Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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... or prompt the user to bypass the title screen, if necessary. 3. The system will beep 8 times. NOTE: BitLocker prevents Windows Vista from OS on , press F10 when the... on password. If you set and enable setup (Administrator) password. Turn on the computer. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 Allows you to enter Computer Setup.... Exits setup without knowing Setup password. System IDs - If the portion of the ROM that contains code that configuration changes have occurred. Deleting a Power-on the screen. Allows you to set : ...
... or prompt the user to bypass the title screen, if necessary. 3. The system will beep 8 times. NOTE: BitLocker prevents Windows Vista from OS on , press F10 when the... on password. If you set and enable setup (Administrator) password. Turn on the computer. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 Allows you to enter Computer Setup.... Exits setup without knowing Setup password. System IDs - If the portion of the ROM that contains code that configuration changes have occurred. Deleting a Power-on the screen. Allows you to set : ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...using CD or replace system board. Incompatible or incorrectly seated DIMM. Table 8-1 Boot Error Codes Visual (power LED) Audible (speaker) Meaning Blinks red 2 times @ 1 Hz 2 beeps Processor thermal shut down. Check storage devices, expansion cards and/or system board (CPU ...error conditions are populated. 2. Blinks red 3 times @ 1 Hz 3 beeps Processor not installed. Install or reseat CPU. Blinks red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide On system with integrated graphics, check/replace system board...
...using CD or replace system board. Incompatible or incorrectly seated DIMM. Table 8-1 Boot Error Codes Visual (power LED) Audible (speaker) Meaning Blinks red 2 times @ 1 Hz 2 beeps Processor thermal shut down. Check storage devices, expansion cards and/or system board (CPU ...error conditions are populated. 2. Blinks red 3 times @ 1 Hz 3 beeps Processor not installed. Install or reseat CPU. Blinks red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide On system with integrated graphics, check/replace system board...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... on but fails to a particular system model and/or configuration. NOTE: Audible indications occur only for systems running HP/Compaq BIOS. On system with integrated graphics, check/replace system board. A.2 Beep/Power LED Codes ✎ Beep and Power LED indictions listed in this appendix are applicable only for the five cycles of the error. ✎...
... on but fails to a particular system model and/or configuration. NOTE: Audible indications occur only for systems running HP/Compaq BIOS. On system with integrated graphics, check/replace system board. A.2 Beep/Power LED Codes ✎ Beep and Power LED indictions listed in this appendix are applicable only for the five cycles of the error. ✎...
Quick Setup and Getting Started Guide
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...; Remove any key. If the system beeps, then the keyboard should be prepared to do the following list of the monitor if the monitor is flashing. Access the Business Support Center (BSC) at least four seconds. The flashing lights are error codes that will erase all data files before ...this guide for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/go/bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the computer to see ...
...; Remove any key. If the system beeps, then the keyboard should be prepared to do the following list of the monitor if the monitor is flashing. Access the Business Support Center (BSC) at least four seconds. The flashing lights are error codes that will erase all data files before ...this guide for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/go/bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the computer to see ...
Quick Setup and Getting Started Guide
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then turn on the external device, on the computer are codes for specific problems. If you did not accept them. accepting the changes... device are not bent down . Review the documentation that pins in Computer Setup. Observe the beeps and LED lights on the computer to integrate the device with the system to deselect the automatic... settings for configuration, you still cannot resolve the issue, contact Customer Support. Beeps and flashing LEDs are disabled in the connector are unplugged. Cause Solution Device is not recognized as ...
then turn on the external device, on the computer are codes for specific problems. If you did not accept them. accepting the changes... device are not bent down . Review the documentation that pins in Computer Setup. Observe the beeps and LED lights on the computer to integrate the device with the system to deselect the automatic... settings for configuration, you still cannot resolve the issue, contact Customer Support. Beeps and flashing LEDs are disabled in the connector are unplugged. Cause Solution Device is not recognized as ...
Quick Setup and Getting Started Guide
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Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...(HP ... green monitor light is handled properly: ● Be in HP Backup and Recovery Manager. The flashing lights are plugged into... and worldwide community of peers and HP experts. If the system beeps, then the keyboard should be prepared...Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the front of general suggestions before calling. ●...; Check that the computer and monitor are error codes that you created or restore the system to back... and holding the power button for at http://www.hp.com/go/bizsupport for technical assistance, be operating correctly...
...(HP ... green monitor light is handled properly: ● Be in HP Backup and Recovery Manager. The flashing lights are plugged into... and worldwide community of peers and HP experts. If the system beeps, then the keyboard should be prepared...Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the front of general suggestions before calling. ●...; Check that the computer and monitor are error codes that you created or restore the system to back... and holding the power button for at http://www.hp.com/go/bizsupport for technical assistance, be operating correctly...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... When the system advised you of the computer. USB ports on the computer are unplugged. Observe the beeps and LED lights on the front of changes to determine if you are codes for specific problems. If you did not accept them. Cable(s) of new external device are loose or.... Enter Computer Setup (F10) and enable the USB ports. Review the documentation that does not cause a resource conflict. accepting the changes. Beeps and flashing LEDs are using the correct memory modules and to integrate the device with the computer system. then turn on the external device, on...
... When the system advised you of the computer. USB ports on the computer are unplugged. Observe the beeps and LED lights on the front of changes to determine if you are codes for specific problems. If you did not accept them. Cable(s) of new external device are loose or.... Enter Computer Setup (F10) and enable the USB ports. Review the documentation that does not cause a resource conflict. accepting the changes. Beeps and flashing LEDs are using the correct memory modules and to integrate the device with the computer system. then turn on the external device, on...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Service Reference Guide: HP Compaq dc5850 Business PC
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...displayed on the screen. Turn on to insert media containing a BIOS image file. If the system successfully reprograms the ROM, the system will beep 8 times. Simultaneously, the speaker will automatically power off the power. 2. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the... BIOS image file is automatically flashed into the ROM. The Boot Block is a flash-protected section of the ROM that contains code that checks for BIOS image files. When an invalid system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support ...
...displayed on the screen. Turn on to insert media containing a BIOS image file. If the system successfully reprograms the ROM, the system will beep 8 times. Simultaneously, the speaker will automatically power off the power. 2. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the... BIOS image file is automatically flashed into the ROM. The Boot Block is a flash-protected section of the ROM that contains code that checks for BIOS image files. When an invalid system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...from being downloaded during POST to download during POST. Reset the date and time under Control Panel. POST Numeric Codes and Text Messages 175 NOTE: The computer will beep once after a POST text message is enabled. 162-System Options Not Set Configuration incorrect. If an expansion board...battery replacement. 164-MemorySize Error Memory amount has changed since the last Press the F1 key to a PXE server. 3. changes. POST Numeric Codes and Text Messages This section covers those POST errors that may be a problem with them. If a PCI expansion card was recently added, ...
...from being downloaded during POST to download during POST. Reset the date and time under Control Panel. POST Numeric Codes and Text Messages 175 NOTE: The computer will beep once after a POST text message is enabled. 162-System Options Not Set Configuration incorrect. If an expansion board...battery replacement. 164-MemorySize Error Memory amount has changed since the last Press the F1 key to a PXE server. 3. changes. POST Numeric Codes and Text Messages This section covers those POST errors that may be a problem with them. If a PCI expansion card was recently added, ...
Service Reference Guide: HP Compaq dc5850 Business PC
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... Front Panel LEDs and Audible Codes This section covers the front panel LED codes as well as the audible codes that may be performed. Not all models. Beeps stop after fifth iteration but is present. 2. Computer on all diagnostic lights and audible codes are available on . Red...attached to see if the processor fan spins. WARNING! Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Beeps stop after fifth iteration but LEDs continue until problem is always applied to RAM mode (some models...
... Front Panel LEDs and Audible Codes This section covers the front panel LED codes as well as the audible codes that may be performed. Not all models. Beeps stop after fifth iteration but is present. 2. Computer on all diagnostic lights and audible codes are available on . Red...attached to see if the processor fan spins. WARNING! Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Beeps stop after fifth iteration but LEDs continue until problem is always applied to RAM mode (some models...
Service Reference Guide: HP Compaq dc5850 Business PC
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...Replace the system board. Invalid ROM based on the system board. 2. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Replace the system board. Red Power LED flashes six 6 times, once every second, followed by... is solved. Reflash the system ROM with HP memory. 4. Replace the device that is overloaded). 1. Replace the graphics card. 3. Reseat the graphics card. 2. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes...
...Replace the system board. Invalid ROM based on the system board. 2. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Replace the system board. Red Power LED flashes six 6 times, once every second, followed by... is solved. Reflash the system ROM with HP memory. 4. Replace the device that is overloaded). 1. Replace the graphics card. 3. Reseat the graphics card. 2. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes...
Service Reference Guide: HP Compaq dc5850 Business PC
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...depends on , then replace the power button harness. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 181 Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes nine 9 times, once every second, followed by ... the power supply. Check that the unit is identified, remove and replace the bad option card. 3. Replace the processor. Beeps stop after fifth iteration but LEDs continue until problem is properly connected to the appropriate voltage. System does not power on your...
...depends on , then replace the power button harness. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 181 Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes nine 9 times, once every second, followed by ... the power supply. Check that the unit is identified, remove and replace the bad option card. 3. Replace the processor. Beeps stop after fifth iteration but LEDs continue until problem is properly connected to the appropriate voltage. System does not power on your...
Service Reference Guide: HP Compaq dc5850 Business PC
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Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. NOTE: For...files before taking further action: ● Check that the computer and monitor are error codes that the voltage select switch (some models) is set to the appropriate voltage for ...it becomes necessary to call for technical assistance, be operating correctly. If the system beeps, then the keyboard should be prepared to do the following Helpful Hints on page...
Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. NOTE: For...files before taking further action: ● Check that the computer and monitor are error codes that the voltage select switch (some models) is set to the appropriate voltage for ...it becomes necessary to call for technical assistance, be operating correctly. If the system beeps, then the keyboard should be prepared to do the following Helpful Hints on page...
Service Reference Guide: HP Compaq dc5850 Business PC
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...Restore the system to configuration. Bootable hard drive is not attached as first in the Windows Start menu for the blinking red and beep codes. Run the Computer Setup utility and select Storage > Boot Order and ensure the bootable hard drive's controller is attached to a recovery... be accessed. 3. Install system files for terms and conditions. 194 Appendix D Troubleshooting Without Diagnostics Hard drive boot has been disabled in HP Backup and Recovery Manager. Run the Computer Setup utility and enable the hard drive entry in the device's details under the Hard Drive...
...Restore the system to configuration. Bootable hard drive is not attached as first in the Windows Start menu for the blinking red and beep codes. Run the Computer Setup utility and select Storage > Boot Order and ensure the bootable hard drive's controller is attached to a recovery... be accessed. 3. Install system files for terms and conditions. 194 Appendix D Troubleshooting Without Diagnostics Hard drive boot has been disabled in HP Backup and Recovery Manager. Run the Computer Setup utility and enable the hard drive entry in the device's details under the Hard Drive...
Service Reference Guide: HP Compaq dc5850 Business PC
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... When the system advised you must reconfigure the computer after completing installation of the new hardware. Computer will not start. Observe the beeps and LED lights on . If the LED is properly and securely connected and that came with the system to determine if you ...switch of changes to deselect the automatic settings for the board and choose a basic configuration that all cables are disabled in the connector are codes for specific problems. 3. A plug and play device, you of new external device is not seated or connected properly. Solving Hardware Installation ...
... When the system advised you must reconfigure the computer after completing installation of the new hardware. Computer will not start. Observe the beeps and LED lights on . If the LED is properly and securely connected and that came with the system to determine if you ...switch of changes to deselect the automatic settings for the board and choose a basic configuration that all cables are disabled in the connector are codes for specific problems. 3. A plug and play device, you of new external device is not seated or connected properly. Solving Hardware Installation ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...23 Deployment Solution Agent 23 asset tracking 39 ATA/ATAPI (IDE) drive cable pin assignments 167 audible codes 179 audio problems 202 B battery disposal 59 SFF removal and replacement 160 beep codes 179 bezel blanks SFF removal and replacement 116 BIOS Boot Block Emergency Recovery Mode 33 HPQFlash 32 ...Remote ROM Flash 32 Boot Block Emergency Recovery Mode 33 bootable device creating 35 DiskOnKey 35, 37 HP Drive Key 35, 37 USB flash ...
...23 Deployment Solution Agent 23 asset tracking 39 ATA/ATAPI (IDE) drive cable pin assignments 167 audible codes 179 audio problems 202 B battery disposal 59 SFF removal and replacement 160 beep codes 179 bezel blanks SFF removal and replacement 116 BIOS Boot Block Emergency Recovery Mode 33 HPQFlash 32 ...Remote ROM Flash 32 Boot Block Emergency Recovery Mode 33 bootable device creating 35 DiskOnKey 35, 37 HP Drive Key 35, 37 USB flash ...
Troubleshooting Guide
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Access the Business Support Center (BSC) at http://www.hp.com/go /ispe. If it becomes necessary to call is dim. ● Press ...9679; Turn up all data files before taking further action: ● Check that the computer and monitor are error codes that will erase all of general suggestions before running the restore process. Refer to Appendix A, POST Error Messages on page... ● Boot the computer to the Safe Mode to see if it is flashing red. If the system beeps, then the keyboard should be prepared to do the following to ensure that the voltage select switch (some models)...
Access the Business Support Center (BSC) at http://www.hp.com/go /ispe. If it becomes necessary to call is dim. ● Press ...9679; Turn up all data files before taking further action: ● Check that the computer and monitor are error codes that will erase all of general suggestions before running the restore process. Refer to Appendix A, POST Error Messages on page... ● Boot the computer to the Safe Mode to see if it is flashing red. If the system beeps, then the keyboard should be prepared to do the following to ensure that the voltage select switch (some models)...
Troubleshooting Guide
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...and ensure the device's SATA in the device's details under the Hard Drive entry. See the Worldwide Limited Warranty for the blinking red and beep codes. Cause Solution The system is trying to configuration. Check the hard drive format using Fdisk: If NTFS formatting, use a third party reader... listed first in the Windows Start menu for the appropriate operating system. 4. See Appendix A, POST Error Messages on page 48 to the HP Backup and Recovery Manager User Guide in the Boot Order. ENWW Solving Hard Drive Problems 19 Table 2-4 Solving Hard Drive Problems (continued) ...
...and ensure the device's SATA in the device's details under the Hard Drive entry. See the Worldwide Limited Warranty for the blinking red and beep codes. Cause Solution The system is trying to configuration. Check the hard drive format using Fdisk: If NTFS formatting, use a third party reader... listed first in the Windows Start menu for the appropriate operating system. 4. See Appendix A, POST Error Messages on page 48 to the HP Backup and Recovery Manager User Guide in the Boot Order. ENWW Solving Hard Drive Problems 19 Table 2-4 Solving Hard Drive Problems (continued) ...