Diagnostic Codes
Page 1
... ... To identify the location of each view, simply click that brings you will find an image viewer with a menu of this product's external views. To learn more about the diagnostic behavior of the LEDs for the HP Chromebook x360 14b-cb0000 LED Diagnostic (Click the link to navigate this platform's LED diagnostic states) On this page you back to use it ! On...
... ... To identify the location of each view, simply click that brings you will find an image viewer with a menu of this product's external views. To learn more about the diagnostic behavior of the LEDs for the HP Chromebook x360 14b-cb0000 LED Diagnostic (Click the link to navigate this platform's LED diagnostic states) On this page you back to use it ! On...
Part Locator
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.... Parts List (Click the link to navigate to the views) On this page, you wish to use it ! That's it ... To view a specific view in the list. External Views (Click the link to navigate to the parts) On this page you will find large icons of each of the external views of the replaceable parts for the HP Chromebook x360 14b-cb0000 Here's how to review.
.... Parts List (Click the link to navigate to the views) On this page, you wish to use it ! That's it ... To view a specific view in the list. External Views (Click the link to navigate to the parts) On this page you will find large icons of each of the external views of the replaceable parts for the HP Chromebook x360 14b-cb0000 Here's how to review.
Part Locator
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Base Enclosure Battery Speaker Assembly Wireless LAN Module Heat Sink Touchpad USB Board System Board (Top) System Board (Bottom) Top Cover Display Panel Assembly Display Panel Webcam Webcam Cable Display Panel Cable Touch Control Board Cable Hinges Hinge Caps Wireless LAN Antennas Display Enclosure Go to External Views Base Enclosure
Base Enclosure Battery Speaker Assembly Wireless LAN Module Heat Sink Touchpad USB Board System Board (Top) System Board (Bottom) Top Cover Display Panel Assembly Display Panel Webcam Webcam Cable Display Panel Cable Touch Control Board Cable Hinges Hinge Caps Wireless LAN Antennas Display Enclosure Go to External Views Base Enclosure
Part Locator
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Base Enclosure Battery Speaker Assembly Wireless LAN Module Heat Sink Touchpad USB Board System Board (Top) System Board (Bottom) Top Cover Display Panel Assembly Display Panel Webcam Webcam Cable Display Panel Cable Touch Control Board Cable Hinges Hinge Caps Wireless LAN Antennas Display Enclosure Go to External Views Battery
Base Enclosure Battery Speaker Assembly Wireless LAN Module Heat Sink Touchpad USB Board System Board (Top) System Board (Bottom) Top Cover Display Panel Assembly Display Panel Webcam Webcam Cable Display Panel Cable Touch Control Board Cable Hinges Hinge Caps Wireless LAN Antennas Display Enclosure Go to External Views Battery
Part Locator
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Base Enclosure Battery Speaker Assembly Wireless LAN Module Heat Sink Touchpad USB Board System Board (Top) System Board (Bottom) Top Cover Display Panel Assembly Display Panel Webcam Webcam Cable Display Panel Cable Touch Control Board Cable Hinges Hinge Caps Wireless LAN Antennas Display Enclosure Go to External Views Speaker Assembly
Base Enclosure Battery Speaker Assembly Wireless LAN Module Heat Sink Touchpad USB Board System Board (Top) System Board (Bottom) Top Cover Display Panel Assembly Display Panel Webcam Webcam Cable Display Panel Cable Touch Control Board Cable Hinges Hinge Caps Wireless LAN Antennas Display Enclosure Go to External Views Speaker Assembly
Part Locator
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Base Enclosure Battery Speaker Assembly Wireless LAN Module Heat Sink Touchpad USB Board System Board (Top) System Board (Bottom) Top Cover Display Panel Assembly Display Panel Webcam Webcam Cable Display Panel Cable Touch Control Board Cable Hinges Hinge Caps Wireless LAN Antennas Display Enclosure Go to External Views Heat Sink
Base Enclosure Battery Speaker Assembly Wireless LAN Module Heat Sink Touchpad USB Board System Board (Top) System Board (Bottom) Top Cover Display Panel Assembly Display Panel Webcam Webcam Cable Display Panel Cable Touch Control Board Cable Hinges Hinge Caps Wireless LAN Antennas Display Enclosure Go to External Views Heat Sink
Maintenance and Service Guide
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5 Removal and replacement procedures for authorized service provider parts 23 Component replacement procedures ...23 Preparation for disassembly ...23 Bottom cover ...23 Battery ...24 WLAN module ...26 Speakers ...27 Touchpad ...28 I/O board ...29 Heat sink ...30 System board ...31 Display assembly ...34 Keyboard with top cover ...38 6 Backing up, resetting, and recovering ...40 Backing up ...40 Resetting ...40 Recovering ...40 Installing the Chromebook Recovery Utility 41 Creating recovery media ...41 Recovering the Chrome operating system 41 Setting up your computer after...
5 Removal and replacement procedures for authorized service provider parts 23 Component replacement procedures ...23 Preparation for disassembly ...23 Bottom cover ...23 Battery ...24 WLAN module ...26 Speakers ...27 Touchpad ...28 I/O board ...29 Heat sink ...30 System board ...31 Display assembly ...34 Keyboard with top cover ...38 6 Backing up, resetting, and recovering ...40 Backing up ...40 Resetting ...40 Recovering ...40 Installing the Chromebook Recovery Utility 41 Creating recovery media ...41 Recovering the Chrome operating system 41 Setting up your computer after...
Maintenance and Service Guide
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..., 45% NTSC Memory Soldered on board, nonupgradeable LPDDR4x-2933 Supports the following configurations: ● 8 GB ● 4 GB Primary storage On-board embedded MultiMedia Controller (eMMC v5.0) configuration 128 GB 64 GB 32 GB Audio and video Dual speakers B&O HD Audio HP Wide Vision Camera 720p by 30 frames per second Dual digital microphones with appropriate software (echo cancellation, noise suppression) Wireless Integrated wireless options with dual antennas...
..., 45% NTSC Memory Soldered on board, nonupgradeable LPDDR4x-2933 Supports the following configurations: ● 8 GB ● 4 GB Primary storage On-board embedded MultiMedia Controller (eMMC v5.0) configuration 128 GB 64 GB 32 GB Audio and video Dual speakers B&O HD Audio HP Wide Vision Camera 720p by 30 frames per second Dual digital microphones with appropriate software (echo cancellation, noise suppression) Wireless Integrated wireless options with dual antennas...
Maintenance and Service Guide
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... (microphone) combo jack (2) USB 3.2 Gen1 Type C, supporting: - Table 1-1 Product components and their descriptions (continued) Category Description Media card reader Supports microSD™, SDHC™, SDXC™ up to UHS-104 Push-push insertion/removal Pen HP Active Pen Ports Audio-out (headphone)/audio-in jet black or spruce blue Clickpad requirements: Image sensor Multitouch gestures enabled Taps enabled as default Power requirements Battery 2 cell, 47 Whr, lithium-polymer Long life Fast charge...
... (microphone) combo jack (2) USB 3.2 Gen1 Type C, supporting: - Table 1-1 Product components and their descriptions (continued) Category Description Media card reader Supports microSD™, SDHC™, SDXC™ up to UHS-104 Push-push insertion/removal Pen HP Active Pen Ports Audio-out (headphone)/audio-in jet black or spruce blue Clickpad requirements: Image sensor Multitouch gestures enabled Taps enabled as default Power requirements Battery 2 cell, 47 Whr, lithium-polymer Long life Fast charge...
Maintenance and Service Guide
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.... To insert a card: 1. Connects an AC adapter that store, manage, share, or access information. Table 2-1 Right-side components and their descriptions Component (1) Memory card reader (2) AC adapter and battery light (3) USB Type-C® power connector and SuperSpeed port Description Reads optional memory cards that has a USB Type-C connector, supplying power to identify the components on the card, and then remove it is not charging. Insert the card into the memory card reader, and then press in Sleep mode. Right 3 Hold...
.... To insert a card: 1. Connects an AC adapter that store, manage, share, or access information. Table 2-1 Right-side components and their descriptions Component (1) Memory card reader (2) AC adapter and battery light (3) USB Type-C® power connector and SuperSpeed port Description Reads optional memory cards that has a USB Type-C connector, supplying power to identify the components on the card, and then remove it is not charging. Insert the card into the memory card reader, and then press in Sleep mode. Right 3 Hold...
Maintenance and Service Guide
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...) on or plugged in any flexible cables, like power cord, keyboard cable, and USB cables. 6. Discard the gloves after each cleaning. Remove any flexible cables, like power cord, keyboard cable, and USB cables. 6. Finish with any installed batteries from the product. Wipe the exterior of harmful bacteria and viruses. See Cleaning your computer: 1. If liquid makes its way inside your device and unplug the power cord and other connected external devices.
...) on or plugged in any flexible cables, like power cord, keyboard cable, and USB cables. 6. Discard the gloves after each cleaning. Remove any flexible cables, like power cord, keyboard cable, and USB cables. 6. Finish with any installed batteries from the product. Wipe the exterior of harmful bacteria and viruses. See Cleaning your computer: 1. If liquid makes its way inside your device and unplug the power cord and other connected external devices.
Maintenance and Service Guide
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... follow the on-screen instructions. Remove the bottom cover: 23 NOTE: Details about supported parts for initial safety procedures. 1. See Removal and replacement procedures preliminary requirements on the service tag at the bottom of your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. If you service the parts described in this chapter should be accessed only by unplugging...
... follow the on-screen instructions. Remove the bottom cover: 23 NOTE: Details about supported parts for initial safety procedures. 1. See Removal and replacement procedures preliminary requirements on the service tag at the bottom of your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. If you service the parts described in this chapter should be accessed only by unplugging...
Maintenance and Service Guide
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... module protective tape Spare part number L92724-005 L44796-005 L92736-001 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for authorized service provider parts Remove the plastic protector from the system board (see Battery on the WLAN module (1). 2. The #2 black WLAN antenna cable connects to the WLAN module #1 Main terminal. Remove the Phillips M2.0 × 2.5 screw (3). 26 Chapter 5 Removal and replacement procedures for use...
... module protective tape Spare part number L92724-005 L44796-005 L92736-001 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for authorized service provider parts Remove the plastic protector from the system board (see Battery on the WLAN module (1). 2. The #2 black WLAN antenna cable connects to the WLAN module #1 Main terminal. Remove the Phillips M2.0 × 2.5 screw (3). 26 Chapter 5 Removal and replacement procedures for use...
Maintenance and Service Guide
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... authorized service provider parts Disconnect the battery cable from integrated WLAN module (1) ● Camera cable (2) ● Display cable (3) ● I/O board cable (ZIF) (4) ● I/O board cable (ZIF) (5) ● Keyboard backlight cable (ZIF) (select products only) (6) ● Keyboard cable (ZIF) (7) ● Touchpad cable (ZIF) (8) ● Speaker cable (9) 32 Chapter 5 Removal and replacement procedures for disassembly (see WLAN module on page 24). 4. Table 5-8 System board descriptions and part numbers Description Intel Pentium N6000 processor, 8 GB of system memory, 128...
... authorized service provider parts Disconnect the battery cable from integrated WLAN module (1) ● Camera cable (2) ● Display cable (3) ● I/O board cable (ZIF) (4) ● I/O board cable (ZIF) (5) ● Keyboard backlight cable (ZIF) (select products only) (6) ● Keyboard cable (ZIF) (7) ● Touchpad cable (ZIF) (8) ● Speaker cable (9) 32 Chapter 5 Removal and replacement procedures for disassembly (see WLAN module on page 24). 4. Table 5-8 System board descriptions and part numbers Description Intel Pentium N6000 processor, 8 GB of system memory, 128...
Maintenance and Service Guide
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... sign in with your user profile or settings. ● You restarted your computer, and it still doesn't work properly, you reset, back up your data to an optional USB flash drive or SD memory card or through Google Drive. Follow the on-screen instructions to reset your computer, and sign in with the Chromebook Recovery Utility. 6 Backing up, resetting, and recovering This chapter provides information about creating a backup, go to http...
... sign in with your user profile or settings. ● You restarted your computer, and it still doesn't work properly, you reset, back up your data to an optional USB flash drive or SD memory card or through Google Drive. Follow the on-screen instructions to reset your computer, and sign in with the Chromebook Recovery Utility. 6 Backing up, resetting, and recovering This chapter provides information about creating a backup, go to http...
Maintenance and Service Guide
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... for chrome recovery, select Chromebook Recovery Utility from the device before you need the following prerequisites: ● A USB flash drive or SD memory card with internet access. Creating recovery media You can install this message is created, so back up all files from the Apps list, and follow the on-screen instructions. Select the Launcher icon, and then select All Apps. 3. NOTE: All data and partitions on -screen instructions to recover the Chrome operating system on...
... for chrome recovery, select Chromebook Recovery Utility from the device before you need the following prerequisites: ● A USB flash drive or SD memory card with internet access. Creating recovery media You can install this message is created, so back up all files from the Apps list, and follow the on-screen instructions. Select the Launcher icon, and then select All Apps. 3. NOTE: All data and partitions on -screen instructions to recover the Chrome operating system on...
Maintenance and Service Guide
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... the recovery media is ready to be formatted using a formatting tool provided by your operating system. 42 Chapter 6 Backing up your storage device. Erasing and reformatting the recovery media When you need to run the Chrome Recovery Utility again or use the Chromebook Recovery Utility to reuse your computer after the verification step is complete" message appears, remove the recovery media. After recovery, you might need to use a different USB flash drive or SD memory card. 4. NOTE...
... the recovery media is ready to be formatted using a formatting tool provided by your operating system. 42 Chapter 6 Backing up your storage device. Erasing and reformatting the recovery media When you need to run the Chrome Recovery Utility again or use the Chromebook Recovery Utility to reuse your computer after the verification step is complete" message appears, remove the recovery media. After recovery, you might need to use a different USB flash drive or SD memory card. 4. NOTE...
Maintenance and Service Guide
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... spare part number 12 I I/O board illustrated 12 removal 29 spare part number 12 spare part numbers 29 illustrated parts catalog 10 internal microphones, identifying 5 J jacks audio-in (microphone) 4 audio-out (headphone) 4 K keyboard product description 2 keyboard with top cover spare part numbers 38 keys esc 7 L labels Bluetooth 8 regulatory 8 serial number 8 service 8 wireless certification 8 WLAN 8 lights AC adapter and battery 3, 4 camera 6 M memory card reader, identifying 3 microphone (audio-in) jack, identifying 4 P packaging guidelines 15, 21 pen product description 2 pointing device...
... spare part number 12 I I/O board illustrated 12 removal 29 spare part number 12 spare part numbers 29 illustrated parts catalog 10 internal microphones, identifying 5 J jacks audio-in (microphone) 4 audio-out (headphone) 4 K keyboard product description 2 keyboard with top cover spare part numbers 38 keys esc 7 L labels Bluetooth 8 regulatory 8 serial number 8 service 8 wireless certification 8 WLAN 8 lights AC adapter and battery 3, 4 camera 6 M memory card reader, identifying 3 microphone (audio-in) jack, identifying 4 P packaging guidelines 15, 21 pen product description 2 pointing device...
Maintenance and Service Guide
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... 8 removal and replacement procedures 23 resetting 40 S Screw Kit, spare part number 14 sensors, product description 2 serial number, computer 8 service labels, locating 8 spare part country codes 38 speaker removal 27 spare part numbers 27 speakers, identifying 6 specifications computer 43 display 43 hard drive 43 static electricity 15, 16 support information 21 system board removal 31 spare part numbers 31 system recovery Chrome operating system 41 Chromebook Recovery Utility 41 recovery media 41 T touchpad illustrated 12 removal 28 spare part number 12 spare part numbers 28 touchpad zone...
... 8 removal and replacement procedures 23 resetting 40 S Screw Kit, spare part number 14 sensors, product description 2 serial number, computer 8 service labels, locating 8 spare part country codes 38 speaker removal 27 spare part numbers 27 speakers, identifying 6 specifications computer 43 display 43 hard drive 43 static electricity 15, 16 support information 21 system board removal 31 spare part numbers 31 system recovery Chrome operating system 41 Chromebook Recovery Utility 41 recovery media 41 T touchpad illustrated 12 removal 28 spare part number 12 spare part numbers 28 touchpad zone...
User Guide
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... labels Bluetooth 7 regulatory 7 serial number 7 service 7 wireless certification 7 WLAN 7 lights AC adapter and battery 1, 2 camera 4 M memory card reader, identifying 1 microphone (audio-in) jack, identifying 2 mute action key 6 O operating environment 19 P ports USB 2 power button, identifying 3 printing 13 product name and number, computer 7 R recovery media creating 15 erase 16 recovery, performing 14 regulatory information regulatory label 7 wireless certification labels 7 reload action key 6 resetting 14 resources, accessibility 24 S scrolling touch screen gesture 10 scrolling Touchpad...
... labels Bluetooth 7 regulatory 7 serial number 7 service 7 wireless certification 7 WLAN 7 lights AC adapter and battery 1, 2 camera 4 M memory card reader, identifying 1 microphone (audio-in) jack, identifying 2 mute action key 6 O operating environment 19 P ports USB 2 power button, identifying 3 printing 13 product name and number, computer 7 R recovery media creating 15 erase 16 recovery, performing 14 regulatory information regulatory label 7 wireless certification labels 7 reload action key 6 resetting 14 resources, accessibility 24 S scrolling touch screen gesture 10 scrolling Touchpad...