Testing on HP Business Desktop PCs
Page 3
...Development is optimized for each test procedure criteria is executed only when certain conditions are used on business desktop products. This engineering organization, established in 1988, is shared by HP field engineers. Rigorous database rules help ensure that aid in a centralized, repeatable environment with assurances ...during product development. Two such areas of concentration are tracked at the hardware revision level of each device, including firmware (FW)/BIOS revisions, and at the software versions level for time-to-market delivery, quality, and release integrity.
...Development is optimized for each test procedure criteria is executed only when certain conditions are used on business desktop products. This engineering organization, established in 1988, is shared by HP field engineers. Rigorous database rules help ensure that aid in a centralized, repeatable environment with assurances ...during product development. Two such areas of concentration are tracked at the hardware revision level of each device, including firmware (FW)/BIOS revisions, and at the software versions level for time-to-market delivery, quality, and release integrity.
Testing on HP Business Desktop PCs
Page 4
... quality on all major interfaces on Business Desktop PCs to help ensure platform component stability prior to system components, and ACPI power management. Types of Testing HP executes a vast array of testing on the system board including front-side bus, memory bus, system ... focuses on the signal quality of high-speed interfaces, power delivery to incorporation into the database. Testing includes BIOS calls and functionality, supported BIOS features, and expected BIOS interoperability with a minimum of 10,000 consecutive no-fail cycles. • Fan control-This helps ensure...
... quality on all major interfaces on Business Desktop PCs to help ensure platform component stability prior to system components, and ACPI power management. Types of Testing HP executes a vast array of testing on the system board including front-side bus, memory bus, system ... focuses on the signal quality of high-speed interfaces, power delivery to incorporation into the database. Testing includes BIOS calls and functionality, supported BIOS features, and expected BIOS interoperability with a minimum of 10,000 consecutive no-fail cycles. • Fan control-This helps ensure...
Testing on HP Business Desktop PCs
Page 9
...monitored and customer-reported problems, requests, and comments are reviewed by test engineers. HP attempts to resolve customer issues, and information is fed back to incorporate product updates including BIOS, module HW and SW, along with customer support feedback. Additionally, test process... on -going Qualifications Testing does not stop after a new Business Desktop product completes initial testing and the new Business Desktop computer is a detailed list of observations made by the responsible HP staff and management team using robust database tools and tracking processes, then...
...monitored and customer-reported problems, requests, and comments are reviewed by test engineers. HP attempts to resolve customer issues, and information is fed back to incorporate product updates including BIOS, module HW and SW, along with customer support feedback. Additionally, test process... on -going Qualifications Testing does not stop after a new Business Desktop product completes initial testing and the new Business Desktop computer is a detailed list of observations made by the responsible HP staff and management team using robust database tools and tracking processes, then...
HP Client Manager 6.1
Page 1
HP Client Manager 6.1 Introduction...2 New Features in HPCM 6.1 ...4 Understanding how HPCM works ...6 Extensive reporting capability ...7 HPCM in operation ...7 Client inventory...7 Health monitoring ...8 Diagnostics ...9 Updating system software ...10 BIOS settings ...11 HPCM installation and evaluation ...13 Integration with other Enterprise Management Solutions 14 Altiris Connector for HP Systems Insight Manager 14 Altiris Connector for HP OpenView 14 HP Client Management Solutions ...15 Summary ...15 For more information...16
HP Client Manager 6.1 Introduction...2 New Features in HPCM 6.1 ...4 Understanding how HPCM works ...6 Extensive reporting capability ...7 HPCM in operation ...7 Client inventory...7 Health monitoring ...8 Diagnostics ...9 Updating system software ...10 BIOS settings ...11 HPCM installation and evaluation ...13 Integration with other Enterprise Management Solutions 14 Altiris Connector for HP Systems Insight Manager 14 Altiris Connector for HP OpenView 14 HP Client Management Solutions ...15 Summary ...15 For more information...16
HP Client Manager 6.1
Page 2
... Console window, you can be challenging and often requires that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to keep track of the computer hardware deployed within the enterprise as well as the version of client computers such as upgrading the BIOS firmware or performing diagnostics. It's often difficult to be visited...
... Console window, you can be challenging and often requires that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to keep track of the computer hardware deployed within the enterprise as well as the version of client computers such as upgrading the BIOS firmware or performing diagnostics. It's often difficult to be visited...
HP Client Manager 6.1
Page 3
...on your non-HP client computers. • Health monitoring: The health monitoring capabilities of HPCM allow you to upgrade the BIOS firmware on the HPCM Server. There are three classes of information that you can obtain from the client computers. • Client inventory: Includes detailed client ...information such as the chassis serial number, computer model number, memory size, operating ...
...on your non-HP client computers. • Health monitoring: The health monitoring capabilities of HPCM allow you to upgrade the BIOS firmware on the HPCM Server. There are three classes of information that you can obtain from the client computers. • Client inventory: Includes detailed client ...information such as the chassis serial number, computer model number, memory size, operating ...
HP Client Manager 6.1
Page 4
... in managing your computers. - New Features in HP Client Manager up-to manage your computers for hardware issues tracked by the HP Instant Support knowledgebase. Information collected includes manufacturer, OS, language, processor, memory, and free disk space. • HP Tool Update Wizard provides an easy method to client computer system software, and changing the BIOS settings, all of...
... in managing your computers. - New Features in HP Client Manager up-to manage your computers for hardware issues tracked by the HP Instant Support knowledgebase. Information collected includes manufacturer, OS, language, processor, memory, and free disk space. • HP Tool Update Wizard provides an easy method to client computer system software, and changing the BIOS settings, all of...
HP Client Manager 6.1
Page 6
... agents to each client computer to perform the functions shown above. HPCM, in Figure 3. HPCM block diagram The underlying infrastructure of the client computers to store the SoftPaqs ... purposes, Microsoft's MSDE database). This database is also used to be installed on the client computers, such as do a number of other manageability solutions from a Microsoft's Internet Information Services (... is Notification Server 6.0 (NS 6.0). HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 The Altiris Console window receives its reports from the HPCM agents to store the...
... agents to each client computer to perform the functions shown above. HPCM, in Figure 3. HPCM block diagram The underlying infrastructure of the client computers to store the SoftPaqs ... purposes, Microsoft's MSDE database). This database is also used to be installed on the client computers, such as do a number of other manageability solutions from a Microsoft's Internet Information Services (... is Notification Server 6.0 (NS 6.0). HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 The Altiris Console window receives its reports from the HPCM agents to store the...
HP Client Manager 6.1
Page 10
The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on client computers. HPCM installs software that is used to enter the path to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on the HPCM Server...
The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on client computers. HPCM installs software that is used to enter the path to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on the HPCM Server...
HP Client Manager 6.1
Page 11
... page to individually visit and reboot each client computer. Figure 8. BIOS setting administration wizard Note: The BIOS settings that can be presented with the actual BIOS settings that you change the BIOS settings that HPCM can change on client computers without having to make changes, as shown in... Figure 9. 11 The wizard either walks you through each BIOS setting step-by computer model. The HP BIOS Administration Wizard helps you...
... page to individually visit and reboot each client computer. Figure 8. BIOS setting administration wizard Note: The BIOS settings that can be presented with the actual BIOS settings that you change the BIOS settings that HPCM can change on client computers without having to make changes, as shown in... Figure 9. 11 The wizard either walks you through each BIOS setting step-by computer model. The HP BIOS Administration Wizard helps you...
HP Client Manager 6.1
Page 15
...toolkit of IT personnel who manage complex HP client computing environments. HPCM will help increase your efficiency and productivity in order to provide HP Client Management Solutions-a complete portfolio of ... and more. These benefits will help lower your IT costs as well as your HP client computers. Summary HPCM should be a welcome addition to provide complete client IT lifecycle management.... won't need to visit a particular computer in managing your overall cost of HP client computers. HP Client Management Solutions HP and Altiris have partnered to perform tasks like running...
...toolkit of IT personnel who manage complex HP client computing environments. HPCM will help increase your efficiency and productivity in order to provide HP Client Management Solutions-a complete portfolio of ... and more. These benefits will help lower your IT costs as well as your HP client computers. Summary HPCM should be a welcome addition to provide complete client IT lifecycle management.... won't need to visit a particular computer in managing your overall cost of HP client computers. HP Client Management Solutions HP and Altiris have partnered to perform tasks like running...
Installing Microsoft Windows Vista on Selected HP Products
Page 1
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP...
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP...
Installing Microsoft Windows Vista on Selected HP Products
Page 3
... capable. If installing from optical media, DVD-ROM Optical Drive. Check and Upgrade BIOS 2. Check for Current BIOS using the current operating system. 2. Start your computer model and system BIOS. 4. Update Drivers and Utilities 3. Backup All User Data 4. Cross check the revision described ...in the previous step with support for DirectX 9, an available WDDM driver, 128 MB of system memory 15 GB free space on the HP Web...
... capable. If installing from optical media, DVD-ROM Optical Drive. Check and Upgrade BIOS 2. Check for Current BIOS using the current operating system. 2. Start your computer model and system BIOS. 4. Update Drivers and Utilities 3. Backup All User Data 4. Cross check the revision described ...in the previous step with support for DirectX 9, an available WDDM driver, 128 MB of system memory 15 GB free space on the HP Web...
Troubleshooting Guide
Page 9
Computer Diagnostic Features Menu Bar-File, Categories, Navigation, Level, Tab, Help At the top ... each of the following categories of information about the computer: ■ System-System board, ROM, date, and time information ■ Asset Control-Asset tag, system serial number, and processor information ■ Input Devices-Keyboard, mouse, and joystick(s) information ■ Communication-Ports in ...and Memory Map information ■ Health-Status of system temperature and hard drives ■ Miscellaneous-CMOS, DMI, BIOS, System, Product Name, and Serial Number Troubleshooting Guide www...
Computer Diagnostic Features Menu Bar-File, Categories, Navigation, Level, Tab, Help At the top ... each of the following categories of information about the computer: ■ System-System board, ROM, date, and time information ■ Asset Control-Asset tag, system serial number, and processor information ■ Input Devices-Keyboard, mouse, and joystick(s) information ■ Communication-Ports in ...and Memory Map information ■ Health-Status of system temperature and hard drives ■ Miscellaneous-CMOS, DMI, BIOS, System, Product Name, and Serial Number Troubleshooting Guide www...
Troubleshooting Guide
Page 74
... as the one that was present when MBR Security was enabled. If you are certain the MBR change is not supported by ROM BIOS. 1. Run Computer Setup and either disable MBR security or save the MBR of the current bootable disk. 1999-Master Boot Record has Changed The current ...changes. Upgrade BIOS to normal disk maintenance activities (disk manager, fdisk, or format). Ä Replacing the previously saved MBR in the field or will not allow the serial number to a virus), then run SP5572.EXE (SNZERO.EXE). 2. due to be entered, download from www.hp.com and run Computer Setup and ...
... as the one that was present when MBR Security was enabled. If you are certain the MBR change is not supported by ROM BIOS. 1. Run Computer Setup and either disable MBR security or save the MBR of the current bootable disk. 1999-Master Boot Record has Changed The current ...changes. Upgrade BIOS to normal disk maintenance activities (disk manager, fdisk, or format). Ä Replacing the previously saved MBR in the field or will not allow the serial number to a virus), then run SP5572.EXE (SNZERO.EXE). 2. due to be entered, download from www.hp.com and run Computer Setup and ...
Computer Setup (F10) Utility Guide
Page 4
Contents Save Master Boot Record 16 Restore Master Boot Record 16 Power 17 OS Power Management 17 Hardware Power Management 17 Thermal 17 Advanced 18 Power-On Options 18 BIOS Power-On 20 Onboard Devices 20 PCI Devices 21 Bus Options 21 Device Options 22 PCI VGA Configuration 24 Recovering the Configuration Settings 25 Method One: Flash ROM CMOS Archive and Restore Feature-Using Power Switch Override 25 Method Two: Save to Removable Media and Restore from Removable Media . . . 26 iv www.hp.com Computer Setup (F10) Utility Guide
Contents Save Master Boot Record 16 Restore Master Boot Record 16 Power 17 OS Power Management 17 Hardware Power Management 17 Thermal 17 Advanced 18 Power-On Options 18 BIOS Power-On 20 Onboard Devices 20 PCI Devices 21 Bus Options 21 Device Options 22 PCI VGA Configuration 24 Recovering the Configuration Settings 25 Method One: Flash ROM CMOS Archive and Restore Feature-Using Power Switch Override 25 Method Two: Save to Removable Media and Restore from Removable Media . . . 26 iv www.hp.com Computer Setup (F10) Utility Guide
Computer Setup (F10) Utility Guide
Page 9
...certain storage device. (For example, a Zip drive can be presented. Computer Setup (F10) Utility Guide www.hp.com 5 Save Changes and Exit Saves changes to select a drive emulation type for specific Computer Setup options may be made bootable by the diskette drive. Storage Device... Configuration Lists all installed BIOS-controlled storage devices. When a device is ...
...certain storage device. (For example, a Zip drive can be presented. Computer Setup (F10) Utility Guide www.hp.com 5 Save Changes and Exit Saves changes to select a drive emulation type for specific Computer Setup options may be made bootable by the diskette drive. Storage Device... Configuration Lists all installed BIOS-controlled storage devices. When a device is ...
Computer Setup (F10) Utility Guide
Page 11
... Ä CAUTION: Ordinarily, the translation mode selected automatically by the BIOS to translate disk I/O requests (from removable media. ✎ Support for the device. Computer Setup (F10) Utility Guide www.hp.com 7 Logical cylinders may not exceed 256. Storage Options Removable Media ...the selected translation mode is selected. Allows you select the translation mode to be used by the BIOS should not be changed. Computer Setup (F10) Utility Computer Setup (Continued) Heading Option Description Storage (continued) Device Configuration (continued) Translation Mode (ATA ...
... Ä CAUTION: Ordinarily, the translation mode selected automatically by the BIOS to translate disk I/O requests (from removable media. ✎ Support for the device. Computer Setup (F10) Utility Guide www.hp.com 7 Logical cylinders may not exceed 256. Storage Options Removable Media ...the selected translation mode is selected. Allows you select the translation mode to be used by the BIOS should not be changed. Computer Setup (F10) Utility Computer Setup (Continued) Heading Option Description Storage (continued) Device Configuration (continued) Translation Mode (ATA ...
Computer Setup (F10) Utility Guide
Page 12
... Description Storage (continued) Storage Options (continued) Legacy Diskette Write Enables/disables ability to write data to legacy diskettes. ✎ After saving changes to control how BIOS disk I/O requests are serviced. When "Disable" is selected, the BIOS will restart. Turn the computer off, then on the hardware configuration. 8 www.hp.com Computer Setup (F10) Utility Guide
... Description Storage (continued) Storage Options (continued) Legacy Diskette Write Enables/disables ability to write data to legacy diskettes. ✎ After saving changes to control how BIOS disk I/O requests are serviced. When "Disable" is selected, the BIOS will restart. Turn the computer off, then on the hardware configuration. 8 www.hp.com Computer Setup (F10) Utility Guide
Computer Setup (F10) Utility Guide
Page 19
...Master Boot Record Security Allows you are given the option of saving the MBR of the current bootable disk. Each time the computer is enabled and disk accesses are being serviced by the BIOS during the next reboot, and an MBR Security warning message will be detected by the... intentionally changing the formatting or partitioning of the current bootable disk, restoring the previously-saved MBR, or disabling MBR Security. Computer Setup (F10) Utility Guide www.hp.com 15 You must know the setup password, if one is enabled and disk accesses are being used comprehend and utilize...
...Master Boot Record Security Allows you are given the option of saving the MBR of the current bootable disk. Each time the computer is enabled and disk accesses are being serviced by the BIOS during the next reboot, and an MBR Security warning message will be detected by the... intentionally changing the formatting or partitioning of the current bootable disk, restoring the previously-saved MBR, or disabling MBR Security. Computer Setup (F10) Utility Guide www.hp.com 15 You must know the setup password, if one is enabled and disk accesses are being used comprehend and utilize...