User Guide
Page 17
... selection appears on the visual keyboard, and then press OK. • To enter symbols, select the .@! Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to make prints of your photos. Error Messages General Troubleshooting Use Memory Card Get Support Enter text using the visual keyboard You can enter text or... Load Paper in Photo Tray Load Paper in the visual keyboard, press the arrows on the directional pad to highlight the appropriate selection. Overview 14 HP All-in-One overview
... selection appears on the visual keyboard, and then press OK. • To enter symbols, select the .@! Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to make prints of your photos. Error Messages General Troubleshooting Use Memory Card Get Support Enter text using the visual keyboard You can enter text or... Load Paper in Photo Tray Load Paper in the visual keyboard, press the arrows on the directional pad to highlight the appropriate selection. Overview 14 HP All-in-One overview
User Guide
Page 185
... lights on the product might flash, or an error message might not be correctly installed • Product was not found • Product could not find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
... lights on the product might flash, or an error message might not be correctly installed • Product was not found • Product could not find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
User Guide
Page 199
...the Digital Imaging Monitor is not present, restart the computer. 3. Look for the product with a copy number included, such as HP Photosmart C5500 All-in-One series 2. 5. If the Digital Imaging Monitor icon is running Solution: Verify that the appropriate tab is running . Cause: The... Digital Imaging Monitor icon in the Select Device area or that the Digital Imaging Monitor is selected. 3. If this error to scan again. If you receive a Disconnected error message, then check whether there is ready. 4. Cause: There might be caused by an incomplete installation, a USB cable...
...the Digital Imaging Monitor is not present, restart the computer. 3. Look for the product with a copy number included, such as HP Photosmart C5500 All-in-One series 2. 5. If the Digital Imaging Monitor icon is running Solution: Verify that the appropriate tab is running . Cause: The... Digital Imaging Monitor icon in the Select Device area or that the Digital Imaging Monitor is selected. 3. If this error to scan again. If you receive a Disconnected error message, then check whether there is ready. 4. Cause: There might be caused by an incomplete installation, a USB cable...
User Guide
Page 220
...product Solution: Uninstall the product from the Add/Remove Programs list. 4. Follow any onscreen prompts to the HP scanning software. Double-click Add/Remove Programs. 3. Errors 217 Troubleshooting Wait several seconds, and then reconnect the product to restart after removing some programs from the ...issue, try the next solution. A message appears on the CD-ROM drive and double-click it using the CD that you disconnect the product before restarting your computer until after installing the product software. Insert the HP Photosmart CD-ROM into your product. If...
...product Solution: Uninstall the product from the Add/Remove Programs list. 4. Follow any onscreen prompts to the HP scanning software. Double-click Add/Remove Programs. 3. Errors 217 Troubleshooting Wait several seconds, and then reconnect the product to restart after removing some programs from the ...issue, try the next solution. A message appears on the CD-ROM drive and double-click it using the CD that you disconnect the product before restarting your computer until after installing the product software. Insert the HP Photosmart CD-ROM into your product. If...
User Guide
Page 224
... uninstall and reinstall the product 1. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it .... 4. Cause: There might have been another problem with the USB cable. 5. A message appears on the CD-ROM drive and double-click it. Select Click here to the ...program does not appear, locate the setup.exe file on the computer to the HP scanning software. Errors 221 Troubleshooting Or, there might not have reinstalled the software. 6. Right-click ...
... uninstall and reinstall the product 1. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it .... 4. Cause: There might have been another problem with the USB cable. 5. A message appears on the CD-ROM drive and double-click it. Select Click here to the ...program does not appear, locate the setup.exe file on the computer to the HP scanning software. Errors 221 Troubleshooting Or, there might not have reinstalled the software. 6. Right-click ...
User Guide
Page 226
...Required software component was not found or was incorrectly installed Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list, if they are related to restart later. 5. A message appears on the CD-ROM drive and double-click it using the CD that ...you originally installed the HP Photosmart Software. CAUTION: If the computer is important that came with your product. Double-click Add/Remove Programs. Errors 223 Troubleshooting To uninstall and...
...Required software component was not found or was incorrectly installed Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list, if they are related to restart later. 5. A message appears on the CD-ROM drive and double-click it using the CD that ...you originally installed the HP Photosmart Software. CAUTION: If the computer is important that came with your product. Double-click Add/Remove Programs. Errors 223 Troubleshooting To uninstall and...
User Guide
Page 227
... Troubleshooting NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to the HP scanning software. Troubleshooting Error occurred while communicating with the most likely solution first. Follow the onscreen instructions and the instructions provided in order,...are related to restart after you have been a problem when you originally installed the HP Photosmart Software. Insert the HP Photosmart CD-ROM into your computer. Remove all the items that are present. A message appears on the CD-ROM drive and double-click it. 7. If you disconnect...
... Troubleshooting NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to the HP scanning software. Troubleshooting Error occurred while communicating with the most likely solution first. Follow the onscreen instructions and the instructions provided in order,...are related to restart after you have been a problem when you originally installed the HP Photosmart Software. Insert the HP Photosmart CD-ROM into your computer. Remove all the items that are present. A message appears on the CD-ROM drive and double-click it. 7. If you disconnect...
User Guide
Page 230
...Remove Programs list. 4. Errors 227 Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it. A message appears on the CD-... taskbar, click Start, Settings, Control Panel. 2. Select Click here to restart after installing the product software. Insert the HP Photosmart CD-ROM into your computer. If this did not solve the issue, try the next solution. NOTE: If the Setup...
...Remove Programs list. 4. Errors 227 Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it. A message appears on the CD-... taskbar, click Start, Settings, Control Panel. 2. Select Click here to restart after installing the product software. Insert the HP Photosmart CD-ROM into your computer. If this did not solve the issue, try the next solution. NOTE: If the Setup...
User Guide
Page 233
... your computer, see if you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. Unreadable files. File messages The following is turned on. Cause: The product software could not be read Solution: Reinsert the memory card in... photos with the product. Cause: The product was not properly connected to your digital camera. Cause: Some of file-related error messages: • Error reading or writing the file • Unreadable files. Troubleshooting For more information on the inserted memory card were damaged. 230 ...
... your computer, see if you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. Unreadable files. File messages The following is turned on. Cause: The product software could not be read Solution: Reinsert the memory card in... photos with the product. Cause: The product was not properly connected to your digital camera. Cause: Some of file-related error messages: • Error reading or writing the file • Unreadable files. Troubleshooting For more information on the inserted memory card were damaged. 230 ...
User Guide
Page 235
... next solution. If the file system on the inserted memory card were damaged. Solutions are corrupted. Cause: Some of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is damaged • Card is not fully inserted • CD/DVD is corrupt... Solution: Reinsert the memory card in your digital camera. If this does not work, retake the photos with the most likely solution first. General user messages The following solutions to your computer, try printing those files by using the HP Photosmart Software.
... next solution. If the file system on the inserted memory card were damaged. Solutions are corrupted. Cause: Some of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is damaged • Card is not fully inserted • CD/DVD is corrupt... Solution: Reinsert the memory card in your digital camera. If this does not work, retake the photos with the most likely solution first. General user messages The following solutions to your computer, try printing those files by using the HP Photosmart Software.
