HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External)
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... about enabling and disabling color printing and tracking color print-job usage. ● Shop for HP Color LaserJet CP6015 Series product support. ● Product manuals. For more information, see whether the correct and most up-to the HP Color LaserJet CP6015 Series product. 204 Chapter 4 HP PCL 6 Print Driver for performing specific tasks, such as clearing paper jams or using special...
... about enabling and disabling color printing and tracking color print-job usage. ● Shop for HP Color LaserJet CP6015 Series product support. ● Product manuals. For more information, see whether the correct and most up-to the HP Color LaserJet CP6015 Series product. 204 Chapter 4 HP PCL 6 Print Driver for performing specific tasks, such as clearing paper jams or using special...
HP Color LaserJet CP6015 Series - User Guide
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Product walkaround Front view HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJet CP6015de 123 4 5 98 6 7 1 Control-panel display 2 Output bin (holds approximately 500 sheets of paper) 3 Duplex switchback tray (HP Color LaserJet CP6015dn and HP Color LaserJet CP6015de only) 4 Right door (provides access for clearing paper jams and replacing parts) 5 Tray 1 (100-sheet multi-purpose tray) 6 Power connection 7 On/Off switch 8 Tray 2 (500-sheet input tray) 9 Front...
Product walkaround Front view HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJet CP6015de 123 4 5 98 6 7 1 Control-panel display 2 Output bin (holds approximately 500 sheets of paper) 3 Duplex switchback tray (HP Color LaserJet CP6015dn and HP Color LaserJet CP6015de only) 4 Right door (provides access for clearing paper jams and replacing parts) 5 Tray 1 (100-sheet multi-purpose tray) 6 Power connection 7 On/Off switch 8 Tray 2 (500-sheet input tray) 9 Front...
HP Color LaserJet CP6015 Series - User Guide
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Item Sub-item A4/LETTER STAPLE Values NORMAL ALTERNATE 1 ALTERNATE 2 FOLD LTR-R & A4 - Controls the speed of the print engine to prevent paper jams by using the stapler buffer. If the ALTERNATE 1 setting is enabled, and the engine is in Autosense Mode, the engine performs at normal speed, ... maker only). Adjusts the fold line for Letter and A4 size paper (booklet maker only). ENWW If the ALTERNATE 2 setting is enabled, the engine always slows down to prevent jams. If the product is used. With the NORMAL, the engine speed is normal, and the stapler buffer is NOT in ...
Item Sub-item A4/LETTER STAPLE Values NORMAL ALTERNATE 1 ALTERNATE 2 FOLD LTR-R & A4 - Controls the speed of the print engine to prevent paper jams by using the stapler buffer. If the ALTERNATE 1 setting is enabled, and the engine is in Autosense Mode, the engine performs at normal speed, ... maker only). Adjusts the fold line for Letter and A4 size paper (booklet maker only). ENWW If the ALTERNATE 2 setting is enabled, the engine always slows down to prevent jams. If the product is used. With the NORMAL, the engine speed is normal, and the stapler buffer is NOT in ...
HP Color LaserJet CP6015 Series - User Guide
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...9679; 16K 184 x 260 mm ● 8K 273 x 394 mm ● 16K 197 x 273 mm CAUTION: Do not print envelopes or unsupported sizes of paper from Tray 1. Print on page 99 for more information. 1. Do not overfill the input tray or open the tray from the product. 2. Then proceed to...change the size setting on the control panel to match print job settings on these types of paper only from the 500-sheet trays. Load the print media as described in this procedure. 96 Chapter 7 Paper and print media ENWW Doing so can cause paper jams. Load custom-size paper into Tray 2, 3, 4, or 5" section.
...9679; 16K 184 x 260 mm ● 8K 273 x 394 mm ● 16K 197 x 273 mm CAUTION: Do not print envelopes or unsupported sizes of paper from Tray 1. Print on page 99 for more information. 1. Do not overfill the input tray or open the tray from the product. 2. Then proceed to...change the size setting on the control panel to match print job settings on these types of paper only from the 500-sheet trays. Load the print media as described in this procedure. 96 Chapter 7 Paper and print media ENWW Doing so can cause paper jams. Load custom-size paper into Tray 2, 3, 4, or 5" section.
HP Color LaserJet CP6015 Series - User Guide
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...mm (12.6 in) in an out may cause the product to pull the paper in the Paper Sizes list. 7. When printing a banner from Tray 1 1. Select the HP Color LaserJet CP6015 Series printer, and then click Properties or Printing Preferences. 3. Under Paper Options, click Custom. 5. Click OK and then OK again to load the ... maker finisher. After the product begins pulling the banner in, let go of the custom paper size, and then click OK and then OK again to load the banner paper. If the paper jams, see Clear jams when printing banners on its own. Hold it there until it feeds into Tray 1. ...
...mm (12.6 in) in an out may cause the product to pull the paper in the Paper Sizes list. 7. When printing a banner from Tray 1 1. Select the HP Color LaserJet CP6015 Series printer, and then click Properties or Printing Preferences. 3. Under Paper Options, click Custom. 5. Click OK and then OK again to load the ... maker finisher. After the product begins pulling the banner in, let go of the custom paper size, and then click OK and then OK again to load the banner paper. If the paper jams, see Clear jams when printing banners on its own. Hold it there until it feeds into Tray 1. ...
HP Color LaserJet CP6015 Series - User Guide
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...13.12.XX JAM IN LEFT ACCESSORY There is a paper jam in third-party output accessory. 13.JJ.NT FUSER AREA JAM A jam has occurred in the duplex and feed area. 13.JJ.NT FUSER WRAP JAM A jam has occurred in the fuser. 13.JJ.NT JAM ABOVE TOP OUTPUT BIN A jam has occurred in...the product is in use . Turn the blue levers to find and remove the jammed paper. 2. Clear all paper. 3. Clear all paper. 4. Clear all pages, contact HP Support at www.hp.com/support/cljcp6015. If the message persists after clearing all paper. 3. CAUTION: The fuser can be hot while the product is in use ...
...13.12.XX JAM IN LEFT ACCESSORY There is a paper jam in third-party output accessory. 13.JJ.NT FUSER AREA JAM A jam has occurred in the duplex and feed area. 13.JJ.NT FUSER WRAP JAM A jam has occurred in the fuser. 13.JJ.NT JAM ABOVE TOP OUTPUT BIN A jam has occurred in...the product is in use . Turn the blue levers to find and remove the jammed paper. 2. Clear all paper. 3. Clear all paper. 4. Clear all pages, contact HP Support at www.hp.com/support/cljcp6015. If the message persists after clearing all paper. 3. CAUTION: The fuser can be hot while the product is in use ...
HP Color LaserJet CP6015 Series - User Guide
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...For help press (Help button) The product detected a different paper size Load the tray with the size and type of paper than expected. LOAD TRAY [TYPE] [SIZE] To use another tray. area and almost caused a paper jam. If this error reappears, try using different media. Press ...button). To use another tray. Table 12-1 Control-panel messages (continued) Control panel message Description Recommended action If the message persists, contact HP Support at the registration Press the Help button to see details. LOAD TRAY [TYPE} [SIZE] To use another tray press the checkmark...
...For help press (Help button) The product detected a different paper size Load the tray with the size and type of paper than expected. LOAD TRAY [TYPE] [SIZE] To use another tray. area and almost caused a paper jam. If this error reappears, try using different media. Press ...button). To use another tray. Table 12-1 Control-panel messages (continued) Control panel message Description Recommended action If the message persists, contact HP Support at the registration Press the Help button to see details. LOAD TRAY [TYPE} [SIZE] To use another tray press the checkmark...
HP Color LaserJet CP6015 Series - User Guide
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... panel. After removing the paper, open the right door and pull the paper free of Tray 1 in through Tray 1 to clear the jam message from the paper path. Open the right door. Close the right door. Clear jams when printing banners If a paper jam occurs while printing with banner paper, gently pull the paper forward through the output bin...
... panel. After removing the paper, open the right door and pull the paper free of Tray 1 in through Tray 1 to clear the jam message from the paper path. Open the right door. Close the right door. Clear jams when printing banners If a paper jam occurs while printing with banner paper, gently pull the paper forward through the output bin...
HP Color LaserJet CP6015 Series - User Guide
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... 39 settings 36 subnet mask 79 subnets 79 TCP/IP 78 Transmission Control Protocol (TCP) 78 troubleshooting printing 248 noise specifications 270 non-HP supplies 150 NVRAM errors 185 O on/off switch, locating 6 online support 264 operating environment specifications 271 operating systems supported 50, 62 ...96 pages per sheet 66 Show Me How menu 16 size, selecting 125 stapler support 110 supported sizes 85 type, selecting 125 paper handling menu 19 paper jams clearing 201 part numbers memory 258 print cartridges 257 pausing a print request 124 PCL drivers universal 52 permanent storage errors 185 ...
... 39 settings 36 subnet mask 79 subnets 79 TCP/IP 78 Transmission Control Protocol (TCP) 78 troubleshooting printing 248 noise specifications 270 non-HP supplies 150 NVRAM errors 185 O on/off switch, locating 6 online support 264 operating environment specifications 271 operating systems supported 50, 62 ...96 pages per sheet 66 Show Me How menu 16 size, selecting 125 stapler support 110 supported sizes 85 type, selecting 125 paper handling menu 19 paper jams clearing 201 part numbers memory 258 print cartridges 257 pausing a print request 124 PCL drivers universal 52 permanent storage errors 185 ...
Service Manual
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Product walkaround Front view HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJet CP6015de 123 4 5 98 6 7 1 Control-panel display 2 Output bin (holds approximately 500 sheets of paper) 3 Duplex switchback tray (HP Color LaserJet CP6015dn and HP Color LaserJet CP6015de only) 4 Right door (provides access for clearing paper jams and replacing parts) 5 Tray 1 (100-sheet multi-purpose tray) 6 Power connection 7 On/Off switch 8 Tray 2 (500-sheet input tray) 9 Front...
Product walkaround Front view HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJet CP6015de 123 4 5 98 6 7 1 Control-panel display 2 Output bin (holds approximately 500 sheets of paper) 3 Duplex switchback tray (HP Color LaserJet CP6015dn and HP Color LaserJet CP6015de only) 4 Right door (provides access for clearing paper jams and replacing parts) 5 Tray 1 (100-sheet multi-purpose tray) 6 Power connection 7 On/Off switch 8 Tray 2 (500-sheet input tray) 9 Front...
Service Manual
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... engine to prevent jams. If the product is in Autosense Mode, the engine performs at normal speed, using the stapler buffer. Adjusts the fold line for Legal and JIS B4 size paper (booklet maker only). Adjusts the fold line for Letter and A4 size paper (booklet maker only...). With the NORMAL, the engine speed is normal, and the stapler buffer is enabled, the engine always slows down to prevent paper jams by using the stapler buffer. ENWW R FOLD LEGAL & JISB4 -4.0 mm -3.5 mm -3.0 mm -2.5 mm -2.0 mm -1.5 mm -1.0 mm -0.5 mm 0.0 mm 0.5 mm 1.0 mm 1.5 mm 2.0 mm 2.5 mm ...
... engine to prevent jams. If the product is in Autosense Mode, the engine performs at normal speed, using the stapler buffer. Adjusts the fold line for Legal and JIS B4 size paper (booklet maker only). Adjusts the fold line for Letter and A4 size paper (booklet maker only...). With the NORMAL, the engine speed is normal, and the stapler buffer is enabled, the engine always slows down to prevent paper jams by using the stapler buffer. ENWW R FOLD LEGAL & JISB4 -4.0 mm -3.5 mm -3.0 mm -2.5 mm -2.0 mm -1.5 mm -1.0 mm -0.5 mm 0.0 mm 0.5 mm 1.0 mm 1.5 mm 2.0 mm 2.5 mm ...
Service Manual
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... from Tray 1. Do not overfill the input tray or open the tray from the 500-sheet trays. Doing so can cause paper jams. Load custom-size paper into Tray 2, 3, 4, or 5" section. Load the print media as described in this procedure. ● SRA3 (Trays 3, 4, or 5 only) ● B5 (ISO) ●...: Do not print envelopes or unsupported sizes of the "Load detectable (standard-size) media into Tray 2, 3, 4, or 5 To use . ENWW Load paper and print media 63 Print on page 66 for more information. 1. Then proceed to match print job settings on these types of measure, X dimension, and...
... from Tray 1. Do not overfill the input tray or open the tray from the 500-sheet trays. Doing so can cause paper jams. Load custom-size paper into Tray 2, 3, 4, or 5" section. Load the print media as described in this procedure. ● SRA3 (Trays 3, 4, or 5 only) ● B5 (ISO) ●...: Do not print envelopes or unsupported sizes of the "Load detectable (standard-size) media into Tray 2, 3, 4, or 5 To use . ENWW Load paper and print media 63 Print on page 66 for more information. 1. Then proceed to match print job settings on these types of measure, X dimension, and...
Service Manual
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... To prevent excessive wear on /off switch. ● After a specific time period from entering the standby period ● During powersave mode ● When a paper jam is detected. The DC controller reverses the fuser motor, which rotates the fuser pressure-release cam. Figure 5-44 Pressure-roller pressurization control DC controller FUSER... or turning off a surge protector, or if the fuser is removed without turning off with the on the pressure roller and to facilitate jam-clearing procedures, the pressure roller is turned off the product. 174 Chapter 5 Theory of operation ENWW
... To prevent excessive wear on /off switch. ● After a specific time period from entering the standby period ● During powersave mode ● When a paper jam is detected. The DC controller reverses the fuser motor, which rotates the fuser pressure-release cam. Figure 5-44 Pressure-roller pressurization control DC controller FUSER... or turning off a surge protector, or if the fuser is removed without turning off with the on the pressure roller and to facilitate jam-clearing procedures, the pressure roller is turned off the product. 174 Chapter 5 Theory of operation ENWW
Service Manual
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... through the product. After a jam, some sheets of paper might remain inside the product. Table 5-18 Jams that the product detects (continued) Jam Description Residual paper jam One of the following sensors detects paper presence during the initialization sequence: ● Fuser delivery paper-feed sensor ● Loop sensor ● Duplexing paper-reverse sensor Door open jam A door is open while...
... through the product. After a jam, some sheets of paper might remain inside the product. Table 5-18 Jams that the product detects (continued) Jam Description Residual paper jam One of the following sensors detects paper presence during the initialization sequence: ● Fuser delivery paper-feed sensor ● Loop sensor ● Duplexing paper-reverse sensor Door open jam A door is open while...
Service Manual
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... log, see Control-panel messages on page 345. Yes No If accessories that are installed are not listed on page 350. See HP embedded Jetdirect page on the configuration page, remove the accessory and reinstall it. Power subsystem Power-on checks The basic product functions should...display, or asterisks remain on the control panel display, perform power-on page 428. ENWW Troubleshooting process 345 If paper jams inside the product, see Output accessories and intermediate paper-transfer unit (IPTU) on the product power. Are all of the problem. Yes No Compare the images with ...
... log, see Control-panel messages on page 345. Yes No If accessories that are installed are not listed on page 350. See HP embedded Jetdirect page on the configuration page, remove the accessory and reinstall it. Power subsystem Power-on checks The basic product functions should...display, or asterisks remain on the control panel display, perform power-on page 428. ENWW Troubleshooting process 345 If paper jams inside the product, see Output accessories and intermediate paper-transfer unit (IPTU) on the product power. Are all of the problem. Yes No Compare the images with ...
Service Manual
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..., move freely, and are fully seated on page 636. Remove media from : PI22 (bookletmaking-paper entry sensor) To locate this sensor, see Detect jams in the booklet maker unit on the saddle-stitcher controller PCA. 5. Make sure that a paper jam has occurred somewhere between the output accessory bridge (IPTU) and sensor PI22. Control panel...
..., move freely, and are fully seated on page 636. Remove media from : PI22 (bookletmaking-paper entry sensor) To locate this sensor, see Detect jams in the booklet maker unit on the saddle-stitcher controller PCA. 5. Make sure that a paper jam has occurred somewhere between the output accessory bridge (IPTU) and sensor PI22. Control panel...
Service Manual
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... stacker unit on page 636. Replace the sensor if necessary. 13.12.44 Finisher delay jam at booklet making paper entry sensor (PI22) remains activated longer than expected, suggesting that there is a paper jam in the paper path, perform the following steps: ◦ Test motor M1 (delivery motor) by using... clean the sensor body by gently blowing clean air across the sensor to remove dust and debris. ◦ Verify that there is a paper jam at the sensor. Replace the sensor if necessary. ◦ Carefully clean the sensor body by gently blowing clean air across the sensor to...
... stacker unit on page 636. Replace the sensor if necessary. 13.12.44 Finisher delay jam at booklet making paper entry sensor (PI22) remains activated longer than expected, suggesting that there is a paper jam in the paper path, perform the following steps: ◦ Test motor M1 (delivery motor) by using... clean the sensor body by gently blowing clean air across the sensor to remove dust and debris. ◦ Verify that there is a paper jam at the sensor. Replace the sensor if necessary. ◦ Carefully clean the sensor body by gently blowing clean air across the sensor to...
Service Manual
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...components as necessary. 13.12.45 Finisher stay jam at the sensors is not damaged and that the connector J10 on the saddle-stitcher controller PCA is a paper jam in the finisher component test. 13.12.46 Finisher jam: door was opened during booklet-making first Control-...panel diagnostics: PI19 (flapper 1), paper sensor (PI18), flapper-1 paper sensor PI20 (flapper 2), M1 (delivery motor), SL1 (PI19) ...
...components as necessary. 13.12.45 Finisher stay jam at the sensors is not damaged and that the connector J10 on the saddle-stitcher controller PCA is a paper jam in the finisher component test. 13.12.46 Finisher jam: door was opened during booklet-making first Control-...panel diagnostics: PI19 (flapper 1), paper sensor (PI18), flapper-1 paper sensor PI20 (flapper 2), M1 (delivery motor), SL1 (PI19) ...
Service Manual
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... print optimization mode LIGHT MEDIA to find See Jam locations on . and remove the jammed paper. 13.JJ.NT FUSER AREA JAM A jam has occurred in the lower-right door. Clear all paper. 3. Press the checkmark button . 13.JJ.NT JAM IN LOWER RIGHT DOOR A jam has occurred in the duplex and feed area... longer than expected after sensing the arrival of the new booklet from the folding rollers. through the folding rollers and is a paper jam in the duplex area Jam locations on page 429. 1. Make sure that sensor PI11 and sensor PI17 are rotating when motor M2 is in use . ...
... print optimization mode LIGHT MEDIA to find See Jam locations on . and remove the jammed paper. 13.JJ.NT FUSER AREA JAM A jam has occurred in the lower-right door. Clear all paper. 3. Press the checkmark button . 13.JJ.NT JAM IN LOWER RIGHT DOOR A jam has occurred in the duplex and feed area... longer than expected after sensing the arrival of the new booklet from the folding rollers. through the folding rollers and is a paper jam in the duplex area Jam locations on page 429. 1. Make sure that sensor PI11 and sensor PI17 are rotating when motor M2 is in use . ...
Service Manual
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... To use another tray press button) (Checkmark 41.5 UNEXPECTED TYPE IN TRAY For help press (Help button) The product detected a different paper size than expected. Reconnect the connectors for the media sensor (J901), intermediate-transfer belt (J1962, J2701, and J2702), and the DC controller ...between the product and the EIO card in the specified slot has been broken. indicated, or use different media. area and almost caused a paper jam. Reinstall the ITB unit. 2. Try to reinstall the EIO card. 40 BAD SERIAL TRANSMISSION To continue press button) (Checkmark A serial data ...
... To use another tray press button) (Checkmark 41.5 UNEXPECTED TYPE IN TRAY For help press (Help button) The product detected a different paper size than expected. Reconnect the connectors for the media sensor (J901), intermediate-transfer belt (J1962, J2701, and J2702), and the DC controller ...between the product and the EIO card in the specified slot has been broken. indicated, or use different media. area and almost caused a paper jam. Reinstall the ITB unit. 2. Try to reinstall the EIO card. 40 BAD SERIAL TRANSMISSION To continue press button) (Checkmark A serial data ...