HP Business Inkjet 1000 - User Guide
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... editorial errors or omissions contained herein. If the product does not operate normally, see Maintaining and troubleshooting. 9. Nothing herein should be liable for HP products and services are registered trademarks of Novell Corporation. Install the product securely on or trip over...-serviceable parts inside. Novell® and NetWare® are U.S. Copyright Information © 2005 Copyright Hewlett-Packard Development Company, L.P. HP shall not be construed as allowed under the copyright laws. Trademark Credits Microsoft®, Windows®, Windows NT®, and MS-...
... editorial errors or omissions contained herein. If the product does not operate normally, see Maintaining and troubleshooting. 9. Nothing herein should be liable for HP products and services are registered trademarks of Novell Corporation. Install the product securely on or trip over...-serviceable parts inside. Novell® and NetWare® are U.S. Copyright Information © 2005 Copyright Hewlett-Packard Development Company, L.P. HP shall not be construed as allowed under the copyright laws. Trademark Credits Microsoft®, Windows®, Windows NT®, and MS-...
HP Business Inkjet 1000 - User Guide
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... tools Using the Toolbox 29 Printer Status tab 29 Information tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility 32 Using HP Web Jetadmin 33 Maintaining and troubleshooting Maintaining ink cartridges and printheads 35 Replacing ink cartridges 35 Checking the printheads 37 Cleaning the printheads...
... tools Using the Toolbox 29 Printer Status tab 29 Information tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility 32 Using HP Web Jetadmin 33 Maintaining and troubleshooting Maintaining ink cartridges and printheads 35 Replacing ink cartridges 35 Checking the printheads 37 Cleaning the printheads...
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... the printhead contacts 39 Aligning the printheads 41 Replacing the printheads 42 Calibrating color 43 Clearing jams 44 Starting troubleshooting 46 Printing a configuration page 47 Resolving printer problems 48 Printer shuts down unexpectedly 48 Printer is not responding ... 51 Resolving paper-feed problems 55 Tray cannot be inserted 55 Another paper-feed problem is occurring 55 Troubleshooting installation issues 56 Printer lights reference HP supplies and accessories Ordering printing supplies through the Toolbox 63 Finding accessory part numbers 64 Finding supplies part ...
... the printhead contacts 39 Aligning the printheads 41 Replacing the printheads 42 Calibrating color 43 Clearing jams 44 Starting troubleshooting 46 Printing a configuration page 47 Resolving printer problems 48 Printer shuts down unexpectedly 48 Printer is not responding ... 51 Resolving paper-feed problems 55 Tray cannot be inserted 55 Another paper-feed problem is occurring 55 Troubleshooting installation issues 56 Printer lights reference HP supplies and accessories Ordering printing supplies through the Toolbox 63 Finding accessory part numbers 64 Finding supplies part ...
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... • HP Inkjet Utility. They describe the basic network printing common to this guide from the Toolbox. Provides illustrated setup information. You probably referred to all network printers. This e-service can obtain product information that provides product-specific services, troubleshooting tips, and...you choose to calibrate the printer, clean the printheads, print a test page, and find website support information. HP Instant Support is running. The HP Inkjet Utility contains tools to install the Toolbox, a Toolbox taskbar icon appears when the Toolbox is available for Mac OS...
... • HP Inkjet Utility. They describe the basic network printing common to this guide from the Toolbox. Provides illustrated setup information. You probably referred to all network printers. This e-service can obtain product information that provides product-specific services, troubleshooting tips, and...you choose to calibrate the printer, clean the printheads, print a test page, and find website support information. HP Instant Support is running. The HP Inkjet Utility contains tools to install the Toolbox, a Toolbox taskbar icon appears when the Toolbox is available for Mac OS...
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...in the Printer Services tab and what you will find when you access to an online ink usage page for your printer. Troubleshooting Contact HP What clicking the button does Opens the myPrintMileage website and your printer. This information appears graphically and shows whether each button....page What clicking the button does Opens a dialog box that shows information about using the printer, troubleshooting, and contacting HP. It also gives you click each printhead is connected to contact HP. Opens a dialog box that shows a list of common printer tasks and provides help you ...
...in the Printer Services tab and what you will find when you access to an online ink usage page for your printer. Troubleshooting Contact HP What clicking the button does Opens the myPrintMileage website and your printer. This information appears graphically and shows whether each button....page What clicking the button does Opens a dialog box that shows information about using the printer, troubleshooting, and contacting HP. It also gives you click each printhead is connected to contact HP. Opens a dialog box that shows a list of common printer tasks and provides help you ...
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... prevent some problems from happening, HP Instant Support provides tips that provides you with the Toolbox. It consists of your printer usage information to help you can open the Toolbox and on your computer with product-specific services, troubleshooting tips, and information about your ...printer's ink and media usage (using the bookmark will not display the current information. NOTE: HP Instant Support Web pages are customized for your printer. • ...
... prevent some problems from happening, HP Instant Support provides tips that provides you with the Toolbox. It consists of your printer usage information to help you can open the Toolbox and on your computer with product-specific services, troubleshooting tips, and information about your ...printer's ink and media usage (using the bookmark will not display the current information. NOTE: HP Instant Support Web pages are customized for your printer. • ...
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... color that results from modifying or refilling the ink cartridges, or from the Toolbox. Replacing ink cartridges CAUTION: The ink in HP ink cartridges has been formulated to see Troubleshooting installation issues. You can also check the printer control panel to ensure superior print quality and compatibility with your printer. Only replace...
... color that results from modifying or refilling the ink cartridges, or from the Toolbox. Replacing ink cartridges CAUTION: The ink in HP ink cartridges has been formulated to see Troubleshooting installation issues. You can also check the printer control panel to ensure superior print quality and compatibility with your printer. Only replace...
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Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you. 3. Insert the new ink cartridge into its own color-coded slot. 4. Turn the printer power on the new cartridge to ensure proper contact after installation. 5. Close the printing supplies cover. 36 Maintaining and troubleshooting Press down firmly on , and then lift the printing supplies cover. 2. To replace an ink cartridge 1.
Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you. 3. Insert the new ink cartridge into its own color-coded slot. 4. Turn the printer power on the new cartridge to ensure proper contact after installation. 5. Close the printing supplies cover. 36 Maintaining and troubleshooting Press down firmly on , and then lift the printing supplies cover. 2. To replace an ink cartridge 1.
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You can check the health of the printheads. On the Information tab, click Printhead Health. 3. Cleaning the printheads CAUTION: HP is not responsible for cleaning the printheads from the Toolbox 1. Run the level 1 cleaning. Click Clean Printheads and follow... of the printheads. Clean the printheads from the Toolbox 1. Maintaining ink cartridges and printheads 37 Maintaining and troubleshooting To check the printheads from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). See Replacing the printheads. cleaning the printheads uses ink and shortens the life of the...
You can check the health of the printheads. On the Information tab, click Printhead Health. 3. Cleaning the printheads CAUTION: HP is not responsible for cleaning the printheads from the Toolbox 1. Run the level 1 cleaning. Click Clean Printheads and follow... of the printheads. Clean the printheads from the Toolbox 1. Maintaining ink cartridges and printheads 37 Maintaining and troubleshooting To check the printheads from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). See Replacing the printheads. cleaning the printheads uses ink and shortens the life of the...
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.... 1. Press and hold down the (power button). 2. The printer begins the printhead cleaning process. 4. Release the (power button). Open the HP Inkjet Utility. 2. Press and hold down the (power button) and pressing the (cancel button) once. Print a printer configuration page by holding down ...) and pressing the (cancel button) once. If the results are satisfactory, the process is finished. To clean the printheads from the HP Inkjet Utility 1. Release the (power button). The printer begins the printhead cleaning process. 4. Release the (power button). 5. If the results...
.... 1. Press and hold down the (power button). 2. The printer begins the printhead cleaning process. 4. Release the (power button). Open the HP Inkjet Utility. 2. Press and hold down the (power button) and pressing the (cancel button) once. Print a printer configuration page by holding down ...) and pressing the (cancel button) once. If the results are satisfactory, the process is finished. To clean the printheads from the HP Inkjet Utility 1. Release the (power button). The printer begins the printhead cleaning process. 4. Release the (power button). 5. If the results...
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..., the printhead contacts might be damaged easily. See Cleaning the printheads. CAUTION: Only wipe the contact pads. Maintaining ink cartridges and printheads 39 Maintaining and troubleshooting If lines or dots are compatible with your printer, see Finding supplies part numbers. Cleaning the printhead contacts To find out which printheads are still...
..., the printhead contacts might be damaged easily. See Cleaning the printheads. CAUTION: Only wipe the contact pads. Maintaining ink cartridges and printheads 39 Maintaining and troubleshooting If lines or dots are compatible with your printer, see Finding supplies part numbers. Cleaning the printhead contacts To find out which printheads are still...
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... tap water or alcohol, which could damage the printheads. 8. Before re-inserting the printheads, make sure all the electrical contacts have cleaned. 40 Maintaining and troubleshooting If the printer does not print an alignment page, replace the printhead you have had at least five minutes to ensure proper contact. 12.Where...
... tap water or alcohol, which could damage the printheads. 8. Before re-inserting the printheads, make sure all the electrical contacts have cleaned. 40 Maintaining and troubleshooting If the printer does not print an alignment page, replace the printhead you have had at least five minutes to ensure proper contact. 12.Where...
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...from the printed page. Maintaining ink cartridges and printheads 41 Maintaining and troubleshooting To align the printheads from the HP Inkjet Utility. Follow the instructions on the screen to HP Business Inkjet 1000 Series, and click HP Business Inkjet 1000 Series Toolbox. 2. However, if the appearance of your printed pages ...printheads from the control panel Hold down the (power button) and press the (resume button) three times. Open the HP Inkjet Utility and click Calibrate. When the alignment procedure is complete, click OK to close the Align Printheads dialog box. To align...
...from the printed page. Maintaining ink cartridges and printheads 41 Maintaining and troubleshooting To align the printheads from the HP Inkjet Utility. Follow the instructions on the screen to HP Business Inkjet 1000 Series, and click HP Business Inkjet 1000 Series Toolbox. 2. However, if the appearance of your printed pages ...printheads from the control panel Hold down the (power button) and press the (resume button) three times. Open the HP Inkjet Utility and click Calibrate. When the alignment procedure is complete, click OK to close the Align Printheads dialog box. To align...
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... up and out of its color-coded slot. The Resume light is in the lock position. 7. After initialization, two alignment pages print. 42 Maintaining and troubleshooting To replace a printhead 1. Remove the new printhead from the Toolbox. The printhead needs to open the printhead latch. 3. Only replace the color of the printheads...
... up and out of its color-coded slot. The Resume light is in the lock position. 7. After initialization, two alignment pages print. 42 Maintaining and troubleshooting To replace a printhead 1. Remove the new printhead from the Toolbox. The printhead needs to open the printhead latch. 3. Only replace the color of the printheads...
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... Calibrating color 43 Maintaining and troubleshooting Calibrating color The printer automatically calibrates color when you are not satisfied with the appearance of the colors. Open the HP Inkjet Utility and click Calibrate Color. 2. To calibrate color from the HP Inkjet Utility 1. If you are ...running Windows, calibrate color from the HP Inkjet Utility. To calibrate color from the Toolbox 1. If you...
... Calibrating color 43 Maintaining and troubleshooting Calibrating color The printer automatically calibrates color when you are not satisfied with the appearance of the colors. Open the HP Inkjet Utility and click Calibrate Color. 2. To calibrate color from the HP Inkjet Utility 1. If you are ...running Windows, calibrate color from the HP Inkjet Utility. To calibrate color from the Toolbox 1. If you...
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...-duplex unit (if you locate the jammed media inside the printer, follow these instructions to the right side, turn the printer off. 44 Maintaining and troubleshooting If you have one) and lower its position on the right side of the auto-duplex unit or rear access panel and remove it . If...
...-duplex unit (if you locate the jammed media inside the printer, follow these instructions to the right side, turn the printer off. 44 Maintaining and troubleshooting If you have one) and lower its position on the right side of the auto-duplex unit or rear access panel and remove it . If...
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...; Verify that the guides are adjusted snugly against the stack, but that the output tray is on the next page. Clearing jams 45 Maintaining and troubleshooting WARNING! The printer will need to align the media against the right side of the printer. 5.
...; Verify that the guides are adjusted snugly against the stack, but that the output tray is on the next page. Clearing jams 45 Maintaining and troubleshooting WARNING! The printer will need to align the media against the right side of the printer. 5.
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... lights reference. • Check that you can print a printer configuration page. If lights are on the Starter CD. 46 Maintaining and troubleshooting Starting troubleshooting Start in use, or restart the computer before attempting the task again. When the printer is connected. • Check that are not ...printer. • If you have a jam, see Clearing jams. • If you have too many programs open when your are trying to troubleshoot Macintosh printing problems, see the Mac Readme file on or blinking, see Resolving paper-feed problems. • Otherwise, if the printer is not...
... lights reference. • Check that you can print a printer configuration page. If lights are on the Starter CD. 46 Maintaining and troubleshooting Starting troubleshooting Start in use, or restart the computer before attempting the task again. When the printer is connected. • Check that are not ...printer. • If you have a jam, see Clearing jams. • If you have too many programs open when your are trying to troubleshoot Macintosh printing problems, see the Mac Readme file on or blinking, see Resolving paper-feed problems. • Otherwise, if the printer is not...
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... problem, you can print the printer configuration page from the control panel. If you to troubleshoot a printer problem. Turn the printer on. 2. While holding down the (power button). Release the (power button...). Printing a configuration page 47 Maintaining and troubleshooting Keep the printer configuration page, because it provides information that provides more information about the problem. Printing ...configuration page and trying the steps in the troubleshooting section, call the HP Customer Care Center.
... problem, you can print the printer configuration page from the control panel. If you to troubleshoot a printer problem. Turn the printer on. 2. While holding down the (power button). Release the (power button...). Printing a configuration page 47 Maintaining and troubleshooting Keep the printer configuration page, because it provides information that provides more information about the problem. Printing ...configuration page and trying the steps in the troubleshooting section, call the HP Customer Care Center.
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... printer power on, press and hold the (power button) on the printer for the printer to warm up . Unplug the printer and call the HP Customer Care Center. Printer is not responding (nothing prints) If you tried to print when the printer was off . See Support and warranty. ...selected as the default. If the printer selection is a problem, open the Printers folder in the Chooser or the Print Center. 48 Maintaining and troubleshooting Printer shuts down unexpectedly Check the power • Make sure the power cord is connected firmly to the printer and to a working outlet. Check...
... printer power on, press and hold the (power button) on the printer for the printer to warm up . Unplug the printer and call the HP Customer Care Center. Printer is not responding (nothing prints) If you tried to print when the printer was off . See Support and warranty. ...selected as the default. If the printer selection is a problem, open the Printers folder in the Chooser or the Print Center. 48 Maintaining and troubleshooting Printer shuts down unexpectedly Check the power • Make sure the power cord is connected firmly to the printer and to a working outlet. Check...