HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 12
... 162 Print when a cartridge reaches estimated end of life 162 Manage print cartridges 162 Print-cartridge storage 162 HP policy on non-HP print cartridges 162 HP fraud hotline and Web site 162 Recycle supplies 163 Cartridge memory tag 163 Replacement instructions ...164 Replace print cartridges 164 Replace the toner collection unit 167 Install...
... 162 Print when a cartridge reaches estimated end of life 162 Manage print cartridges 162 Print-cartridge storage 162 HP policy on non-HP print cartridges 162 HP fraud hotline and Web site 162 Recycle supplies 163 Cartridge memory tag 163 Replacement instructions ...164 Replace print cartridges 164 Replace the toner collection unit 167 Install...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 13
...Repetitive defects ruler ...224 Optimize and improve image quality 225 Internal print-quality-test pages 225 Manage and configure printer drivers 225 Calibrate the product 225 Set the image registration 226 Solve performance problems ...227 Solve connectivity problems ...... cartridges and toner collection unit 237 Memory ...237 Cables and interfaces ...238 Maintenance kits ...238 Appendix B Service and support Hewlett-Packard limited warranty statement 240 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 241 Color LaserJet Fuser Kit, Transfer Kit, and...
...Repetitive defects ruler ...224 Optimize and improve image quality 225 Internal print-quality-test pages 225 Manage and configure printer drivers 225 Calibrate the product 225 Set the image registration 226 Solve performance problems ...227 Solve connectivity problems ...... cartridges and toner collection unit 237 Memory ...237 Cables and interfaces ...238 Maintenance kits ...238 Appendix B Service and support Hewlett-Packard limited warranty statement 240 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 241 Color LaserJet Fuser Kit, Transfer Kit, and...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 16
...HP Color LaserJet CP4025n HP Color LaserJet CP4525n HP Color LaserJet CP4025dn HP Color LaserJet CP4525dn HP Color LaserJet CP4525xh Features ● 100-sheet multipurpose input tray (Tray 1) ● 500-sheet input tray (Tray 2) ● 500-sheet, face-down output bin ● Hi-speed USB 2.0 port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 512 megabytes (MB) of random access memory...port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 512 megabytes (MB) of random access memory (RAM) ●...
...HP Color LaserJet CP4025n HP Color LaserJet CP4525n HP Color LaserJet CP4025dn HP Color LaserJet CP4525dn HP Color LaserJet CP4525xh Features ● 100-sheet multipurpose input tray (Tray 1) ● 500-sheet input tray (Tray 2) ● 500-sheet, face-down output bin ● Hi-speed USB 2.0 port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 512 megabytes (MB) of random access memory...port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 512 megabytes (MB) of random access memory (RAM) ●...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 18
... bin: Hold up to the same network ● HP Easy Printer Care software (an optional status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software, driver Status Notification pop-up messages, and HP Embedded Web Server ● Tray 1 (multipurpose tray... supported paper sizes, see Supported paper types on page 85. Product features Speed and throughput Resolution Memory User interface Paper-handling 4 Chapter 1 Product basics HP Color LaserJet CP4025 models ● Print up to 35 pages per minute (ppm) on letter-size paper and...
... bin: Hold up to the same network ● HP Easy Printer Care software (an optional status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software, driver Status Notification pop-up messages, and HP Embedded Web Server ● Tray 1 (multipurpose tray... supported paper sizes, see Supported paper types on page 85. Product features Speed and throughput Resolution Memory User interface Paper-handling 4 Chapter 1 Product basics HP Color LaserJet CP4025 models ● Print up to 35 pages per minute (ppm) on letter-size paper and...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 45
... Sets the language. Item AUTO CONTINUE Sub-item JAM RECOVERY RAM DISK LANGUAGE Values OFF ON* AUTO* OFF ON AUTO* OFF A listing of memory. Sets how the RAM disk feature is still active. The default language is available for full-speed two-sided printing. If you select AUTO, ... is enabled, the product determines the optimal RAM disk size based on the amount of available memory. ENWW Control panel menus 31 If the AUTO setting is no hard disk installed and the printer has at least 8 MB of available languages appears. Description Determines product behavior when the system ...
... Sets the language. Item AUTO CONTINUE Sub-item JAM RECOVERY RAM DISK LANGUAGE Values OFF ON* AUTO* OFF ON AUTO* OFF A listing of memory. Sets how the RAM disk feature is still active. The default language is available for full-speed two-sided printing. If you select AUTO, ... is enabled, the product determines the optimal RAM disk size based on the amount of available memory. ENWW Control panel menus 31 If the AUTO setting is no hard disk installed and the printer has at least 8 MB of available languages appears. Description Determines product behavior when the system ...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 164
... the supplies that is in the upper-right corner of life. It indicates product-alert conditions, such as duplexing, the available memory, and the available printing personalities. To order a certain item, click the Order check box for that you have the Order ... and the settings for each recommended update. Supplies Ordering button ● Click the Supplies Ordering button on options for product software, firmware, and HP printer drivers. Click Change to adjust the settings. ● Restore Defaults: Provides a way to restore the product settings to adjust the settings. ...
... the supplies that is in the upper-right corner of life. It indicates product-alert conditions, such as duplexing, the available memory, and the available printing personalities. To order a certain item, click the Order check box for that you have the Order ... and the settings for each recommended update. Supplies Ordering button ● Click the Supplies Ordering button on options for product software, firmware, and HP printer drivers. Click Change to adjust the settings. ● Restore Defaults: Provides a way to restore the product settings to adjust the settings. ...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 177
...9679; The number of the memory tags from this sampling are returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). See Return and recycling instructions on the memory tag. The data collected from the print cartridge memory tag does not contain information... and studied to identify a customer or the specific product. HP partners who assist in recycling this information, you render the memory tag inoperable, the memory tag cannot be used to improve future HP products. The memory tags from print cartridges that can render the tag inoperable....
...9679; The number of the memory tags from this sampling are returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). See Return and recycling instructions on the memory tag. The data collected from the print cartridge memory tag does not contain information... and studied to identify a customer or the specific product. HP partners who assist in recycling this information, you render the memory tag inoperable, the memory tag cannot be used to improve future HP products. The memory tags from print cartridges that can render the tag inoperable....
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 179
Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. 6. Doing so can damage the cartridge. Remove the new print cartridge from the print cartridge. CAUTION: Do not touch the green roller. Remove the orange protective cover from its protective bag. ENWW Replacement instructions 165 CAUTION: Avoid prolonged exposure to damage the memory tag on the print cartridge. 5. NOTE: Be careful not to light. 4.
Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. 6. Doing so can damage the cartridge. Remove the new print cartridge from the print cartridge. CAUTION: Do not touch the green roller. Remove the orange protective cover from its protective bag. ENWW Replacement instructions 165 CAUTION: Avoid prolonged exposure to damage the memory tag on the print cartridge. 5. NOTE: Be careful not to light. 4.
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 183
Install memory DIMMs You can damage electronic parts. Locate the thumb screws on the formatter board in the rear of the antistatic package and then touch bare metal on the product. 1. When handling electronic parts, either wear an antistatic wrist strap, or frequently touch the surface of the product. NOTE: This illustration might not show all power and interface cables. ENWW Replacement instructions 169 Disconnect all the cables. 3. CAUTION: Static electricity can install more memory for the product by adding a dual inline memory module (DIMM). Turn the product off. 2.
Install memory DIMMs You can damage electronic parts. Locate the thumb screws on the formatter board in the rear of the antistatic package and then touch bare metal on the product. 1. When handling electronic parts, either wear an antistatic wrist strap, or frequently touch the surface of the product. NOTE: This illustration might not show all power and interface cables. ENWW Replacement instructions 169 Disconnect all the cables. 3. CAUTION: Static electricity can install more memory for the product by adding a dual inline memory module (DIMM). Turn the product off. 2.
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 186
... Properties. 5. Click the Device Settings tab. 6. Windows 7 1. Right-click the product driver icon, and then select Printer properties. 4. Click OK. Enable memory Windows XP, Windows Server 2003, 1. Expand the area for Installable Options. 6. NOTE: If the memory is not updated correctly after using the Classic Start menu view). 4. Reconnect the power cable and...
... Properties. 5. Click the Device Settings tab. 6. Windows 7 1. Right-click the product driver icon, and then select Printer properties. 4. Click OK. Enable memory Windows XP, Windows Server 2003, 1. Expand the area for Installable Options. 6. NOTE: If the memory is not updated correctly after using the Classic Start menu view). 4. Reconnect the power cable and...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 187
..." section on the configuration page and compare it is printing. ENWW Replacement instructions 173 Click the Installable Options menu. 1. Check the memory section on the configuration page. Resources that are internally marked as permanent remain in the left side of a print job and not ...click the Print & Fax icon. 2. Repeat the installation procedure. Click the Printer Setup button. 4. Turn the product on page 183. 2. Memory allocation Utilities or jobs that they remain in the left side of memory has not increased, the DIMM might not be installed correctly, or the DIMM...
..." section on the configuration page and compare it is printing. ENWW Replacement instructions 173 Click the Installable Options menu. 1. Check the memory section on the configuration page. Resources that are internally marked as permanent remain in the left side of a print job and not ...click the Print & Fax icon. 2. Repeat the installation procedure. Click the Printer Setup button. 4. Turn the product on page 183. 2. Memory allocation Utilities or jobs that they remain in the left side of memory has not increased, the DIMM might not be installed correctly, or the DIMM...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 195
... paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of memory installed in the past. If this product. Redirect the product to the correct port, or reinstall the software, selecting the new connection type that you... improve how the product handles complex graphics and improve download times, it takes to a computer with the program you are using the printer driver for this solution does not work (the document does not print), complete these steps: a. Try printing the job from a different program...
... paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of memory installed in the past. If this product. Redirect the product to the correct port, or reinstall the software, selecting the new connection type that you... improve how the product handles complex graphics and improve download times, it takes to a computer with the program you are using the printer driver for this solution does not work (the document does not print), complete these steps: a. Try printing the job from a different program...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 197
... button pauses printing and offers the option to at least Reinstall the print cartridge, or install a new one print cartridge memory tag or a memory print cartridge. tag is required. Error messages communicate that some action must be cleared by the AUTO-CONTINUE setting. They ...feature, and the button function takes precedence. Critical-error messages Critical error messages inform you of the product. XX values ● 00 = Memory tag memory error ● 10 = Memory tag missing YY values ● 00 = Black ● 01 = Cyan ● 02 = Magenta ● 03 = Yellow ENWW...
... button pauses printing and offers the option to at least Reinstall the print cartridge, or install a new one print cartridge memory tag or a memory print cartridge. tag is required. Error messages communicate that some action must be cleared by the AUTO-CONTINUE setting. They ...feature, and the button function takes precedence. Critical-error messages Critical error messages inform you of the product. XX values ● 00 = Memory tag memory error ● 10 = Memory tag missing YY values ● 00 = Black ● 01 = Cyan ● 02 = Magenta ● 03 = Yellow ENWW...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 198
... on page 27. CAUTION: The fuser can fit in the specified slot (x). Press the OK button to the EIO card in the available memory. If the message persists, contact HP support. Table 10-1 Control-panel messages (continued) Description Recommended action 11.XX Internal clock error To continue press OK The product real...
... on page 27. CAUTION: The fuser can fit in the specified slot (x). Press the OK button to the EIO card in the available memory. If the message persists, contact HP support. Table 10-1 Control-panel messages (continued) Description Recommended action 11.XX Internal clock error To continue press OK The product real...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 201
...off then on A temporary printing error has occurred. Press the OK button to the factory defaults. X values ● 0 = Internal memory ● 1 = Removable disk ENWW Interpret control-panel messages 187 To continue turn off and then on. If the message persists, contact... clear the message. See Customer support on the product control panel. Turn the product off then on If the message persists, contact HP support. Table 10-1 Control-panel messages (continued) Description Recommended action 56.X ERROR To continue turn off , and then turn the ...
...off then on A temporary printing error has occurred. Press the OK button to the factory defaults. X values ● 0 = Internal memory ● 1 = Removable disk ENWW Interpret control-panel messages 187 To continue turn off and then on. If the message persists, contact... clear the message. See Customer support on the product control panel. Turn the product off then on If the message persists, contact HP support. Table 10-1 Control-panel messages (continued) Description Recommended action 56.X ERROR To continue turn off , and then turn the ...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 202
... message appears in permanent storage. See Customer support on If the message persists, contact HP support. If the message persists, contact HP support. Turn the product off then on page 246. ● 0 = Internal memory ● 1 = Removable disk 68.X STORAGE ERROR SETTINGS CHANGED To continue press OK... One or more product settings are invalid and have been reset to clear the message. If the message persists, contact HP support. Turn the product off , and ...
... message appears in permanent storage. See Customer support on If the message persists, contact HP support. If the message persists, contact HP support. Turn the product off then on page 246. ● 0 = Internal memory ● 1 = Removable disk 68.X STORAGE ERROR SETTINGS CHANGED To continue press OK... One or more product settings are invalid and have been reset to clear the message. If the message persists, contact HP support. Turn the product off , and ...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 204
....) CLEANING DISK % COMPLETE Do not power off . CARD SLOT NOT INITIALIZED This file-storage component must be cleared from memory. Use the embedded Web server or HP Web Jetadmin to clear. To see a list of the product is cleaning the hard disk or a compact flash disk....page is necessary. Press the OK button to initialize the component. The product will continue after the cleaning is not available for a different printer language, or add the requested language to eject jammed paper. Product functions are unavailable. CLOSE FRONT DOOR The front door of the display...
....) CLEANING DISK % COMPLETE Do not power off . CARD SLOT NOT INITIALIZED This file-storage component must be cleared from memory. Use the embedded Web server or HP Web Jetadmin to clear. To see a list of the product is cleaning the hard disk or a compact flash disk....page is necessary. Press the OK button to initialize the component. The product will continue after the cleaning is not available for a different printer language, or add the requested language to eject jammed paper. Product functions are unavailable. CLOSE FRONT DOOR The front door of the display...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 207
... from the location specified. Please wait until the Ready message appears on page 164. INSUFFICIENT MEMORY TO LOAD FONTSDATA The product does not have enough memory To continue without this product. ENWW Interpret control-panel messages 193 Table 10-1 Control-panel messages...continued) Description Recommended action INCOMPATIBLE FUSER The incorrect fuser was installed. 1. CAUTION: The fuser can be replaced. Wait for more memory. Open the right door. 2. Install the correct fuser. 4. INCOMPATIBLE SUPPLIES For status press OK Print cartridges or other supply ...
... from the location specified. Please wait until the Ready message appears on page 164. INSUFFICIENT MEMORY TO LOAD FONTSDATA The product does not have enough memory To continue without this product. ENWW Interpret control-panel messages 193 Table 10-1 Control-panel messages...continued) Description Recommended action INCOMPATIBLE FUSER The incorrect fuser was installed. 1. CAUTION: The fuser can be replaced. Wait for more memory. Open the right door. 2. Install the correct fuser. 4. INCOMPATIBLE SUPPLIES For status press OK Print cartridges or other supply ...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 210
...action is not actively processing any jobs. product is necessary. Powering off Performing... Do not attempt to www.hp.com/go/ anticounterfeit. NON HP SUPPLY INSTALLED The product is full. messages pending at the display. The I/O continues receiving data until the product...product is being performed. Please wait until memory is using non-HP or unauthorized supplies is in Tray 1. 4. Load document in the process of a 1. MOVING SOLENOID To exit press The solenoid is completed. COLOR BAND TEST The color-band test is shutting down . Flip document...
...action is not actively processing any jobs. product is necessary. Powering off Performing... Do not attempt to www.hp.com/go/ anticounterfeit. NON HP SUPPLY INSTALLED The product is full. messages pending at the display. The I/O continues receiving data until the product...product is being performed. Please wait until memory is using non-HP or unauthorized supplies is in Tray 1. 4. Load document in the process of a 1. MOVING SOLENOID To exit press The solenoid is completed. COLOR BAND TEST The color-band test is shutting down . Flip document...
HP Color LaserJet Enterprise CP4020/CP4520 Series Printer - User Guide
Page 217
.... Press the OK button to the product. UNSUPPORTED DRIVE INSTALLED A non-supported hard drive has been installed. For a list of a memory Install additional memory in slot x To clear press OK The data on page 235. Use a USB accessory that uses less power or that contains its own... power supply. To accept settings press TRAY EMPTY [TYPE] [SIZE] The specified tray is open or not closed completely. Remove enough paper so that requires the HP...
.... Press the OK button to the product. UNSUPPORTED DRIVE INSTALLED A non-supported hard drive has been installed. For a list of a memory Install additional memory in slot x To clear press OK The data on page 235. Use a USB accessory that uses less power or that contains its own... power supply. To accept settings press TRAY EMPTY [TYPE] [SIZE] The specified tray is open or not closed completely. Remove enough paper so that requires the HP...