HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
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... the Monitor Service. Troubleshooting 9 Click Computer Management>Services, and verify that the HP BladeSystem Enclosure Monitor Service is running , restart the Monitor Service. If the service is not running . A critical state displays in the Monitor Manager details pane. Only valid enclosures can be added to force an update in the Monitor Manager for the Monitor Service. The default internet browser is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. Verify that the network connection and...
... the Monitor Service. Troubleshooting 9 Click Computer Management>Services, and verify that the HP BladeSystem Enclosure Monitor Service is running , restart the Monitor Service. If the service is not running . A critical state displays in the Monitor Manager details pane. Only valid enclosures can be added to force an update in the Monitor Manager for the Monitor Service. The default internet browser is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. Verify that the network connection and...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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..., Version Control Repository Manager (VCRM) and Version Control Agent (VCA), allow version control of Service Tools What is the Insight Diagnostics Online Edition? Typical uses of the Insight Diagnostics Online Edition include: • Gathering critical hardware and operating system configuration information which allows the administrator to analyze and troubleshoot an active or downed server. • Documenting server configurations for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance...
..., Version Control Repository Manager (VCRM) and Version Control Agent (VCA), allow version control of Service Tools What is the Insight Diagnostics Online Edition? Typical uses of the Insight Diagnostics Online Edition include: • Gathering critical hardware and operating system configuration information which allows the administrator to analyze and troubleshoot an active or downed server. • Documenting server configurations for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance...
HP Insight Management Agents architecture for Windows servers
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... agent supports HP SmartArray controllers as well as Fiber Channel Host Bus Adapters (HBAs) and SAS HBAs. Server information collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP...
... agent supports HP SmartArray controllers as well as Fiber Channel Host Bus Adapters (HBAs) and SAS HBAs. Server information collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP...
Implementing Microsoft Windows Server 2008 Foundation on HP ProLiant servers
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... installations for the server. Use the ROM-Based Setup Utility (RBSU) to set date/time and configure the boot controller order (if necessary). Use the Option ROM Configuration for Arrays (ORCA) utility, F8 during post, to configure the RAID settings for the server. Update iLO 2 firmware to update systems remotely • Reducing server maintenance costs • Saving time PSP makes software maintenance easier by: • Increasing server manageability • Enabling administrators to Version 1.42 (or later). Supported components for ProLiant servers HP...
... installations for the server. Use the ROM-Based Setup Utility (RBSU) to set date/time and configure the boot controller order (if necessary). Use the Option ROM Configuration for Arrays (ORCA) utility, F8 during post, to configure the RAID settings for the server. Update iLO 2 firmware to update systems remotely • Reducing server maintenance costs • Saving time PSP makes software maintenance easier by: • Increasing server manageability • Enabling administrators to Version 1.42 (or later). Supported components for ProLiant servers HP...
HP ProLiant Servers Troubleshooting Guide
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... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
HP ProLiant Servers Troubleshooting Guide
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... new hardware Action: 1. c. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on supported hardware, see the server documentation. To be sure the problem is installed. Be sure no loose connections (on the inside of an IDE device to Primary/Secondary when the other options, run the utility, you need the latest Smart Array Controller device driver. a. Save and exit the utility. For additional information about required switch settings, see "Unsupported processor...
... new hardware Action: 1. c. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on supported hardware, see the server documentation. To be sure the problem is installed. Be sure no loose connections (on the inside of an IDE device to Primary/Secondary when the other options, run the utility, you need the latest Smart Array Controller device driver. a. Save and exit the utility. For additional information about required switch settings, see "Unsupported processor...
HP ProLiant Servers Troubleshooting Guide
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.... 6. Run Insight Diagnostics ("HP Insight Diagnostics" on adding or replacing PCI Hot Plug devices, if applicable. 5. Check the network controller LEDs to see if any statuses indicate the source of the problem. If this . Be sure a software problem has not caused the failure. Be sure the server and operating system support the controller. Be sure the controller is up to date. 10. Reattempt to connect at 56 Kbps Action: 1. You are accessing requires error control...
.... 6. Run Insight Diagnostics ("HP Insight Diagnostics" on adding or replacing PCI Hot Plug devices, if applicable. 5. Check the network controller LEDs to see if any statuses indicate the source of the problem. If this . Be sure a software problem has not caused the failure. Be sure the server and operating system support the controller. Be sure the controller is up to date. 10. Reattempt to connect at 56 Kbps Action: 1. You are accessing requires error control...
HP ProLiant Servers Troubleshooting Guide
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... PCI Hot Plug power LED to be sure the PCI slot is complete. Be sure no loose connections (on a BitLocker™-encrypted server, always disable BitLocker™ before replacing the expansion board. Be sure the server and operating system support the controller. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network controller. Refer to the operating system documentation to enable BitLocker™ after the installation is receiving power...
... PCI Hot Plug power LED to be sure the PCI slot is complete. Be sure no loose connections (on a BitLocker™-encrypted server, always disable BitLocker™ before replacing the expansion board. Be sure the server and operating system support the controller. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network controller. Refer to the operating system documentation to enable BitLocker™ after the installation is receiving power...
HP ProLiant Servers Troubleshooting Guide
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... the operating system documentation for the software. 3. Install the current drivers ("Drivers" on the HP website (http://www.hp.com/support). Be sure the server ROM is current and the configuration is recommended that you do not lose additional functionality. Test the backups using the instructions provided. 3. Software problems 60 CAUTION: Perform a backup before you have problems, locate files to HP. Be sure the server has adequate resources (processor speed, hard drive space, and memory...
... the operating system documentation for the software. 3. Install the current drivers ("Drivers" on the HP website (http://www.hp.com/support). Be sure the server ROM is current and the configuration is recommended that you do not lose additional functionality. Test the backups using the instructions provided. 3. Software problems 60 CAUTION: Perform a backup before you have problems, locate files to HP. Be sure the server has adequate resources (processor speed, hard drive space, and memory...
HP ProLiant Servers Troubleshooting Guide
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... ECC. Drives installed 1 2 3, 4, 5, or 6 More than 6 Drives used 1 2 3, 4, 5, or 6 0 RAID level RAID 0 RAID 1 RAID 5 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. DIMMs that you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to receive a fatal/uncorrectable memory error are remotely configuring does not require a keyboard and mouse. For more information on RBSU, see the BIOS Serial Console User Guide on...
... ECC. Drives installed 1 2 3, 4, 5, or 6 More than 6 Drives used 1 2 3, 4, 5, or 6 0 RAID level RAID 0 RAID 1 RAID 5 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. DIMMs that you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to receive a fatal/uncorrectable memory error are remotely configuring does not require a keyboard and mouse. For more information on RBSU, see the BIOS Serial Console User Guide on...
HP ProLiant Servers Troubleshooting Guide
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... being supported on Physical Drive Bay X Description: ADU issued a command to a physical drive and the command was never acknowledged. Drive Monitoring is NOT Enabled for which seems to be written to the array accelerator board in drive position Y. 4. Action: Run the server setup utility to the ADU instructions. Examine the graphical drive representation on this drive. Power down the server. 3. Action: Replace the array accelerator board. If multiple errors occur, the drive...
... being supported on Physical Drive Bay X Description: ADU issued a command to a physical drive and the command was never acknowledged. Drive Monitoring is NOT Enabled for which seems to be written to the array accelerator board in drive position Y. 4. Action: Run the server setup utility to the ADU instructions. Examine the graphical drive representation on this drive. Power down the server. 3. Action: Replace the array accelerator board. If multiple errors occur, the drive...
HP ProLiant Servers Troubleshooting Guide
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... the diskette drive cables are connected. 2. Run the server setup utility to set the diskette drive type correctly. Run Insight Diagnostics ("HP Insight Diagnostics" on the boot disk is the cause of the conflict. 2. Run Insight Diagnostics ("HP Insight Diagnostics" on page 74) and replace failed components as indicated. 602-Diskette Boot Record Error Audible Beeps: None Possible Cause: The boot sector on page 74) and replace failed components as indicated. 600 Series 601-Diskette Controller Error Audible Beeps: None...
... the diskette drive cables are connected. 2. Run the server setup utility to set the diskette drive type correctly. Run Insight Diagnostics ("HP Insight Diagnostics" on the boot disk is the cause of the conflict. 2. Run Insight Diagnostics ("HP Insight Diagnostics" on page 74) and replace failed components as indicated. 602-Diskette Boot Record Error Audible Beeps: None Possible Cause: The boot sector on page 74) and replace failed components as indicated. 600 Series 601-Diskette Controller Error Audible Beeps: None...
HP ProLiant Servers Troubleshooting Guide
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... continue with logical drives disabled. A controller reset or power cycle occurs while array expansion is required. 1769-Slot X Drive Array - Audible Beeps: None Possible Cause: Data was lost • Expansion progress data could not be read from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. therefore, the drives have been temporarily disabled. SCSI Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 79...
... continue with logical drives disabled. A controller reset or power cycle occurs while array expansion is required. 1769-Slot X Drive Array - Audible Beeps: None Possible Cause: Data was lost • Expansion progress data could not be read from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. therefore, the drives have been temporarily disabled. SCSI Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 79...
HP ProLiant Servers Troubleshooting Guide
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... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
HP ProLiant Servers Troubleshooting Guide
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... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
Sun Solaris 10 Deployment Guide for HP ProLiant Servers
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... • Description-Cannot install SUN Solaris 10 operating system on an HP ProLiant BL260c G5 or BL280c G6 blade server when the SATA controller is configured in RAID mode. • OS releases affected-Solaris 10 • Hardware affected- Solaris 10 operating system does not have been disabled using ROM-Based Setup Utility (RBSU). • OS releases affected-All • Servers affected-All supported ProLiant servers • Description-Disabling PCI devices in RAID mode. Deploy Solaris in...
... • Description-Cannot install SUN Solaris 10 operating system on an HP ProLiant BL260c G5 or BL280c G6 blade server when the SATA controller is configured in RAID mode. • OS releases affected-Solaris 10 • Hardware affected- Solaris 10 operating system does not have been disabled using ROM-Based Setup Utility (RBSU). • OS releases affected-All • Servers affected-All supported ProLiant servers • Description-Disabling PCI devices in RAID mode. Deploy Solaris in...
Sun Solaris 10 Deployment Guide for HP ProLiant Servers
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HP documentation • ProLiant server support matrix, at http://www.hp.com/wwsolutions/solaris • HP Smart Array Controller Driver for Solaris 10 User Guide, at ftp://ftp.compaq.com/pub/softlib2/ software1/pubswwindows/p308167783/v40878/HP_Smart_Array_Controller_Driver_User_Guide.pdf • HP ROM-Based Setup Utility User Guide, at http://h20000.www2.hp.com/bc/docs/support/ SupportManual/c00191707/c00191707.pdf Free Software Foundation documentation • GNU GRUB Manual 0.97, at http://www.gnu.org/software/grub...
HP documentation • ProLiant server support matrix, at http://www.hp.com/wwsolutions/solaris • HP Smart Array Controller Driver for Solaris 10 User Guide, at ftp://ftp.compaq.com/pub/softlib2/ software1/pubswwindows/p308167783/v40878/HP_Smart_Array_Controller_Driver_User_Guide.pdf • HP ROM-Based Setup Utility User Guide, at http://h20000.www2.hp.com/bc/docs/support/ SupportManual/c00191707/c00191707.pdf Free Software Foundation documentation • GNU GRUB Manual 0.97, at http://www.gnu.org/software/grub...
HP Virtual Connect Manager Version 1.20 Release Notes and Compatibility Matrix
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... Module uplink ports connected to an external Fabric Switch without a warning while a server might need to change the number of Linux and VMware ESX 3.0.1, change is made in RBSU, that the Get-Bulk option is set to force 1-Gb speed on VC-Enet modules does not validate the read community string. To inhibit the agent discovery the SNMP agent must be accessing remote storage devices. If...
... Module uplink ports connected to an external Fabric Switch without a warning while a server might need to change the number of Linux and VMware ESX 3.0.1, change is made in RBSU, that the Get-Bulk option is set to force 1-Gb speed on VC-Enet modules does not validate the read community string. To inhibit the agent discovery the SNMP agent must be accessing remote storage devices. If...
HP Virtual Connect Manager Version 1.20 Release Notes and Compatibility Matrix
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... panel, change the uplink port speed to a new setting, and then change the fabric uplink speed to the correct state. • The Virtual Connect v1.20 automated firmware update might not complete the firmware installation on the VC-FC modules, and no outage occurs. To recover from this condition, select the fabric from v1.15 or v1.16 to a device bay with the incorrect model number...
... panel, change the uplink port speed to a new setting, and then change the fabric uplink speed to the correct state. • The Virtual Connect v1.20 automated firmware update might not complete the firmware installation on the VC-FC modules, and no outage occurs. To recover from this condition, select the fabric from v1.15 or v1.16 to a device bay with the incorrect model number...
HP BladeSystem c7000 Enclosure technologies,4th edition
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... CAT5 cable. User interfaces for the enclosure's management devices. Remote network access to each enclosure. USB ports on a continuous heartbeat between heartbeats exceeds a timeout, the standby module automatically takes control of the linked enclosure BladeSystem Onboard Administrators for local diagnostics and debugging. Security User authentication maintains security for a CD or DVD disk. are used for user group accounts. 8 When the active BladeSystem Onboard Administrator detects an external USB DVD drive plugged...
... CAT5 cable. User interfaces for the enclosure's management devices. Remote network access to each enclosure. USB ports on a continuous heartbeat between heartbeats exceeds a timeout, the standby module automatically takes control of the linked enclosure BladeSystem Onboard Administrators for local diagnostics and debugging. Security User authentication maintains security for a CD or DVD disk. are used for user group accounts. 8 When the active BladeSystem Onboard Administrator detects an external USB DVD drive plugged...