HP Officejet 7000 Support Question
HP Officejet 7000 Support Question
Find answers below for this question about HP Officejet 7000 - Wide Format Printer.Need a HP Officejet 7000 manual? We have 3 online manuals for this item!
Question posted by lulimarra on October 1st, 2014
Paper Jam Error
printer displays error that does not exist. It won't print at all. There is no paper jam whatsoever. What to do? THANKS
Current Answers
Answer #1: Posted by Odin on October 1st, 2014 3:44 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
The fact is that paper jams though real are often not apparent. Reviewing this HP page may help. Good luck!
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TechSupport101 on October 1st, 2014 5:33 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. If this will not help, then the paper sensor must then have gone out/bad and the printer will require service.
Related HP Officejet 7000 Manual Pages
User Guide - Page 8
... available for avoiding jams...95
Errors (Windows)...96 Printhead Problem - The printhead appears to be required soon. Clear jams...94 Clear a jam in the device...95 Tips for when print quality becomes no longer acceptable 103 The amount of paper 105 Incompatible Cartridge(s 105 The following cartridge is not intended for use in this printer as it...
User Guide - Page 18
... 3/4 full.
• To prevent jams, poor print quality, and other supplies, go to save you time and take the guesswork out of printing affordable professional photos with any inkjet printer. Your prints have been designed to select your photos are printing. It resists water, smears, fingerprints, and humidity. HP Everyday Photo Paper Print colorful, everyday snapshots at a time...
User Guide - Page 19
...may cause smearing. If not, set it aside to dry. HP recommends testing any paper before printing the document.
Always use with your media. Note that is supported by the device.... media • Use only custom-sized media that in the printer driver.
You might need to reformat existing documents to print photographs. Understand specifications for the correct media type. Also avoid...
User Guide - Page 47
... of box, with ink cartridges
To ensure the best print quality from the HP Printer, you will need to both the product and the ...printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Troubleshoot installation issues • Clear jams • Errors...
User Guide - Page 58
... resources
Use the following tips and resources to resolve printing problems.
• For a paper jam, see Control- panel lights reference. • No error messages appear on each one to ensure proper contact....8226; Make sure the device is turned on the other things you can print a printer status page. align the printer. When the device is turned on and not blinking.
feed problems. &#...
User Guide - Page 61
...• Text or graphics are cut off at the edge of media loaded
in the printer driver. Check the page-orientation setting Make sure the media size and page orientation selected ...• Make sure the media size selected in the printer driver match the size of the page • A blank page came out while printing
Print troubleshooting
57 For more information, see Set minimum margins....
User Guide - Page 62
...paper jams
Solution 1: Load the stack of envelopes correctly Solution: Load a stack of envelopes was loaded. Cause: A stack of envelopes in the input tray • Solution 3: Select the correct printer...Solution 3: Tuck the flaps to resolve the issue. Borderless printing produces unexpected results
Solution: Try printing the image from a non-HP software application produced unexpected ...
User Guide - Page 63
...: You can move freely • Solution 9: Check the connection from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is firmly connected to turn on the product. If this did not solve the issue, try the...
User Guide - Page 64
... been cancelled.
Try to see : Clear jams Cause: The product had a paper jam.
Cause: A deleted print job was busy with another task your computer, open the printer folder and see if there are any torn paper that remains in the print queue. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any errors. Check to delete the job from...
User Guide - Page 66
... first. TIP: You can move freely • Solution 9: Check the connection from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to resolve the issue. If this did not solve the issue, try the next solution.
62
Maintain and troubleshoot...
User Guide - Page 67
... the next solution.
Cause: The product was in the product. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any errors. Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue after you sent a print job to the product, check the device control panel to delete the job from...
User Guide - Page 68
...: The print settings were set to your computer Solution: Check the connection from one side of the USB cable is not already unplugged. Cause: The product experienced an error. Because ...print the first page of the way the paper feeds through a wired network, make sure that the USB cable is turned on the back of the product. Make sure the other end of the printer to force the print...
User Guide - Page 85
... on the back of your printout. • Solution 1: Print on a page of plain paper • Solution 2: Wait while the ink dries
Solution 1: Print on the back of plain paper to resolve the issue. If you removed the rear door to clear a paper jam, replace it snaps into place. Paper is not picked up from the input tray...
User Guide - Page 87
... 2: Use TrueType or OpenType fonts • Solution 3: Align the printhead • Solution 4: Clean the printhead
Solution 1: Wait before you can damage the print mechanism. CAUTION: Trying to clear a paper jam from the front of the steps provided in your country/region, and then click Contact HP for information on calling for technical support...
User Guide - Page 90
... letter, A4, or legal unused plain white paper into the main input tray. 2. In the Print Settings area, click Printer Toolbox.
If print quality still seems poor after cleaning and aligning...cleaning, try aligning the printer.
To clean the printhead from the control panel 1. NOTE: You can cause print quality problems. For more information, see Errors (Windows) for more information...
User Guide - Page 95
... lights reference. • Make sure that the device can print a printer status page. • Rear access panel is loaded with ... troubleshooting" conditions are met. • Though it is an error. Check the hardware connections • Make sure that any cords... might resolve some installation problems (such as a conflict with paper. • Make sure that all latches and covers are firmly...
User Guide - Page 99
... the right, and then pull the panel towards you turned it does not move to clear a paper jam from the output tray. Clear a jam in the device
To clear a jam 1. Remove all covers, turn off ) and resend the print job. Check the rear access panel.
When you . For more information, see
Load media. • Do...
User Guide - Page 100
...; Paper Jam • The printer is not overly full. • Make sure the media guide are adjusted snugly against the media, but do not crinkle
or bend the media. The printhead appears to be damaged Use the following to print • Ink Service Capacity Warning • Previously used genuine HP cartridge • General printer error
Printhead...
User Guide - Page 109
...; The following to correct the error: • Load media • Print on the front of paper. Check device for use in this printer as it is currently
configured
The following cartridge is not intended for a paper jam or other obstruction Use the following to correct the error: Clear a jam in this printer Use the following cartridges are not intended...
User Guide - Page 143
...43 warranty 121 yields 123 ink levels, check 44 input tray loading paper 19 locating 8 installation Add Printer (Windows) 38 hardware installation
suggestions 91 software (Mac OS X) 38...cycle) 123
paper borderless printing 22 clearing jams 94 feed fails 81 guidelines, custom-sized 15 loading input tray 19 ordering 115 printing on custom-sized 21 selecting 14
paper jams. See jams paper-feed problems,...
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