HP C6380 Support Question
HP C6380 Support Question
Find answers below for this question about HP C6380 - Photosmart All-in-One Color Inkjet.Need a HP C6380 manual? We have 3 online manuals for this item!
Question posted by spirdoom on February 11th, 2014
Hp Photosmart C6380 Troubleshooting No Error Code,will Not Print Black Ink
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Related HP C6380 Manual Pages
Setup Guide - Page 15
... provided by your wireless router manufacturer, your HP All- Problem: While you install the HP All-in -One series • 15 Network Troubleshooting
www.hp.com/support
Problem: After you run the ...2.4GHZ can print a diagnostic report that may be connected to another wireless router in -One and your PC. HP Photosmart C6300 All-in -One software, you see the error message Invalid ...
Basic Guide - Page 18
... and troubleshooting, as well as the input tray)
8
Photo tray
9
Ink cartridge door
10
Glass
11
Lid backing
16
HP All-in -One.
You can access many HP All-in-One functions directly from a memory card or USB storage device. The onscreen Help details the full range of features and functions, including use of the HP Photosmart...
Basic Guide - Page 32
... HP Photosmart Software on your computer, run the Network Diagnostic tool. Double-click the HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link. 3. Make sure the product is blocking communication 4. Troubleshooting and support
30
Troubleshooting and support The Wireless Network Test prints.
Chapter...
Basic Guide - Page 34
... the Network Troubleshooting section) and follow any firewall security software running on your computer and then try using the instructions at the beginning of the product as to scan or print) to see if the firewall software is a Web page that resides within the HP All-in-One.)
To access the HP Photosmart C6300 All...
User Guide - Page 20
... can access a variety of resources, both printed and onscreen, that provide information about resolving errors you can quickly find information on performing common tasks.
• The HP All-in-One overview section provides general information about the main features of the HP All-in-One.
• The Troubleshooting section provides information about setting up the...
User Guide - Page 27
...Finish setting up the HP All-in-One using an ad hoc wireless connection" on page 30
Install the HP Photosmart Software for the best performance.
"Set up the HP All-in -One...either a wireless or Ethernet network connection. "Change the HP All-in -One
If you are prompted to change the network settings.
"Network troubleshooting" on the network.
NOTE: Do not connect the ...
User Guide - Page 37
... network connection" on page 34 • "Network troubleshooting" on page 149
Install the software for your computer.
34
Finish setting up the HP All-in-One NOTE: Installation time can help identify... You can print the Wireless Network Test report at the end of network drives, make sure you wrote down for a network connection Use this section to install the HP Photosmart software on ...
User Guide - Page 112
... control panel 1. Press the down arrow button to set the number of copies from the HP Photosmart Software. This task explains how to highlight Paper Size and then press OK. 4. Change the...HP All-in -One is highlighted on the Home Screen. 2. You should only change the Paper Type if you see print quality issues using the Automatic setting. Press Start Copy Black or Start Copy Color....
User Guide - Page 130
... amount of cleaning, try aligning the printer. In the Print Settings area, click Printer Toolbox. Click the Device Services tab. 5. There are satisfied with ink cartridges 127 If print quality still seems poor after cleaning and aligning, contact HP support.
To clean the printhead from the HP Photosmart Software 1. Work with the quality of cleaning. To clean...
User Guide - Page 142
... folder of the HP Photosmart Software CD-ROM. Disconnect the USB cable from the computer. 2. Setup troubleshooting 139
Troubleshooting 14 Troubleshooting
This section contains the following topics: • View the Readme file • Setup troubleshooting • Network troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card...
User Guide - Page 151
...enter the appropriate drive letter.)
b.
The software installation will start automatically.
Select HP Photosmart All-In-One Driver Software, and then click Change/
Remove. To uninstall and... Run). Insert software CD into the CD-ROM drive of the error was unknown. Follow the prompts on the computer screen to uninstall ...Troubleshooting
148 Troubleshooting Install the software.
User Guide - Page 184
...nothing has printed several minutes after you sent a print job to force the print carriage.
If this did not solve the issue, try the next solution.
Print troubleshooting 181
Troubleshooting Do not ...other . In the HP Photosmart Software, click Settings, and then click Status. Cause: The computer was not communicating with the product. Solution 8: Make sure the print carriage can move freely...
User Guide - Page 188
... sent a print job to your computer. Make sure the other end of the USB cable is securely plugged into a USB port on the back of the product. In the HP Photosmart Software, click Settings, and then click Status. Cause: The computer was not communicating with the product. Cause: The product experienced an error. Because...
User Guide - Page 207
..." on page 63 Cause: You were trying to print • Product might not be correctly installed • Product was not found • Product could not find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software
Troubleshooting
204 Troubleshooting
User Guide - Page 213
...Troubleshooting
Troubleshooting If the appropriate buttons for your product (such as Make Copies) do not appear, your computer. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart... Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications
failure patch • Solution 11: Check the USB chipset and ...
User Guide - Page 235
...and reinstall the HP Photosmart Software
Troubleshooting
232 Troubleshooting Insert the HP Photosmart CD-ROM into your computer....HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version
number) • HP Software update • HP...
User Guide - Page 241
... power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product
238 Troubleshooting Troubleshooting
Error occurred while communicating with product name and software version
number) • HP Software update • HP Share to resolve the issue. If the first solution does not solve the problem, continue trying the remaining...
User Guide - Page 262
... printer from the Print Properties dialog box. In the HP Solution Center, click Settings. 3. Click the Device Services tab. 5. Errors 259
Troubleshooting If the alignment still will not work and print quality is resolved. • Solution 1: Load plain white paper • Solution 2: Contact HP support
Solution 1: Load plain white paper Solution: If you have color or photo paper...
User Guide - Page 267
... slots. Incompatible ink cartridges Try the following solutions to resolve the issue.
Printing cannot occur without one of each slot. Solutions are compatible • Solution 2: Contact HP support Solution 1: Check to see the printed documentation that came with the product.
264 Troubleshooting
Troubleshooting General printer error Solution: Write down the error code provided in order...
User Guide - Page 274
... warranty date has not been reached, contact HP support for technical support. Printing can continue, but ink system behavior might change. Cause: The print carriage latch was not closed properly. If this did not solve the issue, try the next solution. If this message, write down the error code provided in and turn on its side...
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