User Guide
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...computer. 4. If you have already installed it . 5. Reinstall the HP Photosmart software. Restart your computer before the HP Photosmart software is installed on page 148. 3. Turn off the product, wait one minute, then restart it ). You can access the Readme file by... file • Setup troubleshooting • Network troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors View the Readme file You can refer to the Readme file ...
...computer. 4. If you have already installed it . 5. Reinstall the HP Photosmart software. Restart your computer before the HP Photosmart software is installed on page 148. 3. Turn off the product, wait one minute, then restart it ). You can access the Readme file by... file • Setup troubleshooting • Network troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors View the Readme file You can refer to the Readme file ...
User Guide
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... trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Plug the power cord back... cord. Nothing happens when I try printing again. The product prints meaningless characters Try the following solutions to resolve the issue. Cause: The product experienced an error. Solutions are listed in the product.
... trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Plug the power cord back... cord. Nothing happens when I try printing again. The product prints meaningless characters Try the following solutions to resolve the issue. Cause: The product experienced an error. Solutions are listed in the product.
User Guide
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... list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray ...paper" on page 63 Cause: You were trying to print • Product might not be correctly installed • Product was not found • Product could not find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart...
... list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray ...paper" on page 63 Cause: You were trying to print • Product might not be correctly installed • Product was not found • Product could not find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart...
User Guide
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...If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Cause: The revision number of the product firmware did not solve the issue, try the next solution. Mechanism error Try the following solutions to access the print carriage. Go ...to: www.hp.com/support. If the first solution does not solve...
...If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Cause: The revision number of the product firmware did not solve the issue, try the next solution. Mechanism error Try the following solutions to access the print carriage. Go ...to: www.hp.com/support. If the first solution does not solve...
User Guide
Page 253
... inserted properly, the Photo light will blink rapidly. Paper messages The following is a list of paper-related error messages: • Cannot load paper from input tray • Ink is drying • Load paper • Out of paper • Paper jam or misfeed • Paper mismatch • Wrong paper width Cannot load paper from input tray Solution: If the product is out...
... inserted properly, the Photo light will blink rapidly. Paper messages The following is a list of paper-related error messages: • Cannot load paper from input tray • Ink is drying • Load paper • Out of paper • Paper jam or misfeed • Paper mismatch • Wrong paper width Cannot load paper from input tray Solution: If the product is out...
User Guide
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...Make sure the paper is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean the paper feed rollers with the HP Paper Feed Cleaning Kit • Solution 5: Clean the rollers • Solution 6: Contact HP support for service...Errors 251 Troubleshooting Solution 2: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in order, with a high print quality setting, such as Best or Maximum dpi. Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to clear a paper jam...
...Make sure the paper is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean the paper feed rollers with the HP Paper Feed Cleaning Kit • Solution 5: Clean the rollers • Solution 6: Contact HP support for service...Errors 251 Troubleshooting Solution 2: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in order, with a high print quality setting, such as Best or Maximum dpi. Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to clear a paper jam...
User Guide
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.... Press in the tab on the product. 7. Remove the door by pulling it from the rear door. Solution 6: Contact HP support for technical support. Paper jam or misfeed Solution: In case of the rollers. 6. Plug the power cord back in the previous solutions and are removing it... www.hp.com/support. Go to print again. To clear a paper jam from the product. 2. Gently pull the paper out of a paper jam, check the rear door. If you have completed all the pieces of the rear door to clear the paper jam from the rollers, check the rollers and wheels for service. Errors 253 ...
.... Press in the tab on the product. 7. Remove the door by pulling it from the rear door. Solution 6: Contact HP support for technical support. Paper jam or misfeed Solution: In case of the rollers. 6. Plug the power cord back in the previous solutions and are removing it... www.hp.com/support. Go to print again. To clear a paper jam from the product. 2. Gently pull the paper out of a paper jam, check the rear door. If you have completed all the pieces of the rear door to clear the paper jam from the rollers, check the rollers and wheels for service. Errors 253 ...
User Guide
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... print carriage is on the left side and remove any objects, such as paper, that are blocking the print carriage path. Errors 261 Troubleshooting CAUTION: Make sure the product is stuck on before disconnecting the power cord. A paper jam can cause damage when removing jammed paper. d. If the print carriage is stuck and look for any...
... print carriage is on the left side and remove any objects, such as paper, that are blocking the print carriage path. Errors 261 Troubleshooting CAUTION: Make sure the product is stuck on before disconnecting the power cord. A paper jam can cause damage when removing jammed paper. d. If the print carriage is stuck and look for any...
User Guide
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See paper Media Access Control (MAC) address 44, 45 memory cards digital camera cannot read 189 error message 247 file unreadable 244 HP All-in-Onecannot read 190 insert 96 photos missing 245 save ...11 order ink cartridges 137 ink supplies 137 out of paper 251 overheads, print 88 P page order 87 paper choose 60 feed fails 173 incompatible types 62 jam 207, 253 jams 70, 158 load 63 misfeed 253 out of 251 ...period for support 305 photo photos menu 13 Photo browsing 20 photo paper copy 109 load 63 specifications 309 photos add a frame 97 add color effect 97 adjust brightness 97 crop 98, 118 325
See paper Media Access Control (MAC) address 44, 45 memory cards digital camera cannot read 189 error message 247 file unreadable 244 HP All-in-Onecannot read 190 insert 96 photos missing 245 save ...11 order ink cartridges 137 ink supplies 137 out of paper 251 overheads, print 88 P page order 87 paper choose 60 feed fails 173 incompatible types 62 jam 207, 253 jams 70, 158 load 63 misfeed 253 out of 251 ...period for support 305 photo photos menu 13 Photo browsing 20 photo paper copy 109 load 63 specifications 309 photos add a frame 97 add color effect 97 adjust brightness 97 crop 98, 118 325
User Guide
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...802.3 wired) 45 transparencies copy 109 load 69 specifications 309 troubleshoot fax problems 163 incorrect measurements 144 jams, paper 70 language, display 144 low signal 155 network connection 155 network setup 149 Passphrase, invalid 156 ...139 setup 139 USB cable 142 WEP key 156 wireless setup wizard 149, 153 troubleshooting copy 199 error messages 204 memory card 189 print 177 Printer not Found 151, 157 scan 194 two-sided ...copy 111 print 76 SSID troubleshoot 153 wireless setting 46 start copy black 11 start copy color 11 status, network 43 stop copy 115 print job 90 scan 106 Store Demo 22 ...
...802.3 wired) 45 transparencies copy 109 load 69 specifications 309 troubleshoot fax problems 163 incorrect measurements 144 jams, paper 70 language, display 144 low signal 155 network connection 155 network setup 149 Passphrase, invalid 156 ...139 setup 139 USB cable 142 WEP key 156 wireless setup wizard 149, 153 troubleshooting copy 199 error messages 204 memory card 189 print 177 Printer not Found 151, 157 scan 194 two-sided ...copy 111 print 76 SSID troubleshoot 153 wireless setting 46 start copy black 11 start copy color 11 status, network 43 stop copy 115 print job 90 scan 106 Store Demo 22 ...