Brochure
Page 1
... Smart Install works with the 300-sheet paper capacity.2 Reduced environmental impact 5HGXFHHQHUJ\XVHZLWK+3$XWR2Q$XWR2II Technology.6 5HGXFHSDSHUXVHE\XSWRZLWKDXWRPDWLF two-sided printing. (DVLO\UHF\FOH2ULJLQDO+3/DVHU-HWWRQHUFDUWULGJHV through the HP Planet Partners program. Feature works with high-capacity cartridges.10 Easy Web-connected ease of supported documents, and image types...
... Smart Install works with the 300-sheet paper capacity.2 Reduced environmental impact 5HGXFHHQHUJ\XVHZLWK+3$XWR2Q$XWR2II Technology.6 5HGXFHSDSHUXVHE\XSWRZLWKDXWRPDWLF two-sided printing. (DVLO\UHF\FOH2ULJLQDO+3/DVHU-HWWRQHUFDUWULGJHV through the HP Planet Partners program. Feature works with high-capacity cartridges.10 Easy Web-connected ease of supported documents, and image types...
Brochure
Page 2
... Gigabit Ethernet network port or Wireless 802.11 b/g/n 84 scalable TrueType fonts HP ePrint, HP Auto-On/Auto-Off, HP Smart Install, 2-line LCD backlit control panel, Gigabit networking HP ePrint, Apple AirPrint, HP Auto-On/Auto-Off, HP Smart Install, Walk-up USB, 3.5 inch color touchscreen control panel, Gigabit networking, Automatic two-sided printing, Business Applications HP ePrint, Apple AirPrint, Wireless Direct Print, HP Auto-On/ Auto-Off, HP Smart Install, Walk-up USB, 3.5 inch color touchscreen control panel, Gigabit networking, automatic two-sided printing, Business Applications...
... Gigabit Ethernet network port or Wireless 802.11 b/g/n 84 scalable TrueType fonts HP ePrint, HP Auto-On/Auto-Off, HP Smart Install, 2-line LCD backlit control panel, Gigabit networking HP ePrint, Apple AirPrint, HP Auto-On/Auto-Off, HP Smart Install, Walk-up USB, 3.5 inch color touchscreen control panel, Gigabit networking, Automatic two-sided printing, Business Applications HP ePrint, Apple AirPrint, Wireless Direct Print, HP Auto-On/ Auto-Off, HP Smart Install, Walk-up USB, 3.5 inch color touchscreen control panel, Gigabit networking, automatic two-sided printing, Business Applications...
User Manual
Page 5
... control panel 9 Printer sharing disclaimer ...9 2 Paper tray ...11 Supported paper sizes ...12 Supported paper types ...14 Load the input trays ...15 Load Tray 1 ...15 Load Tray 2 ...16 Load optional Tray 3 18 3 Print ...21 Supported printer drivers (Windows 22 Change print-job settings (Windows 24 Priority for changing print-job settings 24 Change the settings for all print jobs until the software program is closed 24 Change the default settings for all print jobs 24 Change the product configuration settings 25 Change print-job settings (Mac OS X 26 Priority for changing print-job...
... control panel 9 Printer sharing disclaimer ...9 2 Paper tray ...11 Supported paper sizes ...12 Supported paper types ...14 Load the input trays ...15 Load Tray 1 ...15 Load Tray 2 ...16 Load optional Tray 3 18 3 Print ...21 Supported printer drivers (Windows 22 Change print-job settings (Windows 24 Priority for changing print-job settings 24 Change the settings for all print jobs until the software program is closed 24 Change the default settings for all print jobs 24 Change the product configuration settings 25 Change print-job settings (Mac OS X 26 Priority for changing print-job...
User Manual
Page 8
... Manually update the firmware (touchscreen control panel 80 Set the product to automatically update the firmware (LCD control panel 80 Set the product to automatically update the firmware (touchscreen control panel 81 5 Solve problems ...83 Solve problems checklist ...84 Step 1: Make sure that the product is set up correctly 84 Step 2: Check the cabling or wireless connection 84 Step 3: Check the control panel for error messages 85 Step 4: Check the paper 85 Step 5: Check the software 85 Step 6: Test print functionality 85 Step 7: Check the toner cartridge...
... Manually update the firmware (touchscreen control panel 80 Set the product to automatically update the firmware (LCD control panel 80 Set the product to automatically update the firmware (touchscreen control panel 81 5 Solve problems ...83 Solve problems checklist ...84 Step 1: Make sure that the product is set up correctly 84 Step 2: Check the cabling or wireless connection 84 Step 3: Check the control panel for error messages 85 Step 4: Check the paper 85 Step 5: Check the software 85 Step 6: Test print functionality 85 Step 7: Check the toner cartridge...
User Manual
Page 10
Print a cleaning page (touchscreen control panel 108 Inspect the toner cartridge for damage 108 Check the paper and printing environment 110 Use paper that meets HP specifications 110 Check the product environment 110 Check print job settings 110 Check the EconoMode setting 110 Use the print driver that best meets your printing needs 111 The product does not print or it prints slowly 112 The product does not print 112 The product prints slowly 113 Solve walk-up USB printing problems 114 The USB Flash Drive menu does...
Print a cleaning page (touchscreen control panel 108 Inspect the toner cartridge for damage 108 Check the paper and printing environment 110 Use paper that meets HP specifications 110 Check the product environment 110 Check print job settings 110 Check the EconoMode setting 110 Use the print driver that best meets your printing needs 111 The product does not print or it prints slowly 112 The product does not print 112 The product prints slowly 113 Solve walk-up USB printing problems 114 The USB Flash Drive menu does...
User Manual
Page 20
... product language was not correctly set the language manually so the information pages print in the product, monochrome (black and white) or color pages; Change the language by using the System Setup menu on the control panel or the embedded Web server. Menu item Demo Page Menu Structure Configuration Report Supplies Status Network Summary Usage Page PCL Font List PS Font List PCL6 Font List Service Page Description Prints a page that were jammed or mispicked in one of the supported languages. Prints the status for HP toner cartridge ● Number of pages printed ●...
... product language was not correctly set the language manually so the information pages print in the product, monochrome (black and white) or color pages; Change the language by using the System Setup menu on the control panel or the embedded Web server. Menu item Demo Page Menu Structure Configuration Report Supplies Status Network Summary Usage Page PCL Font List PS Font List PCL6 Font List Service Page Description Prints a page that were jammed or mispicked in one of the supported languages. Prints the status for HP toner cartridge ● Number of pages printed ●...
User Manual
Page 44
... 400 M401n Printer models. However, the HP LaserJet Pro 400 M401d Printer, HP LaserJet Pro 400 M401dn Printer, and HP LaserJet Pro 400 M401dw Printer models also can print two-sided jobs manually if the paper is not supported by automatic two-sided printing, or if the duplexing unit has been disabled. 1. On the File menu in the software program, click Print. 32 Chapter 3 Print ENWW Select the Print on both sides check box. 3. Manually print on both sides with Windows NOTE...
... 400 M401n Printer models. However, the HP LaserJet Pro 400 M401d Printer, HP LaserJet Pro 400 M401dn Printer, and HP LaserJet Pro 400 M401dw Printer models also can print two-sided jobs manually if the paper is not supported by automatic two-sided printing, or if the duplexing unit has been disabled. 1. On the File menu in the software program, click Print. 32 Chapter 3 Print ENWW Select the Print on both sides check box. 3. Manually print on both sides with Windows NOTE...
User Manual
Page 56
... the File menu, click the Print option. 3. Select the Manual Duplex drop-down list, select this product. 4. Follow the instructions in the pop-up window that is not supported by automatic two-sided printing, or if the duplex unit has been disabled. 1. If prompted, touch the appropriate control panel button to the HP LaserJet Pro 400 M401a Printer and HP LaserJet Pro 400 M401n Printer models. Click the Print button. However, the HP LaserJet Pro...
... the File menu, click the Print option. 3. Select the Manual Duplex drop-down list, select this product. 4. Follow the instructions in the pop-up window that is not supported by automatic two-sided printing, or if the duplex unit has been disabled. 1. If prompted, touch the appropriate control panel button to the HP LaserJet Pro 400 M401a Printer and HP LaserJet Pro 400 M401n Printer models. Click the Print button. However, the HP LaserJet Pro...
User Manual
Page 67
... USB Flash Drive menu opens. Touch the Print button to print the photos. 5. When the summary screen opens, you can quickly print files without sending them from the output bin, and remove the USB drive. ENWW Walk-up USB printing The HP LaserJet Pro 400 M401dn Printer and HP LaserJet Pro 400 M401dw Printer models feature printing from a USB flash drive, so that you can touch it to print. Touch the Done button. When the summary screen opens, you can print the following types...
... USB Flash Drive menu opens. Touch the Print button to print the photos. 5. When the summary screen opens, you can quickly print files without sending them from the output bin, and remove the USB drive. ENWW Walk-up USB printing The HP LaserJet Pro 400 M401dn Printer and HP LaserJet Pro 400 M401dw Printer models feature printing from a USB flash drive, so that you can touch it to print. Touch the Done button. When the summary screen opens, you can print the following types...
User Manual
Page 77
... and errors. The supply does not need to be password-protected. Print Quality: Allows you to change the print quality defaults for the product, including calibration settings. ● Paper Types: Allows you to configure print modes that correspond to the paper types that the product accepts. ● System Setup: Allows you to change the paper-handling defaults for the product. Use this product at a later time. Provides the ability to configure the...
... and errors. The supply does not need to be password-protected. Print Quality: Allows you to change the print quality defaults for the product, including calibration settings. ● Paper Types: Allows you to configure print modes that correspond to the paper types that the product accepts. ● System Setup: Allows you to change the paper-handling defaults for the product. Use this product at a later time. Provides the ability to configure the...
User Manual
Page 81
... control panel: Print a configuration page from the HP Device Toolbox for Windows or the HP Utility for a product on a network. 1. Click the Settings tab, and click the Security link. You can also access the HP Embedded Web Server from the control panel Reports menu. Touchscreen control panel: From the Home screen on the product control panel, touch the Network button to the slot on the back of a Web browser. NOTE: If a password has previously been set a password or change...
... control panel: Print a configuration page from the HP Device Toolbox for Windows or the HP Utility for a product on a network. 1. Click the Settings tab, and click the Security link. You can also access the HP Embedded Web Server from the control panel Reports menu. Touchscreen control panel: From the Home screen on the product control panel, touch the Network button to the slot on the back of a Web browser. NOTE: If a password has previously been set a password or change...
User Manual
Page 86
...-enable it when you install a new toner cartridge. 1. Enable or disable the At Very Low settings (LCD control panel) You can enable or disable the default setting at estimated end of the following menus: ● System Setup ● Supply Settings ● Black Cartridge ● Very Low Setting 3. This option is provided as a customer convenience and is very low. Select one of life Black Low: The product indicates when a toner cartridge level is low. Once an HP toner cartridge has reached Very Low, HP...
...-enable it when you install a new toner cartridge. 1. Enable or disable the At Very Low settings (LCD control panel) You can enable or disable the default setting at estimated end of the following menus: ● System Setup ● Supply Settings ● Black Cartridge ● Very Low Setting 3. This option is provided as a customer convenience and is very low. Select one of life Black Low: The product indicates when a toner cartridge level is low. Once an HP toner cartridge has reached Very Low, HP...
User Manual
Page 87
... to alert you that toner cartridge has ended. You can enable or disable the default settings at any time, and you do not have acceptable print quality. A customer configurable option on the product control panel, touch the Setup button. 2. Enable or disable the At Very Low settings (touchscreen control panel) You can acknowledge the prompt and continue printing. ENWW Print when a toner cartridge is "Prompt to re-enable them when you install a new toner cartridge. 1. From the Home...
... to alert you that toner cartridge has ended. You can enable or disable the default settings at any time, and you do not have acceptable print quality. A customer configurable option on the product control panel, touch the Setup button. 2. Enable or disable the At Very Low settings (touchscreen control panel) You can acknowledge the prompt and continue printing. ENWW Print when a toner cartridge is "Prompt to re-enable them when you install a new toner cartridge. 1. From the Home...
User Manual
Page 96
... using a power strip and its voltage is connected to a wireless network, low signal quality or interference might be delaying print jobs. 4. Make sure that the line voltage is correct for the product power configuration. (See the label on the back of the product for error messages ● Step 4: Check the paper ● Step 5: Check the software ● Step 6: Test print functionality ● Step 7: Check the toner cartridge ● Step 8: Try sending a print job from a computer Step 1: Make...
... using a power strip and its voltage is connected to a wireless network, low signal quality or interference might be delaying print jobs. 4. Make sure that the line voltage is correct for the product power configuration. (See the label on the back of the product for error messages ● Step 4: Check the paper ● Step 5: Check the software ● Step 6: Test print functionality ● Step 7: Check the toner cartridge ● Step 8: Try sending a print job from a computer Step 1: Make...
User Manual
Page 97
.... Direct the product to make sure that the product software is loaded correctly in the product, clear the jam. Step 4: Check the paper 1. Make sure that the paper is installed correctly. 2. Step 3: Check the control panel for this product. Make sure that the paper that you have installed the print driver for error messages The product control panel should indicate ready status. Check the USB or network cable connection. Step 8: Try sending a print job from another computer that you are using the print driver for...
.... Direct the product to make sure that the product software is loaded correctly in the product, clear the jam. Step 4: Check the paper 1. Make sure that the paper is installed correctly. 2. Step 3: Check the control panel for this product. Make sure that the paper that you have installed the print driver for error messages The product control panel should indicate ready status. Check the USB or network cable connection. Step 8: Try sending a print job from another computer that you are using the print driver for...
User Manual
Page 143
...panel 5 canceling print job (Mac) 49 print job (Windows) 47 cartridge part numbers 130 replacing 77 supplies status page 8 cartridges non-HP 130 recycling 76 storage 76 cleaning paper path 108 configuration page 8 control panel buttons and lights 4 help 87 locating 2 menu map, printing 8 message types 88 messages, troubleshooting 88 Reports menu 8, 9 counterfeit supplies 130 D default gateway, setting 61 defaults, restoring 86 door release, locating 2 drivers changing settings (Mac) 26 changing settings (Windows) 24 presets (Mac) 43 settings (Mac) 43 usage page 8 duplex printing (double-sided...
...panel 5 canceling print job (Mac) 49 print job (Windows) 47 cartridge part numbers 130 replacing 77 supplies status page 8 cartridges non-HP 130 recycling 76 storage 76 cleaning paper path 108 configuration page 8 control panel buttons and lights 4 help 87 locating 2 menu map, printing 8 message types 88 messages, troubleshooting 88 Reports menu 8, 9 counterfeit supplies 130 D default gateway, setting 61 defaults, restoring 86 door release, locating 2 drivers changing settings (Mac) 26 changing settings (Windows) 24 presets (Mac) 43 settings (Mac) 43 usage page 8 duplex printing (double-sided...
User Manual
Page 144
...model number locating 3 multiple pages per sheet Mac 45 printing (Windows) 34 N n-up printing Mac 45 selecting (Windows) 34 network password, changing 69 password, setting 69 product name, changing 62 settings, changing 61 settings, viewing 61 test wireless 121 network button 7 network port locating 3 networks configuration page 8 default gateway 61 installing the product 58 IPv4 address 61 settings report 8 subnet mask 61 non-HP supplies 130 O Ok button 4 online help, control panel 87 ordering supplies and accessories 130 ordering supplies Web sites 129 orientation changing (Mac) 45 changing...
...model number locating 3 multiple pages per sheet Mac 45 printing (Windows) 34 N n-up printing Mac 45 selecting (Windows) 34 network password, changing 69 password, setting 69 product name, changing 62 settings, changing 61 settings, viewing 61 test wireless 121 network button 7 network port locating 3 networks configuration page 8 default gateway 61 installing the product 58 IPv4 address 61 settings report 8 subnet mask 61 non-HP supplies 130 O Ok button 4 online help, control panel 87 ordering supplies and accessories 130 ordering supplies Web sites 129 orientation changing (Mac) 45 changing...
User Manual
Page 145
... documents Mac 46 Windows 40 serial number locating 3 service page 8 settings driver presets (Mac) 43 drivers 24 drivers (Mac) 26 factory-set defaults, restoring 86 network report 8 setup button 4 touchscreen control panel 7 shortcuts (Windows) creating 29 using 28 sleep delay disabling 71 enabling 71 slot for security cable locating 3 software HP Utility for Mac 67 HP Web Jetadmin 68 problems 123 uninstalling for Mac 128 uninstalling for Windows 127 solving walk-up USB printing problems 114 solving problems checklist 84 control panel messages 88 with paper feeds 97 special paper for covers...
... documents Mac 46 Windows 40 serial number locating 3 service page 8 settings driver presets (Mac) 43 drivers 24 drivers (Mac) 26 factory-set defaults, restoring 86 network report 8 setup button 4 touchscreen control panel 7 shortcuts (Windows) creating 29 using 28 sleep delay disabling 71 enabling 71 slot for security cable locating 3 software HP Utility for Mac 67 HP Web Jetadmin 68 problems 123 uninstalling for Mac 128 uninstalling for Windows 127 solving walk-up USB printing problems 114 solving problems checklist 84 control panel messages 88 with paper feeds 97 special paper for covers...
User Manual
Page 146
... settings 74 part numbers 130 replacing 77 supplies status page 8 using when low 74 toner cartridges non-HP 130 recycling 76 storage 76 touchscreen control panel buttons and lights 5 Home screen 7 touchscreen display 5 transparencies types supported 14 Tray 1 jams, clearing 98 loading 15 locating 2 Tray 2 loading 15 locating 2 Tray 3 loading 15 trays jams, clearing 100, 102 supported paper sizes 12 supported paper types 14 troubleshooting checklist 84 control panel messages 88 jams 97 Mac problems 125 network problems 117 paper feed problems 97 USB connection 116 walk-up USB printing problems...
... settings 74 part numbers 130 replacing 77 supplies status page 8 using when low 74 toner cartridges non-HP 130 recycling 76 storage 76 touchscreen control panel buttons and lights 5 Home screen 7 touchscreen display 5 transparencies types supported 14 Tray 1 jams, clearing 98 loading 15 locating 2 Tray 2 loading 15 locating 2 Tray 3 loading 15 trays jams, clearing 100, 102 supported paper sizes 12 supported paper types 14 troubleshooting checklist 84 control panel messages 88 jams 97 Mac problems 125 network problems 117 paper feed problems 97 USB connection 116 walk-up USB printing problems...