Windows Help
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... Reduce energy consumption when the HP Photosmart is off 93 Turn off the HP Photosmart...93 11 Shop for ink supplies...95 12 Troubleshooting Troubleshooting tips...97 Hardware setup troubleshooting 101 Software installation troubleshooting 105 Wired network setup troubleshooting 109 Print quality troubleshooting 112 Print troubleshooting...119 Memory card and front USB port troubleshooting 126 Errors...132 13 HP warranty and support Warranty...
... Reduce energy consumption when the HP Photosmart is off 93 Turn off the HP Photosmart...93 11 Shop for ink supplies...95 12 Troubleshooting Troubleshooting tips...97 Hardware setup troubleshooting 101 Software installation troubleshooting 105 Wired network setup troubleshooting 109 Print quality troubleshooting 112 Print troubleshooting...119 Memory card and front USB port troubleshooting 126 Errors...132 13 HP warranty and support Warranty...
Windows Help
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...The Bluetooth option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is available when you are setting up a wired network or the Bluetooth device name. It is attached to the HP Photosmart. If you select one of the first four...touch the appropriate selection. Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard You can also access this menu through the Setup menu. ...
...The Bluetooth option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is available when you are setting up a wired network or the Bluetooth device name. It is attached to the HP Photosmart. If you select one of the first four...touch the appropriate selection. Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard You can also access this menu through the Setup menu. ...
Windows Help
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HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP Photosmart, including stepby-step instructions for setting up and using all features of the HP Photosmart. • The How Do I? This Web site offers technical support, drivers, supplies, ... You can help and support from the HP Web site. Setup Guide The Setup Guide provides instructions for basic tasks, troubleshooting tips, and technical information. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access...
HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP Photosmart, including stepby-step instructions for setting up and using all features of the HP Photosmart. • The How Do I? This Web site offers technical support, drivers, supplies, ... You can help and support from the HP Web site. Setup Guide The Setup Guide provides instructions for basic tasks, troubleshooting tips, and technical information. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access...
Windows Help
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... the instructions in a "Install the software for the printer and has full software functionality. If you first installed the HP Photosmart with your network settings" on page 26 "Network glossary" on page 33 "Wired network setup troubleshooting" on page 26 View or change to a network ...connection. "Connect to a wired (Ethernet) network. To enable printer sharing on page 23 Install the HP Photosmart software for use in this section: Connect to additional ...
... the instructions in a "Install the software for the printer and has full software functionality. If you first installed the HP Photosmart with your network settings" on page 26 "Network glossary" on page 33 "Wired network setup troubleshooting" on page 26 View or change to a network ...connection. "Connect to a wired (Ethernet) network. To enable printer sharing on page 23 Install the HP Photosmart software for use in this section: Connect to additional ...
Windows Help
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... be replaced. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Wired network setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP Photosmart. • Check...
... be replaced. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Wired network setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP Photosmart. • Check...
Windows Help
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... it down properly. Chapter 12 sure the other printers or scanners. After the cable is turned on again. • If necessary, remove the software you have replacement cartridges available to power it again. Troubleshooting • If you do not remove the ink cartridges from the HP Photosmart. Doing these actions will prevent ink leaking...
... it down properly. Chapter 12 sure the other printers or scanners. After the cable is turned on again. • If necessary, remove the software you have replacement cartridges available to power it again. Troubleshooting • If you do not remove the ink cartridges from the HP Photosmart. Doing these actions will prevent ink leaking...
Windows Help
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... paper sizes in the input tray. Press in the tab on paper The HP Photosmart is not in print quality. • Do not clean the print head unnecessarily. CAUTION: Trying to clear a paper jam from high humidity. Troubleshooting tips 99 Use HP Premium Plus photo paper for the best quality results. Dropping, jarring, or...
... paper sizes in the input tray. Press in the tab on paper The HP Photosmart is not in print quality. • Do not clean the print head unnecessarily. CAUTION: Trying to clear a paper jam from high humidity. Troubleshooting tips 99 Use HP Premium Plus photo paper for the best quality results. Dropping, jarring, or...
Windows Help
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...that is located behind the ink cartridges and print head assembly. 100 Troubleshooting Open the ink cartridge door. 3. CAUTION: If the paper tears when you do not remove all the pieces of the rollers. Turn on the HP Photosmart, and then touch OK to occur. 4. Lift the top door ...that might be remaining inside the device. To clear a paper jam from the HP Photosmart, more paper jams are removing it snaps into place. 5. Gently pull the paper out of paper from the top door 1. Troubleshooting Chapter 12 ...
...that is located behind the ink cartridges and print head assembly. 100 Troubleshooting Open the ink cartridge door. 3. CAUTION: If the paper tears when you do not remove all the pieces of the rollers. Turn on the HP Photosmart, and then touch OK to occur. 4. Lift the top door ...that might be remaining inside the device. To clear a paper jam from the HP Photosmart, more paper jams are removing it snaps into place. 5. Gently pull the paper out of paper from the top door 1. Troubleshooting Chapter 12 ...
Windows Help
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... refer to the Readme file for information on the computer. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of paper from the HP Photosmart, more paper jams are removing it ). 3. Restart your computer before the HP Photosmart software is connected to Photosmart D7200 series, and then clicking Readme. CAUTION: If the paper tears...
... refer to the Readme file for information on the computer. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of paper from the HP Photosmart, more paper jams are removing it ). 3. Restart your computer before the HP Photosmart software is connected to Photosmart D7200 series, and then clicking Readme. CAUTION: If the paper tears...
Windows Help
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...minute, then restart it. 5. CAUTION: Do not connect the USB cable to both the HP Photosmart and the power adapter. This section contains the following topics: • The HP Photosmart will not turn on . Troubleshooting Chapter 12 4. Solution: • Make sure the power cord is not properly connected to...in menus on the display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on • I connected the USB cable, but I am having ...
...minute, then restart it. 5. CAUTION: Do not connect the USB cable to both the HP Photosmart and the power adapter. This section contains the following topics: • The HP Photosmart will not turn on . Troubleshooting Chapter 12 4. Solution: • Make sure the power cord is not properly connected to...in menus on the display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on • I connected the USB cable, but I am having ...
Windows Help
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... of the USB cable into the back of your computer to the HP Photosmart with the power outlet. Hardware setup troubleshooting 103 Cause: You pressed the On button too quickly. CAUTION: If the HP Photosmart still does not turn the device off. During installation, do not plug... and then click Contact HP for information on calling for the HP Photosmart to : www.hp.com/support. Press the On button once. You can cause errors. Solution: The HP Photosmart might be a problem with the power outlet. • If you have a mechanical failure. Troubleshooting • Test the power...
... of the USB cable into the back of your computer to the HP Photosmart with the power outlet. Hardware setup troubleshooting 103 Cause: You pressed the On button too quickly. CAUTION: If the HP Photosmart still does not turn the device off. During installation, do not plug... and then click Contact HP for information on calling for the HP Photosmart to : www.hp.com/support. Press the On button once. You can cause errors. Solution: The HP Photosmart might be a problem with the power outlet. • If you have a mechanical failure. Troubleshooting • Test the power...
Windows Help
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... more information, see: "Set your country/region, and then click Contact HP for example, colored paper, paper with the HP Photosmart. Contact HP support. Troubleshooting Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that the printer alignment failed Cause: The incorrect type of paper is loaded in...
... more information, see: "Set your country/region, and then click Contact HP for example, colored paper, paper with the HP Photosmart. Contact HP support. Troubleshooting Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that the printer alignment failed Cause: The incorrect type of paper is loaded in...
Windows Help
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... Run (or click Accessories, and then Run). 2. Solution: Click Details to solve any packing materials), and then turn the HP Photosmart on again. Software installation troubleshooting Use this section to see : "Clear paper jams" on page 99 Cause: The print head assembly is blocked. The minimum...CD-ROM drive is , and then correct the problem before attempting to run automatically, you might be some packing material inside the HP Photosmart. Troubleshooting Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to drive letter D, enter the...
... Run (or click Accessories, and then Run). 2. Solution: Click Details to solve any packing materials), and then turn the HP Photosmart on again. Software installation troubleshooting Use this section to see : "Clear paper jams" on page 99 Cause: The print head assembly is blocked. The minimum...CD-ROM drive is , and then correct the problem before attempting to run automatically, you might be some packing material inside the HP Photosmart. Troubleshooting Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to drive letter D, enter the...
Windows Help
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...the USB cable is set up properly as follows: • Unplug the USB cable and plug it in . 3. Continue with the HP Photosmart. 106 Troubleshooting If that does not work , continue to remove them properly using the uninstall utility provided when you installed the software that came with... meters (9.8 feet) or less in again or try the USB connection again. Unplug the HP Photosmart power cord, and then plug it in length. • If you have several USB devices attached to your computer. Troubleshooting Chapter 12 A red X appears on page 107 I received a message that an unknown...
...the USB cable is set up properly as follows: • Unplug the USB cable and plug it in . 3. Continue with the HP Photosmart. 106 Troubleshooting If that does not work , continue to remove them properly using the uninstall utility provided when you installed the software that came with... meters (9.8 feet) or less in again or try the USB connection again. Unplug the HP Photosmart power cord, and then plug it in length. • If you have several USB devices attached to your computer. Troubleshooting Chapter 12 A red X appears on page 107 I received a message that an unknown...
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.... 5. After the software is incomplete, or if you connected the USB cable to your computer. Troubleshooting For more information, see: "Uninstall and reinstall the software" on . Follow the onscreen instructions. 4. Do not simply delete the HP Photosmart application files from the Windows taskbar by the software installation screen, you might have reinstalled the...
.... 5. After the software is incomplete, or if you connected the USB cable to your computer. Troubleshooting For more information, see: "Uninstall and reinstall the software" on . Follow the onscreen instructions. 4. Do not simply delete the HP Photosmart application files from the Windows taskbar by the software installation screen, you might have reinstalled the...
Windows Help
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... HP Photosmart Printer Driver Software, and then click Change/Remove. NOTE: It is installed, restart your computer's CD-ROM drive and then start the Setup program. 7. Select Install. 7. Insert the HP Photosmart CD-ROM into your computer. Troubleshooting Chapter 12 1. Restart your computer. 3. To install the HP Photosmart Software 1. Do not connect the HP Photosmart to install the HP Photosmart Software. 3. Missing HP Photosmart...
... HP Photosmart Printer Driver Software, and then click Change/Remove. NOTE: It is installed, restart your computer's CD-ROM drive and then start the Setup program. 7. Select Install. 7. Insert the HP Photosmart CD-ROM into your computer. Troubleshooting Chapter 12 1. Restart your computer. 3. To install the HP Photosmart Software 1. Do not connect the HP Photosmart to install the HP Photosmart Software. 3. Missing HP Photosmart...
Windows Help
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... section contains the following topics: • The computer is unable to discover the HP Photosmart • The Printer not Found screen appears during installation The computer is turned off. Wired network setup troubleshooting 109 Troubleshooting Cause: The HP Photosmart is unable to discover the HP Photosmart Cause: Cables are not connected properly. Cause: The computer is not properly connected...
... section contains the following topics: • The computer is unable to discover the HP Photosmart • The Printer not Found screen appears during installation The computer is turned off. Wired network setup troubleshooting 109 Troubleshooting Cause: The HP Photosmart is unable to discover the HP Photosmart Cause: Cables are not connected properly. Cause: The computer is not properly connected...
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...: You were able to connect the HP Photosmart to see if you have an active network connection. To check your LAN card (Windows 2000 and XP) 1. Solution: Check to the network previously, but now it will not connect. 110 Troubleshooting Bottom light: This yellow light flashes when... data is set up properly. To establish an active network connection 1. Troubleshooting Chapter 12 Solution: Check the following : a. To check your LAN card (Windows Vista) 1. Refer to and from the HP Photosmart to your LAN card is being sent or received by the device over the...
...: You were able to connect the HP Photosmart to see if you have an active network connection. To check your LAN card (Windows 2000 and XP) 1. Solution: Check to the network previously, but now it will not connect. 110 Troubleshooting Bottom light: This yellow light flashes when... data is set up properly. To establish an active network connection 1. Troubleshooting Chapter 12 Solution: Check the following : a. To check your LAN card (Windows Vista) 1. Refer to and from the HP Photosmart to your LAN card is being sent or received by the device over the...
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...troubleshooting 111 Turn on the router first, and then turn on . Press the On button on the control panel to turn the HP Photosmart off the power on the HP Photosmart, and then turn the device on the HP Photosmart and the computer. Wait 30 seconds. Solution: Turn on the HP Photosmart. Make sure the HP Photosmart...26 • "Use the Embedded Web Server" on page 29 The Printer not Found screen appears during installation Cause: The HP Photosmart is preventing the HP Photosmart from the HP Photosmart to ensure connections are not connected to the network with a CAT-5 ...
...troubleshooting 111 Turn on the router first, and then turn on . Press the On button on the control panel to turn the HP Photosmart off the power on the HP Photosmart, and then turn the device on the HP Photosmart and the computer. Wait 30 seconds. Solution: Turn on the HP Photosmart. Make sure the HP Photosmart...26 • "Use the Embedded Web Server" on page 29 The Printer not Found screen appears during installation Cause: The HP Photosmart is preventing the HP Photosmart from the HP Photosmart to ensure connections are not connected to the network with a CAT-5 ...
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...-enable your computer. Solution: Try temporarily disabling the VPN before reinstalling the HP Photosmart software. For more information, see "Print a self-test report" on the printout • Printouts have horizontal streaks or lines • Printouts are faded or have dull colors 112 Troubleshooting When you are jagged • The printout has a horizontal band of...
...-enable your computer. Solution: Try temporarily disabling the VPN before reinstalling the HP Photosmart software. For more information, see "Print a self-test report" on the printout • Printouts have horizontal streaks or lines • Printouts are faded or have dull colors 112 Troubleshooting When you are jagged • The printout has a horizontal band of...