Windows Help
Page 10
...The Bluetooth option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is available when you need to enter text. Help Menu The Help menu provides quick access to the HP Photosmart. For example, the visual keyboard automatically appears...Bluetooth device name. Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard that automatically appears on the visual keyboard. When you are ...
...The Bluetooth option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is available when you need to enter text. Help Menu The Help menu provides quick access to the HP Photosmart. For example, the visual keyboard automatically appears...Bluetooth device name. Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard that automatically appears on the visual keyboard. When you are ...
Windows Help
Page 12
... you have Internet access, you have problems during setup, check the Setup Guide for basic tasks, troubleshooting tips, and technical information. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP Photosmart. • The How Do I? This Web site offers technical support, drivers, supplies, and ordering information. www...
... you have Internet access, you have problems during setup, check the Setup Guide for basic tasks, troubleshooting tips, and technical information. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP Photosmart. • The How Do I? This Web site offers technical support, drivers, supplies, and ordering information. www...
Windows Help
Page 23
...to a wired (Ethernet) network. NOTE: Use the instructions in a "Install the software for the printer and has full software functionality. on page 109 22 Finish setting up the HP Photosmart The other functions from the host computer or from a USB connection to a network connection. Connect to .... If you now want to: See this section if you first installed the HP Photosmart with your network settings" on page 26 "Network glossary" on page 33 "Wired network setup troubleshooting" on page 25 Add connections to view and manage network settings. Find definitions of...
...to a wired (Ethernet) network. NOTE: Use the instructions in a "Install the software for the printer and has full software functionality. on page 109 22 Finish setting up the HP Photosmart The other functions from the host computer or from a USB connection to a network connection. Connect to .... If you now want to: See this section if you first installed the HP Photosmart with your network settings" on page 26 "Network glossary" on page 33 "Wired network setup troubleshooting" on page 25 Add connections to view and manage network settings. Find definitions of...
Windows Help
Page 99
... sure you check the connections, try connecting directly to install. After you leave the ink cartridges installed. If you improperly turn off the HP Photosmart, the print head assembly might need to the correct position. • Store ink cartridges at room temperature (15.6°-26.6° C... port on your computer. • Check other end of the USB cable is connected properly, turn the HP Photosmart off and then on the device. Chapter 12 sure the other printers or scanners. Troubleshooting • If you do not remove the ink cartridges from the print head assembly. 98...
... sure you check the connections, try connecting directly to install. After you leave the ink cartridges installed. If you improperly turn off the HP Photosmart, the print head assembly might need to the correct position. • Store ink cartridges at room temperature (15.6°-26.6° C... port on your computer. • Check other end of the USB cable is connected properly, turn the HP Photosmart off and then on the device. Chapter 12 sure the other printers or scanners. Troubleshooting • If you do not remove the ink cartridges from the print head assembly. 98...
Windows Help
Page 103
...connected to a power supply. This section contains the following topics: • The HP Photosmart will not turn on . Plug the power cord into a grounded power outlet. 102 Troubleshooting Reinstall the HP Photosmart software. CAUTION: Do not connect the USB cable to the computer until prompted ...display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on Cause: The HP Photosmart is on • I connected the USB cable, but I...
...connected to a power supply. This section contains the following topics: • The HP Photosmart will not turn on . Plug the power cord into a grounded power outlet. 102 Troubleshooting Reinstall the HP Photosmart software. CAUTION: Do not connect the USB cable to the computer until prompted ...display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on Cause: The HP Photosmart is on • I connected the USB cable, but I...
Windows Help
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... sensor on the print head assembly. Contact HP support. For more information, see : "Align the printer" on page 89 I received a message on the display that came with text on calling for example, colored paper, paper with the HP Photosmart. If the alignment fails again, you select... paper jam or a blocked print head assembly Cause: The HP Photosmart has a paper jam. 104 Troubleshooting The country/region you might have selected the incorrect country/region when setting up the HP Photosmart. Go to www.hp.com/support. Solution: You can change the country/region settings...
... sensor on the print head assembly. Contact HP support. For more information, see : "Align the printer" on page 89 I received a message on the display that came with text on calling for example, colored paper, paper with the HP Photosmart. If the alignment fails again, you select... paper jam or a blocked print head assembly Cause: The HP Photosmart has a paper jam. 104 Troubleshooting The country/region you might have selected the incorrect country/region when setting up the HP Photosmart. Go to www.hp.com/support. Solution: You can change the country/region settings...
Windows Help
Page 109
Select HP Photosmart Printer Driver Software, and then click Change/Remove. Restart your computer. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Photosmart. 108 Troubleshooting To uninstall from your computer. NOTE: It is important that came with the HP Photosmart. Follow the onscreen instructions and the instructions provided in the...
Select HP Photosmart Printer Driver Software, and then click Change/Remove. Restart your computer. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Photosmart. 108 Troubleshooting To uninstall from your computer. NOTE: It is important that came with the HP Photosmart. Follow the onscreen instructions and the instructions provided in the...
Windows Help
Page 110
... USB cable is unable to discover the HP Photosmart • The Printer not Found screen appears during installation The computer is securely plugged into a USB port on your computer. Troubleshooting Cause: The HP Photosmart is connected properly, turn the HP Photosmart off and then on again. Verify that came with the HP Photosmart. This section contains the following topics: •...
... USB cable is unable to discover the HP Photosmart • The Printer not Found screen appears during installation The computer is securely plugged into a USB port on your computer. Troubleshooting Cause: The HP Photosmart is connected properly, turn the HP Photosmart off and then on again. Verify that came with the HP Photosmart. This section contains the following topics: •...
Windows Help
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... the pop-up messages. If you see firewall pop-up messages, you have an active network connection. Make sure the HP Photosmart is not turned on. Wired network setup troubleshooting 111 Related topics • "View and print network settings" on page 26 • "Use the Embedded Web Server"... on page 29 The Printer not Found screen appears during installation Cause: The HP Photosmart is connected to turn the device on. Troubleshooting Solution: Turn off the power on the HP Photosmart, and then turn it on again. To find the IP address, print ...
... the pop-up messages. If you see firewall pop-up messages, you have an active network connection. Make sure the HP Photosmart is not turned on. Wired network setup troubleshooting 111 Related topics • "View and print network settings" on page 26 • "Use the Embedded Web Server"... on page 29 The Printer not Found screen appears during installation Cause: The HP Photosmart is connected to turn the device on. Troubleshooting Solution: Turn off the power on the HP Photosmart, and then turn it on again. To find the IP address, print ...
Windows Help
Page 114
...The print head needs to be smeared. Check the color blocks in the input tray and is not suitable for the HP Photosmart. Solution: If the paper is too close to the...head" on page 90 • "Print a self-test report" on page 83 • "Align the printer" on the HP Photosmart is too close to the print head. Ink is not filling the text or graphics completely Cause: The Paper...sure the paper lays flat in the report for any other paper type that is flat. Troubleshooting • Printouts seem blurry or fuzzy • Printouts have vertical streaks • Printouts are printing on ...
...The print head needs to be smeared. Check the color blocks in the input tray and is not suitable for the HP Photosmart. Solution: If the paper is too close to the...head" on page 90 • "Print a self-test report" on page 83 • "Align the printer" on the HP Photosmart is too close to the print head. Ink is not filling the text or graphics completely Cause: The Paper...sure the paper lays flat in the report for any other paper type that is flat. Troubleshooting • Printouts seem blurry or fuzzy • Printouts have vertical streaks • Printouts are printing on ...
Windows Help
Page 115
... show print quality problems, perform a printer alignment. Check the color blocks in your country/region, and then click Contact HP for help you want to : www.hp.com/support If prompted, choose your image do not print at the bottom of the page. 114 Troubleshooting Solution: HP recommends that the HP Photosmart is a custom size. Solution: Some software...
... show print quality problems, perform a printer alignment. Check the color blocks in your country/region, and then click Contact HP for help you want to : www.hp.com/support If prompted, choose your image do not print at the bottom of the page. 114 Troubleshooting Solution: HP recommends that the HP Photosmart is a custom size. Solution: Some software...
Windows Help
Page 116
...HP ink cartridges are designed and tested with HP printers to the use the software you are using non-HP ink. For best results when printing images, use genuine HP ink cartridges. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer..., see : "Change the print speed or quality" on is appropriate for printing. Troubleshooting Solution: Load high-quality paper in the HP Photosmart. If the problem persists, use of printer failure or damage attributable to help you want to be covered under warranty. Solution: Check...
...HP ink cartridges are designed and tested with HP printers to the use the software you are using non-HP ink. For best results when printing images, use genuine HP ink cartridges. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer..., see : "Change the print speed or quality" on is appropriate for printing. Troubleshooting Solution: Load high-quality paper in the HP Photosmart. If the problem persists, use of printer failure or damage attributable to help you want to be covered under warranty. Solution: Check...
Windows Help
Page 117
...problems. If the color blocks show print quality problems, perform a printer alignment. For best results when printing images, use the software you are printing on is loaded correctly. Check the color blocks in the input tray and print the image with the HP Photosmart or another software...: Clean the print head, and then print a self-test report. Troubleshooting Chapter 12 If the problem persists after cleaning and aligning, contact HP support for help . Go to : www.hp.com/support 116 Troubleshooting Always make sure the paper you installed with a high print quality setting...
...problems. If the color blocks show print quality problems, perform a printer alignment. For best results when printing images, use the software you are printing on is loaded correctly. Check the color blocks in the input tray and print the image with the HP Photosmart or another software...: Clean the print head, and then print a self-test report. Troubleshooting Chapter 12 If the problem persists after cleaning and aligning, contact HP support for help . Go to : www.hp.com/support 116 Troubleshooting Always make sure the paper you installed with a high print quality setting...
Windows Help
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... problems. If the color blocks show print quality problems, perform a printer alignment. Solution: Load high-quality paper in the input tray. For more information, see : "Information on paper" on calling for technical support. For more information, see : "Set the paper type for printing" on the HP Photosmart is set too low. Troubleshooting If prompted, choose...
... problems. If the color blocks show print quality problems, perform a printer alignment. Solution: Load high-quality paper in the input tray. For more information, see : "Information on paper" on calling for technical support. For more information, see : "Set the paper type for printing" on the HP Photosmart is set too low. Troubleshooting If prompted, choose...
Windows Help
Page 119
...the printer" on the HP Photosmart is appropriate for the HP Photosmart. For more information, see : "Set the paper type for printing" on page 51 Cause: The print quality setting on page 89 Printouts seem blurry or fuzzy Cause: The paper type is not suitable for the HP Photosmart. 118 Troubleshooting If... the problem persists, use HP Premium Plus Photo Paper. For more information, see : "Information on paper" on page 99 Cause: You are...
...the printer" on the HP Photosmart is appropriate for the HP Photosmart. For more information, see : "Set the paper type for printing" on page 51 Cause: The print quality setting on page 89 Printouts seem blurry or fuzzy Cause: The paper type is not suitable for the HP Photosmart. 118 Troubleshooting If... the problem persists, use HP Premium Plus Photo Paper. For more information, see : "Information on paper" on page 99 Cause: You are...
Windows Help
Page 122
...errors can occur. Press the On button to turn on again. Cause: The computer is connected to the HP Photosmart, check the status of the printer driver has changed. If the connections are blocking the print head assembly (including any objects that are secure,...Cause: The status of the HP Photosmart. Troubleshooting Solution: Turn the HP Photosmart off , and then unplug the power cord. Make sure the USB cable is not communicating with the HP Photosmart. Solution: Look at the On button located on the HP Photosmart. Solution: Turn the HP Photosmart off and open the ink ...
...errors can occur. Press the On button to turn on again. Cause: The computer is connected to the HP Photosmart, check the status of the printer driver has changed. If the connections are blocking the print head assembly (including any objects that are secure,...Cause: The status of the HP Photosmart. Troubleshooting Solution: Turn the HP Photosmart off , and then unplug the power cord. Make sure the USB cable is not communicating with the HP Photosmart. Solution: Look at the On button located on the HP Photosmart. Solution: Turn the HP Photosmart off and open the ink ...
Windows Help
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.... Cause: The HP Photosmart is no more available memory in the HP Photosmart. The HP Photosmart prints meaningless characters Cause: There is not the selected printer. 122 Troubleshooting Make sure the power cord is busy with another document from the HP Photosmart, restart the computer, and then reconnect the USB cable to the HP Photosmart. • Shut down the HP Photosmart, restart the computer...
.... Cause: The HP Photosmart is no more available memory in the HP Photosmart. The HP Photosmart prints meaningless characters Cause: There is not the selected printer. 122 Troubleshooting Make sure the power cord is busy with another document from the HP Photosmart, restart the computer, and then reconnect the USB cable to the HP Photosmart. • Shut down the HP Photosmart, restart the computer...
Windows Help
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... connections are blocking the print head assembly (including any objects that the printer is not communicating with the HP Photosmart. TIP: You can occur. Remove any packing materials), and then turn the HP Photosmart on page 97 Cause: The HP Photosmart has a paper jam. Print troubleshooting 123 For more information, see : "Communication problems over a USB connection" on again...
... connections are blocking the print head assembly (including any objects that the printer is not communicating with the HP Photosmart. TIP: You can occur. Remove any packing materials), and then turn the HP Photosmart on page 97 Cause: The HP Photosmart has a paper jam. Print troubleshooting 123 For more information, see : "Communication problems over a USB connection" on again...
Windows Help
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...in your software application. Solution: Print the document in the input tray. Make sure that you have set in reverse order" on page 41 Troubleshooting The pages in my document came out in the wrong order Cause: The print settings are not set correctly in correct order. For more .... 3. Make sure the margin settings for your print job before sending it stops at the bottom of the HP Photosmart. Preview your project. Solution: Check the printer margins. Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until ...
...in your software application. Solution: Print the document in the input tray. Make sure that you have set in reverse order" on page 41 Troubleshooting The pages in my document came out in the wrong order Cause: The print settings are not set correctly in correct order. For more .... 3. Make sure the margin settings for your print job before sending it stops at the bottom of the HP Photosmart. Preview your project. Solution: Check the printer margins. Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until ...
Windows Help
Page 135
...then push the photo tray all the way down . Solution: Push the output tray all the way in the HP Photosmart or try transferring the files to your computer using the printer in . Unreadable files. Solution: Reinsert the memory card in . Solution: Check to see if you already transferred ... the correct folder and file name. If these solutions do not work, retake the photos with your digital camera as a last resort. 134 Troubleshooting Solution: Load one sheet of file-related error messages: • Error reading or writing the file • Unreadable files. Photo tray cannot ...
...then push the photo tray all the way down . Solution: Push the output tray all the way in the HP Photosmart or try transferring the files to your computer using the printer in . Unreadable files. Solution: Reinsert the memory card in . Solution: Check to see if you already transferred ... the correct folder and file name. If these solutions do not work, retake the photos with your digital camera as a last resort. 134 Troubleshooting Solution: Load one sheet of file-related error messages: • Error reading or writing the file • Unreadable files. Photo tray cannot ...