HP CQ2128CN Support and Manuals
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Getting Started Guide - Page 2
...
HP supports lawful...set forth in the express statements accompanying such products and services. The information in the U.S. No part... of this copyright protection technology must be photocopied, reproduced, or translated to change without the prior written consent of its software on equipment that is intended for technical or editorial errors...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
...www.hp.com/support
● Upgrade or replace components of information
Where to find additional troubleshooting help.
Setup poster included with your computer.
● See how-to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your...
Getting Started Guide - Page 8
...All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. If the guide is not available there, visit http://www.hp.com/support
PC Help & Tools folder Click Start, .... Where to find
Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and...
Getting Started Guide - Page 10
...most cases, repair damage caused by viruses. Select your computer model from Product search results. If necessary, select your country and language, if necessary, and click Support & Drivers. Look in the HP User Manuals folder.
6. f.
Select your computer
ENWW For protection against new viruses beyond the trial period, purchase an extended update service.
4 Chapter 2 Setting up your...
Getting Started Guide - Page 11
... software preinstalled on the computer. ● The antivirus software, which is preinstalled on -screen instructions to select an ISP and set up with an Internet Service Provider (ISP). After you complete the initial computer setup, you did not set up Internet service. NOTE: Use only licensed original software.
Follow the on the computer, includes
firewall software...
Getting Started Guide - Page 12
The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to your new computer.
NOTE: The Easy Transfer Cable is included with Windows 7 (select models only), to copy files and settings to your files and settings: 1. Follow the on page 1.
6 Chapter 3 Troubleshooting and maintenance
ENWW Click Start, type Windows Easy Transfer into...
Getting Started Guide - Page 18
... the Sleep button (select models only), or press Esc.
Internet access
Symptom
Possible solution
Internet programs do not produce satisfactory sound. Replace the non-powered speakers with... Chapter 3 Troubleshooting and maintenance
ENWW Unplug headphones if they are turned on the back of the computer. No sound is set appropriately. For Windows 7: 1. Refer to the Setup Poster to...
Getting Started Guide - Page 19
...connection or network to factory defaults. Click Start, click Control Panel, click Action Center, and then click
Troubleshooting. 2. If your Internet service provider (ISP) for your Internet connection type. Software troubleshooting
To repair software ●
problems, try to move the computer. Restores your computer to a better position. Symptom
Possible solution
I cannot connect to...
Getting Started Guide - Page 20
... that was installed on -screen instructions. You can also set restore points manually. To start a System Restore: 1. Click System protection, System Restore, click Next, and then follow the on your problem: 1. Close all open programs. 2. Click Start. 2.
Close all open the Device Manager window. 3. Updating device drivers
Complete the following procedure to update a driver, or to...
Getting Started Guide - Page 23
...setting on the monitor screen. Wipe the body of the mouse and the mouse cord by using cleaning wipes. Rinse the roller ball with isopropyl (rubbing) alcohol.
4.
as a result, components can build up, creating a blanket effect; Visit http://www.hp.com/support for additional cleaning instructions...the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Remove any...
Getting Started Guide - Page 28
... you run the program, it will resume where it left off.
22 Chapter 3 Troubleshooting and maintenance
ENWW
You can quit the process at any time. The next time you the specific number of blank discs needed to make the set of recovery discs. It is correct.
If you are using a high-quality blank...
Getting Started Guide - Page 30
... reference. We know that expanding and upgrading are key benefits for our computers and understand that are proud to make this a key differentiator for all customers. The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with setting up and using your computer.
2.
We...
Getting Started Guide - Page 31
Easy to upgrade your system.
Next, try a little surfing! This must be done after you have any problems setting up your system and turning it ! We hope you enjoy discovering the exciting things you can do
There's lots of the Limited Warranty and Support Guide.
The HP website has updated software, tips and tricks, answers for help...
Getting Started Guide - Page 32
... of the Limited Warranty and Support Guide. There are considered consumer replaceable. Warranty print on your product name, warranty period, name, and postal address.
26 Chapter 4 Customer care
ENWW Box 200, Alexandra Post Office, Singapore 911507.
In countries/regions where the warranty is provided in printed format, you have parts replaced, you may be a charge...
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