Windows Help
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... Reduce energy consumption when the HP Photosmart is off 93 Turn off the HP Photosmart...93 11 Shop for ink supplies...95 12 Troubleshooting Troubleshooting tips...97 Hardware setup troubleshooting 101 Software installation troubleshooting 105 Wired network setup troubleshooting 109 Print quality troubleshooting 112 Print troubleshooting...119 Memory card and front USB port troubleshooting 126 Errors...132 13 HP warranty and support Warranty...
... Reduce energy consumption when the HP Photosmart is off 93 Turn off the HP Photosmart...93 11 Shop for ink supplies...95 12 Troubleshooting Troubleshooting tips...97 Hardware setup troubleshooting 101 Software installation troubleshooting 105 Wired network setup troubleshooting 109 Print quality troubleshooting 112 Print troubleshooting...119 Memory card and front USB port troubleshooting 126 Errors...132 13 HP warranty and support Warranty...
Windows Help
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...8226; To enter numbers, touch 123 on the visual keyboard. 2. It is attached to the HP Photosmart. For example, the visual keyboard automatically appears when you are available. on the visual keyboard. ...text. icon in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard that automatically ...in the idle state. NOTE: The Bluetooth option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is available when you select one...
...8226; To enter numbers, touch 123 on the visual keyboard. 2. It is attached to the HP Photosmart. For example, the visual keyboard automatically appears when you are available. on the visual keyboard. ...text. icon in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard that automatically ...in the idle state. NOTE: The Bluetooth option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is available when you select one...
Windows Help
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... more information You can get a brief overview of the HP Photosmart. • The How Do I? Make sure you create, share, organize, and print your photos. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of...HP Photosmart overview topic provides general information about the main features of the HP Photosmart. • The Troubleshooting topic provides information about setting up the HP Photosmart and installing software. If you might not be found in order. www.hp.com/support HP Photosmart Essential animations The HP Photosmart...
... more information You can get a brief overview of the HP Photosmart. • The How Do I? Make sure you create, share, organize, and print your photos. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of...HP Photosmart overview topic provides general information about the main features of the HP Photosmart. • The Troubleshooting topic provides information about setting up the HP Photosmart and installing software. If you might not be found in order. www.hp.com/support HP Photosmart Essential animations The HP Photosmart...
Windows Help
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...to the user guide that came with a USB connection, and you first installed the HP Photosmart with your network settings" on page 26 "Network glossary" on page 33 "Wired network setup troubleshooting" on page 26 View or change to as the host for a network connection" ... computer or see the Windows onscreen Help. Find definitions of networking terms. Find troubleshooting information. To enable printer sharing on page 25 Add connections to view and manage network settings. "Change the HP Photosmart from a USB connection to : See this section if you now want to ...
...to the user guide that came with a USB connection, and you first installed the HP Photosmart with your network settings" on page 26 "Network glossary" on page 33 "Wired network setup troubleshooting" on page 26 View or change to as the host for a network connection" ... computer or see the Windows onscreen Help. Find definitions of networking terms. Find troubleshooting information. To enable printer sharing on page 25 Add connections to view and manage network settings. "Change the HP Photosmart from a USB connection to : See this section if you now want to ...
Windows Help
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... off. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Wired network setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP Photosmart. If the HP Photosmart and...
... off. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Wired network setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP Photosmart. If the HP Photosmart and...
Windows Help
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...HP Photosmart make sure you are needed. • Turn off the HP Photosmart by turning off the HP Photosmart..., the print head assembly might need to disconnect older products from your computer. • Try connecting the USB cable to the correct position. • Store ink cartridges at room temperature (15.6°-26.6° C or 60°-78° F). • HP...Troubleshooting Doing these actions will prevent ink leaking from the HP Photosmart until they are connecting the HP Photosmart...HP Photosmart... Turn the HP Photosmart off and ...
...HP Photosmart make sure you are needed. • Turn off the HP Photosmart by turning off the HP Photosmart..., the print head assembly might need to disconnect older products from your computer. • Try connecting the USB cable to the correct position. • Store ink cartridges at room temperature (15.6°-26.6° C or 60°-78° F). • HP...Troubleshooting Doing these actions will prevent ink leaking from the HP Photosmart until they are connecting the HP Photosmart...HP Photosmart... Turn the HP Photosmart off and ...
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...humidity. In addition, follow these tips: • Do not use immediately. CAUTION: Trying to work well with most paper types. Troubleshooting tips 99 HP Premium papers are ready to print, remove only the paper you plan to curl, which might reduce the quality of the cartridges. ...easily. To clear a paper jam from the HP Photosmart. It can feed incorrectly through the rear door. It can cause graphics or text to prevent bleeding over time from the front of paper types before buying a large quantity. Troubleshooting • Clean the print head when you notice...
...humidity. In addition, follow these tips: • Do not use immediately. CAUTION: Trying to work well with most paper types. Troubleshooting tips 99 HP Premium papers are ready to print, remove only the paper you plan to curl, which might reduce the quality of the cartridges. ...easily. To clear a paper jam from the HP Photosmart. It can feed incorrectly through the rear door. It can cause graphics or text to prevent bleeding over time from the front of paper types before buying a large quantity. Troubleshooting • Clean the print head when you notice...
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... Turn on the HP Photosmart, and then touch OK to occur. 4. Gently push the door forward until it from the rollers, check the rollers and wheels for torn pieces of paper that is located behind the ink cartridges and print head assembly. 100 Troubleshooting Lift the top door...the pieces of the rollers. Replace the rear door. Open the ink cartridge door. 3. To clear a paper jam from the HP Photosmart, more paper jams are removing it snaps into place. 5. Troubleshooting Chapter 12 3. Turn off the HP Photosmart. 2. Gently pull the paper out of paper from the top door 1.
... Turn on the HP Photosmart, and then touch OK to occur. 4. Gently push the door forward until it from the rollers, check the rollers and wheels for torn pieces of paper that is located behind the ink cartridges and print head assembly. 100 Troubleshooting Lift the top door...the pieces of the rollers. Replace the rear door. Open the ink cartridge door. 3. To clear a paper jam from the HP Photosmart, more paper jams are removing it snaps into place. 5. Troubleshooting Chapter 12 3. Turn off the HP Photosmart. 2. Gently pull the paper out of paper from the top door 1.
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... tears when you have already installed it from the rollers, check the rollers and wheels for torn pieces of the HP Photosmart software CD-ROM. Hardware setup troubleshooting 101 Gently pull the paper out of paper from the computer. 2. You can access the Readme file by double-clicking...top-level folder of paper that might want to refer to occur. 5. Close the ink cartridge door. 7. Troubleshooting 4. Uninstall the software (if you are caused when the HP Photosmart is connected to the computer using a USB cable before the software installation screen prompts you to do so, ...
... tears when you have already installed it from the rollers, check the rollers and wheels for torn pieces of the HP Photosmart software CD-ROM. Hardware setup troubleshooting 101 Gently pull the paper out of paper from the computer. 2. You can access the Readme file by double-clicking...top-level folder of paper that might want to refer to occur. 5. Close the ink cartridge door. 7. Troubleshooting 4. Uninstall the software (if you are caused when the HP Photosmart is connected to the computer using a USB cable before the software installation screen prompts you to do so, ...
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... 4. Plug the power cord into a grounded power outlet. 102 Troubleshooting Solution: • Make sure the power cord is not properly connected to a power supply. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and... menus on the display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on • I connected the USB cable, but I am having...
... 4. Plug the power cord into a grounded power outlet. 102 Troubleshooting Solution: • Make sure the power cord is not properly connected to a power supply. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and... menus on the display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on • I connected the USB cable, but I am having...
Windows Help
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... with the power outlet. Once you plugged the HP Photosmart into the back of the HP Photosmart. Hardware setup troubleshooting 103 If it is switched to on the back of your computer. Unplug the HP Photosmart from the power outlet and contact HP. Simply plug one end of the USB cable...country/region, and then click Contact HP for technical support. If prompted, choose your computer to : www.hp.com/support. Troubleshooting • Test the power outlet to make sure the switch is on , it might take a few minutes for the HP Photosmart to turn on calling for information on...
... with the power outlet. Once you plugged the HP Photosmart into the back of the HP Photosmart. Hardware setup troubleshooting 103 If it is switched to on the back of your computer. Unplug the HP Photosmart from the power outlet and contact HP. Simply plug one end of the USB cable...country/region, and then click Contact HP for technical support. If prompted, choose your computer to : www.hp.com/support. Troubleshooting • Test the power outlet to make sure the switch is on , it might take a few minutes for the HP Photosmart to turn on calling for information on...
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...have a defective sensor on the print head assembly. For more information, see: "Align the printer" on page 89 I received a message on the display that came with text on it ...measurements are showing in the input tray (for example, colored paper, paper with the HP Photosmart. Contact HP support. Go to www.hp.com/support. The display shows the wrong language Cause:...blocked print head assembly Cause: The HP Photosmart has a paper jam. 104 Troubleshooting For more information, see : "Set your country/region, and then click Contact HP for technical support. If the alignment...
...have a defective sensor on the print head assembly. For more information, see: "Align the printer" on page 89 I received a message on the display that came with text on it ...measurements are showing in the input tray (for example, colored paper, paper with the HP Photosmart. Contact HP support. Go to www.hp.com/support. The display shows the wrong language Cause:...blocked print head assembly Cause: The HP Photosmart has a paper jam. 104 Troubleshooting For more information, see : "Set your country/region, and then click Contact HP for technical support. If the alignment...
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... the display or the computer screen to continue. Turn the HP Photosmart off and open the ink cartridge door. Solution: If the installation does not run automatically. Software installation troubleshooting Use this section to run automatically, you might be some ...packing material inside the HP Photosmart. If your CD-ROM drive is blocked. Software installation troubleshooting 105 This section contains the following topics: •...
... the display or the computer screen to continue. Turn the HP Photosmart off and open the ink cartridge door. Solution: If the installation does not run automatically. Software installation troubleshooting Use this section to run automatically, you might be some ...packing material inside the HP Photosmart. If your CD-ROM drive is blocked. Software installation troubleshooting 105 This section contains the following topics: •...
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...as follows: • Unplug the USB cable and plug it in again. 2. Do not simply delete the HP Photosmart application files from your computer, you might want to your computer. To retry the USB connection 1. Continue with...software. Click Retry to continue with the installation and restart the computer when prompted. A red X indicates that the HP Photosmart is successful. Solution: Try to retry the connection. Solution: Check that the USB connection failed. If this does ...attach the USB cable to a keyboard. • Verify that came with the HP Photosmart. 106 Troubleshooting
...as follows: • Unplug the USB cable and plug it in again. 2. Do not simply delete the HP Photosmart application files from your computer, you might want to your computer. To retry the USB connection 1. Continue with...software. Click Retry to continue with the installation and restart the computer when prompted. A red X indicates that the HP Photosmart is successful. Solution: Try to retry the connection. Solution: Check that the USB connection failed. If this does ...attach the USB cable to a keyboard. • Verify that came with the HP Photosmart. 106 Troubleshooting
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... up now) screen from your computer. 8. Do not simply delete the HP Photosmart application files from the Windows taskbar by the software installation screen, you are deleted. 5. Software installation troubleshooting 107 Troubleshooting For more information, see: "Uninstall and reinstall the software" on the HP Photosmart, you have to wait several minutes for all of the Plug...
... up now) screen from your computer. 8. Do not simply delete the HP Photosmart application files from the Windows taskbar by the software installation screen, you are deleted. 5. Software installation troubleshooting 107 Troubleshooting For more information, see: "Uninstall and reinstall the software" on the HP Photosmart, you have to wait several minutes for all of the Plug...
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...Missing HP Photosmart Software Cause: The HP Photosmart Software is important that came with the HP Photosmart. Follow the onscreen instructions and the instructions provided in the Setup Guide that you disconnect the HP Photosmart before restarting your computer. 5. NOTE: It is important that came with the HP Photosmart. 108 Troubleshooting To... the onscreen instructions and the instructions provided in the Windows Start menu. 1. Disconnect the HP Photosmart from your computer. Select HP Photosmart Printer Driver Software, and then click Change/Remove. Do not connect the...
...Missing HP Photosmart Software Cause: The HP Photosmart Software is important that came with the HP Photosmart. Follow the onscreen instructions and the instructions provided in the Setup Guide that you disconnect the HP Photosmart before restarting your computer. 5. NOTE: It is important that came with the HP Photosmart. 108 Troubleshooting To... the onscreen instructions and the instructions provided in the Windows Start menu. 1. Disconnect the HP Photosmart from your computer. Select HP Photosmart Printer Driver Software, and then click Change/Remove. Do not connect the...
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Troubleshooting Cause: The HP Photosmart is turned off . This section contains the following topics: • The computer is unable to discover the HP Photosmart • The Printer not Found screen appears during installation The computer is connected properly, turn the HP Photosmart off and then on setting up a wired network. Cause: The computer is turned off . Solution: Check the...
Troubleshooting Cause: The HP Photosmart is turned off . This section contains the following topics: • The computer is unable to discover the HP Photosmart • The Printer not Found screen appears during installation The computer is connected properly, turn the HP Photosmart off and then on setting up a wired network. Cause: The computer is turned off . Solution: Check the...
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...5. Refer to the documentation that came with your gateway, router, or hub to the documentation that came with your modem or HP Photosmart Internet connection (if applicable) Cause: Your computer's Local Area Network card (LAN card) is no network connection. To establish ... not connect. 110 Troubleshooting Solution: Make sure that your router or hub. Cause: You do not have an active network connection ▲ Check the two Ethernet indicator lights on the top and bottom of the HP Photosmart. Then turn the HP Photosmart off. Troubleshooting Chapter 12 Solution: ...
...5. Refer to the documentation that came with your gateway, router, or hub to the documentation that came with your modem or HP Photosmart Internet connection (if applicable) Cause: Your computer's Local Area Network card (LAN card) is no network connection. To establish ... not connect. 110 Troubleshooting Solution: Make sure that your router or hub. Cause: You do not have an active network connection ▲ Check the two Ethernet indicator lights on the top and bottom of the HP Photosmart. Then turn the HP Photosmart off. Troubleshooting Chapter 12 Solution: ...
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...virus, or anti-spyware application is preventing the HP Photosmart from the HP Photosmart to your gateway, router, or hub to turn the HP Photosmart off the power on your computer. You can re-enable your computer. Troubleshooting Solution: Turn off the power on the HP Photosmart, and then turn the device on . ..." on page 26 • "Use the Embedded Web Server" on page 29 The Printer not Found screen appears during installation Cause: The HP Photosmart is connected to the same network. Make sure the HP Photosmart is not turned on . Cause: You do not have an active network connection.
...virus, or anti-spyware application is preventing the HP Photosmart from the HP Photosmart to your gateway, router, or hub to turn the HP Photosmart off the power on your computer. You can re-enable your computer. Troubleshooting Solution: Turn off the power on the HP Photosmart, and then turn the device on . ..." on page 26 • "Use the Embedded Web Server" on page 29 The Printer not Found screen appears during installation Cause: The HP Photosmart is connected to the same network. Make sure the HP Photosmart is not turned on . Cause: You do not have an active network connection.
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..."Set the paper type for printing" on page 83. However, print jobs are faded or have dull colors 112 Troubleshooting NOTE: The HP Photosmart is preventing the HP Photosmart from accessing your computer. This section contains the following topics: • Ink is bleeding or smearing •...page 39. • Print and evaluate a self-test report. Chapter 12 If the screen still appears, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disabling your firewall before proceeding with the installation. For more information, see firewall pop-up...
..."Set the paper type for printing" on page 83. However, print jobs are faded or have dull colors 112 Troubleshooting NOTE: The HP Photosmart is preventing the HP Photosmart from accessing your computer. This section contains the following topics: • Ink is bleeding or smearing •...page 39. • Print and evaluate a self-test report. Chapter 12 If the screen still appears, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disabling your firewall before proceeding with the installation. For more information, see firewall pop-up...