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.... Ensure you are using the printer. z Printer can download the printer driver from http://www.hp.com/support/businessinkjet2800. z Pause Printing is installed on each printhead. General network troubleshooting If you have specified the correct drive letter. Problems connecting to ensure proper ...does not recognize the path to perform a clean printer driver uninstallation. Reinstall the printer software z If you are closed . z Printheads and ink cartridges are removed from each one to a wired network z Ensure the printer is not selected if you might resolve some...
.... Ensure you are using the printer. z Printer can download the printer driver from http://www.hp.com/support/businessinkjet2800. z Pause Printing is installed on each printhead. General network troubleshooting If you have specified the correct drive letter. Problems connecting to ensure proper ...does not recognize the path to perform a clean printer driver uninstallation. Reinstall the printer software z If you are closed . z Printheads and ink cartridges are removed from each one to a wired network z Ensure the printer is not selected if you might resolve some...
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... purchase price for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) ...1 year *For more detailed warranty information, see http://www.hp.com/support/inkjet_warranty. Limitations of a manufacturer to enforce such disclaimers ...
... purchase price for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) ...1 year *For more detailed warranty information, see http://www.hp.com/support/inkjet_warranty. Limitations of a manufacturer to enforce such disclaimers ...
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...Maintenance menu 55 Changing networking parameters from the control panel 56 EIO menu 56 Disabling network protocols (optional 58 Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and ...troubleshooting Replacing the ink cartridges 60 Maintaining the printheads 61 Calibrating the color 66 Calibrating the linefeed 66 Troubleshooting tips and resources 67 General troubleshooting tips 67 Resetting the control ...
...Maintenance menu 55 Changing networking parameters from the control panel 56 EIO menu 56 Disabling network protocols (optional 58 Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and ...troubleshooting Replacing the ink cartridges 60 Maintaining the printheads 61 Calibrating the color 66 Calibrating the linefeed 66 Troubleshooting tips and resources 67 General troubleshooting tips 67 Resetting the control ...
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...; Acrobat® Portable Document Format (PDF) file on the network. Helps you quickly identify, diagnose, and resolve printing problems. See HP Instant Support for the product You can obtain product information and further troubleshooting resources that is available. 6 1 - number), printer settings,... on the Starter CD. See Embedded Web server (EWS). Provides an explanation of this guide from the printer driver. about printhead health. 1 Getting started Thank you for setting up the printer and information about the warranty and safety issues. Available through ...
...; Acrobat® Portable Document Format (PDF) file on the network. Helps you quickly identify, diagnose, and resolve printing problems. See HP Instant Support for the product You can obtain product information and further troubleshooting resources that is available. 6 1 - number), printer settings,... on the Starter CD. See Embedded Web server (EWS). Provides an explanation of this guide from the printer driver. about printhead health. 1 Getting started Thank you for setting up the printer and information about the warranty and safety issues. Available through ...
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Getting started ENWW Understanding the printer parts Front view 1 13 8 9 10 11 12 13 14 1 Control panel 2 Printhead cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Tray 1 9 Stack indicator 10 Guides 11 Output tray 12 Tray 2 13 Tray extension lock 14 Tray 2 Cover 23 4 6 7 5 8 1 -
Getting started ENWW Understanding the printer parts Front view 1 13 8 9 10 11 12 13 14 1 Control panel 2 Printhead cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Tray 1 9 Stack indicator 10 Guides 11 Output tray 12 Tray 2 13 Tray extension lock 14 Tray 2 Cover 23 4 6 7 5 8 1 -
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z Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. See HP Web Jetadmin software. For information about opening and using specific management tools, see Overview of printer management tools. ENWW Managing the printer 31 Click ... Status tab. Control panel Status of jobs that are being processed, the operating status of the printer, and the status of ink cartridges and printheads. HP Web Jetadmin software Supplies information and network status. Use this tool... ...to obtain the following information.
z Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. See HP Web Jetadmin software. For information about opening and using specific management tools, see Overview of printer management tools. ENWW Managing the printer 31 Click ... Status tab. Control panel Status of jobs that are being processed, the operating status of the printer, and the status of ink cartridges and printheads. HP Web Jetadmin software Supplies information and network status. Use this tool... ...to obtain the following information.
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... Toolbox contains tabs that guide you can install it using the installation program on the Starter CD. See HP Instant Support for the installed ink cartridges. z Ink Cartridge Information Shows order numbers and expiration dates for...myPrintMileage for the printer online. z Order Supplies Provides access to see. z Help Information Provides links to HP Instant Support and HP Customer Support, as well as on myPrintMileage AutoSend, a service that you want to be running on a...device usage to myPrintMileage and shows the printer hardware and printhead health information.
... Toolbox contains tabs that guide you can install it using the installation program on the Starter CD. See HP Instant Support for the installed ink cartridges. z Ink Cartridge Information Shows order numbers and expiration dates for...myPrintMileage for the printer online. z Order Supplies Provides access to see. z Help Information Provides links to HP Instant Support and HP Customer Support, as well as on myPrintMileage AutoSend, a service that you want to be running on a...device usage to myPrintMileage and shows the printer hardware and printhead health information.
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... page before calling. 1 2 3 4 1 Printer Information: Shows general printer information, such as gauges). 3 Printhead Status: Shows the printhead health status and whether the printhead needs to view current printer settings, ink supply status, and printhead health; For more information on HP Ink Supplies, see HP Inkjet Supplies - Configuring and managing the printer ENWW Understanding and printing the configuration...
... page before calling. 1 2 3 4 1 Printer Information: Shows general printer information, such as gauges). 3 Printhead Status: Shows the printhead health status and whether the printhead needs to view current printer settings, ink supply status, and printhead health; For more information on HP Ink Supplies, see HP Inkjet Supplies - Configuring and managing the printer ENWW Understanding and printing the configuration...
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.... INK LOW IN [COLOR] CARTRIDGE The ink cartridge is running low on : z Replacing the printheads or ink cartridges: See Replacing the ink cartridges and Maintaining the printheads. Control-panel messages The following table describes some of the covers is open. z Loading paper: ... The printhead or ink cartridge is either incompatible or faulty. INSTALL [COLOR] PRINTHEAD INSTALL [COLOR] INK CARTRIDGE The printhead or ink cartridge is either missing or not installed correctly. Ensure the printhead or ink cartridge is waiting for the print job. Replace with a HP printhead or ...
.... INK LOW IN [COLOR] CARTRIDGE The ink cartridge is running low on : z Replacing the printheads or ink cartridges: See Replacing the ink cartridges and Maintaining the printheads. Control-panel messages The following table describes some of the covers is open. z Loading paper: ... The printhead or ink cartridge is either incompatible or faulty. INSTALL [COLOR] PRINTHEAD INSTALL [COLOR] INK CARTRIDGE The printhead or ink cartridge is either missing or not installed correctly. Ensure the printhead or ink cartridge is waiting for the print job. Replace with a HP printhead or ...
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... print server is installed, a second page will be printed, which displays the settings for the HP Jetdirect print server. This item prints the available PCL fonts. This item prints the available PS (emulated PostScript) fonts. This ...contains printer information pages that give details about the printer and its configuration. This item prints a diagnostic page describing the current printer configuration, printhead information, and technical information. This item prints a demonstration page. Message PRINT MENU MAP PRINT CONFIGURATION PAGE PRINT DIAGNOSTIC PAGE PRINT DEMO PRINT ...
... print server is installed, a second page will be printed, which displays the settings for the HP Jetdirect print server. This item prints the available PCL fonts. This item prints the available PS (emulated PostScript) fonts. This ...contains printer information pages that give details about the printer and its configuration. This item prints a diagnostic page describing the current printer configuration, printhead information, and technical information. This item prints a demonstration page. Message PRINT MENU MAP PRINT CONFIGURATION PAGE PRINT DIAGNOSTIC PAGE PRINT DEMO PRINT ...
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... both sides of the page, run this menu let you test the paper handling features of the printer. N.A. This item begins the printhead cleaning process. This item begins the color calibration process. Message SHOW EVENT LOG Description This item displays the last 10 events on the ... that the paper path is working properly. Paper Path Test menu This menu allows you to adjust aspects of print quality, including calibration, printhead alignment, and quality level. . This item begins the linefeed calibration process. Maintenance menu Print Quality menu This menu allows you to test ...
... both sides of the page, run this menu let you test the paper handling features of the printer. N.A. This item begins the printhead cleaning process. This item begins the color calibration process. Message SHOW EVENT LOG Description This item displays the last 10 events on the ... that the paper path is working properly. Paper Path Test menu This menu allows you to adjust aspects of print quality, including calibration, printhead alignment, and quality level. . This item begins the linefeed calibration process. Maintenance menu Print Quality menu This menu allows you to test ...
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..., this may be caused by grasping it between your printer, see Supplies. z Replace the printheads, if the problems persist after cleaning. ENWW Maintaining the printheads 61 Press down firmly on the cartridge to the printer that requires replacement by clogged ink nozzles... it firmly toward you might need to clean the printheads. z Manually clean the printhead contacts. HP is bad, clean or replace the printhead. z From the configuration page Check the printhead health section of the printheads. z Initiate the automatic printhead cleaning process. See To open the EWS. 2 ...
..., this may be caused by grasping it between your printer, see Supplies. z Replace the printheads, if the problems persist after cleaning. ENWW Maintaining the printheads 61 Press down firmly on the cartridge to the printer that requires replacement by clogged ink nozzles... it firmly toward you might need to clean the printheads. z Manually clean the printhead contacts. HP is bad, clean or replace the printhead. z From the configuration page Check the printhead health section of the printheads. z Initiate the automatic printhead cleaning process. See To open the EWS. 2 ...
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.... See To open the EWS. 2 Click the Settings tab. 3 Click Diagnostic in the left pane. 4 In the Printheads section, select the option to clean printheads is highlighted, and then press (Select button). z From the Embedded Web server 1 Open the embedded Web server. z ...From the Embedded Web server 1 Open the embedded Web server. To clean printheads automatically Clean the printheads only when necessary; Maintaining and troubleshooting ENWW However, if the appearance of the printheads. z From the control panel 1 Press 2 Press press (Select button) on the control ...
.... See To open the EWS. 2 Click the Settings tab. 3 Click Diagnostic in the left pane. 4 In the Printheads section, select the option to clean printheads is highlighted, and then press (Select button). z From the Embedded Web server 1 Open the embedded Web server. z ...From the Embedded Web server 1 Open the embedded Web server. To clean printheads automatically Clean the printheads only when necessary; Maintaining and troubleshooting ENWW However, if the appearance of the printheads. z From the control panel 1 Press 2 Press press (Select button) on the control ...
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... ensure proper contact. Note To replace the printheads Only replace printheads after you have attempted to pull the printhead out of a printhead and use it to clean the printheads. Press down firmly on . 2 Lift the ink cartridge cover, and then lift the printhead cover. 3 Lift to open the printhead latch. 4 Lift the handle of its slot. 5 Remove...
... ensure proper contact. Note To replace the printheads Only replace printheads after you have attempted to pull the printhead out of a printhead and use it to clean the printheads. Press down firmly on . 2 Lift the ink cartridge cover, and then lift the printhead cover. 3 Lift to open the printhead latch. 4 Lift the handle of its slot. 5 Remove...
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... to pull the printhead out of a printhead and use it is plugged in the lock position. 7 Close the printhead latch. To clean the printhead contacts manually To find out which printheads are compatible with your printer, see Supplies. Maintaining and troubleshooting ENWW Printhead contacts contain sensitive ...1 Ensure the printer is in and turned on. 2 Lift the ink cartridge cover and printhead cover. 3 Wait two or three seconds, and then unplug the printer power cord. 4 Lift to open the printhead latch. 5 Lift the handle of its slot. 64 6 - CAUTION 8 Close the covers...
... to pull the printhead out of a printhead and use it is plugged in the lock position. 7 Close the printhead latch. To clean the printhead contacts manually To find out which printheads are compatible with your printer, see Supplies. Maintaining and troubleshooting ENWW Printhead contacts contain sensitive ...1 Ensure the printer is in and turned on. 2 Lift the ink cartridge cover and printhead cover. 3 Wait two or three seconds, and then unplug the printer power cord. 4 Lift to open the printhead latch. 5 Lift the handle of its slot. 64 6 - CAUTION 8 Close the covers...
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...the printer does not print an alignment page, replace the printhead you are replacing a printhead, remove the new printhead from the contact pads on the printhead using drinking water or alcohol, which could damage the printheads. 8 After cleaning, place the printhead on a sheet of paper or paper towel. 9 ... dampened cotton swab. CAUTION Only wipe the contact pads. Press down firmly on the printhead to ensure proper contact. 13 Close the printhead latch. Press down firmly on the printhead to ensure proper contact. The control panel should still indicate that will not come apart ...
...the printer does not print an alignment page, replace the printhead you are replacing a printhead, remove the new printhead from the contact pads on the printhead using drinking water or alcohol, which could damage the printheads. 8 After cleaning, place the printhead on a sheet of paper or paper towel. 9 ... dampened cotton swab. CAUTION Only wipe the contact pads. Press down firmly on the printhead to ensure proper contact. 13 Close the printhead latch. Press down firmly on the printhead to ensure proper contact. The control panel should still indicate that will not come apart ...
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... button). 4 Press (Down Arrow button) until LINEFEED CALIBRATION is highlighted, and then press (Select button). Maintaining and troubleshooting ENWW Calibrating the color Whenever you replace a printhead, the printer automatically calibrates the colors to select the number of the colors, you are not satisfied with the appearance of the box, and then...
... button). 4 Press (Down Arrow button) until LINEFEED CALIBRATION is highlighted, and then press (Select button). Maintaining and troubleshooting ENWW Calibrating the color Whenever you replace a printhead, the printer automatically calibrates the colors to select the number of the colors, you are not satisfied with the appearance of the box, and then...
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... the printer. z You are not running Windows. z Power cord and other cables are properly installed in the Printers folder. z Printheads and ink cartridges are working and firmly connected to turn on and not blinking. Ensure you are using or restart the computer before attempting... task again. See Understanding and printing the configuration page. z The printer is locked into place. z Pause Printing is turned on each printhead. See Printer specifications for more information. z Make sure the printer is not jammed in the Ready state. z Media is loaded correctly...
... the printer. z You are not running Windows. z Power cord and other cables are properly installed in the Printers folder. z Printheads and ink cartridges are working and firmly connected to turn on and not blinking. Ensure you are using or restart the computer before attempting... task again. See Understanding and printing the configuration page. z The printer is locked into place. z Pause Printing is turned on each printhead. See Printer specifications for more information. z Make sure the printer is not jammed in the Ready state. z Media is loaded correctly...
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If the problem persists, contact HP. Check the printer software installation If the printer is connected firmly to select the language. Maintaining and troubleshooting ENWW Resetting the control panel language 1 Press (Power button) to align the printheads. See Printer specifications for language ...or (Down Arrow button) and press (Select button) to a functioning alternating current (AC) power outlet. Check the printhead initialization When printheads are blinking A non-recoverable error has occurred Reset the printer. See To reset the printer. The printer will initialize ...
If the problem persists, contact HP. Check the printer software installation If the printer is connected firmly to select the language. Maintaining and troubleshooting ENWW Resetting the control panel language 1 Press (Power button) to align the printheads. See Printer specifications for language ...or (Down Arrow button) and press (Select button) to a functioning alternating current (AC) power outlet. Check the printhead initialization When printheads are blinking A non-recoverable error has occurred Reset the printer. See To reset the printer. The printer will initialize ...
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...might want to connect the printer. • The network hub, switch, or router is a security program that protects a computer from the printhead. If disabling the firewall allows you to a network, check the following: • Check the Link light on the back of the printer....between the computer and the printer. Check any personal firewall software installed on the printer without the printhead installed. Printer does not accept printhead Inspect the printhead Remove the printhead and make sure the protective tape has been removed completely from intrusion. Check cable connections z ...
...might want to connect the printer. • The network hub, switch, or router is a security program that protects a computer from the printhead. If disabling the firewall allows you to a network, check the following: • Check the Link light on the back of the printer....between the computer and the printer. Check any personal firewall software installed on the printer without the printhead installed. Printer does not accept printhead Inspect the printhead Remove the printhead and make sure the protective tape has been removed completely from intrusion. Check cable connections z ...