HP LaserJet P3010 Series - User Guide
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... ...137 Clean the exterior ...137 Clean the paper path ...137 Upgrade the firmware ...138 Determine the current firmware version 138 Download new firmware from the HP Web site 138 Transfer the new firmware to the product 138 Use the flash executable file to update the firmware 138 Use FTP to upload... jams from Tray 2 or an optional 500-sheet tray 164 Clear jams from the top cover 167 Clear jams from the rear door and the fuser area 169 Clear jams from the duplexer 172 Jam recovery ...176 Paper-handling problems ...177 Product feeds multiple sheets 177 Product feeds incorrect page size...
... ...137 Clean the exterior ...137 Clean the paper path ...137 Upgrade the firmware ...138 Determine the current firmware version 138 Download new firmware from the HP Web site 138 Transfer the new firmware to the product 138 Use the flash executable file to update the firmware 138 Use FTP to upload... jams from Tray 2 or an optional 500-sheet tray 164 Clear jams from the top cover 167 Clear jams from the rear door and the fuser area 169 Clear jams from the duplexer 172 Jam recovery ...176 Paper-handling problems ...177 Product feeds multiple sheets 177 Product feeds incorrect page size...
HP LaserJet P3010 Series - User Guide
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... is toner supply remaining in the cartridge. 1 to degrade under these circumstances, you are experiencing problems printing on the page. HP does not recommend full-time use less toner per page. Optimize various print modes to the factory-default settings. FASTRES 1200: ...Produces draft print quality. 600: Produces high print quality for fast, high-quality printing of line art and graphic images. Return all fuser-mode settings to solve print-quality issues. However, it also reduces print quality. OFF LIGHT MEDIUM* DARK Use the Resolution Enhancement technology...
... is toner supply remaining in the cartridge. 1 to degrade under these circumstances, you are experiencing problems printing on the page. HP does not recommend full-time use less toner per page. Optimize various print modes to the factory-default settings. FASTRES 1200: ...Produces draft print quality. 600: Produces high print quality for fast, high-quality printing of line art and graphic images. Return all fuser-mode settings to solve print-quality issues. However, it also reduces print quality. OFF LIGHT MEDIUM* DARK Use the Resolution Enhancement technology...
HP LaserJet P3010 Series - User Guide
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...LETTER* A4 Description When auto-cleaning is printed. NOTE: This option is available only for cleaning excess toner off the pressure roller in the fuser. This page can be discarded. ENWW Configure device menu 25 When the cleaning process runs, a cleaning page is on, the product prints ...is used to print the cleaning page. When AUTO CLEANING is on , this option specifies the number of instructions for the HP LaserJet P3011 printer, the HP LaserJet P3015 printer, and the HP LaserJet P3015n printer. Create and process a cleaning page for cleaning the pressure roller in the...
...LETTER* A4 Description When auto-cleaning is printed. NOTE: This option is available only for cleaning excess toner off the pressure roller in the fuser. This page can be discarded. ENWW Configure device menu 25 When the cleaning process runs, a cleaning page is on, the product prints ...is used to print the cleaning page. When AUTO CLEANING is on , this option specifies the number of instructions for the HP LaserJet P3011 printer, the HP LaserJet P3015 printer, and the HP LaserJet P3015n printer. Create and process a cleaning page for cleaning the pressure roller in the...
HP LaserJet P3010 Series - User Guide
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... correctly. Service menu The SERVICE menu is 0 - 60,000 milliseconds. Item MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST PRINT FUSER TEST PAGE SIGNATURE CHECK Sub-item A list of the fuser. A service representative should perform this page to isolate noise, leaking, and other hardware issues. Activate individual parts independently to determine the...
... correctly. Service menu The SERVICE menu is 0 - 60,000 milliseconds. Item MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST PRINT FUSER TEST PAGE SIGNATURE CHECK Sub-item A list of the fuser. A service representative should perform this page to isolate noise, leaking, and other hardware issues. Activate individual parts independently to determine the...
HP LaserJet P3010 Series - User Guide
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... media and meets the weight specifications specification for this product unless for use in this product. letterhead. ● Use only heavy paper that is HP paper that has been approved for laser printers. ● Place transparencies on special media. not approved for use in inkjet products. 80 Chapter 6...Paper and print media ENWW it is ● Do not use paper that are ● Do not use transparent print media approved for use fusers to bond dry toner particles to the paper in the printer driver to set the type and size in very precise dots. Special paper or...
... media and meets the weight specifications specification for this product unless for use in this product. letterhead. ● Use only heavy paper that is HP paper that has been approved for laser printers. ● Place transparencies on special media. not approved for use in inkjet products. 80 Chapter 6...Paper and print media ENWW it is ● Do not use paper that are ● Do not use transparent print media approved for use fusers to bond dry toner particles to the paper in the printer driver to set the type and size in very precise dots. Special paper or...
HP LaserJet P3010 Series - User Guide
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... could be caused by repairing the external component. ● The network connection ● The printer driver 3. If you were performing before the error occurred. 50.X FUSER ERROR A fuser error has occurred. 1. If the message persists, contact an HPauthorized service or support provider. ● The software program ● The document file To help...
... could be caused by repairing the external component. ● The network connection ● The printer driver 3. If you were performing before the error occurred. 50.X FUSER ERROR A fuser error has occurred. 1. If the message persists, contact an HPauthorized service or support provider. ● The software program ● The document file To help...
HP LaserJet P3010 Series - User Guide
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...No action is being upgraded in several stages. that are available in another tray press OK The product is wrapped around the fuser, and the Contact an HP-authorized service or support product has jammed. the current print job. To clear press OK RAM DISK FILE OPERATION FAILED A... (continued) Control panel message Description Recommended action MANUALLY FEED To use a type and size in Tray 1. alternates with Paper Wrapped Around Fuser For help press MANUALLY FEED OUTPUT STACK Then press OK to cancel. no active job or buffered data to print second sides The first...
...No action is being upgraded in several stages. that are available in another tray press OK The product is wrapped around the fuser, and the Contact an HP-authorized service or support product has jammed. the current print job. To clear press OK RAM DISK FILE OPERATION FAILED A... (continued) Control panel message Description Recommended action MANUALLY FEED To use a type and size in Tray 1. alternates with Paper Wrapped Around Fuser For help press MANUALLY FEED OUTPUT STACK Then press OK to cancel. no active job or buffered data to print second sides The first...
HP LaserJet P3010 Series - User Guide
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NOTE: The rear door has two positions. ENWW Jams 169 Remove any jammed paper. Clear jams from the rear door and the fuser area TIP: To see an animation of this Web site: www.hp.com/go to a 90° angle. Open the rear door, and push down so it is fully opened to this procedure go /ljp3010-jams-rear. 1. It opens to a 45° angle for the rear output bin and to a 90° angle for clearing jams. 2.
NOTE: The rear door has two positions. ENWW Jams 169 Remove any jammed paper. Clear jams from the rear door and the fuser area TIP: To see an animation of this Web site: www.hp.com/go to a 90° angle. Open the rear door, and push down so it is fully opened to this procedure go /ljp3010-jams-rear. 1. It opens to a 45° angle for the rear output bin and to a 90° angle for clearing jams. 2.
HP LaserJet P3010 Series - User Guide
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...and letting it rest for the tray. Verify that the guides are correctly installed. Print a configuration page to confirm that meets the HP paper specifications for the input tray. Paper in the software or printer Verify that the correct paper type is not configured correctly for type...product. ENWW Paper-handling problems 179 Use the product control panel to configure the tray to the paper type loaded. Closely inspect the fuser area for which the tray is selected in the From the product control panel, select the correct paper type product control panel. ...
...and letting it rest for the tray. Verify that the guides are correctly installed. Print a configuration page to confirm that meets the HP paper specifications for the input tray. Paper in the software or printer Verify that the correct paper type is not configured correctly for type...product. ENWW Paper-handling problems 179 Use the product control panel to configure the tray to the paper type loaded. Closely inspect the fuser area for which the tray is selected in the From the product control panel, select the correct paper type product control panel. ...
HP LaserJet P3010 Series - User Guide
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... clean the paper path. ● If the sheets do not pass through the fuser and cause image defects on subsequent documents, print two to three pages to use paper that all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. Use a smoother, xerographic paper. Use a ...You can prevent most print-quality problems by following these guidelines. ● Configure the trays for all sheets are using paper that meets HP specifications. See Configure trays on rough paper. See Paper and print media on page 137. Print-quality problems associated with jams Make ...
... clean the paper path. ● If the sheets do not pass through the fuser and cause image defects on subsequent documents, print two to three pages to use paper that all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. Use a smoother, xerographic paper. Use a ...You can prevent most print-quality problems by following these guidelines. ● Configure the trays for all sheets are using paper that meets HP specifications. See Configure trays on rough paper. See Paper and print media on page 137. Print-quality problems associated with jams Make ...
HP LaserJet P3010 Series - User Guide
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...necessary. See Clean the paper path on page 92. 3. See Paper and print media on page 214. 2. The print cartridge might not meet HP specifications (for leaks. Light print (entire page) Specks Dropouts Lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 1. Clean the inside of the product and run ...a cleaning page to clean the fuser. If the paper is leaking, replace it. 1. See Operating environment on page 73. Print a few more pages to HIGH1 or HIGH2, which...
...necessary. See Clean the paper path on page 92. 3. See Paper and print media on page 214. 2. The print cartridge might not meet HP specifications (for leaks. Light print (entire page) Specks Dropouts Lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 1. Clean the inside of the product and run ...a cleaning page to clean the fuser. If the paper is leaking, replace it. 1. See Operating environment on page 73. Print a few more pages to HIGH1 or HIGH2, which...
HP LaserJet P3010 Series - User Guide
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...as toner that the environmental specifications for the product are being met. Make sure that has already been run a cleaning page to clean the fuser. Repeat defects 1. Print a few more pages to see if the problem corrects itself . 2. See Print Quality menu on page 214.... control panel. See Print Quality menu on page 214. 7. Try using a different type of paper for the product are using meet HP specifications. See Operating environment on page 137. 5. Table 10-2 Image defect examples (continued) Problem Image example Solution Gray background 1. See...
...as toner that the environmental specifications for the product are being met. Make sure that has already been run a cleaning page to clean the fuser. Repeat defects 1. Print a few more pages to see if the problem corrects itself . 2. See Print Quality menu on page 214.... control panel. See Print Quality menu on page 214. 7. Try using a different type of paper for the product are using meet HP specifications. See Operating environment on page 137. 5. Table 10-2 Image defect examples (continued) Problem Image example Solution Gray background 1. See...
HP LaserJet P3010 Series - User Guide
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... defect might need to see if the problem corrects itself . 2. Make sure that the environmental specifications for the product are using meet HP specifications. Also, try rotating the paper 180°. 2. Make sure that the guides in the tray. Turn over the paper in ...different output bin. 5. Make sure that the product is a hn. See Operating environment on page 73. 3. On the PRINT QUALITY submenu, select FUSER MODES, and then select the paper type you are using . Smakkljl a sehiah adheufh if you are using preprinted forms or a large quantity of ahthvnasm...
... defect might need to see if the problem corrects itself . 2. Make sure that the environmental specifications for the product are using meet HP specifications. Also, try rotating the paper 180°. 2. Make sure that the guides in the tray. Turn over the paper in ...different output bin. 5. Make sure that the product is a hn. See Operating environment on page 73. 3. On the PRINT QUALITY submenu, select FUSER MODES, and then select the paper type you are using . Smakkljl a sehiah adheufh if you are using preprinted forms or a large quantity of ahthvnasm...
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Table 10-2 Image defect examples (continued) Problem Image example Solution Wrinkles or creases 1. On the PRINT QUALITY submenu, select FUSER MODES, and then select the paper type you are being met. Print a few more pages to see if the problem corrects itself. .... Print a few more pages to be replaced. 186 Chapter 10 Solve problems ENWW Also, try storing envelopes so that you are using meet HP specifications. If envelopes are being met. See Configure trays on page 73. 3. Make sure that the environmental specifications for the product are creasing,...
Table 10-2 Image defect examples (continued) Problem Image example Solution Wrinkles or creases 1. On the PRINT QUALITY submenu, select FUSER MODES, and then select the paper type you are being met. Print a few more pages to see if the problem corrects itself. .... Print a few more pages to be replaced. 186 Chapter 10 Solve problems ENWW Also, try storing envelopes so that you are using meet HP specifications. If envelopes are being met. See Configure trays on page 73. 3. Make sure that the environmental specifications for the product are creasing,...
HP LaserJet P3010 Series - User Guide
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Figure 10-1 Repetitive defects ruler 0 mm 38 mm 43.6 mm 50 mm 76 mm 79 mm 95 mm Distance between defects 38 mm 43.6 mm 50 mm 76 mm 79 mm 95 mm Product components that is beside the next occurrence of the defect indicates which component needs to identify the cause of the ruler at the first defect. Place the top of the defect. The marking that cause the defect Print cartridge Print engine Print cartridge Fuser Fuser Print cartridge 188 Chapter 10 Solve problems ENWW Repetitive defects ruler If defects repeat at regular intervals on the page, use this ruler to be replaced.
Figure 10-1 Repetitive defects ruler 0 mm 38 mm 43.6 mm 50 mm 76 mm 79 mm 95 mm Distance between defects 38 mm 43.6 mm 50 mm 76 mm 79 mm 95 mm Product components that is beside the next occurrence of the defect indicates which component needs to identify the cause of the ruler at the first defect. Place the top of the defect. The marking that cause the defect Print cartridge Print engine Print cartridge Fuser Fuser Print cartridge 188 Chapter 10 Solve problems ENWW Repetitive defects ruler If defects repeat at regular intervals on the page, use this ruler to be replaced.