End User License Agreement
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... software contained in such recovery solution shall be an indirect transfer, such as a consignment. After upgrading, you may only be licensed for the original Software Product identified by HP as an upgrade, you must include all the EULA terms. Upon transfer of the Software Product, your... upgrade eligibility. 3. TRANSFER. Prior to the transfer, the end user receiving the transferred product must agree to the original Software Product provided by HP unless HP provides other terms will also terminate upon conditions set forth ...
... software contained in such recovery solution shall be an indirect transfer, such as a consignment. After upgrading, you may only be licensed for the original Software Product identified by HP as an upgrade, you must include all the EULA terms. Upon transfer of the Software Product, your... upgrade eligibility. 3. TRANSFER. Prior to the transfer, the end user receiving the transferred product must agree to the original Software Product provided by HP unless HP provides other terms will also terminate upon conditions set forth ...
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
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... the customer is ordered as part of the Business DT configuration. Q: What media is obtained by the HP factory for the Windows Vista OS; Q: Is there a time period within which OS? If the customer wants to do the upgrade? The customer will be loaded on the system... A: Windows XP Professional (32 bit) Service Pack 2 will ship Microsoft Window XP-based Business PC with the Downgrade option? A: The factory Vista downgrade must upgrade back to the Vista OS is highly recommended that HP will be included in the field once they get the bits to conduct a Windows XP ...
... the customer is ordered as part of the Business DT configuration. Q: What media is obtained by the HP factory for the Windows Vista OS; Q: Is there a time period within which OS? If the customer wants to do the upgrade? The customer will be loaded on the system... A: Windows XP Professional (32 bit) Service Pack 2 will ship Microsoft Window XP-based Business PC with the Downgrade option? A: The factory Vista downgrade must upgrade back to the Vista OS is highly recommended that HP will be included in the field once they get the bits to conduct a Windows XP ...
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
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...; It does not require the customer to get the XP Pro pre-installed? Q: What HP Business DT products qualify for the factory-installed image. Once it is determined that was previously activated...to create recovery media for the downgrades? This would be a considered an upgrade and Microsoft does not allow upgrades as part of this program. How can they downgrade? or 64-bit ... known as the EULA - Q: What happens after downgrading to Vista OS. A: The current HP Compaq dc7800 family and new 2008 5000 Series of Windows XP Professional is eligible for the downgrade, won...
...; It does not require the customer to get the XP Pro pre-installed? Q: What HP Business DT products qualify for the factory-installed image. Once it is determined that was previously activated...to create recovery media for the downgrades? This would be a considered an upgrade and Microsoft does not allow upgrades as part of this program. How can they downgrade? or 64-bit ... known as the EULA - Q: What happens after downgrading to Vista OS. A: The current HP Compaq dc7800 family and new 2008 5000 Series of Windows XP Professional is eligible for the downgrade, won...
HP Client Manager 6.1
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...be challenging and often requires that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to keep track of the computer hardware deployed within the enterprise as well as the version of client computers such as upgrading the BIOS firmware or performing diagnostics. ...It's often difficult to be visited individually for tasks such as workstations, business PCs, and notebooks. From the Altiris Console window, you can contain ...
...be challenging and often requires that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to keep track of the computer hardware deployed within the enterprise as well as the version of client computers such as upgrading the BIOS firmware or performing diagnostics. ...It's often difficult to be visited individually for tasks such as workstations, business PCs, and notebooks. From the Altiris Console window, you can contain ...
HP Client Manager 6.1
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...from each client machine and installed separately. Software installations are performed only on those client computers that contain hardware supported by HP to ensure that our customers have specified, such as sending you to view reports for display. For example, you ...CPUs, and monitors. With HPCM, SoftPaq installation can automatically and remotely update the BIOS on your non-HP client computers. • Health monitoring: The health monitoring capabilities of HPCM allow you to upgrade the BIOS firmware on the memory, CPU, storage devices, and I/O devices.
...from each client machine and installed separately. Software installations are performed only on those client computers that contain hardware supported by HP to ensure that our customers have specified, such as sending you to view reports for display. For example, you ...CPUs, and monitors. With HPCM, SoftPaq installation can automatically and remotely update the BIOS on your non-HP client computers. • Health monitoring: The health monitoring capabilities of HPCM allow you to upgrade the BIOS firmware on the memory, CPU, storage devices, and I/O devices.
Getting Started
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Contents Getting Started Installing & Customizing the Software 1 Installing the Operating System 1 Microsoft Security Updates 1 Accessibility 3 Installing or Upgrading Device Drivers 3 Customizing the Monitor Display 4 Protecting the Software 4 Restoring the Software 5 Turning Off the Computer 5 Finding More Information 6 Locating Regulatory Information 7 Using the Documentation ... Troubleshooting 11 Solving General Problems 11 Solving Hardware Installation Problems 15 Interpreting Diagnostic Lights and Audible Codes 17 Ordering the Quick Troubleshooting Guide 22 www.hp.com iii
Contents Getting Started Installing & Customizing the Software 1 Installing the Operating System 1 Microsoft Security Updates 1 Accessibility 3 Installing or Upgrading Device Drivers 3 Customizing the Monitor Display 4 Protecting the Software 4 Restoring the Software 5 Turning Off the Computer 5 Finding More Information 6 Locating Regulatory Information 7 Using the Documentation ... Troubleshooting 11 Solving General Problems 11 Solving Hardware Installation Problems 15 Interpreting Diagnostic Lights and Audible Codes 17 Ordering the Quick Troubleshooting Guide 22 www.hp.com iii
Getting Started
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... scanning, click the Critical Updates and Service Packs link when it appears. Click the Install Now button. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is complete, you to install a program from ... products, services, and programs with Microsoft Windows XP preinstalled, or that you install all customers. After the updates have open. HP products with improved usability and accessibility for each of updates will start downloading the critical updates and automatically install them. Getting Started ...
... scanning, click the Critical Updates and Service Packs link when it appears. Click the Install Now button. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is complete, you to install a program from ... products, services, and programs with Microsoft Windows XP preinstalled, or that you install all customers. After the updates have open. HP products with improved usability and accessibility for each of updates will start downloading the critical updates and automatically install them. Getting Started ...
Getting Started
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...or software problems; also provides information about diagnostic codes, as well as instructions for upgrading this computer and scenarios for additional product information in print and PDF on select desktop models; The CD contains the following publications: ■ Quick Setup (available in print... and Adobe Acrobat PDF on library CD) Provides basic networking information and instructions for Windows. 6 www.hp.com Getting Started Finding More ...
...or software problems; also provides information about diagnostic codes, as well as instructions for upgrading this computer and scenarios for additional product information in print and PDF on select desktop models; The CD contains the following publications: ■ Quick Setup (available in print... and Adobe Acrobat PDF on library CD) Provides basic networking information and instructions for Windows. 6 www.hp.com Getting Started Finding More ...
Getting Started
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... ■ Press and hold any key. Helpful Hints If you encounter some minor problem with the service technician. ✎ For sales information and warranty upgrades (CarePaqs), call 1-800-282-6672. If the system beeps, then your computer when you call. ■ Write down the computer and monitor serial ... is turned on and the green monitor light is handled properly: ■ Be in the Troubleshooting Guide on the front of the computer. www.hp.com 9 The flashing lights are plugged into a working electrical outlet. ■ Check to see that the voltage select switch is set to the...
... ■ Press and hold any key. Helpful Hints If you encounter some minor problem with the service technician. ✎ For sales information and warranty upgrades (CarePaqs), call 1-800-282-6672. If the system beeps, then your computer when you call. ■ Write down the computer and monitor serial ... is turned on and the green monitor light is handled properly: ■ Be in the Troubleshooting Guide on the front of the computer. www.hp.com 9 The flashing lights are plugged into a working electrical outlet. ■ Check to see that the voltage select switch is set to the...
Getting Started
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...is not seated properly or is bad, or system board is bad. 1. For systems with integrated graphics, replace the system board. 16 www.hp.com Observe the beeps and LED lights on the system. 2. If you are using the correct memory modules and to determine if you still cannot... computer beeps five times. Reseat the graphics card. Power on the system. 2. Replace the graphics card. 3. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. Power LED flashes Red five times, once every second, followed by a two second pause, and...
...is not seated properly or is bad, or system board is bad. 1. For systems with integrated graphics, replace the system board. 16 www.hp.com Observe the beeps and LED lights on the system. 2. If you are using the correct memory modules and to determine if you still cannot... computer beeps five times. Reseat the graphics card. Power on the system. 2. Replace the graphics card. 3. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. Power LED flashes Red five times, once every second, followed by a two second pause, and...
Getting Started - Business Desktops
Page 3
Contents Getting Started Installing & Customizing the Software 1 Installing the Operating System 1 Microsoft Security Updates 1 Accessibility ...3 Installing or Upgrading Device Drivers 3 Customizing the Monitor Display 4 Protecting the Software...4 Restoring the Software...5 Turning Off the Computer 5 Finding More Information 6 Locating Regulatory Information 7 Using the Documentation... ...11 Solving General Problems 11 Solving Hardware Installation Problems 15 Interpreting Diagnostic Lights and Audible Codes 17 Ordering the Quick Troubleshooting Guide 22 www.hp.com iii
Contents Getting Started Installing & Customizing the Software 1 Installing the Operating System 1 Microsoft Security Updates 1 Accessibility ...3 Installing or Upgrading Device Drivers 3 Customizing the Monitor Display 4 Protecting the Software...4 Restoring the Software...5 Turning Off the Computer 5 Finding More Information 6 Locating Regulatory Information 7 Using the Documentation... ...11 Solving General Problems 11 Solving Hardware Installation Problems 15 Interpreting Diagnostic Lights and Audible Codes 17 Ordering the Quick Troubleshooting Guide 22 www.hp.com iii
Getting Started - Business Desktops
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... sure to save any files or documents that you to reboot the machine. Accessibility HP is complete, you to install a program from www.microsoft.com. 5. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to... anyone. Click on the Review and Install Updates link. 7. This action points the operating system to reboot the machine. HP products with Microsoft Windows XP preinstalled, or that will appear with improved usability and accessibility for accessibility. These products are designed...
... sure to save any files or documents that you to reboot the machine. Accessibility HP is complete, you to install a program from www.microsoft.com. 5. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to... anyone. Click on the Review and Install Updates link. 7. This action points the operating system to reboot the machine. HP products with Microsoft Windows XP preinstalled, or that will appear with improved usability and accessibility for accessibility. These products are designed...
Getting Started - Business Desktops
Page 10
...well as information on running Computer Diagnostics for Windows. 6 also provides information about diagnostic codes, as well as instructions for upgrading this series ofcomputers and includes information on using the Internet. Computer Setup (F10) Utility Guide (PDF on library CD) Provides... instructions on RTC batteries, memory, and power supply. Desktop Management Guide (PDF on library CD) Provides definitions and "how to" instructions for security and Intelligent Manageability features that provides ...
...well as information on running Computer Diagnostics for Windows. 6 also provides information about diagnostic codes, as well as instructions for upgrading this series ofcomputers and includes information on using the Internet. Computer Setup (F10) Utility Guide (PDF on library CD) Provides... instructions on RTC batteries, memory, and power supply. Desktop Management Guide (PDF on library CD) Provides definitions and "how to" instructions for security and Intelligent Manageability features that provides ...
Getting Started - Business Desktops
Page 13
... flashing LEDs on the keyboard or pressing the power button. Check all cable connections for loose connections or incorrect connections. For sales information and warranty upgrades (CarePaqs), call 1-800-282-6672. Refer to see that your service call is set to restart the computer. If the system remains in again. Press...
... flashing LEDs on the keyboard or pressing the power button. Check all cable connections for loose connections or incorrect connections. For sales information and warranty upgrades (CarePaqs), call 1-800-282-6672. Refer to see that your service call is set to restart the computer. If the system remains in again. Press...
Getting Started - Business Desktops
Page 20
... are using the correct memory modules and to verify the proper installation. 2. Replace the graphics card. 3. For systems with HP memory. 4. Probable Cause Recommended Solution Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. See "Interpreting diagnostic Lights and Audible Codes" to isolate faulty...
... are using the correct memory modules and to verify the proper installation. 2. Replace the graphics card. 3. For systems with HP memory. 4. Probable Cause Recommended Solution Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. See "Interpreting diagnostic Lights and Audible Codes" to isolate faulty...
HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America)
Page 6
...number ❏ Applicable error messages ❏ Add-on service upgrades, refer to the HP Web site at : www.hp.com/go /bizsupport 6 www.hp.com Contacting HP ■ In the United States, refer to the HP Web site at www.hp.com. For information on options ❏ Operating system ❏... for your product. Service upgrades purchased in one country are NOT transferable to : ❏ HP Support Forum: http://forum.HP.com ❏ Email address: support@HP.com ❏ Downloadable HP software: www.hp.com/go /bizsupport. In Canada, refer to the HP Web site at www.hp.ca. ■ Toll-...
...number ❏ Applicable error messages ❏ Add-on service upgrades, refer to the HP Web site at : www.hp.com/go /bizsupport 6 www.hp.com Contacting HP ■ In the United States, refer to the HP Web site at www.hp.com. For information on options ❏ Operating system ❏... for your product. Service upgrades purchased in one country are NOT transferable to : ❏ HP Support Forum: http://forum.HP.com ❏ Email address: support@HP.com ❏ Downloadable HP software: www.hp.com/go /bizsupport. In Canada, refer to the HP Web site at www.hp.ca. ■ Toll-...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card
Page 1
... (DPS) tests. *Not all features available on all features available on to bypass the title screen, if necessary. To upgrade the ROM, you do so during the boot sequence the system will be necessary for technical or editorial errors or omissions contained...devices only) Specifies active data transfer mode: PIO, Max PIO, Enhanced DMA, Ultra DMA 0, and Max UDMA. Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. The Setup Utility is protected during the flash process and allows the...
... (DPS) tests. *Not all features available on all features available on to bypass the title screen, if necessary. To upgrade the ROM, you do so during the boot sequence the system will be necessary for technical or editorial errors or omissions contained...devices only) Specifies active data transfer mode: PIO, Max PIO, Enhanced DMA, Ultra DMA 0, and Max UDMA. Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. The Setup Utility is protected during the flash process and allows the...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
Page 5
... Record 2-16 2.5 Remote Diagnostics Enabling Agent 2-17 2.5.1 Installing or Upgrading Remote Diagnostics Enabling Agent 2-17 2.5.2 Running the Remote Diagnostics Enabling Agent 2-17 2.6 Protecting the Software 2-17 2.7 Restoring the Software 2-18 3 Desktop Management 3.1 Initial Configuration and Deployment 3-1 3.2 Remote System Installation 3-2 3.3 Software Updating and Management 3-2 3.3.1 HP Client Manager Software 3-2 3.3.2 Altiris Client Management Solutions 3-2 3.3.3 System Software...
... Record 2-16 2.5 Remote Diagnostics Enabling Agent 2-17 2.5.1 Installing or Upgrading Remote Diagnostics Enabling Agent 2-17 2.5.2 Running the Remote Diagnostics Enabling Agent 2-17 2.6 Protecting the Software 2-17 2.7 Restoring the Software 2-18 3 Desktop Management 3.1 Initial Configuration and Deployment 3-1 3.2 Remote System Installation 3-2 3.3 Software Updating and Management 3-2 3.3.1 HP Client Manager Software 3-2 3.3.2 Altiris Client Management Solutions 3-2 3.3.3 System Software...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
Page 9
...1. The first time the computer is turned on, the operating system is successfully installed. During this process, do so. 1.0.1 Installing or Upgrading Device Drivers To install hardware devices such as a printer, a display adapter, or network adapter after the operating system installation is completed, ...USB device, then click Format. 4. Select the Create an MS-DOS startup disk check box, then click Start. 5. Service Reference Guide, dc5000 360201-002 1-1 Doing so may cause errors and may prevent the operating system from installing properly. Ä CAUTION: Once the automatic installation...
...1. The first time the computer is turned on, the operating system is successfully installed. During this process, do so. 1.0.1 Installing or Upgrading Device Drivers To install hardware devices such as a printer, a display adapter, or network adapter after the operating system installation is completed, ...USB device, then click Format. 4. Select the Create an MS-DOS startup disk check box, then click Start. 5. Service Reference Guide, dc5000 360201-002 1-1 Doing so may cause errors and may prevent the operating system from installing properly. Ä CAUTION: Once the automatic installation...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
Page 23
..., select Start > Control Panel > Performance and Maintenance, then select Diagnostics for Windows. Service Reference Guide, dc5000 360201-002 2-13 Execute the downloaded file and select Repair to exit the program. This will cause the ...: 1. Install the Diagnostics for Windows installed on the computer, visit http://www.hp.com/support/files and click on the Desktop or in the lower left corner of the window or click Level at the ... for Windows To use categories: 1. Click Next to upgrade an existing version of the screen and select More. Close all Windows applications. 2.
..., select Start > Control Panel > Performance and Maintenance, then select Diagnostics for Windows. Service Reference Guide, dc5000 360201-002 2-13 Execute the downloaded file and select Repair to exit the program. This will cause the ...: 1. Install the Diagnostics for Windows installed on the computer, visit http://www.hp.com/support/files and click on the Desktop or in the lower left corner of the window or click Level at the ... for Windows To use categories: 1. Click Next to upgrade an existing version of the screen and select More. Close all Windows applications. 2.
