Windows Help
Page 6
... troubleshooting 164 Print troubleshooting...172 Memory card and front USB port troubleshooting 179 Scan troubleshooting...183 Copy troubleshooting...186 Errors...190 Device messages...190 File messages...193 Supported file types for the HP All-in-One 194 General user messages 195 Paper messages...199 Power and connection messages 201 Ink cartridge messages...203 15...
... troubleshooting 164 Print troubleshooting...172 Memory card and front USB port troubleshooting 179 Scan troubleshooting...183 Copy troubleshooting...186 Errors...190 Device messages...190 File messages...193 Supported file types for the HP All-in-One 194 General user messages 195 Paper messages...199 Power and connection messages 201 Ink cartridge messages...203 15...
Windows Help
Page 21
...up the browsing performance of photos You can set up the HP All-in-One to enable faster photo browsing by default. 20 Finish setting up the HP All-in -One provides three levels for PictBridge/DPOF/uPnP printing Set the default paper tray to choose another language. Touch Set Country/Region. ...the menu options. 5. Touch Setup on by writing small thumbnails to the memory card. Set the default paper tray for adjusting the volume of sounds associated with device events and errors. When prompted, touch Yes to confirm your selection, or touch No to select. Touch PictBridge/DPOF/uPnP...
...up the browsing performance of photos You can set up the HP All-in-One to enable faster photo browsing by default. 20 Finish setting up the HP All-in -One provides three levels for PictBridge/DPOF/uPnP printing Set the default paper tray to choose another language. Touch Set Country/Region. ...the menu options. 5. Touch Setup on by writing small thumbnails to the memory card. Set the default paper tray for adjusting the volume of sounds associated with device events and errors. When prompted, touch Yes to confirm your selection, or touch No to select. Touch PictBridge/DPOF/uPnP...
Windows Help
Page 146
... and front USB port troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP All-in -One and computer are USB-connected and are using an older cable, it to another product... • Information on paper • Clear paper jams Communication problems over a USB connection NOTE: For information on network communication problems, see "Network troubleshooting" on page 179. Also verify that the USB cable is firmly connected to the HP All-in-One and plugged into the ...
... and front USB port troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP All-in -One and computer are USB-connected and are using an older cable, it to another product... • Information on paper • Clear paper jams Communication problems over a USB connection NOTE: For information on network communication problems, see "Network troubleshooting" on page 179. Also verify that the USB cable is firmly connected to the HP All-in-One and plugged into the ...
Windows Help
Page 154
... Cause: The HP All-in-One has a paper jam. Software installation troubleshooting 153 Troubleshooting I received a message on the display. For more information, see : "Clear paper jams" on again. Remove any objects that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert...
... Cause: The HP All-in-One has a paper jam. Software installation troubleshooting 153 Troubleshooting I received a message on the display. For more information, see : "Clear paper jams" on again. Remove any objects that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert...
Windows Help
Page 177
In the HP Photosmart Software, click Status. Solution: Load paper in -One, this means the first page will be print side up at the bottom of the stack. 176 Troubleshooting Solution: If the HP All-in the wrong order Cause: The print settings are set to the HP Allin-One and the computer as...computer, communication errors can occur. Solution: Turn the HP All-in-One off, remove any packing materials), and then turn the HP All-in -One. Solution: Clear the paper jam. Make sure the USB cable is not properly connected to the HP All-in-One, check the status of the HP All-in -One on page...
In the HP Photosmart Software, click Status. Solution: Load paper in -One, this means the first page will be print side up at the bottom of the stack. 176 Troubleshooting Solution: If the HP All-in the wrong order Cause: The print settings are set to the HP Allin-One and the computer as...computer, communication errors can occur. Solution: Turn the HP All-in-One off, remove any packing materials), and then turn the HP All-in -One. Solution: Clear the paper jam. Make sure the USB cable is not properly connected to the HP All-in-One, check the status of the HP All-in -One on page...
Windows Help
Page 180
... on the network can access my memory card or storage device • Error message: Cannot find the file or item. Memory card and front USB port troubleshooting 179 Troubleshooting If there is spraying the inside of the HP All-in-One when I insert my memory card or storage device • The photos on... up two sheets of the document. Make sure the path and file name are using the wrong paper type. My memory card no longer works in my digital camera • The HP All-in-One does not read the memory card or storage device • The Photo light next to the memory card...
... on the network can access my memory card or storage device • Error message: Cannot find the file or item. Memory card and front USB port troubleshooting 179 Troubleshooting If there is spraying the inside of the HP All-in-One when I insert my memory card or storage device • The photos on... up two sheets of the document. Make sure the path and file name are using the wrong paper type. My memory card no longer works in my digital camera • The HP All-in-One does not read the memory card or storage device • The Photo light next to the memory card...
Windows Help
Page 191
... "Load originals" on page 57 Errors This section contains the following categories of device-related error messages: • Firmware revision mismatch • Mechanism error • Memory is larger than the paper in the input tray. Solution: Reload the original on the paper in the input tray, use Fit ...to fit onto letter or A4 paper" on page 127 ...
... "Load originals" on page 57 Errors This section contains the following categories of device-related error messages: • Firmware revision mismatch • Mechanism error • Memory is larger than the paper in the input tray. Solution: Reload the original on the paper in the input tray, use Fit ...to fit onto letter or A4 paper" on page 127 ...
Windows Help
Page 192
... number of the HP All-in -One off the HP All-in the photo tray, remove the paper, tap the stack of the HP All-inOne. Solution: Try making fewer copies. Go to the HP Web site at www.hp.com/support. Errors 191 Troubleshooting If the problem continues, contact HP Support. Solution: Turn the HP All-in -One firmware does...
... number of the HP All-in -One off the HP All-in the photo tray, remove the paper, tap the stack of the HP All-inOne. Solution: Try making fewer copies. Go to the HP Web site at www.hp.com/support. Errors 191 Troubleshooting If the problem continues, contact HP Support. Solution: Turn the HP All-in -One firmware does...
Windows Help
Page 193
... Cause: The photo tray might be pushed all the way in an extremely high- If this error occurs again, turn it back on again, and then try printing again. Troubleshooting Drive in -One, turn off the HP All-in Use Cause: The LightScribe drive is no higher than the top of the curl... not be curled. Solution: Push the output tray all the way. Solution: Remove the paper from the photo tray and shuffle the paper so it the opposite direction of the paper-width guide. Push the output tray all the way in the photo tray. Photo tray cannot disengage Cause: The output tray ...
... Cause: The photo tray might be pushed all the way in an extremely high- If this error occurs again, turn it back on again, and then try printing again. Troubleshooting Drive in -One, turn off the HP All-in Use Cause: The LightScribe drive is no higher than the top of the curl... not be curled. Solution: Push the output tray all the way. Solution: Remove the paper from the photo tray and shuffle the paper so it the opposite direction of the paper-width guide. Push the output tray all the way in the photo tray. Photo tray cannot disengage Cause: The output tray ...
Windows Help
Page 200
... than normal. If your print job. If there is paper in the input tray. For more paper in the drive is a LightScribe disc and is inserted with the LightScribe drive. Errors 199 Troubleshooting Incompatible Disc Cause: The inserted disc is incompatible...paper, tap the stack of paper against a flat surface, and reload the paper into the drive. Wipe both sides of paper or there are only a few sheets remaining, load more information, see: "Load full-size paper" on the disc. Solution: Insert a LightScribe-compatible disc into the input tray. Solution: If the HP All-in-One...
... than normal. If your print job. If there is paper in the input tray. For more paper in the drive is a LightScribe disc and is inserted with the LightScribe drive. Errors 199 Troubleshooting Incompatible Disc Cause: The inserted disc is incompatible...paper, tap the stack of paper against a flat surface, and reload the paper into the drive. Wipe both sides of paper or there are only a few sheets remaining, load more information, see: "Load full-size paper" on the disc. Solution: Insert a LightScribe-compatible disc into the input tray. Solution: If the HP All-in-One...
Windows Help
Page 202
... 64 Power and connection messages The following is not connected to the computer, communication errors can occur. Solution: Change the print setting or load the appropriate paper in -One. and connection-related error messages: • Communication test failed • HP All-in-One not found • Improper shutdown • Two-way communication lost Communication test failed...
... 64 Power and connection messages The following is not connected to the computer, communication errors can occur. Solution: Change the print setting or load the appropriate paper in -One. and connection-related error messages: • Communication test failed • HP All-in-One not found • Improper shutdown • Two-way communication lost Communication test failed...
Windows Help
Page 205
... until the indicated ink cartridge(s) are installed. Solution: Replace the indicated ink cartridge(s) immediately so that you have color or photo paper loaded in -One. Solution: Contact HP support. Solution: The indicated ink cartridge(s) cannot be used after device initialization and must be replaced Cause: The ...the printed documentation that the HP All-in -One. The following ink cartridges cannot be used after the device has undergone first-time setup. Chapter 14 Calibration error Cause: An incorrect type of ink. Load unused plain white letter or A4 paper into the input tray, ...
... until the indicated ink cartridge(s) are installed. Solution: Replace the indicated ink cartridge(s) immediately so that you have color or photo paper loaded in -One. Solution: Contact HP support. Solution: The indicated ink cartridge(s) cannot be used after device initialization and must be replaced Cause: The ...the printed documentation that the HP All-in -One. The following ink cartridges cannot be used after the device has undergone first-time setup. Chapter 14 Calibration error Cause: An incorrect type of ink. Load unused plain white letter or A4 paper into the input tray, ...
Windows Help
Page 210
...head assembly. For more information, see : "Replace the ink cartridges" on page 135 Scheduled maintenance Cause: The HP All-in -One, make sure to mix with the ink in -One. Errors 209 Troubleshooting For more information, see : "Replace the ink cartridges" on page 135 Ink cartridge is specially ... prompted, choose your country/region, and then click Contact HP for information on calling for a short period of the ink cartridges are not installed or are installed incorrectly. Solution: Load unused plain white letter or A4 paper in the print head assembly. Solution: You might need...
...head assembly. For more information, see : "Replace the ink cartridges" on page 135 Scheduled maintenance Cause: The HP All-in -One, make sure to mix with the ink in -One. Errors 209 Troubleshooting For more information, see : "Replace the ink cartridges" on page 135 Ink cartridge is specially ... prompted, choose your country/region, and then click Contact HP for information on calling for a short period of the ink cartridges are not installed or are installed incorrectly. Solution: Load unused plain white letter or A4 paper in the print head assembly. Solution: You might need...
Windows Help
Page 231
...response 173 not found 202 device address (Bluetooth) 52 device name (Bluetooth) 52 disconnected error 196 Display icons 12 display change language 151 change original type 116 load 58 scan 116 ... address 49 hardware address (802.3 wired) 47 help menu 14 hostname 46, 53 HP Instant Share send a scan 118 HP Photosmart send images 101 I images crop 106 edit scanned 117 rotate 107 scan 113 send ...209 sprays inside device 171 sprays inside HP All-in- One 179 230 See Embedded Web Server F factory defaults, restore 21 fast copy quality 125 fax paper width incorrect 201 poor quality printouts 164...
...response 173 not found 202 device address (Bluetooth) 52 device name (Bluetooth) 52 disconnected error 196 Display icons 12 display change language 151 change original type 116 load 58 scan 116 ... address 49 hardware address (802.3 wired) 47 help menu 14 hostname 46, 53 HP Instant Share send a scan 118 HP Photosmart send images 101 I images crop 106 edit scanned 117 rotate 107 scan 113 send ...209 sprays inside device 171 sprays inside HP All-in- One 179 230 See Embedded Web Server F factory defaults, restore 21 fast copy quality 125 fax paper width incorrect 201 poor quality printouts 164...
Windows Help
Page 232
See paper Media Access Control (MAC) address 47, 49 memory cards digital camera cannot read 179 e-mail photos 101 error message 195 file unreadable 193 HP All-in-Onecannot read 180 inaccessible 182 insert 103 photos missing 193 read or write error 182 save files to computer 103 scan to 115 share ... check ink levels 134 clean contacts 140 damaged 205 empty 205 error message 209 error messages 203 expired 206 HP ink depleted 207 incorrect 204, 209 missing 205 non-HP ink 207 order 143 replace 135 replace soon 209 supply error 206 tips 146 troubleshoot 152 ink levels icons 12 ink levels,...
See paper Media Access Control (MAC) address 47, 49 memory cards digital camera cannot read 179 e-mail photos 101 error message 195 file unreadable 193 HP All-in-Onecannot read 180 inaccessible 182 insert 103 photos missing 193 read or write error 182 save files to computer 103 scan to 115 share ... check ink levels 134 clean contacts 140 damaged 205 empty 205 error message 209 error messages 203 expired 206 HP ink depleted 207 incorrect 204, 209 missing 205 non-HP ink 207 order 143 replace 135 replace soon 209 supply error 206 tips 146 troubleshoot 152 ink levels icons 12 ink levels,...
Windows Help
Page 233
...color effect 106 adjust brightness 106 crop 106 e-mail 101 edit scanned 117 flip horizontal 106 ink sprays 179 missing 193 print borderless 83 print on photo paper 83 remove red-eye 106 rotate 107 send using HP Photosmart... characters 175 multiple pages on one sheet 88 nothing happens 175 on photo paper 83 posters 92 preview 80 ...paper size 76 paper type 77 print quality 164 quality 78 reduce/enlarge 79 resizing options 79 resolution 78 saturation 79 speed 78 printer found screen, Windows 39 printer sharing Mac 28 Windows 28 printer, align 138 Printing Shortcuts tab 81 problems copy 186 error...
...color effect 106 adjust brightness 106 crop 106 e-mail 101 edit scanned 117 flip horizontal 106 ink sprays 179 missing 193 print borderless 83 print on photo paper 83 remove red-eye 106 rotate 107 send using HP Photosmart... characters 175 multiple pages on one sheet 88 nothing happens 175 on photo paper 83 posters 92 preview 80 ...paper size 76 paper type 77 print quality 164 quality 78 reduce/enlarge 79 resizing options 79 resolution 78 saturation 79 speed 78 printer found screen, Windows 39 printer sharing Mac 28 Windows 28 printer, align 138 Printing Shortcuts tab 81 problems copy 186 error...
Windows Help
Page 234
... from control panel 115 halts 184 negatives 116 no scan options error 196 page layout incorrect 185 photos 113, 114 preview image,... 50, 51 troubleshoot 36 self-test report 131 send images using HP Photosmart Share scanned image 119 set print options 76, 81 settings country/region...troubleshoot 161 wireless setting 50 start copy black 11 start copy color 11 status, network 46 stop copy 130 print job 93 ...T-shirt transfers. See iron-on transfers technical information copy specifications 220 paper specifications 219 print specifications 220 scan specifications 220 system requirements 219 telephone...
... from control panel 115 halts 184 negatives 116 no scan options error 196 page layout incorrect 185 photos 113, 114 preview image,... 50, 51 troubleshoot 36 self-test report 131 send images using HP Photosmart Share scanned image 119 set print options 76, 81 settings country/region...troubleshoot 161 wireless setting 50 start copy black 11 start copy color 11 status, network 46 stop copy 130 print job 93 ...T-shirt transfers. See iron-on transfers technical information copy specifications 220 paper specifications 219 print specifications 220 scan specifications 220 system requirements 219 telephone...
Windows Help
Page 235
...48 transparencies copy 123 load 70 specifications 219 troubleshoot blocked print head 153 fax problems 164, 165 hardware installation 149 incorrect measurements 153 jams, paper 72, 153 language, display 151 low signal 162 network connection 162 network setup 158 Passphrase, invalid 163 printer alignment 152 printer not found... 151 WEP key 163 wireless setup wizard 158, 160 troubleshooting cannot find the file or item 183 communication problems 145 copy 186 error messages 190 file system 179 filename appears as gibberish 182 others on network can access my memory card 183 print 172 Printer not...
...48 transparencies copy 123 load 70 specifications 219 troubleshoot blocked print head 153 fax problems 164, 165 hardware installation 149 incorrect measurements 153 jams, paper 72, 153 language, display 151 low signal 162 network connection 162 network setup 158 Passphrase, invalid 163 printer alignment 152 printer not found... 151 WEP key 163 wireless setup wizard 158, 160 troubleshooting cannot find the file or item 183 communication problems 145 copy 186 error messages 190 file system 179 filename appears as gibberish 182 others on network can access my memory card 183 print 172 Printer not...
Basics Guide
Page 33
... display on . The computer is firmly connected to discover the HP All-in -One. computer and the other . You can connect to turn on the back of paper. Solution: Check the connection between the HP All-in -One. Cause: There might cause read errors with one or more information on installing the software and connecting the USB...
... display on . The computer is firmly connected to discover the HP All-in -One. computer and the other . You can connect to turn on the back of paper. Solution: Check the connection between the HP All-in -One. Cause: There might cause read errors with one or more information on installing the software and connecting the USB...