HP Printers - Supported Citrix Presentation Server environments
Page 1
... Windows in Citrix environments 12 The difference between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based All-in-One and Photosmart printers 19 HP Designjets and supported driver versions 22 Resolved issues...22 Unresolved issues...
... Windows in Citrix environments 12 The difference between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based All-in-One and Photosmart printers 19 HP Designjets and supported driver versions 22 Resolved issues...22 Unresolved issues...
HP Printers - Supported Citrix Presentation Server environments
Page 15
HP recommends the following Business Inkjet products for the following reasons: • Lower cost per page when compared to consumer Deskjets. • Faster print speeds in normal modes. • Robust networking capabilities, comparable to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. • Higher reliability and duty load. • More...
HP recommends the following Business Inkjet products for the following reasons: • Lower cost per page when compared to consumer Deskjets. • Faster print speeds in normal modes. • Robust networking capabilities, comparable to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. • Higher reliability and duty load. • More...
HP Printers - Supported Citrix Presentation Server environments
Page 19
... Yes Yes Yes Yes Yes Yes Yes Yes Not tested Not tested Not tested Not Supported Not Supported HP-supported drivers* PCL Host-based Use Deskjet 660 N/A Use Deskjet 690 N/A Use Deskjet 850 N/A N/A N/A Use Business Ink cp 1160 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver...
... Yes Yes Yes Yes Yes Yes Yes Yes Not tested Not tested Not tested Not Supported Not Supported HP-supported drivers* PCL Host-based Use Deskjet 660 N/A Use Deskjet 690 N/A Use Deskjet 850 N/A N/A N/A Use Business Ink cp 1160 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver...
HP Printers - Supported Citrix Presentation Server environments
Page 20
HP printer Officejet 5100 Series Officejet 5500 Series Officejet 5600 Series Officejet 6100 Series Officejet 6200 Series Officejet 6300 Series Officejet 7100 Series Officejet 7200 Series Officejet 7300 Series Officejet 7400 Series Officejet 9100 Series PSC 750, 950 PSC 1100 Series PSC 1200...Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink cp 1160 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Use Deskjet ...
HP printer Officejet 5100 Series Officejet 5500 Series Officejet 5600 Series Officejet 6100 Series Officejet 6200 Series Officejet 6300 Series Officejet 7100 Series Officejet 7200 Series Officejet 7300 Series Officejet 7400 Series Officejet 9100 Series PSC 750, 950 PSC 1100 Series PSC 1200...Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink cp 1160 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Use Deskjet ...
HP Printers - Supported Citrix Presentation Server environments
Page 24
... features All printing features of this white paper to networked printers is listed as supported. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of the driver are designed for the first time and printing functions correctly... Inability to print with the exception of the rendering to be restored the next time the user logs in Citrix? Question: Is a certain HP print driver certified in . Microsoft has a workaround described in MetaFrame 1.8 Service Pack 4. As a result, host-based print jobs can be...
... features All printing features of this white paper to networked printers is listed as supported. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of the driver are designed for the first time and printing functions correctly... Inability to print with the exception of the rendering to be restored the next time the user logs in Citrix? Question: Is a certain HP print driver certified in . Microsoft has a workaround described in MetaFrame 1.8 Service Pack 4. As a result, host-based print jobs can be...
HP Printers - Supported Citrix Presentation Server environments
Page 25
... I download the Windows Server 2003 driver for a printer and print driver is claimed by HP and provided by HP. Answer: Yes. Answer: HP does not develop Microsoft Windows Server 2003 drivers for consumer based inkjet products. check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in -One, mfp, or scanner connected to my client to scan...
... I download the Windows Server 2003 driver for a printer and print driver is claimed by HP and provided by HP. Answer: Yes. Answer: HP does not develop Microsoft Windows Server 2003 drivers for consumer based inkjet products. check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in -One, mfp, or scanner connected to my client to scan...
HP Business Inkjet 1200 - Getting Started Guide
Page 18
... provides troubleshooting suggestions for wireless communication" on page 21. Understanding control panel parts 1 2 34 5 6 7 8 English 10 9 1) Configuration Page button 2) Power button and light 3) Printhead light 4) Ink Cartridge light 5) Door Open light 6) Out of the most common issues associated with hardware and software installation. Explanation and recommended action The printer is set... and idle. See "Setting up properly on page 20. It is not on the Starter CD or visit the product support website at http://www.hp.com/support/businessinkjet1200.
... provides troubleshooting suggestions for wireless communication" on page 21. Understanding control panel parts 1 2 34 5 6 7 8 English 10 9 1) Configuration Page button 2) Power button and light 3) Printhead light 4) Ink Cartridge light 5) Door Open light 6) Out of the most common issues associated with hardware and software installation. Explanation and recommended action The printer is set... and idle. See "Setting up properly on page 20. It is not on the Starter CD or visit the product support website at http://www.hp.com/support/businessinkjet1200.
HP Business Inkjet 1200 - Getting Started Guide
Page 19
...is on . No action is not inserted completely. Power light is on . Door Open light blinks. If the error persists, replace the ink cartridge or cartridges indicated. Power light is on . Out of the printheads needs attention. Power light is on . Paper Jam light blinks...Also, make sure the protective tape on . Make sure all covers are on. Make sure the rear-access panel (HP Business Inkjet 1200) or the auto-duplex unit (HP Business Inkjet 1200d/1200dn/1200dtn/1200dtwn) is on and idle. Door Open light is inserted completely in the printer. indicator light blink...
...is on . No action is not inserted completely. Power light is on . Door Open light blinks. If the error persists, replace the ink cartridge or cartridges indicated. Power light is on . Out of the printheads needs attention. Power light is on . Paper Jam light blinks...Also, make sure the protective tape on . Make sure all covers are on. Make sure the rear-access panel (HP Business Inkjet 1200) or the auto-duplex unit (HP Business Inkjet 1200d/1200dn/1200dtn/1200dtwn) is on and idle. Door Open light is inserted completely in the printer. indicator light blink...
HP Business Inkjet 1200 - Getting Started Guide
Page 20
... is connected to the network. Activity light is on . The printer is required. No action is receiving or transmitting data over the network. Replace the ink cartridge indicated. No action is on . Power light is required. Network light pattern Link light is turned on . Explanation and recommended action The printer is... on and idle. The printer is turned off . Link light is turned off . If the printer is turned on and a network cable is low on ink and will need to a network" on . One or more color indicator lights blinks. If the printer is on page 20. 19 An...
... is connected to the network. Activity light is on . The printer is required. No action is receiving or transmitting data over the network. Replace the ink cartridge indicated. No action is on . Power light is required. Network light pattern Link light is turned on . Explanation and recommended action The printer is... on and idle. The printer is turned off . Link light is turned off . If the printer is turned on and a network cable is low on ink and will need to a network" on . One or more color indicator lights blinks. If the printer is on page 20. 19 An...
HP Business Inkjet 1200 - Getting Started Guide
Page 21
...printer network settings If the printer is not recommended that you assign the printer with a static IP address, you are removed from http://www.hp.com/support/businessinkjet1200. Problems printing an alignment page Check the printer to ensure the following , run the Scrubber utility (located in the Utils\... that all other cables are closed or disabled. Problems setting up the printer for damage. No lights on the Starter CD). Printheads and ink cartridges are lit or blinking and that the printer is installed on the same subnet as a conflict with the network, reset the printer ...
...printer network settings If the printer is not recommended that you assign the printer with a static IP address, you are removed from http://www.hp.com/support/businessinkjet1200. Problems printing an alignment page Check the printer to ensure the following , run the Scrubber utility (located in the Utils\... that all other cables are closed or disabled. Problems setting up the printer for damage. No lights on the Starter CD). Printheads and ink cartridges are lit or blinking and that the printer is installed on the same subnet as a conflict with the network, reset the printer ...
HP Business Inkjet 1200 - Getting Started Guide
Page 54
...customer that arise as on the duration of this Warranty Statement is distributed by HP; or c Grant the customer additional warranty rights, specify the duration of a non-HP ink cartridge or a refilled ink cartridge does not affect either new or like new, provided that it has functionality... is inconsistent with local law, this Warranty Statement from country/region to the use of a non-HP or refilled ink cartridge, HP will be free from any HP support contract with such local law. b Otherwise restrict the ability of : a Improper maintenance or modification; Extent of limited ...
...customer that arise as on the duration of this Warranty Statement is distributed by HP; or c Grant the customer additional warranty rights, specify the duration of a non-HP ink cartridge or a refilled ink cartridge does not affect either new or like new, provided that it has functionality... is inconsistent with local law, this Warranty Statement from country/region to the use of a non-HP or refilled ink cartridge, HP will be free from any HP support contract with such local law. b Otherwise restrict the ability of : a Improper maintenance or modification; Extent of limited ...
HP Business Inkjet 1200 - User Guide
Page 5
... duplexing (Mac OS 9, version 9.1 and later 18 Printing on special and custom-sized media 18 3 Maintaining and troubleshooting Replacing the ink cartridges 20 Maintaining the printheads 21 Calibrating the color 25 Troubleshooting tips and resources 25 General troubleshooting tips 25 Resolving printing problems 26 Printer...29 Placement of the text or graphics is wrong 30 Poor print quality and unexpected printouts 31 Meaningless characters print 32 Ink is smearing 32 Ink is not filling the text or graphics completely 33 Output is faded or dull colored 33 Colors are printing as ...
... duplexing (Mac OS 9, version 9.1 and later 18 Printing on special and custom-sized media 18 3 Maintaining and troubleshooting Replacing the ink cartridges 20 Maintaining the printheads 21 Calibrating the color 25 Troubleshooting tips and resources 25 General troubleshooting tips 25 Resolving printing problems 26 Printer...29 Placement of the text or graphics is wrong 30 Poor print quality and unexpected printouts 31 Meaningless characters print 32 Ink is smearing 32 Ink is not filling the text or graphics completely 33 Output is faded or dull colored 33 Colors are printing as ...
HP Business Inkjet 1200 - User Guide
Page 6
... settings 75 Reducing interference in a wireless network 76 Uninstalling the printer software 76 A HP supplies and accessories Ordering printing supplies online 78 Accessories 79 Supplies 79 Ink supplies 79 HP Media 79 B Support and warranty Obtaining electronic support 82 Obtaining HP telephone support 82 Before you call 82 Telephone support numbers 83 Hewlett-Packard...
... settings 75 Reducing interference in a wireless network 76 Uninstalling the printer software 76 A HP supplies and accessories Ordering printing supplies online 78 Accessories 79 Supplies 79 Ink supplies 79 HP Media 79 B Support and warranty Obtaining electronic support 82 Obtaining HP telephone support 82 Before you call 82 Telephone support numbers 83 Hewlett-Packard...
HP Business Inkjet 1200 - User Guide
Page 9
... 6 Tray 1 7 Tray 2 8 Paper stack indicator 9 Printhead latch 10 Printheads 11 Ink cartridges 10 Understanding the printer parts 7 During the warranty period, this support is connected to contact HP. If the printer is often free of charge. http://www.hp.com See Obtaining HP telephone support. Resource Description Location Configuration page Provides information about the...
... 6 Tray 1 7 Tray 2 8 Paper stack indicator 9 Printhead latch 10 Printheads 11 Ink cartridges 10 Understanding the printer parts 7 During the warranty period, this support is connected to contact HP. If the printer is often free of charge. http://www.hp.com See Obtaining HP telephone support. Resource Description Location Configuration page Provides information about the...
HP Business Inkjet 1200 - User Guide
Page 10
... 6 Out of Paper light 7 (Cancel button) 8 (Resume button) and light 9 Paper Jam light 10 Color indicator lights for ink supplies Back view 1 2 6 3 4 5 1 Network connector (HP Business Inkjet 1200dn/1200dtn/1200dtwn printer) 2 USB connector 3 Parallel (IEEE 1284) connector 4 Power input 5 Auto-duplex unit (HP Business Inkjet 1200d/1200dn/1200dtn/1200dtwn printer) 6 Rear access panel (HP Business Inkjet 1200 printer) 8 1 - Getting started ENWW
... 6 Out of Paper light 7 (Cancel button) 8 (Resume button) and light 9 Paper Jam light 10 Color indicator lights for ink supplies Back view 1 2 6 3 4 5 1 Network connector (HP Business Inkjet 1200dn/1200dtn/1200dtwn printer) 2 USB connector 3 Parallel (IEEE 1284) connector 4 Power input 5 Auto-duplex unit (HP Business Inkjet 1200d/1200dn/1200dtn/1200dtwn printer) 6 Rear access panel (HP Business Inkjet 1200 printer) 8 1 - Getting started ENWW
HP Business Inkjet 1200 - User Guide
Page 11
Use HP media for selecting and using print media For the best results, observe the following media: • Multipart forms • Media that is too lightweight or ... well with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that is damaged, curled, or wrinkled • Media with most types of the tray. See HP supplies and accessories. z Always use media that have a very slick finish, self-stick adhesives, clasps, or...
Use HP media for selecting and using print media For the best results, observe the following media: • Multipart forms • Media that is too lightweight or ... well with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that is damaged, curled, or wrinkled • Media with most types of the tray. See HP supplies and accessories. z Always use media that have a very slick finish, self-stick adhesives, clasps, or...
HP Business Inkjet 1200 - User Guide
Page 12
Note Transparencies z Insert transparencies with the HP Business Inkjet 1200dtn and HP Business Inkjet 1200dtwn printers. Custom-size media z Use only custom-size media supported by 11.7 inches) U.S. Legal* (216 by 356 mm; 8.5 by 14 inches) A4* (210 by ... provides information on custom-size media. Tray 2 comes with the rough side down and the adhesive strip pointing towards the back of media that the ink dries completely before printing the document. Using the printer ENWW z Use the Best mode to the output tray. Understanding specifications for supported media This section...
Note Transparencies z Insert transparencies with the HP Business Inkjet 1200dtn and HP Business Inkjet 1200dtwn printers. Custom-size media z Use only custom-size media supported by 11.7 inches) U.S. Legal* (216 by 356 mm; 8.5 by 14 inches) A4* (210 by ... provides information on custom-size media. Tray 2 comes with the rough side down and the adhesive strip pointing towards the back of media that the ink dries completely before printing the document. Using the printer ENWW z Use the Best mode to the output tray. Understanding specifications for supported media This section...
HP Business Inkjet 1200 - User Guide
Page 18
..., envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 24 lb bond (90 g/m2). Once the ink dries, the media is pulled back into the printer again. When printing is complete, the media is complete. Guidelines for printing on both sides of... the media, the printer holds the media and pauses while the ink dries. Jams might occur with the front side facing down. This will clear the job that conforms to be processed. Printing on both sides (...
..., envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 24 lb bond (90 g/m2). Once the ink dries, the media is pulled back into the printer again. When printing is complete, the media is complete. Guidelines for printing on both sides of... the media, the printer holds the media and pauses while the ink dries. Jams might occur with the front side facing down. This will clear the job that conforms to be processed. Printing on both sides (...
HP Business Inkjet 1200 - User Guide
Page 22
...or reliability of printer management tools. Maintaining and troubleshooting ENWW For information about using non-HP or refilled ink cartridges is turned on the cartridge to ensure proper contact. 6 Close the ink cartridge cover. 20 3 - Printer services or repairs required as a result of ... into its package, install it between your printer, see Overview of non-HP ink cartridges. Do not remove a cartridge from the Toolbox (Windows), the HP Inkjet Toolbox (Mac OS), or the embedded Web server. To replace an ink cartridge 1 Ensure the printer is not covered under warranty.
...or reliability of printer management tools. Maintaining and troubleshooting ENWW For information about using non-HP or refilled ink cartridges is turned on the cartridge to ensure proper contact. 6 Close the ink cartridge cover. 20 3 - Printer services or repairs required as a result of ... into its package, install it between your printer, see Overview of non-HP ink cartridges. Do not remove a cartridge from the Toolbox (Windows), the HP Inkjet Toolbox (Mac OS), or the embedded Web server. To replace an ink cartridge 1 Ensure the printer is not covered under warranty.
HP Business Inkjet 1200 - User Guide
Page 23
... page. a For level 1 cleaning: Press (Cancel button) twice. b For level 2 cleaning: Press (Cancel button) twice and (Resume button) once. HP is bad, clean or replace the printhead. If any printhead status is bad, clean or replace the printhead. z Control panel 1 Press and hold (Power ... level of cleaning, perform the next level of the printheads. If any printhead status is bad, clean or replace the printhead. cleaning uses ink and shortens the life of cleaning only if the results are not satisfactory. c For level 3 cleaning: Press (Cancel button) twice and...
... page. a For level 1 cleaning: Press (Cancel button) twice. b For level 2 cleaning: Press (Cancel button) twice and (Resume button) once. HP is bad, clean or replace the printhead. If any printhead status is bad, clean or replace the printhead. z Control panel 1 Press and hold (Power ... level of cleaning, perform the next level of the printheads. If any printhead status is bad, clean or replace the printhead. cleaning uses ink and shortens the life of cleaning only if the results are not satisfactory. c For level 3 cleaning: Press (Cancel button) twice and...