HP CE528A Support Question
HP CE528A Support Question
Find answers below for this question about HP CE528A.Need a HP CE528A manual? We have 1 online manual for this item!
Question posted by plward on August 26th, 2013
How Do I Get The Fuser Jam Error To Clear. We Don't See Any Paper?
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 10th, 2013 9:58 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will walk you through clearing a paper jam
Related HP CE528A Manual Pages
HP LaserJet P3010 Series - User Guide - Page 9
... message types 147 Control-panel messages 147 Jams ...162 Common causes of jams 162 Clear jams ...163 Clear jams from Tray 1 163 Clear jams from Tray 2 or an optional 500-sheet tray 164 Clear jams from the top cover 167 Clear jams from the rear door and the fuser area 169 Clear jams from the duplexer 172 Jam recovery ...176 Paper-handling problems ...177 Product feeds multiple...
HP LaserJet P3010 Series - User Guide - Page 16
...; Automatic two-sided (duplex) printing ● Embedded HP Jetdirect networking ● Contains 128 MB RAM. HP LaserJet P3015dn printer CE528A
1 2
HP LaserJet P3015x printer CE529A
1 2 3
Has the same features as the HP LaserJet P3015 printer, with the following differences:
● 10-key numeric keypad on the control panel ● Automatic two-sided (duplex) printing...
HP LaserJet P3010 Series - User Guide - Page 41
...default language is still active.
Sets whether a warning is cleared on the amount of available memory.
Sets how the RAM disk feature... Set whether the product tries to reprint pages after a jam. AUTO: The product determines the optimal RAM disk size ... generates an Auto Continuable error.
AUTO: The product reprints pages if enough memory is no hard disk installed and the printer has at least 8...
HP LaserJet P3010 Series - User Guide - Page 51
This causes a jam message that might need to determine whether the paper path sensors are operating ...- 60,000 milliseconds. ENWW
Service menu 39 Values
Description
Performs additional tests to be manually cleared. CANCEL IF BAD* PROMPT IF BAD
Configure how the product responds during a firmware upgrade ...PRINT/STOP TEST
PRINT FUSER TEST PAGE SIGNATURE CHECK
Sub-item
A list of the...
HP LaserJet P3010 Series - User Guide - Page 156
...paper that at least one of the product for the product.
144 Chapter 10 Solve problems
ENWW If the product is connected to see if any error messages appear, see Clear jams on page 190.
3. If the page jams...check the following options:
Windows: Click Start, click Settings, and then click Printers, or Printers and Faxes. b. Check the cable connection between the product and the computer or...
HP LaserJet P3010 Series - User Guide - Page 159
... messages inform you turn on . Some warning messages are autocontinuable. Error messages communicate that you must perform some of these messages.
Remove the jammed paper.
13.JJ.NT JAM INSIDE
If the message persists after an autocontinuable error message displays for 10 seconds.
You can clear some action, such as the state of the product changes...
HP LaserJet P3010 Series - User Guide - Page 160
... EMBEDDED I /O BAD TRANSMISSION To continue press OK
The connection has been broken between Press the OK button to clear the error message and continue printing.
41.3 UNEXPECTED SIZE IN TRAY 1 MANUALLY FEED
You have configured Tray 1 for jammed paper.
Table 10-1 Control-panel messages (continued)
Control panel message
Description
Recommended action
13.JJ.NT...
HP LaserJet P3010 Series - User Guide - Page 161
... product off then on .
size.
2.
Reload the tray with
2.
Reconfigure the size in the software program, the printer driver, and the control panel are not directly
2. alternates with the correct paper
size of the error to an external influence, try to the TRAY SIZE = option. If the message persists, contact an HPauthorized service...
HP LaserJet P3010 Series - User Guide - Page 165
... acceptable. The product is very low. Close the rear door. Checking printer
The product is checking for possible jams or No action is not connected correctly. Table 10-1 Control-panel messages... jams or No action is necessary.
Action not currently available for that supply has ended. See Change the print cartridge on . continues while the product clears the paper path and clears ...
HP LaserJet P3010 Series - User Guide - Page 166
.... Print the job using a printer driver for the product to finish trying to begin creating or
rear door closed. Product functions are processing a cleaning page with
The storage device is necessary.
Clearing event log
The product is deleting a stored job. Product is clearing the event log.
Clearing paper path
The product jammed or was turned on...
HP LaserJet P3010 Series - User Guide - Page 169
....
No action is full, and printing cannot continue. that bin. MEM TEST FAILURE REPLACE DIMM The product has detected an error with
MANUALLY FEED
For help press
Paper is wrapped around the fuser, and the Contact an HP-authorized service or support
product has jammed. To clear press OK
ENWW
Interpret control-panel messages 157
HP LaserJet P3010 Series - User Guide - Page 174
... previously printed on page 73. You are using paper that all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. or copier. Remove the paper, flex it, rotate it 180°, or flip it .
Fanning can create static electricity, which can cause paper to jam, contact HP Customer Support or your authorized...
HP LaserJet P3010 Series - User Guide - Page 181
... rear output bin and to this Web site: www.hp.com/go/ljp3010-jams-rear. 1.
Remove any jammed paper. Clear jams from the rear door and the fuser area
TIP: To see an animation of this procedure go to a 90° angle for clearing jams.
2. Open the rear door, and push down so it is fully opened to...
HP LaserJet P3010 Series - User Guide - Page 191
... the optional trays appear as input tray options.
Avoid printing glossy paper in the software program or printer driver. Remove excess paper from a previous jam has not been completely removed.
High-humidity environments may also cause blisters.
Print a configuration page to confirm that the printer driver has been configured to the other tray.
The optional...
HP LaserJet P3010 Series - User Guide - Page 194
... LaserJet Printer Family Print Media Guide.
Print-quality problems associated with jams
Make sure that meets HP specifications. ● The paper is within specifications. See Jam recovery on page 176. ● If the product recently jammed, print two to three pages to clean the paper path. ● If the sheets do not pass through the fuser and...
HP LaserJet P3010 Series - User Guide - Page 195
...QUALITY submenu, select FUSER MODES, and then select the paper type you still have problems after a jam has been cleared.
1. Clean the inside of life.
Clean the inside of paper.
4. If the paper is turned off ,... product control panel. Open the CONFIGURE DEVICE menu at the control panel and in the printer driver. Try using a different type of the product and run a cleaning page to...
HP LaserJet P3010 Series - User Guide - Page 196
... see if the problem corrects itself.
2. On the PRINT QUALITY submenu, select FUSER MODES, and then select the paper type you are being met. See Print Quality menu on page 87.
2. See...are using meet HP specifications. The print cartridge might need to clean the fuser. See Clean the product on page 73. See Paper and print media on page 137.
5. See Operating environment on the ...
HP LaserJet P3010 Series - User Guide - Page 197
...vaknihidh was skjsaa a dhkjfn anj cjkhapsldnlj llhfoihrfhthej ahjkkjna oa h j a kah w asj kskjnk as hf hv of paper are being met. Print a few more pages to see if the problem corrects itself.
2. Print a few more...sure that the type and quality of ahthvnasm. On the PRINT QUALITY submenu, select FUSER MODES, and then select the paper type you do klakc k w vka ah call lthe cjakha aa d a sd...
HP LaserJet P3010 Series - User Guide - Page 198
...On the PRINT QUALITY submenu, select FUSER MODES, and then select the paper type you print with very little toner coverage. 1. See Paper and print media on black
AaBbCc AaBbCc...Make sure that the environmental specifications for the product are printing a very large quantity of the paper you are using . See Operating environment on page 214.
3. Table 10-2 Image defect ...
HP LaserJet P3010 Series - User Guide - Page 203
...Solve walk-up USB printing problems
Problem The USB STORAGE menu does not open for error messages. Solve walk-up USB printing problems 191
Reinsert the USB storage accessory. ... sure paper is processing
the job.
The administrator might be processing, or Check the Data light on page 163. This product supports up to the AUTO
setting.
Clear the jam.
connected ...
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