Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...• Product name • SKU number (some models) - System IDs - Allows you to set : • POST mode - System Security (some models) - Allows you to control minimum permitted fan idle speed. Power OS Power Management -...Simultaneously, the speaker will automatically flash the ROM. If the portion of the ROM that contains code that configuration changes have occurred. Turn off the computer and any special system setups along with ... Computer Setup to bypass the title screen, if necessary. 3. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3
...• Product name • SKU number (some models) - System IDs - Allows you to set : • POST mode - System Security (some models) - Allows you to control minimum permitted fan idle speed. Power OS Power Management -...Simultaneously, the speaker will automatically flash the ROM. If the portion of the ROM that contains code that configuration changes have occurred. Turn off the computer and any special system setups along with ... Computer Setup to bypass the title screen, if necessary. 3. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...2. Acronym or Abbreviation PAL PATA PC PCA PCI PCI-E PCM PCMCIA PEG PFC PIN PIO PN POST PROM PTR PWM RAID RAM RAS RBSU rcvr RDRAM RGB RH RMS ROM RPM RTC R/W SATA SCSI... and Abbreviations Description 1. phase alternating line Parallel ATA Personal computer Printed circuit assembly peripheral component interconnect PCI Express pulse code modulation Personal Computer Memory Card International Association PCI express graphics Power factor correction personal identification number Programmed I/O Part number... computer system interface Singles data rate (memory) Synchronous Dynamic RAM www.hp.com 1-7
...2. Acronym or Abbreviation PAL PATA PC PCA PCI PCI-E PCM PCMCIA PEG PFC PIN PIO PN POST PROM PTR PWM RAID RAM RAS RBSU rcvr RDRAM RGB RH RMS ROM RPM RTC R/W SATA SCSI... and Abbreviations Description 1. phase alternating line Parallel ATA Personal computer Printed circuit assembly peripheral component interconnect PCI Express pulse code modulation Personal Computer Memory Card International Association PCI express graphics Power factor correction personal identification number Programmed I/O Part number... computer system interface Singles data rate (memory) Synchronous Dynamic RAM www.hp.com 1-7
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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Technical Reference Guide www.hp.com 4-9 Configuration Memory (CMOS) Map Function Location Function Real-time clock 24h System board ID Diagnostic status 25h System architecture data System reset code 26h Auxiliary peripheral configuration Diskette drive type 27h Speed control external drive ...secondary controller 34h International language Hard drive 2, secondary controller 35h APM status flags Enhanced hard drive support 36h ECC POST test single bit Reserved 37h-3Fh Power-on password Power management functions 40-FFh Feature Control/Status NOTES: Assume ...
Technical Reference Guide www.hp.com 4-9 Configuration Memory (CMOS) Map Function Location Function Real-time clock 24h System board ID Diagnostic status 25h System architecture data System reset code 26h Auxiliary peripheral configuration Diskette drive type 27h Speed control external drive ...secondary controller 34h International language Hard drive 2, secondary controller 35h APM status flags Enhanced hard drive support 36h ECC POST test single bit Reserved 37h-3Fh Power-on password Power management functions 40-FFh Feature Control/Status NOTES: Assume ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... device that the specified image meets the splash screen requirements listed above or it will not be loaded into the ROM. 8-2 www.hp.com Technical Reference Guide The Image Flash utility allows the user to insure that can be re-written with asistance from a failed flashing...necessary if changes are available directly from the selected image's palette. The splash screen (image displayed during POST) is not normally required but may also be available with new BIOS code using the Image Flash utility (Flashi.exe). SYSTEM BIOS 8.2 ROM Flashing The system BIOS firmware is ...
... device that the specified image meets the splash screen requirements listed above or it will not be loaded into the ROM. 8-2 www.hp.com Technical Reference Guide The Image Flash utility allows the user to insure that can be re-written with asistance from a failed flashing...necessary if changes are available directly from the selected image's palette. The splash screen (image displayed during POST) is not normally required but may also be available with new BIOS code using the Image Flash utility (Flashi.exe). SYSTEM BIOS 8.2 ROM Flashing The system BIOS firmware is ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... is not connected. kybd) 101-Option ROM Checksum Error A device's option ROM has failed/is corrupt. Power-On Self Test (POST) Messages Error Message Probable Cause Invalid Electronic Serial Number Chassis serial number is bad. 110-Out of Memory Space for Option ROMs Recently... too large to download during POST. 102-system Board Failure Failed ESCD write, A20, timer, or DMA controller. 150-Safe POST Active An option ROM failed to enter a valid number. Error Messages and Codes A.3 Power-On Self Test (POST) Messages Table A-2. A-2 www.hp.com Technical Reference Guide
... is not connected. kybd) 101-Option ROM Checksum Error A device's option ROM has failed/is corrupt. Power-On Self Test (POST) Messages Error Message Probable Cause Invalid Electronic Serial Number Chassis serial number is bad. 110-Out of Memory Space for Option ROMs Recently... too large to download during POST. 102-system Board Failure Failed ESCD write, A20, timer, or DMA controller. 150-Safe POST Active An option ROM failed to enter a valid number. Error Messages and Codes A.3 Power-On Self Test (POST) Messages Table A-2. A-2 www.hp.com Technical Reference Guide
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...Setup 1796-SATA Cabling Error 1801-Microcode Patch Error Invalid Electronic Serial Number One or more SATA devices are improperly attached. Technical Reference Guide www.hp.com A-3 A processor is attached to SATA 1. to SATA 1 and/or SATA 5 (for systems with 4 SATA ports) Devices attached ...attached A device is set to SATA 1 and/or SATA 5. Electronic serial number has become corrupted. Error Messages and Codes Table A-2. (Continued) Power-On Self Test (POST) Messages Error Message Probable Cause 514-CPU or Chassis Fan not detected. Check for which the BIOS ROM has no patch...
...Setup 1796-SATA Cabling Error 1801-Microcode Patch Error Invalid Electronic Serial Number One or more SATA devices are improperly attached. Technical Reference Guide www.hp.com A-3 A processor is attached to SATA 1. to SATA 1 and/or SATA 5 (for systems with 4 SATA ports) Devices attached ...attached A device is set to SATA 1 and/or SATA 5. Electronic serial number has become corrupted. Error Messages and Codes Table A-2. (Continued) Power-On Self Test (POST) Messages Error Message Probable Cause 514-CPU or Chassis Fan not detected. Check for which the BIOS ROM has no patch...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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Error Messages and Codes Table A-2. (Continued) Power-On Self Test (POST) Messages Error Message Probable Cause Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode enabled. Parity Check 2 Keyboard failure while Network Server Mode enabled. A-4 www.hp.com Technical Reference Guide
Error Messages and Codes Table A-2. (Continued) Power-On Self Test (POST) Messages Error Message Probable Cause Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode enabled. Parity Check 2 Keyboard failure while Network Server Mode enabled. A-4 www.hp.com Technical Reference Guide
Quick Setup and Getting Started Guide
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... Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Survey Tab 4 Test Tab 5 Status Tab 6 Log Tab 6 Help Tab 7 Saving and ...Printing Information in HP Insight Diagnostics .......... 7 Downloading the Latest Version of HP Insight Diagnostics ......... 8 Turning Off the Computer 8 Finding More Information 9 Accessing the User Guides 9 Before ...
... Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Survey Tab 4 Test Tab 5 Status Tab 6 Log Tab 6 Help Tab 7 Saving and ...Printing Information in HP Insight Diagnostics .......... 7 Downloading the Latest Version of HP Insight Diagnostics ......... 8 Turning Off the Computer 8 Finding More Information 9 Accessing the User Guides 9 Before ...
Quick Setup and Getting Started Guide
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...into the network connection. Or, change out the monitor with a monitor that you know is flashing red. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on a network, plug another computer with the network plug or cable. ● If you recently added new hardware, remove...sure to back up all data on the front of the drivers loaded. If you diagnose the problem. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. Refer to the Computer Setup (F10) Utility Guide for technical support. ● Run the ...
...into the network connection. Or, change out the monitor with a monitor that you know is flashing red. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on a network, plug another computer with the network plug or cable. ● If you recently added new hardware, remove...sure to back up all data on the front of the drivers loaded. If you diagnose the problem. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. Refer to the Computer Setup (F10) Utility Guide for technical support. ● Run the ...
Quick Setup and Getting Started Guide
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Access the Business Support Center (BSC) at least four seconds. Be sure to see that the monitor is turned on the hard drive. NOTE: For sales information and warranty upgrades (HP Care Pack), call your service call is handled properly: ● Be in this guide for your region (115V ... becomes necessary to call . ● Write down the computer by pressing any software that was recently added to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the keyboard or pressing the power button. CAUTION: Restoring the system will help you created or restore the system...
Access the Business Support Center (BSC) at least four seconds. Be sure to see that the monitor is turned on the hard drive. NOTE: For sales information and warranty upgrades (HP Care Pack), call your service call is handled properly: ● Be in this guide for your region (115V ... becomes necessary to call . ● Write down the computer by pressing any software that was recently added to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the keyboard or pressing the power button. CAUTION: Restoring the system will help you created or restore the system...
Quick Setup and Getting Started Guide
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Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Survey Tab 4 Test Tab 5 Status Tab 6 Log Tab 6 Help Tab 7 Saving ...and Printing Information in HP Insight Diagnostics .......... 7 Downloading the Latest Version of HP Insight Diagnostics ......... 8 Turning Off the Computer 8 Finding More Information 9 Accessing the User Guides 9 ...
...Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Survey Tab 4 Test Tab 5 Status Tab 6 Log Tab 6 Help Tab 7 Saving ...and Printing Information in HP Insight Diagnostics .......... 7 Downloading the Latest Version of HP Insight Diagnostics ......... 8 Turning Off the Computer 8 Finding More Information 9 Accessing the User Guides 9 ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...; Run the diagnostics utility. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the computer if one is functioning properly. ● If you in HP Backup and Recovery Manager. The flashing lights are error codes that you know is available. When booting the... operating system, use HP Instant Support Professional Edition's online chat feature. If you diagnose the problem...
...; Run the diagnostics utility. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the computer if one is functioning properly. ● If you in HP Backup and Recovery Manager. The flashing lights are error codes that you know is available. When booting the... operating system, use HP Instant Support Professional Edition's online chat feature. If you diagnose the problem...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...Power LED on the hard drive. If the system remains in HP Backup and Recovery Manager. Refer to your system. ● Remove any software that was recently added to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the keyboard or pressing the power button. The flashing lights ... key. Access the Business Support Center (BSC) at least four seconds. If the system beeps, then the keyboard should be prepared to do the following list of general suggestions before taking further action: ● Check that the computer and monitor are error codes that will erase all...
...Power LED on the hard drive. If the system remains in HP Backup and Recovery Manager. Refer to your system. ● Remove any software that was recently added to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the keyboard or pressing the power button. The flashing lights ... key. Access the Business Support Center (BSC) at least four seconds. If the system beeps, then the keyboard should be prepared to do the following list of general suggestions before taking further action: ● Check that the computer and monitor are error codes that will erase all...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Service Reference Guide: HP Compaq dc5850 Business PC
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... Appendix B Power Cord Set Requirements General Requirements ...172 Japanese Power Cord Requirements 172 Country-Specific Requirements ...173 Appendix C POST Error Messages POST Numeric Codes and Text Messages 175 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 179 Appendix D Troubleshooting Without Diagnostics Safety and Comfort ...182 Before You Call for Technical Support 182 Helpful Hints...
... Appendix B Power Cord Set Requirements General Requirements ...172 Japanese Power Cord Requirements 172 Country-Specific Requirements ...173 Appendix C POST Error Messages POST Numeric Codes and Text Messages 175 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 179 Appendix D Troubleshooting Without Diagnostics Safety and Comfort ...182 Before You Call for Technical Support 182 Helpful Hints...
Service Reference Guide: HP Compaq dc5850 Business PC
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5 Serial and Parallel ATA Drive Guidelines and Features NOTE: Serial ATA = SATA Parallel ATA = PATA HP only supports the use of SATA hard drives on these models of the attach rules, a POST error message may be displayed. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable Number... 2 SATA 1 SATA 3 Attachment Sequence 1 4 2 3 NOTE: If there is the only product that supports a PATA optical drive. SATA Hard Drives 49 No PATA drives are color coded to make identification easier. The USDT model is an error on any other model.
5 Serial and Parallel ATA Drive Guidelines and Features NOTE: Serial ATA = SATA Parallel ATA = PATA HP only supports the use of SATA hard drives on these models of the attach rules, a POST error message may be displayed. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable Number... 2 SATA 1 SATA 3 Attachment Sequence 1 4 2 3 NOTE: If there is the only product that supports a PATA optical drive. SATA Hard Drives 49 No PATA drives are color coded to make identification easier. The USDT model is an error on any other model.
Service Reference Guide: HP Compaq dc5850 Business PC
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... tests, such as memory count and non-error text messages. NOTE: For more information on a regularly scheduled basis. C POST Error Messages This appendix lists the error codes, error messages, and the various indicator light and audible sequences that does not run every 1 to 30 days on Computer ...Setup, see the Computer Setup (F10) Utility Guide. 174 Appendix C POST Error Messages The speed at which it is POST Message Disabled. Full ...
... tests, such as memory count and non-error text messages. NOTE: For more information on a regularly scheduled basis. C POST Error Messages This appendix lists the error codes, error messages, and the various indicator light and audible sequences that does not run every 1 to 30 days on Computer ...Setup, see the Computer Setup (F10) Utility Guide. 174 Appendix C POST Error Messages The speed at which it is POST Message Disabled. Full ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...Guide for instructions on the screen. NOTE: The computer will beep once after a POST text message is enabled. 162-System Options Not Set Configuration incorrect. Clear CMOS. 5. POST Numeric Codes and Text Messages 175 Replace the system board. 110-Out of Memory setting in ...the message disappears, there may be a problem with them. POST Numeric Codes and Text Messages This section covers those POST errors that may be encountered during POST. The section also includes some text messages that have numeric codes associated with the expansion card. 6. changes. If an expansion ...
...Guide for instructions on the screen. NOTE: The computer will beep once after a POST text message is enabled. 162-System Options Not Set Configuration incorrect. Clear CMOS. 5. POST Numeric Codes and Text Messages 175 Replace the system board. 110-Out of Memory setting in ...the message disappears, there may be a problem with them. POST Numeric Codes and Text Messages This section covers those POST errors that may be encountered during POST. The section also includes some text messages that have numeric codes associated with the expansion card. 6. changes. If an expansion ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...Keyboard Controller Error I/O board keyboard controller. 1. Replace the system board. 176 Appendix C POST Error Messages Run Computer Setup or Windows utilities. 2. Populate modules starting with computer turned... message is missing critical SPD information, or is not optimized. Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 164-MemorySize Error ... ECC memory error correction. If third-party memory has been added, test using HP-only memory. 4. Reconnect keyboard with slot XMM4, then XMM3, followed by slots...
...Keyboard Controller Error I/O board keyboard controller. 1. Replace the system board. 176 Appendix C POST Error Messages Run Computer Setup or Windows utilities. 2. Populate modules starting with computer turned... message is missing critical SPD information, or is not optimized. Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 164-MemorySize Error ... ECC memory error correction. If third-party memory has been added, test using HP-only memory. 4. Reconnect keyboard with slot XMM4, then XMM3, followed by slots...