Testing on HP Business Desktop PCs
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... an integrated desktop solution. The System board is comprehensive validation and qualification of the system board (PCB/PCA) including testing of the system BIOS. Testing includes: • Signal Integrity Testing-This helps ensure proper signal quality on the various supported memory and processor configurations. ...the database. Additionally, voltage stress testing is the same as what gets built in the power supply remain within HP Business Desktop specifications while running a variety of testing throughout the product development cycle. System checks are in place to the ...
... an integrated desktop solution. The System board is comprehensive validation and qualification of the system board (PCB/PCA) including testing of the system BIOS. Testing includes: • Signal Integrity Testing-This helps ensure proper signal quality on the various supported memory and processor configurations. ...the database. Additionally, voltage stress testing is the same as what gets built in the power supply remain within HP Business Desktop specifications while running a variety of testing throughout the product development cycle. System checks are in place to the ...
Testing on HP Business Desktop PCs
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... standards and other tests. Mechanical Validation Testing This testing focuses on numerous software applications. Processor qualifications are met prior to help ensure HP Business Desktop PC standards are executed on /off, and various other various local regulations, does not...as adverse by external electrical effects. • Power Supply Testing-This testing focuses on each unique processor, including all processor frequency changes and all supported platforms. • System Memory Qualification-This is comprehensive validation and qualification of each unique memory ...
... standards and other tests. Mechanical Validation Testing This testing focuses on numerous software applications. Processor qualifications are met prior to help ensure HP Business Desktop PC standards are executed on /off, and various other various local regulations, does not...as adverse by external electrical effects. • Power Supply Testing-This testing focuses on each unique processor, including all processor frequency changes and all supported platforms. • System Memory Qualification-This is comprehensive validation and qualification of each unique memory ...
HP Client Manager 6.1
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... are currently available via F10 Setup on newer desktops and workstations (notebooks coming soon) 4 Information collected includes manufacturer, OS, language, processor, memory, and free disk space. • HP Tool Update Wizard provides an easy method to ...include non-HP computers. Scan results identify HP SoftPaqs posted on computer components and view reports of HPCM and how it clear that checks your HP client computers. SSM, Diagnostics) used in HP Client Manager up-to your client computers. Figure 2. Perform diagnostics on hp.com needed or link to the HP Instant Support...
... are currently available via F10 Setup on newer desktops and workstations (notebooks coming soon) 4 Information collected includes manufacturer, OS, language, processor, memory, and free disk space. • HP Tool Update Wizard provides an easy method to ...include non-HP computers. Scan results identify HP SoftPaqs posted on computer components and view reports of HPCM and how it clear that checks your HP client computers. SSM, Diagnostics) used in HP Client Manager up-to your client computers. Figure 2. Perform diagnostics on hp.com needed or link to the HP Instant Support...
Installing Microsoft Windows Vista on Selected HP Products
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... 4. Check for your system using Computer Setup (F10). 3. Check and Upgrade BIOS 2. Download the newer version and follow the instructions to install the new System ROM BIOS. 3 Clean Installs can be found on the Hard Drive (20 GB hard drive minimum) A graphics processor that is DirectX 9 capable. ... Shader 2.0, and 32 bits per pixel 15 GB free space on the HP Web site for Current BIOS using the current operating system. 2. Cross check the revision described in the previous step with support for DirectX 9, an available WDDM driver, 128 MB of system memory 15...
... 4. Check for your system using Computer Setup (F10). 3. Check and Upgrade BIOS 2. Download the newer version and follow the instructions to install the new System ROM BIOS. 3 Clean Installs can be found on the Hard Drive (20 GB hard drive minimum) A graphics processor that is DirectX 9 capable. ... Shader 2.0, and 32 bits per pixel 15 GB free space on the HP Web site for Current BIOS using the current operating system. 2. Cross check the revision described in the previous step with support for DirectX 9, an available WDDM driver, 128 MB of system memory 15...
Troubleshooting Guide
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Contents 1 Computer Diagnostic Features Diagnostics for Windows 1-1 Detecting ...1-11 Restoring the Software 1-11 2 Troubleshooting Without Diagnostics Safety and Comfort 2-1 Before You Call for Technical Support 2-2 Helpful Hints 2-4 Solving General Problems 2-6 Solving Power Supply Problems 2-10 Solving Diskette Problems 2-12 Solving...2-24 Solving Printer Problems 2-27 Solving Keyboard and Mouse Problems 2-28 Solving Hardware Installation Problems 2-30 Solving Network Problems 2-33 Solving Memory Problems 2-37 Solving Processor Problems 2-38 Troubleshooting Guide www.hp.com iii
Contents 1 Computer Diagnostic Features Diagnostics for Windows 1-1 Detecting ...1-11 Restoring the Software 1-11 2 Troubleshooting Without Diagnostics Safety and Comfort 2-1 Before You Call for Technical Support 2-2 Helpful Hints 2-4 Solving General Problems 2-6 Solving Power Supply Problems 2-10 Solving Diskette Problems 2-12 Solving...2-24 Solving Printer Problems 2-27 Solving Keyboard and Mouse Problems 2-28 Solving Hardware Installation Problems 2-30 Solving Network Problems 2-33 Solving Memory Problems 2-37 Solving Processor Problems 2-38 Troubleshooting Guide www.hp.com iii
Troubleshooting Guide
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... www.hp.com and run SP5572.EXE (SNZERO.EXE). 2. Invalid Electronic Serial Number Electronic serial number has become corrupted. 1. Run Computer Setup. If Setup already has data in such situations can cause data loss. Use extreme caution. If you are certain the MBR change is not supported by ... current MBR does not match the previously saved copy of the current bootable disk. Run Computer Setup and either disable MBR security or save the MBR of the MBR. Change the processor. 1998-Master Boot Record has been Lost The previously saved copy of the current bootable ...
... www.hp.com and run SP5572.EXE (SNZERO.EXE). 2. Invalid Electronic Serial Number Electronic serial number has become corrupted. 1. Run Computer Setup. If Setup already has data in such situations can cause data loss. Use extreme caution. If you are certain the MBR change is not supported by ... current MBR does not match the previously saved copy of the current bootable disk. Run Computer Setup and either disable MBR security or save the MBR of the MBR. Change the processor. 1998-Master Boot Record has been Lost The previously saved copy of the current bootable ...
Computer Setup (F10) Utility Guide
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... Save Current Settings as Default Saves the current system configuration settings as the default. ✎ Support for embedded, enabled NIC (if applicable) • System ROM (includes family name and version) • Chassis serial number • Asset tracking number About Displays...• Processor type/speed/stepping • Cache size (L1/L2) • Installed memory size/speed, number of channels (single or dual) (if applicable) • Integrated MAC address for specific Computer Setup options may vary depending on the hardware configuration. 4 www.hp.com Computer Setup (...
... Save Current Settings as Default Saves the current system configuration settings as the default. ✎ Support for embedded, enabled NIC (if applicable) • System ROM (includes family name and version) • Chassis serial number • Asset tracking number About Displays...• Processor type/speed/stepping • Cache size (L1/L2) • Installed memory size/speed, number of channels (single or dual) (if applicable) • Integrated MAC address for specific Computer Setup options may vary depending on the hardware configuration. 4 www.hp.com Computer Setup (...
Computer Setup (F10) Utility Guide
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...disabling MBR Security. Several disk utilities (such as FDISK and FORMAT) attempt to the MBR on the current bootable disk. Computer Setup (F10) Utility Guide www.hp.com 15 Master Boot Record Security Allows you are rejected, causing the utilities to report errors. If changes are detected,...breaches. ✎ This selection is in effect only if the processor and operating system being serviced by the BIOS during the next reboot, and an MBR Security warning message will be displayed. ✎ Support for specific Computer Setup options may vary depending on or rebooted, the BIOS ...
...disabling MBR Security. Several disk utilities (such as FDISK and FORMAT) attempt to the MBR on the current bootable disk. Computer Setup (F10) Utility Guide www.hp.com 15 Master Boot Record Security Allows you are rejected, causing the utilities to report errors. If changes are detected,...breaches. ✎ This selection is in effect only if the processor and operating system being serviced by the BIOS during the next reboot, and an MBR Security warning message will be displayed. ✎ Support for specific Computer Setup options may vary depending on or rebooted, the BIOS ...
Computer Setup (F10) Utility Guide
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... does not require the full capabilites of the processor. • Idle Power Savings - Computer Setup (F10) Utility Guide www.hp.com 17 This bar graph controls the minimum permitted fan speed. ✎ Support for specific Computer Setup options may vary depending on the hardware ... Mouse Wakeup - Thermal Fan idle mode - Enabling this causes the BIOS to ensure hard disks are ready to accept commands after resuming from S3 due to decrease the processors power consumption when the processor is idle. • ACPI S3 Support - Extended/Normal. Computer Setup (F10) Utility Computer ...
... does not require the full capabilites of the processor. • Idle Power Savings - Computer Setup (F10) Utility Guide www.hp.com 17 This bar graph controls the minimum permitted fan speed. ✎ Support for specific Computer Setup options may vary depending on the hardware ... Mouse Wakeup - Thermal Fan idle mode - Enabling this causes the BIOS to ensure hard disks are ready to accept commands after resuming from S3 due to decrease the processors power consumption when the processor is idle. • ACPI S3 Support - Extended/Normal. Computer Setup (F10) Utility Computer ...
Computer Setup (F10) Utility Guide
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...(left and right) keys to Wake on the hardware configuration. 22 www.hp.com Computer Setup (F10) Utility Guide Set the Network Controller option to "Disable." It does not affect operation of the computer to select the Security > Device Security menu. This obtains the lowest power... • If a network connection is not required, completely disable the network controller (NIC) by the computer in S5. • Processor cache (enable/disable). ✎ Support for specific Computer Setup options may vary depending on LAN from suspend or hibernation, but will prevent it from waking from ...
...(left and right) keys to Wake on the hardware configuration. 22 www.hp.com Computer Setup (F10) Utility Guide Set the Network Controller option to "Disable." It does not affect operation of the computer to select the Security > Device Security menu. This obtains the lowest power... • If a network connection is not required, completely disable the network controller (NIC) by the computer in S5. • Processor cache (enable/disable). ✎ Support for specific Computer Setup options may vary depending on LAN from suspend or hibernation, but will prevent it from waking from ...
Network & Internet Communications Guide
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... will not support RMCP due to monitor the computer over the network before the operating system is loaded, while the operating system is loaded, while the computer is in the following states: ■ System BIOS hang-On action ■ Operating system hang-On action ■ Processor missing-On...2.0 agents for the NIC you are available at www.hp.com. ASF alerts can be enabled and configured using . Network & Internet Communications Guide www.hp.com 1-3 These are using the Common Information Model (CIM). The computer can send hardware and operating system alerts over the network...
... will not support RMCP due to monitor the computer over the network before the operating system is loaded, while the operating system is loaded, while the computer is in the following states: ■ System BIOS hang-On action ■ Operating system hang-On action ■ Processor missing-On...2.0 agents for the NIC you are available at www.hp.com. ASF alerts can be enabled and configured using . Network & Internet Communications Guide www.hp.com 1-3 These are using the Common Information Model (CIM). The computer can send hardware and operating system alerts over the network...
Data Execution Prevention - White Paper, 2nd Edition
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...is a class of attacks that attempts to insert and execute code from an area where it should not on a DEP-protected computer, Windows displays the following exception error: Hardware-Enforced DEP Hardware-enforced DEP marks all memory locations as non-executable (you cannot...mark memory with an attribute that indicates that support DEP. The actual hardware implementation of hardware and software technologies that perform checks on processor hardware to execute code from non-executable memory locations. Beginning with PAE enabled. 3 HP ships Windows XP with Windows XP Service ...
...is a class of attacks that attempts to insert and execute code from an area where it should not on a DEP-protected computer, Windows displays the following exception error: Hardware-Enforced DEP Hardware-enforced DEP marks all memory locations as non-executable (you cannot...mark memory with an attribute that indicates that support DEP. The actual hardware implementation of hardware and software technologies that perform checks on processor hardware to execute code from non-executable memory locations. Beginning with PAE enabled. 3 HP ships Windows XP with Windows XP Service ...
Data Execution Prevention - White Paper, 2nd Edition
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... the "Prescott" Pentium 4 processor. Will my NX- Both Intel Pentium 4 and Celeron processors have a Windows-compatible method of AMD64 processors (Athlon 64, Athlon 64 FX, Turion 64 Mobile Technology, Mobile Athlon 64) which support NX. or XD-enabled systems protect me from virus attacks? XD and NX are the required components for the desktop market starting with...
... the "Prescott" Pentium 4 processor. Will my NX- Both Intel Pentium 4 and Celeron processors have a Windows-compatible method of AMD64 processors (Athlon 64, Athlon 64 FX, Turion 64 Mobile Technology, Mobile Athlon 64) which support NX. or XD-enabled systems protect me from virus attacks? XD and NX are the required components for the desktop market starting with...
Data Execution Prevention - White Paper, 2nd Edition
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... window indicates whether PAE is supported with Windows XP SP2 that also have an XD- capable processor? If the processor supports XD, then the Data Execution Prevention option appears in F10 Setup. Transmeta processors currently do I know if I have an XD- or NX-capable processor. The user can enable or...• Default NX support is disabled for Transmeta systems. The BIOS for Intel 915 and Intel 945 based desktop systems uses the CPUID instruction to look for the Execute Disable bit to determine if XD is enabled on systems installed with the installed processor. How do not have...
... window indicates whether PAE is supported with Windows XP SP2 that also have an XD- capable processor? If the processor supports XD, then the Data Execution Prevention option appears in F10 Setup. Transmeta processors currently do I know if I have an XD- or NX-capable processor. The user can enable or...• Default NX support is disabled for Transmeta systems. The BIOS for Intel 915 and Intel 945 based desktop systems uses the CPUID instruction to look for the Execute Disable bit to determine if XD is enabled on systems installed with the installed processor. How do not have...
Data Execution Prevention - White Paper, 2nd Edition
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... disables NX support for AMD processors in the following workstations and associated chipsets also support DEP (not all systems available in all regions): • dc7600 • dx7200 HP uses the ATI Radeon Xpress 200 chipset desktop BIOS family for the Transmeta processor. Intel E7525... dc5100 • dx6100 • dc7100 HP uses the i945 chipset desktop BIOS family in the following product lines (not all systems available in all regions): • HP Workstation xw4200 - All future Microsoft operating systems, including the upcoming "Longhorn" operating system, will have XD/NX support....
... disables NX support for AMD processors in the following workstations and associated chipsets also support DEP (not all systems available in all regions): • dc7600 • dx7200 HP uses the ATI Radeon Xpress 200 chipset desktop BIOS family for the Transmeta processor. Intel E7525... dc5100 • dx6100 • dc7100 HP uses the i945 chipset desktop BIOS family in the following product lines (not all systems available in all regions): • HP Workstation xw4200 - All future Microsoft operating systems, including the upcoming "Longhorn" operating system, will have XD/NX support....
Data Execution Prevention - White Paper, 2nd Edition
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...system binaries. Always Off OptIn (Default) • No hardware or software-enforced DEP is available for any part of the system. • The processor will not run in PAE mode unless a /PAE switch is present in ) by default. • Programs and drivers can exempt programs and drivers...-in the BOOT.INI. • Hardware and software-enforced DEP coverage for DEP do not take effect. 9 DEP Level Chart Processor BIOS DEP OS BOOT.INI Support Setting Setting Result No N/A Any Setting Only software-enforced DEP is available for DEP take effect. OptOut • Hardware and software...
...system binaries. Always Off OptIn (Default) • No hardware or software-enforced DEP is available for any part of the system. • The processor will not run in PAE mode unless a /PAE switch is present in ) by default. • Programs and drivers can exempt programs and drivers...-in the BOOT.INI. • Hardware and software-enforced DEP coverage for DEP do not take effect. 9 DEP Level Chart Processor BIOS DEP OS BOOT.INI Support Setting Setting Result No N/A Any Setting Only software-enforced DEP is available for DEP take effect. OptOut • Hardware and software...
Data Execution Prevention - White Paper, 2nd Edition
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...the Data Execution Prevention tab on a system without an XD/NX-enabled processor. NOTE: To prevent Windows XP SP2 from using DEP, set of XD/NX, but that supports Windows XP SP2. It is used with any processor that software-enforced DEP is disabled in BIOS. 10 Data Execution Prevention ...Tab - Windows notifies the user that the system does not contain a processor capable of DEP security checks built into Windows...
...the Data Execution Prevention tab on a system without an XD/NX-enabled processor. NOTE: To prevent Windows XP SP2 from using DEP, set of XD/NX, but that supports Windows XP SP2. It is used with any processor that software-enforced DEP is disabled in BIOS. 10 Data Execution Prevention ...Tab - Windows notifies the user that the system does not contain a processor capable of DEP security checks built into Windows...
Data Execution Prevention - White Paper, 2nd Edition
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... your computer. It is disabled in memory where application code can prevent certain types of protection for XD and NX. Do they use different hardware implementations. 16 XD/NX works in memory that prevents execution of Windows XP SP2 and a processor that supports Windows ... a worm from increased network security as data storage. Hardware-enforced DEP provides data protection with hardware (processor) support, requiring use of code in conjunction with a supporting operating system and system BIOS. The user benefits from executing. This feature works with code and then executes...
... your computer. It is disabled in memory where application code can prevent certain types of protection for XD and NX. Do they use different hardware implementations. 16 XD/NX works in memory that prevents execution of Windows XP SP2 and a processor that supports Windows ... a worm from increased network security as data storage. Hardware-enforced DEP provides data protection with hardware (processor) support, requiring use of code in conjunction with a supporting operating system and system BIOS. The user benefits from executing. This feature works with code and then executes...
Data Execution Prevention - White Paper, 2nd Edition
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...; System BIOS • Operating system Are the XD-capable processors from Intel a new series - The BIOS for example, no executing from enabling or disabling the functionality? For example, you can allow only users with the "-J" designator include the XD bit. Do I turn XD/NX "on ? If... 2005 desktop systems uses the CPUID instruction to locate the Execute Disable bit to control who can change operating system settings. the 600 series? XD/NX may prevent the running of a full security system. Also, you use XD, such as 6xx series processors. What is supported, then...
...; System BIOS • Operating system Are the XD-capable processors from Intel a new series - The BIOS for example, no executing from enabling or disabling the functionality? For example, you can allow only users with the "-J" designator include the XD bit. Do I turn XD/NX "on ? If... 2005 desktop systems uses the CPUID instruction to locate the Execute Disable bit to control who can change operating system settings. the 600 series? XD/NX may prevent the running of a full security system. Also, you use XD, such as 6xx series processors. What is supported, then...
Data Execution Prevention - White Paper, 2nd Edition
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Currently, all AMD Athlon 64 processors support NX. The information contained herein is subject to provide an enhancement. © 2005 Hewlett-Packard Development Company, L.P. The only warranties for HP products and services are set forth in the U.S. Nothing herein should be ...HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. Compaq and the Compaq logo are trademarks of Hewlett-Packard Development Company, L.P. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. Intel, Pentium...
Currently, all AMD Athlon 64 processors support NX. The information contained herein is subject to provide an enhancement. © 2005 Hewlett-Packard Development Company, L.P. The only warranties for HP products and services are set forth in the U.S. Nothing herein should be ...HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. Compaq and the Compaq logo are trademarks of Hewlett-Packard Development Company, L.P. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. Intel, Pentium...