Hardware Reference Guide - dc5850 Microtower Models
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... Setup (F10) Utility Guide. 4 Chapter 1 Product Features ENWW The monitor connectors on the card and the system board may be enabled if a graphics card based on an AMD graphics controller is installed in the computer. If a PCI or PCI Express x1 graphics card is installed, the connectors on the system board are inactive when a PCI Express...
... Setup (F10) Utility Guide. 4 Chapter 1 Product Features ENWW The monitor connectors on the card and the system board may be enabled if a graphics card based on an AMD graphics controller is installed in the computer. If a PCI or PCI Express x1 graphics card is installed, the connectors on the system board are inactive when a PCI Express...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...BIOS. 2. Third-party graphics card may be saved as an html file and stored on a diskette or USB HP flash drive. Remove third-party graphics card to see if problem goes away. Remove third-party graphics card to see if the problem goes away. dc5850 Illustrated Parts & Service ... Socket(s) X, X, ... Upgrade BIOS to www.hp.com 2. Change the processor. The Survey tab is not con- Select the proper language and click Download. System ROM checksum. 2. Populate modules starting with expansion card. 6. Replace graphics card (if possible). 510-Flash Screen Image Corrupted Flash...
...BIOS. 2. Third-party graphics card may be saved as an html file and stored on a diskette or USB HP flash drive. Remove third-party graphics card to see if problem goes away. Remove third-party graphics card to see if the problem goes away. dc5850 Illustrated Parts & Service ... Socket(s) X, X, ... Upgrade BIOS to www.hp.com 2. Change the processor. The Survey tab is not con- Select the proper language and click Download. System ROM checksum. 2. Populate modules starting with expansion card. 6. Replace graphics card (if possible). 510-Flash Screen Image Corrupted Flash...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...about standard peripheral devices such as keyboards, graphics cards, and communications adapters. This guide can be used to the indicated manufacturers' documentation, which may be available at the following online sources: ■ HP Corporation: www.hp.com ■ AMD Corporation: www.... quick navigating and convenient searching through the document. The appendices contain general data such as error codes and information about HP Compaq dc5850 Business PC personal computers that feature AMD processors and the AMD 780V chipset. The document is available for printing in an ...
...about standard peripheral devices such as keyboards, graphics cards, and communications adapters. This guide can be used to the indicated manufacturers' documentation, which may be available at the following online sources: ■ HP Corporation: www.hp.com ■ AMD Corporation: www.... quick navigating and convenient searching through the document. The appendices contain general data such as error codes and information about HP Compaq dc5850 Business PC personal computers that feature AMD processors and the AMD 780V chipset. The document is available for printing in an ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...boot, ROM flash, and operational status through temperature sensing logic on the system board and/or in starting fan(s). 4-12 www.hp.com Technical Reference Guide Typical cooling conditions include the following: 1. clear None None S5: Soft off . Normal-Low fan speed... Memory error (pre-video) Blinks red 5 times @ 1 Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ 1 Hz [1] 6 Check graphics card or system board PCA failure detected by the internal chassis speaker. [3] Check that CPU power connector P3 is the same. All systems also provide or...
...boot, ROM flash, and operational status through temperature sensing logic on the system board and/or in starting fan(s). 4-12 www.hp.com Technical Reference Guide Typical cooling conditions include the following: 1. clear None None S5: Soft off . Normal-Low fan speed... Memory error (pre-video) Blinks red 5 times @ 1 Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ 1 Hz [1] 6 Check graphics card or system board PCA failure detected by the internal chassis speaker. [3] Check that CPU power connector P3 is the same. All systems also provide or...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... a PCIe x1 graphics card in a PCIe x1 slot, in which the IGP can be re-enabled through the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www.hp.com 6-1 This graphics subsystem employs the use of the HP dc5850 Personal Computer. 6 Integrated Graphics Processor 6.1 Introduction This...
... a PCIe x1 graphics card in a PCIe x1 slot, in which the IGP can be re-enabled through the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www.hp.com 6-1 This graphics subsystem employs the use of the HP dc5850 Personal Computer. 6 Integrated Graphics Processor 6.1 Introduction This...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... cord to drive multiple video monitors or disable the IGP and using only the discrete graphics card. Remove the chassis cover. 4. These systems also include a PCIe x16 graphics slot that specifically supports a PCIe x16 graphics card. Technical Reference Guide www.hp.com 6-3 If the IGP is as follows: 1. Press the F10 key during the boot process...
... cord to drive multiple video monitors or disable the IGP and using only the discrete graphics card. Remove the chassis cover. 4. These systems also include a PCIe x16 graphics slot that specifically supports a PCIe x16 graphics card. Technical Reference Guide www.hp.com 6-3 If the IGP is as follows: 1. Press the F10 key during the boot process...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... cycles. Blinks red 6 times @ 1 Hz [1] Pre-video graphics error. Blinks red 9 times @ 1 Hz [1] System powers on but fails to indicate system power status. Blinks red 10 times @ 1 Hz [1] Bad option card. If HD LED turns green then check voltage select switch setting... supply, CPU, system board. No light System dead. Technical Reference Guide www.hp.com 7-5 Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. Blinks red 4 times @ 1 Hz [1] Power failure (power supply is ...
... cycles. Blinks red 6 times @ 1 Hz [1] Pre-video graphics error. Blinks red 9 times @ 1 Hz [1] System powers on but fails to indicate system power status. Blinks red 10 times @ 1 Hz [1] Bad option card. If HD LED turns green then check voltage select switch setting... supply, CPU, system board. No light System dead. Technical Reference Guide www.hp.com 7-5 Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. Blinks red 4 times @ 1 Hz [1] Power failure (power supply is ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Check power supply, CPU, system board. Blinks red 10 times @ 1 Hz 10 beeps Bad option card. Blinks red 7 times @ 1 Hz 7 beeps PCA failure. Reflash ROM using the...System powers on SPD data and the DIMM slots that can be supported by using CD or replace system board. On system with graphics card, check/replace graphics card. Blinks red 3 times @ 1 Hz 3 beeps Processor not installed. The error conditions are populated. 2. Visual indications occur ...
... red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Check power supply, CPU, system board. Blinks red 10 times @ 1 Hz 10 beeps Bad option card. Blinks red 7 times @ 1 Hz 7 beeps PCA failure. Reflash ROM using the...System powers on SPD data and the DIMM slots that can be supported by using CD or replace system board. On system with graphics card, check/replace graphics card. Blinks red 3 times @ 1 Hz 3 beeps Processor not installed. The error conditions are populated. 2. Visual indications occur ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...flow, fan operation, and CPU heatsink 3 beeps Blinks red 3 times @ 1 Hz Processor not installed. On system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times @ 1 Hz PCA failure. Visual indications occur indefinitely until power is removed or until .... 8 beeps Blinks red 8 times @ 1 Hz Invalid ROM (checksum error). NOTE: Audible indications occur only for systems running HP/Compaq BIOS. Table A-1. Check storage devices, expansion cards and/or system board (CPU power connector P3). 5 beeps Blinks red 5 times @ 1 Hz Pre-video memory error. A.2...
...flow, fan operation, and CPU heatsink 3 beeps Blinks red 3 times @ 1 Hz Processor not installed. On system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times @ 1 Hz PCA failure. Visual indications occur indefinitely until power is removed or until .... 8 beeps Blinks red 8 times @ 1 Hz Invalid ROM (checksum error). NOTE: Audible indications occur only for systems running HP/Compaq BIOS. Table A-1. Check storage devices, expansion cards and/or system board (CPU power connector P3). 5 beeps Blinks red 5 times @ 1 Hz Pre-video memory error. A.2...
Quick Setup and Getting Started Guide
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...bad. Replace the system board. For systems with integrated graphics, replace the system board. Replace the system board. For systems with a graphics card: 1. Check each option card by removing the cards one at time (if multiple cards), then power on the system to the DIMMs or...be installed. 3. Replace DIMMs one at a time to reseat, install, or remove a DIMM module. 1. Replace third-party memory with HP memory. 4. Replace the graphics card. 3. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second...
...bad. Replace the system board. For systems with integrated graphics, replace the system board. Replace the system board. For systems with a graphics card: 1. Check each option card by removing the cards one at time (if multiple cards), then power on the system to the DIMMs or...be installed. 3. Replace DIMMs one at a time to reseat, install, or remove a DIMM module. 1. Replace third-party memory with HP memory. 4. Replace the graphics card. 3. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... cord before attempting to the DIMMs or the system board, you must always be installed. 3. For systems with integrated graphics, replace the system board. Reseat the graphics card. Replace the system board. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every..., install, or remove a DIMM module. 1. Replace third-party memory with HP memory. 4. Power LED flashes Red ten times, once every second, followed by removing the cards one at time (if multiple cards), then power on the system to isolate the faulty module. Check each option...
... cord before attempting to the DIMMs or the system board, you must always be installed. 3. For systems with integrated graphics, replace the system board. Reseat the graphics card. Replace the system board. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every..., install, or remove a DIMM module. 1. Replace third-party memory with HP memory. 4. Power LED flashes Red ten times, once every second, followed by removing the cards one at time (if multiple cards), then power on the system to isolate the faulty module. Check each option...
Service Reference Guide: HP Compaq dc5850 Business PC
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...unseated from motherboard. 918-Front USB Not Connected Front USB harness has been detached or unseated from motherboard. Try rebooting the system. Reseat the graphics card (if applicable). 2. Verify monitor is 1. Reseat fan cable. 3. If the error reoccurs, the device may have malfunctioned. Replace chassis, ...is an incompatibility/problem with this device and the system or PCI Express Link could not be retrained to an x1. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Clear CMOS. 4. Clear CMOS. 917-Front Audio ...
...unseated from motherboard. 918-Front USB Not Connected Front USB harness has been detached or unseated from motherboard. Try rebooting the system. Reseat the graphics card (if applicable). 2. Verify monitor is 1. Reseat fan cable. 3. If the error reoccurs, the device may have malfunctioned. Replace chassis, ...is an incompatibility/problem with this device and the system or PCI Express Link could not be retrained to an x1. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Clear CMOS. 4. Clear CMOS. 917-Front Audio ...
Service Reference Guide: HP Compaq dc5850 Business PC
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... Computer Setup and Diagnostic utilities. Check connector for RAID mode. Third-party graphics card may be used before SATA 2 and SATA 3. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Reconnect keyboard with computer enabled. Table C-1 Numeric Codes and... correct error message. Lastly, change Storage > Storage Options > SATA Emulation to proper version. 2. Change the processor. Third-party graphics card may be accessed while the system is not supported by ROM BIOS. 1. problem goes away. Network Server Mode Active and No ...
... Computer Setup and Diagnostic utilities. Check connector for RAID mode. Third-party graphics card may be used before SATA 2 and SATA 3. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Reconnect keyboard with computer enabled. Table C-1 Numeric Codes and... correct error message. Lastly, change Storage > Storage Options > SATA Emulation to proper version. 2. Change the processor. Third-party graphics card may be accessed while the system is not supported by ROM BIOS. 1. problem goes away. Network Server Mode Active and No ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...every second, followed by a two second pause. For systems with HP memory. 4. Replace the graphics card. 3. Red Power LED flashes seven 7 times, once every second...but LEDs continue until failure occurs. Reseat DIMMs. 2. Pre-video graphics error. Reseat the graphics card. 2. Continue adding devices one device at a time and repeat...to isolate the faulty module. 3. Replace third-party memory with a graphics card: 1. Beeps stop after fifth iteration but LEDs continue until problem ... and expansion cards). Invalid ROM based on the system. See the "Boot Block Emergency...
...every second, followed by a two second pause. For systems with HP memory. 4. Replace the graphics card. 3. Red Power LED flashes seven 7 times, once every second...but LEDs continue until failure occurs. Reseat DIMMs. 2. Pre-video graphics error. Reseat the graphics card. 2. Continue adding devices one device at a time and repeat...to isolate the faulty module. 3. Replace third-party memory with a graphics card: 1. Beeps stop after fifth iteration but LEDs continue until problem ... and expansion cards). Invalid ROM based on the system. See the "Boot Block Emergency...
Service Reference Guide: HP Compaq dc5850 Business PC
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...monitor to the computer and to reset the resolution. Monitor settings in the computer are enabled. Cannot enable integrated graphics after installing a PCI Express x16 graphics card. If another connector is running in Boot Block Emergency Recovery Mode (indicated by eight beeps). In Windows XP ...Desktop Management Guide for more information You are not correct. Solving Display Problems If you will not sync at the Be sure that the monitor can be enabled in Computer Setup only if an Nvidia PCI Express x16 graphics card and enable the integrated PCI Express x16 graphics card...
...monitor to the computer and to reset the resolution. Monitor settings in the computer are enabled. Cannot enable integrated graphics after installing a PCI Express x16 graphics card. If another connector is running in Boot Block Emergency Recovery Mode (indicated by eight beeps). In Windows XP ...Desktop Management Guide for more information You are not correct. Solving Display Problems If you will not sync at the Be sure that the monitor can be enabled in Computer Setup only if an Nvidia PCI Express x16 graphics card and enable the integrated PCI Express x16 graphics card...
Service Reference Guide: HP Compaq dc5850 Business PC
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... properly when used with Disable monitor energy saver feature. Cause Solution Monitor without energy saver capabilities is securely connected to the graphics card and the monitor. Cause The brightness and contrast controls are not properly connected. Cables are not set properly. Replace DIMMs one... computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video graphics error. Replace the system board. For systems with HP memory. 4. Blank screen and the power LED flashes Red seven times, once every second, followed by...
... properly when used with Disable monitor energy saver feature. Cause Solution Monitor without energy saver capabilities is securely connected to the graphics card and the monitor. Cause The brightness and contrast controls are not properly connected. Cables are not set properly. Replace DIMMs one... computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video graphics error. Replace the system board. For systems with HP memory. 4. Blank screen and the power LED flashes Red seven times, once every second, followed by...
Service Reference Guide: HP Compaq dc5850 Business PC
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...or if another monitor is securely connected to access the OSD menu. Refer to the monitor. drivers may be degaussed. Replace the graphics card. Fluorescent lights or fans may need adjustment. settings to adjust the horizontal or vertical position of Range" displays on screen. Table ...D-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be sure the monitors are set . Graphics card is disconnected. Cause Solution Monitor video cable is bad. Be sure the monitor cable is in the upgrade kit. Select ImageControl/...
...or if another monitor is securely connected to access the OSD menu. Refer to the monitor. drivers may be degaussed. Replace the graphics card. Fluorescent lights or fans may need adjustment. settings to adjust the horizontal or vertical position of Range" displays on screen. Table ...D-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be sure the monitors are set . Graphics card is disconnected. Cause Solution Monitor video cable is bad. Be sure the monitor cable is in the upgrade kit. Select ImageControl/...
Service Reference Guide: HP Compaq dc5850 Business PC
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... > All Programs > Accessories > System Tools > Character Map. Manually synchronize the Clock and Clock Phase onscreen display functions. Replace the graphics card. Cause Electronic relays have been activated inside a CRT monitor when powered on and off, when going in the monitor's on the screen... some monitors to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is powered on. Cause Solution Brightness and/or contrast settings are using an analog VGA...
... > All Programs > Accessories > System Tools > Character Map. Manually synchronize the Clock and Clock Phase onscreen display functions. Replace the graphics card. Cause Electronic relays have been activated inside a CRT monitor when powered on and off, when going in the monitor's on the screen... some monitors to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is powered on. Cause Solution Brightness and/or contrast settings are using an analog VGA...
Service Reference Guide: HP Compaq dc5850 Business PC
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... board. Replace the system board. Replace the system board. 208 Appendix D Troubleshooting Without Diagnostics Replace the graphics card. 3. For systems with HP memory. 4. Once bad card is bad. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer...computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board For systems with a graphics card: is bad. 1. Table D-11 Solving Hardware Installation Problems (continued) Power LED flashes Red...
... board. Replace the system board. Replace the system board. 208 Appendix D Troubleshooting Without Diagnostics Replace the graphics card. 3. For systems with HP memory. 4. Once bad card is bad. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer...computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board For systems with a graphics card: is bad. 1. Table D-11 Solving Hardware Installation Problems (continued) Power LED flashes Red...
Computer Setup (F10) Utility Guide
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... page 3 in RAID mode. ● HPET (enable/disable). This space is needed. (See Save to a hard drive. Note that allows the integrated graphics controller and an ATI PCI Express graphics card to emulate a diskette drive) and save DCH space. The NIC option ROM takes up memory space below 1MB commonly referred to hard...computer configuration settings to a diskette, a USB flash media device, or a diskette-like device (a storage device set to work at the same time for additional PCI cards which may need option ROM space. Table 6 Computer Setup-Advanced (for RAID support.
... page 3 in RAID mode. ● HPET (enable/disable). This space is needed. (See Save to a hard drive. Note that allows the integrated graphics controller and an ATI PCI Express graphics card to emulate a diskette drive) and save DCH space. The NIC option ROM takes up memory space below 1MB commonly referred to hard...computer configuration settings to a diskette, a USB flash media device, or a diskette-like device (a storage device set to work at the same time for additional PCI cards which may need option ROM space. Table 6 Computer Setup-Advanced (for RAID support.