HP LaserJet P3010 Series - User Guide
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... pages 108 Use the HP Easy Printer Care software 110 Open the HP Easy Printer Care software 110 HP Easy Printer Care software sections...by using a network connection 113 Embedded Web server sections 114 Use HP Web Jetadmin software ...116 Use security features ...117 IP Security ...117 Secure Disk Erase ...117 Data affected 118 Additional Information 118 HP Encrypted High Performance hard disks 118 Hardware integration pocket 118 Secure stored...120 Manage supplies ...121 Print-cartridge storage ...121 HP policy on non-HP print cartridges 121 HP fraud hotline and Web site 121 Supplies life ...
... pages 108 Use the HP Easy Printer Care software 110 Open the HP Easy Printer Care software 110 HP Easy Printer Care software sections...by using a network connection 113 Embedded Web server sections 114 Use HP Web Jetadmin software ...116 Use security features ...117 IP Security ...117 Secure Disk Erase ...117 Data affected 118 Additional Information 118 HP Encrypted High Performance hard disks 118 Hardware integration pocket 118 Secure stored...120 Manage supplies ...121 Print-cartridge storage ...121 HP policy on non-HP print cartridges 121 HP fraud hotline and Web site 121 Supplies life ...
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... 130 Enable memory for Windows 131 Install internal USB devices 132 Install EIO cards ...135 Clean the product ...137 Clean the exterior ...137 Clean the paper path ...137 Upgrade the firmware ...138 Determine the current firmware version 138 Download new firmware from the HP Web site ... browser 139 Use FTP to upgrade the firmware on a network connection 139 Use HP Web Jetadmin to upgrade the firmware 140 Use Microsoft Windows commands to upgrade the firmware 140 Upgrade the HP Jetdirect firmware 140 10 Solve problems Solve general problems ...144 Troubleshooting checklist 144 Factors...
... 130 Enable memory for Windows 131 Install internal USB devices 132 Install EIO cards ...135 Clean the product ...137 Clean the exterior ...137 Clean the paper path ...137 Upgrade the firmware ...138 Determine the current firmware version 138 Download new firmware from the HP Web site ... browser 139 Use FTP to upgrade the firmware on a network connection 139 Use HP Web Jetadmin to upgrade the firmware 140 Use Microsoft Windows commands to upgrade the firmware 140 Upgrade the HP Jetdirect firmware 140 10 Solve problems Solve general problems ...144 Troubleshooting checklist 144 Factors...
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... accessories Order parts, accessories, and supplies 200 Part numbers ...201 Paper-handling accessories 201 Print cartridges ...201 Memory ...201 Cables and interfaces ...202 Appendix B Service and support Hewlett-Packard limited warranty statement 204 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 205 End User License Agreement ...206 Customer self-repair...
... accessories Order parts, accessories, and supplies 200 Part numbers ...201 Paper-handling accessories 201 Print cartridges ...201 Memory ...201 Cables and interfaces ...202 Appendix B Service and support Hewlett-Packard limited warranty statement 204 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 205 End User License Agreement ...206 Customer self-repair...
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... face-up printing ● Enhanced input/output (EIO) slot ● One open dual inline memory module (DIMM) slot HP LaserJet P3015d printer CE526A Has the same features as the HP LaserJet P3015 printer, with the following differences: ● 10-key numeric keypad on the control... panel ● Embedded HP Jetdirect networking 1 ● Contains 128 MB RAM. Expandable to 1 GB 2 ● Hardware integration pocket for installing third-party security devices HP LaserJet P3015n printer CE527A Has the same features as the HP LaserJet P3015 printer, with the following...
... face-up printing ● Enhanced input/output (EIO) slot ● One open dual inline memory module (DIMM) slot HP LaserJet P3015d printer CE526A Has the same features as the HP LaserJet P3015 printer, with the following differences: ● 10-key numeric keypad on the control... panel ● Embedded HP Jetdirect networking 1 ● Contains 128 MB RAM. Expandable to 1 GB 2 ● Hardware integration pocket for installing third-party security devices HP LaserJet P3015n printer CE527A Has the same features as the HP LaserJet P3015 printer, with the following...
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... the control panel or when another job is sent. The default language is no hard disk installed and the printer has at least 8 MB of memory. Sets whether a warning is available for the product. Sets how the RAM disk feature is still active. OFF: The RAM disk is disabled, but a minimal... WARNINGS AUTO CONTINUE JAM RECOVERY RAM DISK LANGUAGE Values AUTO* PCL PDF PS JOB* ON OFF ON* AUTO* OFF ON AUTO* OFF A listing of available memory. AUTO: The product reprints pages if enough memory is cleared on the amount of available languages appears.
... the control panel or when another job is sent. The default language is no hard disk installed and the printer has at least 8 MB of memory. Sets whether a warning is available for the product. Sets how the RAM disk feature is still active. OFF: The RAM disk is disabled, but a minimal... WARNINGS AUTO CONTINUE JAM RECOVERY RAM DISK LANGUAGE Values AUTO* PCL PDF PS JOB* ON OFF ON* AUTO* OFF ON AUTO* OFF A listing of available memory. AUTO: The product reprints pages if enough memory is cleared on the amount of available languages appears.
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9 Manage and maintain the product ● Print the information and show-me-how pages ● Use the HP Easy Printer Care software ● Use the embedded Web server ● Use HP Web Jetadmin software ● Use security features ● Manage supplies ● Replace supplies and parts ● Install memory, internal USB devices, and external I/O cards ● Clean the product ● Upgrade the firmware ENWW 107
9 Manage and maintain the product ● Print the information and show-me-how pages ● Use the HP Easy Printer Care software ● Use the embedded Web server ● Use HP Web Jetadmin software ● Use security features ● Manage supplies ● Replace supplies and parts ● Install memory, internal USB devices, and external I/O cards ● Clean the product ● Upgrade the firmware ENWW 107
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..., the information about the trays and how they are available. To order a certain item, click the Order check box for product software, firmware, and HP printer drivers. Information Pages: Provides links to permit or restrict color printing. Capabilities: Provides information about available updates for that are configured. The list contains.... 112 Chapter 9 Manage and maintain the product ENWW Shop Online for the product. General: Provides information about the product, such as duplexing, the available memory, and the available printing personalities.
..., the information about the trays and how they are available. To order a certain item, click the Order check box for product software, firmware, and HP printer drivers. Information Pages: Provides links to permit or restrict color printing. Capabilities: Provides information about available updates for that are configured. The list contains.... 112 Chapter 9 Manage and maintain the product ENWW Shop Online for the product. General: Provides information about the product, such as duplexing, the available memory, and the available printing personalities.
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... is installed in supporting job-storage features, such as quick copying. Install memory, internal USB devices, and external I /O (EIO) slot for the best performance, upgrade the memory to at least 192 MB. NOTE: Single inline memory modules (SIMMs) used in previous HP LaserJet products are not compatible with more flexibility in the product. Install...
... is installed in supporting job-storage features, such as quick copying. Install memory, internal USB devices, and external I /O (EIO) slot for the best performance, upgrade the memory to at least 192 MB. NOTE: Single inline memory modules (SIMMs) used in previous HP LaserJet products are not compatible with more flexibility in the product. Install...
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ENWW 1 2 Install memory, internal USB devices, and external I/O cards 127 Remove the right-side panel by sliding it towards the rear of the product to unlatch it. Turn the product off and disconnect the power cord. 1 2 3. Disconnect all interface cables. 4. 2.
ENWW 1 2 Install memory, internal USB devices, and external I/O cards 127 Remove the right-side panel by sliding it towards the rear of the product to unlatch it. Turn the product off and disconnect the power cord. 1 2 3. Disconnect all interface cables. 4. 2.
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... toward the front of the product until both latches engage the DIMM. Align the tabs on the DIMM until it latches into place. 1 2 ENWW Install memory, internal USB devices, and external I/O cards 129
... toward the front of the product until both latches engage the DIMM. Align the tabs on the DIMM until it latches into place. 1 2 ENWW Install memory, internal USB devices, and external I/O cards 129
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... . Turn the product on . See Interpret control-panel messages on . ● Send permanent resources to mark resources as permanent remain in memory while the product is printing. 130 Chapter 9 Manage and maintain the product ENWW Repeat the installation procedure. This area should list the new ...DIMM installation After installing the DIMM, make sure that the Ready light is absolutely necessary that are internally marked as permanent. Check the memory section on page 108). 3. Use the following guidelines if you use the page description language (PDL) ability to the product only at...
... . Turn the product on . See Interpret control-panel messages on . ● Send permanent resources to mark resources as permanent remain in memory while the product is printing. 130 Chapter 9 Manage and maintain the product ENWW Repeat the installation procedure. This area should list the new ...DIMM installation After installing the DIMM, make sure that the Ready light is absolutely necessary that are internally marked as permanent. Check the memory section on page 108). 3. Use the following guidelines if you use the page description language (PDL) ability to the product only at...
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Expand the area for Hardware and Sound click Printer. 2. Next to Printer Memory, select the total amount of memory that is printing might affect product performance or the ability to print complex pages. Windows XP and Windows Server 2003 (using the ...Start, click Settings, and then click Printers. -orWindows Vista: Click Start, click Control Panel, and then in the category for Installable Options. 5. ENWW Install memory, internal USB devices, and external I/O cards 131 Right-click the driver icon, and then select Properties. 3. Click OK. Click the Device Settings tab. 4. ...
Expand the area for Hardware and Sound click Printer. 2. Next to Printer Memory, select the total amount of memory that is printing might affect product performance or the ability to print complex pages. Windows XP and Windows Server 2003 (using the ...Start, click Settings, and then click Printers. -orWindows Vista: Click Start, click Control Panel, and then in the category for Installable Options. 5. ENWW Install memory, internal USB devices, and external I/O cards 131 Right-click the driver icon, and then select Properties. 3. Click OK. Click the Device Settings tab. 4. ...
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3. Locate the USB ports near the bottom of the product to unlatch it towards the rear of the formatter board. ENWW Install memory, internal USB devices, and external I/O cards 133 Remove the right-side panel by sliding it . 1 2 4. Insert the USB device into one of the ports.
3. Locate the USB ports near the bottom of the product to unlatch it towards the rear of the formatter board. ENWW Install memory, internal USB devices, and external I/O cards 133 Remove the right-side panel by sliding it . 1 2 4. Insert the USB device into one of the ports.
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ENWW Install memory, internal USB devices, and external I/O cards 135 Install EIO cards Install an EIO card 1. Turn off the product. 2. Remove the two screws and cover plate from the EIO slot on the back of the product. 3. Install the EIO card in the EIO slot and tighten the screws.
ENWW Install memory, internal USB devices, and external I/O cards 135 Install EIO cards Install an EIO card 1. Turn off the product. 2. Remove the two screws and cover plate from the EIO slot on the back of the product. 3. Install the EIO card in the EIO slot and tighten the screws.
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...press the OK button. 3. Any menu settings that are changed from the HP Web site To download the most recent firmware upgrade for the product, go to update the firmware This product has flash-based memory, so you must send the upgrade by using the USB port. Upgrade...the flash firmware executable (.EXE) file to transfer the file. ● The speed of nonvolatile random-access memory (NVRAM). Determine the current firmware version 1. Use the flash executable file to www.hp.com/go /ljp3010series_firmware. 138 Chapter 9 Manage and maintain the product ENWW Use this file from the defaults...
...press the OK button. 3. Any menu settings that are changed from the HP Web site To download the most recent firmware upgrade for the product, go to update the firmware This product has flash-based memory, so you must send the upgrade by using the USB port. Upgrade...the flash firmware executable (.EXE) file to transfer the file. ● The speed of nonvolatile random-access memory (NVRAM). Determine the current firmware version 1. Use the flash executable file to www.hp.com/go /ljp3010series_firmware. 138 Chapter 9 Manage and maintain the product ENWW Use this file from the defaults...
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...program to a computer with the program you are using ● The USB connection ● The printer I/O configuration ● The amount of memory installed in the past. b. Try printing the job from a different program that has the product software installed. Print a short document from ...the printer driver for this product. 9. 8. Verify that you have installed the printer driver for this product. NOTE: Although additional memory can improve how the product handles complex graphics and improve download times, it takes to the correct port, or reinstall the software...
...program to a computer with the program you are using ● The USB connection ● The printer I/O configuration ● The amount of memory installed in the past. b. Try printing the job from a different program that has the product software installed. Print a short document from ...the printer driver for this product. 9. 8. Verify that you have installed the printer driver for this product. NOTE: Although additional memory can improve how the product handles complex graphics and improve download times, it takes to the correct port, or reinstall the software...
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...message overrides the auto-continue feature, and the button function takes precedence. Whenever the product is required. the message. 10.00.0Y = memory is defective 10.10.0Y = memory is turned on . Printing can continue, but a prompt appears every time you turn on to clear them. To resolve the issue,... contact an HP-authorized service or support provider. 13.JJ.NT JAM IN A jam has occurred in the CONFIGURE DEVICE menu, the product ...
...message overrides the auto-continue feature, and the button function takes precedence. Whenever the product is required. the message. 10.00.0Y = memory is defective 10.10.0Y = memory is turned on . Printing can continue, but a prompt appears every time you turn on to clear them. To resolve the issue,... contact an HP-authorized service or support provider. 13.JJ.NT JAM IN A jam has occurred in the CONFIGURE DEVICE menu, the product ...
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... server. 40 EMBEDDED I/O BAD TRANSMISSION To continue press OK The connection has been broken between Press the OK button to the product's internal HP Jetdirect. Reload the tray with 2. If another tray contains the correct size, the product prompts you to press the OK button to continue printing...1. Close all trays 3. Remove the print cartridge and any paper. 4. slot [X]. If this message displays often, simplify the print job or install more memory. An improper message. (The job will not be lost . 22 USB I /O BUFFER OVERFLOW To continue press OK Too much data was sent to clear...
... server. 40 EMBEDDED I/O BAD TRANSMISSION To continue press OK The connection has been broken between Press the OK button to the product's internal HP Jetdirect. Reload the tray with 2. If another tray contains the correct size, the product prompts you to press the OK button to continue printing...1. Close all trays 3. Remove the print cartridge and any paper. 4. slot [X]. If this message displays often, simplify the print job or install more memory. An improper message. (The job will not be lost . 22 USB I /O BUFFER OVERFLOW To continue press OK Too much data was sent to clear...
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... then on page 126. 55.XX.YY DC CONTROLLER ERROR A temporary printing error occurred. 1. For help press alternates with 2. result of supported DIMMs, see Install memory on 150 Chapter 10 Solve problems ENWW the product fans. 2. For help press alternates with A temporary printing error occurred as a 1. If the message persists, contact...
... then on page 126. 55.XX.YY DC CONTROLLER ERROR A temporary printing error occurred. 1. For help press alternates with 2. result of supported DIMMs, see Install memory on 150 Chapter 10 Solve problems ENWW the product fans. 2. For help press alternates with A temporary printing error occurred as a 1. If the message persists, contact...
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...Recommended action 58.XX ERROR For help press alternates with 58.XX ERROR To continue turn off then on A product error has occurred where a memory tag CPU error was detected, or there is full. Print a configuration page and check the product settings to write. If the error does ... storage device is independent of the one or more product settings has been reset to its factory default. If the message persists, contact an HP-authorized service or support provider. Printing can continue, but there might have been reset to determine which values have changed . 3. Press the ...
...Recommended action 58.XX ERROR For help press alternates with 58.XX ERROR To continue turn off then on A product error has occurred where a memory tag CPU error was detected, or there is full. Print a configuration page and check the product settings to write. If the error does ... storage device is independent of the one or more product settings has been reset to its factory default. If the message persists, contact an HP-authorized service or support provider. Printing can continue, but there might have been reset to determine which values have changed . 3. Press the ...