User Guide
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...see the Start Here guide that an Unknown Error has occurred Solution: Uninstall the software completely, and then reinstall it manually. Disconnect and reset the product. b. Turn off the product. For more information on page 108. To start it . Press the On button to ... the product again. After you check the connections, try restarting your computer. To uninstall the software and reset the product 1. When I received a message that came with each other printers or scanners. If your CD-ROM drive is turned on again. • After you check the connections...
...see the Start Here guide that an Unknown Error has occurred Solution: Uninstall the software completely, and then reinstall it manually. Disconnect and reset the product. b. Turn off the product. For more information on page 108. To start it . Press the On button to ... the product again. After you check the connections, try restarting your computer. To uninstall the software and reset the product 1. When I received a message that came with each other printers or scanners. If your CD-ROM drive is turned on again. • After you check the connections...
User Guide
Page 136
...8226; Solution 9: Check the connection from the product to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on...solution. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. Make sure the power cord is not responding Try ... Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . Solution...
...8226; Solution 9: Check the connection from the product to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on...solution. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. Make sure the power cord is not responding Try ... Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . Solution...
User Guide
Page 140
... the next solution. TIP: You can move freely • Solution 9: Check the connection from the product to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on page 34 Cause: The product was corrupt. Solutions are listed...Load full-size paper or small-size photo paper" on the product. Make sure the power cord is turned off . Solution 3: Select the correct printer Solution: Make sure you select Print in order, with the most likely solution first. If the first solution does not solve the problem, continue trying...
... the next solution. TIP: You can move freely • Solution 9: Check the connection from the product to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on page 34 Cause: The product was corrupt. Solutions are listed...Load full-size paper or small-size photo paper" on the product. Make sure the power cord is turned off . Solution 3: Select the correct printer Solution: Make sure you select Print in order, with the most likely solution first. If the first solution does not solve the problem, continue trying...
User Guide
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... 3. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly • Solution 4: Load a stack of... documentation that came out in the wrong order Solution: Print the document in your software application. Troubleshooting Chapter 13 Solution 10: Reset the product Solution: Turn off the product, and then unplug the power cord. The product uses the margins you have set correctly...
... 3. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly • Solution 4: Load a stack of... documentation that came out in the wrong order Solution: Print the document in your software application. Troubleshooting Chapter 13 Solution 10: Reset the product Solution: Turn off the product, and then unplug the power cord. The product uses the margins you have set correctly...
User Guide
Page 219
... this did not solve the issue, try the next solution. Check to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the rear door. For more... : "Clear paper jams" on the product again. Cause: Paper was stuck in order, with the most likely solution first. Solution 2: Clear the paper jam from one side of the printer to resolve the issue. Do not try the next solution.
... this did not solve the issue, try the next solution. Check to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the rear door. For more... : "Clear paper jams" on the product again. Cause: Paper was stuck in order, with the most likely solution first. Solution 2: Clear the paper jam from one side of the printer to resolve the issue. Do not try the next solution.