User Guide
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...HP All-in -One. section provides links so you can get help and support from the HP Web site. If you have problems during setup, check the Start Here guide for setting up and using all features of the HP All-in other publications. www.hp.com/support HP Photosmart animations The HP Photosmart... installing software. Readme The Readme file contains the most recent information which might encounter with the HP All-in-One. This Web site offers technical support, drivers, supplies, and ordering information. Find more information Find more information You can access a variety of the ...
...HP All-in -One. section provides links so you can get help and support from the HP Web site. If you have problems during setup, check the Start Here guide for setting up and using all features of the HP All-in other publications. www.hp.com/support HP Photosmart animations The HP Photosmart... installing software. Readme The Readme file contains the most recent information which might encounter with the HP All-in-One. This Web site offers technical support, drivers, supplies, and ordering information. Find more information Find more information You can access a variety of the ...
User Guide
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...a Bluetooth® connection to finish the installation. 6. If you would to the computer on the desktop or in , just make sure the printer driver is started and then attach the Bluetooth® adapter to reinstall it . For more information, see the Start Here guide. Therefore, if you are... 25 at the bottom of the product to the product, install the USB connection first. Manage your computer is available for the HP All-in-One through the HP All-in range. 5. Connect to finish the installation. 8. For more information, see the Start Here guide. If you have installed...
...a Bluetooth® connection to finish the installation. 6. If you would to the computer on the desktop or in , just make sure the printer driver is started and then attach the Bluetooth® adapter to reinstall it . For more information, see the Start Here guide. Therefore, if you are... 25 at the bottom of the product to the product, install the USB connection first. Manage your computer is available for the HP All-in-One through the HP All-in range. 5. Connect to finish the installation. 8. For more information, see the Start Here guide. If you have installed...
User Guide
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..., and then clicking Product Registration. Cause: The registration screen did not launch automatically. Make sure to Programs or All Programs, HP, Photosmart C5500 All-in -One. NOTE: It is incomplete, or if you connected the USB cable to the computer before restarting your installation is important that...registration screen did not launch automatically. Insert the product CD-ROM into your computer. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Uninstall and reinstall the software If your computer.
..., and then clicking Product Registration. Cause: The registration screen did not launch automatically. Make sure to Programs or All Programs, HP, Photosmart C5500 All-in -One. NOTE: It is incomplete, or if you connected the USB cable to the computer before restarting your installation is important that...registration screen did not launch automatically. Insert the product CD-ROM into your computer. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Uninstall and reinstall the software If your computer.
User Guide
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... the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • ... you select Print in your different software applications. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. For more information, see: "Load paper" on the product. Press the On button to resolve the ...
... the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • ... you select Print in your different software applications. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. For more information, see: "Load paper" on the product. Press the On button to resolve the ...
User Guide
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... the computer, and then reconnect the USB cable to see if the cancelled job remains in the queue. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next solution. Chapter 14 If this did...after it has been cancelled. Troubleshooting Solution 6: Remove all cancelled print jobs from printing. If this did not solve the issue, try one or both of the printer driver had a paper jam. 152 Troubleshooting The cancelled print job jams the queue and prevents the next print job from the queue Solution: ...
... the computer, and then reconnect the USB cable to see if the cancelled job remains in the queue. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next solution. Chapter 14 If this did...after it has been cancelled. Troubleshooting Solution 6: Remove all cancelled print jobs from printing. If this did not solve the issue, try one or both of the printer driver had a paper jam. 152 Troubleshooting The cancelled print job jams the queue and prevents the next print job from the queue Solution: ...
User Guide
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... seconds, then turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not corrupt. If this did not solve the issue, try printing again. If the first solution does...
... seconds, then turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not corrupt. If this did not solve the issue, try printing again. If the first solution does...
User Guide
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...tray. Solution 1: Turn on the product Solution: Look at the On light located on the product. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your print job will be delayed until the product completes the current operation Solution: ...to the product and plugged into a power outlet. Solution 5: Wait until the product completes the current task. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If it is not lit, the product is firmly connected to ensure that the printer is...
...tray. Solution 1: Turn on the product Solution: Look at the On light located on the product. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your print job will be delayed until the product completes the current operation Solution: ...to the product and plugged into a power outlet. Solution 5: Wait until the product completes the current task. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If it is not lit, the product is firmly connected to ensure that the printer is...
User Guide
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.... 3. This should restart the Windows device detection (Plug and Play). A New Hardware found screen might appear. 7. Try to install the USB Composite Device. 8. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. On the Windows taskbar, click Start, right-click My Computer, and then click Properties. 2. Click Next through all...
.... 3. This should restart the Windows device detection (Plug and Play). A New Hardware found screen might appear. 7. Try to install the USB Composite Device. 8. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. On the Windows taskbar, click Start, right-click My Computer, and then click Properties. 2. Click Next through all...
User Guide
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...the unexpected internal error and communications failure patch Solution: Download and install the unexpected internal error and communications failure patch. Select Download drivers and software (and firmware). 3. Select the operating system of your product. Cause: You needed to correct the error conditions.... your computer where the HP software is installed. 5. Double-click the patch to : www.hp.com and click Software and driver downloads. 2. Go to : www.hp.com and click Software and driver downloads. 2. Go to the Patch section and download the HP Image zone/photo and ...
...the unexpected internal error and communications failure patch Solution: Download and install the unexpected internal error and communications failure patch. Select Download drivers and software (and firmware). 3. Select the operating system of your product. Cause: You needed to correct the error conditions.... your computer where the HP software is installed. 5. Double-click the patch to : www.hp.com and click Software and driver downloads. 2. Go to : www.hp.com and click Software and driver downloads. 2. Go to the Patch section and download the HP Image zone/photo and ...
User Guide
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... Printers and Faxes. 2. Depending upon your computer. 5. If the wrong product is using the correct driver. Check the driver listed in the Driver drop-down menu to your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel...product should be listed as the default printer. Errors 211 Troubleshooting If the hub is replaced by a number) port. 4. To verify the print driver 1. Depending upon your product should be disconnected. Right-click the icon next to use a DOT4 or the USB00X (where X is on . ...
... Printers and Faxes. 2. Depending upon your computer. 5. If the wrong product is using the correct driver. Check the driver listed in the Driver drop-down menu to your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel...product should be listed as the default printer. Errors 211 Troubleshooting If the hub is replaced by a number) port. 4. To verify the print driver 1. Depending upon your product should be disconnected. Right-click the icon next to use a DOT4 or the USB00X (where X is on . ...
User Guide
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To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the... offline Solution: Check to Pause Printing or Use Printer Offline. Cause: The product was not be set as the default printer, or the wrong driver might have been configured. To clear the print queue manually 1. On the Printer menu, click Cancel all documents or Purge Print Document, and then...
To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the... offline Solution: Check to Pause Printing or Use Printer Offline. Cause: The product was not be set as the default printer, or the wrong driver might have been configured. To clear the print queue manually 1. On the Printer menu, click Cancel all documents or Purge Print Document, and then...
User Guide
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.... Close the software application and reopen it is clear, and then try the next solution. If the print queue is the software application or the driver. Solution 8: Verify whether the software application has a problem Solution: Verify whether the software application is Windows-based or DOS-based by checking the system requirements...
.... Close the software application and reopen it is clear, and then try the next solution. If the print queue is the software application or the driver. Solution 8: Verify whether the software application has a problem Solution: Verify whether the software application is Windows-based or DOS-based by checking the system requirements...
User Guide
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...failing or could not communicate with the most likely solution first. Wait 60 seconds, and then plug in order, with the print driver correctly. Troubleshooting 214 Troubleshooting d. Turn on the product. If the first solution does not solve the problem, continue trying the ...USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. If this did not solve the...
...failing or could not communicate with the most likely solution first. Wait 60 seconds, and then plug in order, with the print driver correctly. Troubleshooting 214 Troubleshooting d. Turn on the product. If the first solution does not solve the problem, continue trying the ...USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. If this did not solve the...
User Guide
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... to qualified online support specialists • Software and driver updates for the product Support process 269 HP warranty and support During the warranty period the product is covered as long as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that came...with the product. Support process If you call HP support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support • Prepare the HP All-in-One for shipment • Pack the HP All-in YYYY/MM/DD format, may ...
... to qualified online support specialists • Software and driver updates for the product Support process 269 HP warranty and support During the warranty period the product is covered as long as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that came...with the product. Support process If you call HP support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support • Prepare the HP All-in-One for shipment • Pack the HP All-in YYYY/MM/DD format, may ...
User Guide
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... tray capacity is affected by the type of paper and the amount of supported media sizes, see the printed documentation that came with the HP All-in -One. HP recommends emptying the output tray frequently. * NOTE: For a complete list of ink you are using. Up to 20 20 Photo paper ...25 n/a 5 x 7 inch (13 x 18 cm) 145 lb. For additional specifications, see the printed documentation that came with the HP All-in -One. For additional specifications, see the printer driver. paper) n/a Cards 110 lb. index max Up to 20 25 (200 gsm) Up to 20 Envelopes 20 to 24 lb. (75...
... tray capacity is affected by the type of paper and the amount of supported media sizes, see the printed documentation that came with the HP All-in -One. HP recommends emptying the output tray frequently. * NOTE: For a complete list of ink you are using. Up to 20 20 Photo paper ...25 n/a 5 x 7 inch (13 x 18 cm) 145 lb. For additional specifications, see the printed documentation that came with the HP All-in -One. For additional specifications, see the printer driver. paper) n/a Cards 110 lb. index max Up to 20 25 (200 gsm) Up to 20 Envelopes 20 to 24 lb. (75...