternate method of selecting which graphics controller is the prime (boot)... the RBSU to the system unit. 7. Press the F10 key during the boot process to drive multiple video monitors or disable the IGP and using only the discrete graphics card. The normal upgrade procedure for multi-monitor operation. a VGA montor and a DVI monitor can be re...
...the chassis cover. 6. Remove the chassis cover. 4. Power up the system unit: ✎ If an ATI graphics card with SurroundView enabled is as follows: 1. Technical Reference Guide www.hp.com 6-3 Reconnect the power cord to allow an alternate method of selecting which graphics controller is the prime (boot)... the RBSU to the system unit. 7. Press the F10 key during the boot process to drive multiple video monitors or disable the IGP and using only the discrete graphics card. The normal upgrade procedure for multi-monitor operation. a VGA montor and a DVI monitor can be re...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 79
...times @ 1 Hz [1] Processor not installed. Blinks red 5 times @ 1 Hz [1] Pre-video memory error. Reflash ROM using CD or replace system board. Blinks red 10 times @ 1 Hz [1] Bad option card. No light System dead. If no LED light then check power button/power supply cables to ...4 seconds. Technical Reference Guide www.hp.com 7-5 Blinks red 8 times @ 1 Hz [1] Invalid ROM (checksum error). Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. On system with integrated graphics, ...
...times @ 1 Hz [1] Processor not installed. Blinks red 5 times @ 1 Hz [1] Pre-video memory error. Reflash ROM using CD or replace system board. Blinks red 10 times @ 1 Hz [1] Bad option card. No light System dead. If no LED light then check power button/power supply cables to ...4 seconds. Technical Reference Guide www.hp.com 7-5 Blinks red 8 times @ 1 Hz [1] Invalid ROM (checksum error). Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. On system with integrated graphics, ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 88
...system with integrated graphics, check/replace system board. Blinks red 10 times @ 1 Hz 10 beeps Bad option card. Table 8-1 Boot Error Codes Visual (power LED) Audible (speaker) Meaning Blinks red 2 times @ 1 Hz...system board. Install or reseat CPU. Blinks red 6 times @ 1 Hz 6 beeps Pre-video graphics error. Check power supply, CPU, system board. NOTE: Audible indications occur only for...4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Incompatible or incorrectly seated DIMM. Visual indications occur indefinitely until...
...system with integrated graphics, check/replace system board. Blinks red 10 times @ 1 Hz 10 beeps Bad option card. Table 8-1 Boot Error Codes Visual (power LED) Audible (speaker) Meaning Blinks red 2 times @ 1 Hz...system board. Install or reseat CPU. Blinks red 6 times @ 1 Hz 6 beeps Pre-video graphics error. Check power supply, CPU, system board. NOTE: Audible indications occur only for...4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Incompatible or incorrectly seated DIMM. Visual indications occur indefinitely until...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 93
...indications occur only for systems running HP/Compaq BIOS. Check air flow, fan operation, and CPU heatsink 3 beeps Blinks red 3 times @ 1 Hz Processor not installed. Incompatible or incorrectly seated DIMM. 6 beeps Blinks red 6 times @ 1 Hz Pre-video graphics error. Reflash ROM using... is corrected. Technical Reference Guide www.hp.com A-1 Table A-1. Check storage devices, expansion cards and/or system board (CPU power connector P3). 5 beeps Blinks red 5 times @ 1 Hz Pre-video memory error. On system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times...
...indications occur only for systems running HP/Compaq BIOS. Check air flow, fan operation, and CPU heatsink 3 beeps Blinks red 3 times @ 1 Hz Processor not installed. Incompatible or incorrectly seated DIMM. 6 beeps Blinks red 6 times @ 1 Hz Pre-video graphics error. Reflash ROM using... is corrected. Technical Reference Guide www.hp.com A-1 Table A-1. Check storage devices, expansion cards and/or system board (CPU power connector P3). 5 beeps Blinks red 5 times @ 1 Hz Pre-video memory error. On system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 192
...system board, you must unplug the computer power cord before attempting to video). Replace the system board. For systems with HP memory. 4. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Beeps stop after fifth iteration but...times, once every second, followed by a two second pause. Replace the device that is solved. Reseat DIMMs. 2. Pre-video graphics error. Reseat the graphics card. 2. Beeps stop after fifth iteration but LEDs continue until failure occurs. Red Power LED flashes eight 8 times, once every...
...system board, you must unplug the computer power cord before attempting to video). Replace the system board. For systems with HP memory. 4. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Beeps stop after fifth iteration but...times, once every second, followed by a two second pause. Replace the device that is solved. Reseat DIMMs. 2. Pre-video graphics error. Reseat the graphics card. 2. Beeps stop after fifth iteration but LEDs continue until failure occurs. Red Power LED flashes eight 8 times, once every...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 210
... data. System ROM is plugged into an active connector on the rear of the Desktop Management Guide for more information You are not compatible with Nvidia integrated graphics, install ... that the monitor light is not on . Table D-6 Solving Display Problems Blank screen (no video). Solving Display Problems If you will lose any key or click the mouse button and, if... set, type your password. Cannot enable integrated graphics after installing a PCI Express x16 graphics card. Try a different monitor. The cable connections are enabled. Turn on the monitor and check...
... data. System ROM is plugged into an active connector on the rear of the Desktop Management Guide for more information You are not compatible with Nvidia integrated graphics, install ... that the monitor light is not on . Table D-6 Solving Display Problems Blank screen (no video). Solving Display Problems If you will lose any key or click the mouse button and, if... set, type your password. Cannot enable integrated graphics after installing a PCI Express x16 graphics card. Try a different monitor. The cable connections are enabled. Turn on the monitor and check...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 211
...Cause Solution System board failure (ROM detected failure prior to the graphics card and the monitor. Cause Solution Monitor without energy saver capabilities is securely connected to video). energy saver features enabled. Cause The brightness and contrast controls are not... flashing.) Cause Solution Pre-video memory error. 1. For systems with HP memory. 4. Replace the system board. For systems with Disable monitor energy saver feature. Replace the graphics card. 3. Monitor does not function properly when used with a graphics card: 1. Replace the system ...
...Cause Solution System board failure (ROM detected failure prior to the graphics card and the monitor. Cause Solution Monitor without energy saver capabilities is securely connected to video). energy saver features enabled. Cause The brightness and contrast controls are not... flashing.) Cause Solution Pre-video memory error. 1. For systems with HP memory. 4. Replace the system board. For systems with Disable monitor energy saver feature. Replace the graphics card. 3. Monitor does not function properly when used with a graphics card: 1. Replace the system ...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 212
... computer and enter Safe Mode. Refer to the computer. 2. "Out of the image. Table D-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be degaussed. Change requested resolution. Replace the graphics card. Solution 1. Degauss the monitor. Monitor is bad. Be sure the monitor cable is disconnected. Solution Press the monitor's Menu...
... computer and enter Safe Mode. Refer to the computer. 2. "Out of the image. Table D-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be degaussed. Change requested resolution. Replace the graphics card. Solution 1. Degauss the monitor. Monitor is bad. Be sure the monitor cable is disconnected. Solution Press the monitor's Menu...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 236
...J9034 JP49/E49 L1 L2 Secondary SCSI connector Stacked parallel/SCSI connector AGP slot x16 PCI Express slot for security card PCI slots on riser card PCI express slots on riser card Clear password header/jumper USB front port choke (1st) USB rear port choke (1st) 224 Appendix E ...Second parallel port Double-stacked parallel port, Top = Port B, Bottom = Port A Parallel port over single Serial Port Parallel port over Serial Port and Video Port Parallel port over dual VGA ports DVI connector Keyboard connector, PS/2 (Closest to power supply) Mouse connector, PS/2 Stacked mouse (Top)/keyboard (...
...J9034 JP49/E49 L1 L2 Secondary SCSI connector Stacked parallel/SCSI connector AGP slot x16 PCI Express slot for security card PCI slots on riser card PCI express slots on riser card Clear password header/jumper USB front port choke (1st) USB rear port choke (1st) 224 Appendix E ...Second parallel port Double-stacked parallel port, Top = Port B, Bottom = Port A Parallel port over single Serial Port Parallel port over Serial Port and Video Port Parallel port over dual VGA ports DVI connector Keyboard connector, PS/2 (Closest to power supply) Mouse connector, PS/2 Stacked mouse (Top)/keyboard (...
Troubleshooting Guide
Page 29
... are not correct. Computer is corrupted; Monitor cable is on the rear of the Desktop Management Guide for more information You are not compatible with the 1. Ensure that the monitor.... 2. On systems with AMD integrated graphics, install an AMD PCI Express x16 graphics card and enable the integrated graphics in the following table. Reflash the system ROM with AMD...sure that connector and reboot the system. Table 2-6 Solving Display Problems Blank screen (no video). Cause Solution Monitor is not turned on . Bad monitor. Solving Display Problems If you...
... are not correct. Computer is corrupted; Monitor cable is on the rear of the Desktop Management Guide for more information You are not compatible with the 1. Ensure that the monitor.... 2. On systems with AMD integrated graphics, install an AMD PCI Express x16 graphics card and enable the integrated graphics in the following table. Reflash the system ROM with AMD...sure that connector and reboot the system. Table 2-6 Solving Display Problems Blank screen (no video). Cause Solution Monitor is not turned on . Bad monitor. Solving Display Problems If you...
Troubleshooting Guide
Page 30
... beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution System board failure (ROM detected failure prior to video). For systems with HP memory. 4. Reseat the graphics card. For systems with energy saver features. Blank screen and the power LED flashes Red seven times, once every second, followed by...
... beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution System board failure (ROM detected failure prior to video). For systems with HP memory. 4. Reseat the graphics card. For systems with energy saver features. Blank screen and the power LED flashes Red seven times, once every second, followed by...
Troubleshooting Guide
Page 31
...lights or fans may be degaussed. Image is disconnected. Cause Solution Monitor video cable is not centered. Refer to be incorrectly adjusted. "Out of the image. Replace the graphics card. CAUTION: Ensure that came with each other's electromagnetic field by moving them... refresh rate are not interfering with the monitor for instructions. Table 2-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be loaded. Graphics card is broken up, rolls, jitters, or flashes. The picture is bad. Change requested resolution. settings to...
...lights or fans may be degaussed. Image is disconnected. Cause Solution Monitor video cable is not centered. Refer to be incorrectly adjusted. "Out of the image. Replace the graphics card. CAUTION: Ensure that came with each other's electromagnetic field by moving them... refresh rate are not interfering with the monitor for instructions. Table 2-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be loaded. Graphics card is broken up, rolls, jitters, or flashes. The picture is bad. Change requested resolution. settings to...
Troubleshooting Guide
Page 61
... module. 1. checksum. Beeps stop after fifth System powers on the rear of the Desktop Management Guide for more information. 2. Replace the device that the voltage selector, located... and expansion cards). Power on bad 1. Replace the graphics card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Reflash the system ROM with HP memory. ...before attempting to video). See the "Boot Block Emergency Recovery Mode" section of the power supply (some models), is solved. Pre-video memory error. Reseat the graphics card. 2. Red Power...
... module. 1. checksum. Beeps stop after fifth System powers on the rear of the Desktop Management Guide for more information. 2. Replace the device that the voltage selector, located... and expansion cards). Power on bad 1. Replace the graphics card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Reflash the system ROM with HP memory. ...before attempting to video). See the "Boot Block Emergency Recovery Mode" section of the power supply (some models), is solved. Pre-video memory error. Reseat the graphics card. 2. Red Power...