HP Color LaserJet CP2020 Series - User Guide
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Walkaround Front and side view 1 Output bin (holds 125 sheets of standard paper) 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (holds 250 sheets of standard paper and provides jam access) 6 Optional tray 3 (holds 250 sheets of standard paper) 7 Power switch 8 Control panel 9 DIMM door (for adding additional memory) Back view 1 Hi-Speed USB 2.0 port and network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x models only.) 4 Chapter 1 Product basics ENWW
Walkaround Front and side view 1 Output bin (holds 125 sheets of standard paper) 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (holds 250 sheets of standard paper and provides jam access) 6 Optional tray 3 (holds 250 sheets of standard paper) 7 Power switch 8 Control panel 9 DIMM door (for adding additional memory) Back view 1 Hi-Speed USB 2.0 port and network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x models only.) 4 Chapter 1 Product basics ENWW
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... to Layout Direction, select the order and placement of watermark to use. Print on both sides of the page (duplex printing) CAUTION: To avoid jams, do not load paper that is not transparent. 4. Select the driver. 3. Next to Text, select one of a document. 1. On the File menu, click Print. 2. ... on one page on a single sheet of border to print around each page on the first page only. 5. Next to Borders, select the type of paper. Use watermarks A watermark is a notice, such as "Confidential," that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. Next to Pages per ...
... to Layout Direction, select the order and placement of watermark to use. Print on both sides of the page (duplex printing) CAUTION: To avoid jams, do not load paper that is not transparent. 4. Select the driver. 3. Next to Text, select one of a document. 1. On the File menu, click Print. 2. ... on one page on a single sheet of border to print around each page on the first page only. 5. Next to Borders, select the type of paper. Use watermarks A watermark is a notice, such as "Confidential," that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. Next to Pages per ...
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... cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for paper to meet these guidelines might be the result of the guidelines in this... user guide and still not produce satisfactory results. Understand paper and print media use This product supports a variety of media because HP cannot control their quality. Paper or print media that does not meet Hewlett-Packard's specifications might cause problems for...
... cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for paper to meet these guidelines might be the result of the guidelines in this... user guide and still not produce satisfactory results. Understand paper and print media use This product supports a variety of media because HP cannot control their quality. Paper or print media that does not meet Hewlett-Packard's specifications might cause problems for...
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.... 4. Open Microsoft Office Basic Colors or the full palette of paper and print media. ● Color Printing Tools. Use the HP Basic Color Match to adjust spot colors in your device, such as how to get the best print quality, how to remove paper jams, and how to set, and then in both HTML... 62. Help The Help folder contains links to save the password. Print information about Microsoft Office Basic Colors, see Match colors on page 62. ● Paper and Print Media. For more information about the product usage, warranty, specifications, and support.
.... 4. Open Microsoft Office Basic Colors or the full palette of paper and print media. ● Color Printing Tools. Use the HP Basic Color Match to adjust spot colors in your device, such as how to get the best print quality, how to remove paper jams, and how to set, and then in both HTML... 62. Help The Help folder contains links to save the password. Print information about Microsoft Office Basic Colors, see Match colors on page 62. ● Paper and Print Media. For more information about the product usage, warranty, specifications, and support.
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...type, such as the embedded Web server password. The information that causes a low toner alert. ● Save/Restore Settings. ENWW HP ToolboxFX 73 Configure trays or change device settings. Change the default product print settings, such as the product description and a contact person. &#... page. Change the print-density settings, such as jam recovery and auto-continue. Change the mode settings for future reference. Save the current settings for the product to this page appears on your product for each of copies and paper orientation. ● PCL5c. Once a password is ...
...type, such as the embedded Web server password. The information that causes a low toner alert. ● Save/Restore Settings. ENWW HP ToolboxFX 73 Configure trays or change device settings. Change the default product print settings, such as the product description and a contact person. &#... page. Change the print-density settings, such as jam recovery and auto-continue. Change the mode settings for future reference. Save the current settings for the product to this page appears on your product for each of copies and paper orientation. ● PCL5c. Once a password is ...
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... message in wrong position Status alert Device error Press [OK] Front Door open Genuine HP supply installed Incorrect supplies Install cartridge Invalid driver Press [OK] Jam in Jam in tray Clear jam and then Press [OK] Load paper Load tray # Load tray 1 plain Cleaning mode [OK] to start Load tray ...print. More than one print cartridge is in the indicated tray with plain paper in the correct slot. See installed or not correctly installed Replace print cartridges in a different tray. The product has detected a jam. Load print media. Be sure that the print tray 1, or press ...
... message in wrong position Status alert Device error Press [OK] Front Door open Genuine HP supply installed Incorrect supplies Install cartridge Invalid driver Press [OK] Jam in Jam in tray Clear jam and then Press [OK] Load paper Load tray # Load tray 1 plain Cleaning mode [OK] to start Load tray ...print. More than one print cartridge is in the indicated tray with plain paper in the correct slot. See installed or not correctly installed Replace print cartridges in a different tray. The product has detected a jam. Load print media. Be sure that the print tray 1, or press ...
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...is skewed. Fanning can create static electricity, which can cause paper to jam, contact HP Customer Support or your authorized HP service provider. The media has rough or jagged edges. Paper should be picked from the tray. See Paper and print media on or or copier. Reload the media ...are using media that has already passed through a printer Do not use media that meets HP specifications. Replace the media. The internal rollers from the input tray. Clear jams Common causes of jams Common causes of media. Adjust the guides so they hold the stack firmly in the...
...is skewed. Fanning can create static electricity, which can cause paper to jam, contact HP Customer Support or your authorized HP service provider. The media has rough or jagged edges. Paper should be picked from the tray. See Paper and print media on or or copier. Reload the media ...are using media that has already passed through a printer Do not use media that meets HP specifications. Replace the media. The internal rollers from the input tray. Clear jams Common causes of jams Common causes of media. Adjust the guides so they hold the stack firmly in the...
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Remove the jammed sheet by pulling it on a flat surface. 2. ENWW Clear jams 103 Pull out tray 2 and place it straight out. Lower the jam-access tray. 3. Clear jams in tray 2 1. If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from the opening.
Remove the jammed sheet by pulling it on a flat surface. 2. ENWW Clear jams 103 Pull out tray 2 and place it straight out. Lower the jam-access tray. 3. Clear jams in tray 2 1. If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from the opening.
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Open the rear door. 2. ENWW Clear jams 105 Do not use sharp objects to continue printing. If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. 3. Press OK to remove fragments. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Clear jams in fuser area 1. Replace tray 3. 4.
Open the rear door. 2. ENWW Clear jams 105 Do not use sharp objects to continue printing. If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. 3. Press OK to remove fragments. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Clear jams in fuser area 1. Replace tray 3. 4.
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NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Open and then close the rear door to clear the message. Open the rear door. ENWW Clear jams 107 Look for jammed paper in duplexer (duplexing models only) 1. Remove any visible media. Clear jams in the output bin area. 2. Clear jams in output bin 1.
NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Open and then close the rear door to clear the message. Open the rear door. ENWW Clear jams 107 Look for jammed paper in duplexer (duplexing models only) 1. Remove any visible media. Clear jams in the output bin area. 2. Clear jams in output bin 1.
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2. If necessary, remove any visible paper from bottom side of the delivery area. 3. If necessary, pull the guide (callout 1) and remove any jammed paper, lift the duplexing unit using the tab on the side of the paper, remove the paper from the bottom of the duplexing unit. 4. If you can see any visible paper (callout 2) from the product. 108 Chapter 10 Solve problems ENWW If you can not see the trailing edge of the duplexing unit. 5.
2. If necessary, remove any visible paper from bottom side of the delivery area. 3. If necessary, pull the guide (callout 1) and remove any jammed paper, lift the duplexing unit using the tab on the side of the paper, remove the paper from the bottom of the duplexing unit. 4. If you can see any visible paper (callout 2) from the product. 108 Chapter 10 Solve problems ENWW If you can not see the trailing edge of the duplexing unit. 5.
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ENWW Clear jams 109 If you can see the leading edge of the paper, remove it from the product. 7. Close the rear door. 6.
ENWW Clear jams 109 If you can see the leading edge of the paper, remove it from the product. 7. Close the rear door. 6.
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...Problem Pages print but are running on your computer. completely removed from the print cartridges. Heavier media types can print slowly. Paper type not set correctly. See Clear jams on all of media. ENWW Performance problems 119 To check the product, print a Configuration page. job. correctly. If you... support on the computer. To connect and use two USB ports on page 127. The document might be pulling media Make sure paper is jamming in the tray correctly. Select the type to ensure the best print quality. Check the document that is connected to replace the ...
...Problem Pages print but are running on your computer. completely removed from the print cartridges. Heavier media types can print slowly. Paper type not set correctly. See Clear jams on all of media. ENWW Performance problems 119 To check the product, print a Configuration page. job. correctly. If you... support on the computer. To connect and use two USB ports on page 127. The document might be pulling media Make sure paper is jamming in the tray correctly. Select the type to ensure the best print quality. Check the document that is connected to replace the ...
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...supplies 80 country/region of origin 5 cover pages 30, 55 creases, troubleshooting 114 crooked pages 114 curl, paper settings 14 curled media 114 custom-size paper settings Macintosh 30 customer support online 132 service information form 134 D declaration of conformity 144 default settings, ...4 fuser errors 96 jams, clearing 105 G gateways 42 gray background, troubleshooting 112 grayscale troubleshooting 115 grayscale printing 60 H Help tab, HP ToolboxFX 72 HP Customer Care 132 HP fraud hotline 80 HP ImageREt 3600 64 HP Toolbox FX Alerts tab 71 Status tab 70 HP ToolboxFX about 69 density ...
...supplies 80 country/region of origin 5 cover pages 30, 55 creases, troubleshooting 114 crooked pages 114 curl, paper settings 14 curled media 114 custom-size paper settings Macintosh 30 customer support online 132 service information form 134 D declaration of conformity 144 default settings, ...4 fuser errors 96 jams, clearing 105 G gateways 42 gray background, troubleshooting 112 grayscale troubleshooting 115 grayscale printing 60 H Help tab, HP ToolboxFX 72 HP Customer Care 132 HP fraud hotline 80 HP ImageREt 3600 64 HP Toolbox FX Alerts tab 71 Status tab 70 HP ToolboxFX about 69 density ...
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... BOOTP 41 Macintosh, troubleshooting 121 overview 41 protocols supported 36 J jam recovery 102 jams common causes of 101 locations 101 output bin, clearing 107 paper path, clearing 105 tracking number of 10 jams error messages 98 jams tray # error messages 98 Japanese VCCI statement 145 Jetadmin, HP Web 25 K Korean EMI statement 145 L landscape orientation setting...
... BOOTP 41 Macintosh, troubleshooting 121 overview 41 protocols supported 36 J jam recovery 102 jams common causes of 101 locations 101 output bin, clearing 107 paper path, clearing 105 tracking number of 10 jams error messages 98 jams tray # error messages 98 Japanese VCCI statement 145 Jetadmin, HP Web 25 K Korean EMI statement 145 L landscape orientation setting...
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...11, 74 first and last pages, using different paper 55 first page 30 HP ToolboxFX settings 75 pages per sheet 31 size, selecting 55 specification guide 125 supported sizes 45 type, selecting 55 wrinkled 114 paper jams. See jams paper path jams, clearing 105 part numbers 125 password, network 71... pausing a print job 54 PCL drivers universal 20 PCL font list 10 PCL settings, HP ToolboxFX 74 physical specifications 136 portrait orientation setting, Windows ...
...11, 74 first and last pages, using different paper 55 first page 30 HP ToolboxFX settings 75 pages per sheet 31 size, selecting 55 specification guide 125 supported sizes 45 type, selecting 55 wrinkled 114 paper jams. See jams paper path jams, clearing 105 part numbers 125 password, network 71... pausing a print job 54 PCL drivers universal 20 PCL font list 10 PCL settings, HP ToolboxFX 74 physical specifications 136 portrait orientation setting, Windows ...
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..., 26 spare parts 125 special media guidelines 49 special paper guidelines 49 specifications acoustic 138 documentation 125 electrical 137 environment 138 features 2 model and serial number 5 physical 136 specks, troubleshooting 111 speed print specifications 2 spots, troubleshooting 111 sRGB settings 61, 64 status alerts, HP Toolbox FX 70 Macintosh services tab 32 supplies...
..., 26 spare parts 125 special media guidelines 49 special paper guidelines 49 specifications acoustic 138 documentation 125 electrical 137 environment 138 features 2 model and serial number 5 physical 136 specks, troubleshooting 111 speed print specifications 2 spots, troubleshooting 111 sRGB settings 61, 64 status alerts, HP Toolbox FX 70 Macintosh services tab 32 supplies...
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...printing 38 control panel messages 95 curled media 114 EPS files 122 faded print 111 jams 101 lines, printed pages 112 loose toner 112 Macintosh problems 121 network configuration page,...toner specks 111 USB cables 119 wrinkles 114 two-sided printing Windows 56 types, media HP ToolboxFX settings 75 U universal print driver 20 upgrade firmware about 91 usage page 10 ... lines, troubleshooting 112 W warranty license 130 print cartridges 129 product 128 watermarks Windows 55 wavy paper, troubleshooting 114 Web sites customer support 132 fraud reports 80 Macintosh customer support 132 Material Safety ...
...printing 38 control panel messages 95 curled media 114 EPS files 122 faded print 111 jams 101 lines, printed pages 112 loose toner 112 Macintosh problems 121 network configuration page,...toner specks 111 USB cables 119 wrinkles 114 two-sided printing Windows 56 types, media HP ToolboxFX settings 75 U universal print driver 20 upgrade firmware about 91 usage page 10 ... lines, troubleshooting 112 W warranty license 130 print cartridges 129 product 128 watermarks Windows 55 wavy paper, troubleshooting 114 Web sites customer support 132 fraud reports 80 Macintosh customer support 132 Material Safety ...
