User Guide
Page 6
... length of paper you . 6 On button: Press to turn on the printer. 7 Ink cartridge door: Press the raised bumps on the indicator lights, see Error states and indicator light behavior. 2 Top door: Lift to gain access to the printheads and to clear paper jams. 3 Specialty media tray (closed): Lower to... insert a single sheet of heavy media, such as card stock or canvas. Printer parts 3 For easier access to the main tray, you can remove the output...
... length of paper you . 6 On button: Press to turn on the printer. 7 Ink cartridge door: Press the raised bumps on the indicator lights, see Error states and indicator light behavior. 2 Top door: Lift to gain access to the printheads and to clear paper jams. 3 Specialty media tray (closed): Lower to... insert a single sheet of heavy media, such as card stock or canvas. Printer parts 3 For easier access to the main tray, you can remove the output...
User Guide
Page 8
...incompatible. 6 Printhead light: The printhead light is solid amber when the printer is a paper jam. To show which of the four printheads has a problem, two cartridge lights corresponding to the colors that the corresponding cartridge might be low on ink. The printhead light flashes when a printhead is on the... media tray is busy, and flashes rapidly when one or more printer doors are open the printer Toolbox (Windows) or HP Printer Utility (Mac) on . A solid light indicates that serve the affected printhead will also flash. Press the Resume button to resume printing after ...
...incompatible. 6 Printhead light: The printhead light is solid amber when the printer is a paper jam. To show which of the four printheads has a problem, two cartridge lights corresponding to the colors that the corresponding cartridge might be low on ink. The printhead light flashes when a printhead is on the... media tray is busy, and flashes rapidly when one or more printer doors are open the printer Toolbox (Windows) or HP Printer Utility (Mac) on . A solid light indicates that serve the affected printhead will also flash. Press the Resume button to resume printing after ...
User Guide
Page 10
...gloss. Supported sizes The HP Photosmart supports a wide range of HP and non-HP specialty media. Japan Envelopes... some of available HP inkjet paper, or to purchase supplies, go to air. To print High quality, long lasting prints and enlargements Color calibration and printhead alignment Casual photos ...from these high quality papers. Check with this paper or media HP Professional Satin Photo paper HP Advanced Photo paper (This paper is available in every paper size.) HP Advanced Photo paper - Specialty media The printer...
...gloss. Supported sizes The HP Photosmart supports a wide range of HP and non-HP specialty media. Japan Envelopes... some of available HP inkjet paper, or to purchase supplies, go to air. To print High quality, long lasting prints and enlargements Color calibration and printhead alignment Casual photos ...from these high quality papers. Check with this paper or media HP Professional Satin Photo paper HP Advanced Photo paper (This paper is available in every paper size.) HP Advanced Photo paper - Specialty media The printer...
User Guide
Page 13
...) setting in the main tray to 20 sheets, or use the specialty media tray to print on expensive specialty media, you practice using non-HP brands of the output tray extension to the recommended paper tray. NOTE: You do not need to pass back and forth through at once, .... However, if a yellow warning symbol appears (Windows), or the driver does not allow that the printer will feed media from the specialty media tray. The Resume light flashes while the printer raises the printhead assembly in preparation for the paper to remove media from the main tray before you print on...
...) setting in the main tray to 20 sheets, or use the specialty media tray to print on expensive specialty media, you practice using non-HP brands of the output tray extension to the recommended paper tray. NOTE: You do not need to pass back and forth through at once, .... However, if a yellow warning symbol appears (Windows), or the driver does not allow that the printer will feed media from the specialty media tray. The Resume light flashes while the printer raises the printhead assembly in preparation for the paper to remove media from the main tray before you print on...
User Guide
Page 24
... this section to extend the life span of the printer and printing supplies, and to do the following: • Align the printheads • Automatically clean the printheads • Calibrate color • Print a test page • View estimated ink levels To open the printer Toolbox (Windows) or HP Printer Utility Ink cartridge care Follow these cartridges, as well...
... this section to extend the life span of the printer and printing supplies, and to do the following: • Align the printheads • Automatically clean the printheads • Calibrate color • Print a test page • View estimated ink levels To open the printer Toolbox (Windows) or HP Printer Utility Ink cartridge care Follow these cartridges, as well...
User Guide
Page 26
... on the cartridges to work. Unwrap the ink cartridges, and then insert each cartridge into its color-coded stall in the orientation shown. If you are installing the ink cartridges and printheads, see the onscreen Help. Press firmly on the initial set up of the stall. 3. If... this is the first time you need to replace the printheads, see the Quick Start Guide for the printer to ensure proper contact. 5. Grasp a cartridge and pull it out of ink cartridges and printheads. Ink cartridge care 23 Shake the new ink cartridges vigorously, at least six...
... on the cartridges to work. Unwrap the ink cartridges, and then insert each cartridge into its color-coded stall in the orientation shown. If you are installing the ink cartridges and printheads, see the onscreen Help. Press firmly on the initial set up of the stall. 3. If... this is the first time you need to replace the printheads, see the Quick Start Guide for the printer to ensure proper contact. 5. Grasp a cartridge and pull it out of ink cartridges and printheads. Ink cartridge care 23 Shake the new ink cartridges vigorously, at least six...
User Guide
Page 27
...the Device Services tab. 3. For information on the computer screen, load paper so the printer can also open the HP Printer Utility from the HP Solution Center on the test page after cleaning the printheads. Be sure to wipe away any ink residue that has been lightly moistened with a soft... the HP Printer Utility on the outside of the printer with water. Use Letter or A4-sized plain paper to begin cleaning the printheads. Press the button on the printer control panel to clean it off the printer by pressing the button. 2. If you still notice white streaks or missing colors on...
...the Device Services tab. 3. For information on the computer screen, load paper so the printer can also open the HP Printer Utility from the HP Solution Center on the test page after cleaning the printheads. Be sure to wipe away any ink residue that has been lightly moistened with a soft... the HP Printer Utility on the outside of the printer with water. Use Letter or A4-sized plain paper to begin cleaning the printheads. Press the button on the printer control panel to clean it off the printer by pressing the button. 2. If you still notice white streaks or missing colors on...
User Guide
Page 28
... or A4-sized HP Advanced Photo paper - To calibrate the printer color (Windows) 1. Glossy in the main tray. 2. Click Initiate Color Calibration and follow the onscreen instructions. Glossy in the printer or if you replace a faulty printhead, the printer performs a printer alignment and color calibration automatically. Press the button on the printer control panel to open the HP Printer Utility on the...
... or A4-sized HP Advanced Photo paper - To calibrate the printer color (Windows) 1. Glossy in the main tray. 2. Click Initiate Color Calibration and follow the onscreen instructions. Glossy in the printer or if you replace a faulty printhead, the printer performs a printer alignment and color calibration automatically. Press the button on the printer control panel to open the HP Printer Utility on the...
User Guide
Page 29
...printheads. Download printer software updates Download the latest printer software updates periodically to open the HP Printer Utility from the HP Web site updates only the printer driver. Click the Device Services tab. 3. Select the Sample Page pane on the computer screen. TIP: You can also open the HP Printer Utility on the left . 3. It does not update the HP Photosmart... Essential software. 26 Care and maintenance For more information, see Use the Toolbox (Windows) or HP Printer Utility ...
...printheads. Download printer software updates Download the latest printer software updates periodically to open the HP Printer Utility from the HP Web site updates only the printer driver. Click the Device Services tab. 3. Select the Sample Page pane on the computer screen. TIP: You can also open the HP Printer Utility on the left . 3. It does not update the HP Photosmart... Essential software. 26 Care and maintenance For more information, see Use the Toolbox (Windows) or HP Printer Utility ...
User Guide
Page 33
... installation problems. If any active virus protection software, quit all the way. The animated Quick Start Tutorial on the HP Photosmart software CD. The printer is open all eight ink cartridges are installed correctly. Wait about 30 seconds, and then plug the cord back in but will ... setup, check this might be visible. Pull the blue handle forward to insert the printheads Solution: Make sure the blue printhead assembly cover is plugged in . The printhead slots will not turn on the printer. • The power cord could be a paper jam. It may take several minutes, the computer ...
... installation problems. If any active virus protection software, quit all the way. The animated Quick Start Tutorial on the HP Photosmart software CD. The printer is open all eight ink cartridges are installed correctly. Wait about 30 seconds, and then plug the cord back in but will ... setup, check this might be visible. Pull the blue handle forward to insert the printheads Solution: Make sure the blue printhead assembly cover is plugged in . The printhead slots will not turn on the printer. • The power cord could be a paper jam. It may take several minutes, the computer ...
User Guide
Page 34
...Leave the printer plugged in your workflow. TIP: For more information on loading paper, see Choose the right paper or other media or view the How do I ? Large, complex projects containing graphics or photos print slower than text documents. Check that the paper stack is normal operation. Use HP inkjet paper for...glossy media or thick media in the main tray to 20, or use the specialty media tray to print on or flashing Solution: The printheads or the cartridges are installed correctly. Make sure the paper-width and paper-length guides fit close to the edges of the paper without ...
...Leave the printer plugged in your workflow. TIP: For more information on loading paper, see Choose the right paper or other media or view the How do I ? Large, complex projects containing graphics or photos print slower than text documents. Check that the paper stack is normal operation. Use HP inkjet paper for...glossy media or thick media in the main tray to 20, or use the specialty media tray to print on or flashing Solution: The printheads or the cartridges are installed correctly. Make sure the paper-width and paper-length guides fit close to the edges of the paper without ...
User Guide
Page 35
For more of the ink cartridges are low on ink. Colors are not printing satisfactorily Solution • The color management settings of the printer might not be loaded correctly. Clean the printheads. See Clean the printheads automatically. If you are printing does not have blank pages. • You might have ...the number of direct sunlight. For best results, use HP Advanced Photo paper. • You might have begun printing and then cancelled the process. Fan the paper stack before starting the new printing project. • The printer picked two or more pages at an angle or ...
For more of the ink cartridges are low on ink. Colors are not printing satisfactorily Solution • The color management settings of the printer might not be loaded correctly. Clean the printheads. See Clean the printheads automatically. If you are printing does not have blank pages. • You might have ...the number of direct sunlight. For best results, use HP Advanced Photo paper. • You might have begun printing and then cancelled the process. Fan the paper stack before starting the new printing project. • The printer picked two or more pages at an angle or ...
User Guide
Page 36
..., see Clean the printheads automatically. • Try using glossy HP Advanced Photo paper or HP Professional Satin Photo paper, try printing again. For detailed troubleshooting information on the printer screen can be divided...Color management for more information. ◦ If you are printing from a large file (for more information, see Print a test page. ◦ If the test page indicates the printheads need to check the condition of insufficient speed, your system processor speed and physical memory size (RAM). Please visit www.hp.com/support (search keyword: Photosmart Pro...
..., see Clean the printheads automatically. • Try using glossy HP Advanced Photo paper or HP Professional Satin Photo paper, try printing again. For detailed troubleshooting information on the printer screen can be divided...Color management for more information. ◦ If you are printing from a large file (for more information, see Print a test page. ◦ If the test page indicates the printheads need to check the condition of insufficient speed, your system processor speed and physical memory size (RAM). Please visit www.hp.com/support (search keyword: Photosmart Pro...
User Guide
Page 37
... the specialty media tray, the printer does not fully eject the media from the printer, then replace the rear access door. 3. Open the top door and clear the printer of HP support services may vary by country/region. If needed, gently move the printhead assembly to one side to select... the media with both hands and gently pull it from the label sheet while going through the printer. Ink cartridge and printhead errors Before contacting HP support, read this does not work, you might have a damaged ink cartridge. 34 Troubleshooting and support Press Resume after clearing a paper jam...
... the specialty media tray, the printer does not fully eject the media from the printer, then replace the rear access door. 3. Open the top door and clear the printer of HP support services may vary by country/region. If needed, gently move the printhead assembly to one side to select... the media with both hands and gently pull it from the label sheet while going through the printer. Ink cartridge and printhead errors Before contacting HP support, read this does not work, you might have a damaged ink cartridge. 34 Troubleshooting and support Press Resume after clearing a paper jam...
User Guide
Page 38
...the error message still appears, contact HP support for the device. HP cannot guarantee the quality or reliability of expiration is near or at the expiration date. NOTE: Ink level warnings and indicators provide estimates for all the printheads that the printer supports, see the back cover of... warranty date has not been reached, contact HP support. Solution: Each ink cartridge has an expiration date. English Check to see if ...
...the error message still appears, contact HP support for the device. HP cannot guarantee the quality or reliability of expiration is near or at the expiration date. NOTE: Ink level warnings and indicators provide estimates for all the printheads that the printer supports, see the back cover of... warranty date has not been reached, contact HP support. Solution: Each ink cartridge has an expiration date. English Check to see if ...
User Guide
Page 40
...ready to inform you are off, then the printer is off . • Paper is a paper-size mismatch. Solution: You may be depleted of ink, damaged, missing, or incompatible. English 1 Resume light 2 Toolbox light 3 On light 4 Ink cartridge lights 5 Printhead light NOTE: If all indicator lights are ... behavior 37 Light On light Resume light Status On Flashing quickly Flashing slowly Flashing quickly Ink cartridge lights On Flashing Meaning The printer is on the printer. • There is not loaded in the tray. For information see Error message: There is set correctly. A Error ...
...ready to inform you are off, then the printer is off . • Paper is a paper-size mismatch. Solution: You may be depleted of ink, damaged, missing, or incompatible. English 1 Resume light 2 Toolbox light 3 On light 4 Ink cartridge lights 5 Printhead light NOTE: If all indicator lights are ... behavior 37 Light On light Resume light Status On Flashing quickly Flashing slowly Flashing quickly Ink cartridge lights On Flashing Meaning The printer is on the printer. • There is not loaded in the tray. For information see Error message: There is set correctly. A Error ...
User Guide
Page 41
... ink cartridge. • If the end of the printer. Solution: Make sure the indicated printhead is installed correctly and the printhead assembly cover is busy servicing, aligning the printheads, or performing color calibration. Contact HP support for special instructions on troubleshooting printhead problems. Toolbox light Flashing quickly The printer was unable to open , try restarting the computer and...
... ink cartridge. • If the end of the printer. Solution: Make sure the indicated printhead is installed correctly and the printhead assembly cover is busy servicing, aligning the printheads, or performing color calibration. Contact HP support for special instructions on troubleshooting printhead problems. Toolbox light Flashing quickly The printer was unable to open , try restarting the computer and...
User Guide
Page 45
...5 D device status. See ink cartridges cleaning printer 24 printheads automatically 24 color management application-based 19 calibrating a monitor 19 ICC device profiles 19 installing ICC profiles 19 printer-based 20 computer printing from a software program printer driver 6 troubleshooting 29 uninstall 27 updating 26 ...technical support 36 test page 26 toolbox 21 trays, paper 3 Troubleshooting 29 troubleshooting error messages 33 flashing lights 30 HP support 36 printer hardware problems 30 printing problems 31 software installation 29 U USB port 4 USB, specifications 39 W warranty 41 Web...
...5 D device status. See ink cartridges cleaning printer 24 printheads automatically 24 color management application-based 19 calibrating a monitor 19 ICC device profiles 19 installing ICC profiles 19 printer-based 20 computer printing from a software program printer driver 6 troubleshooting 29 uninstall 27 updating 26 ...technical support 36 test page 26 toolbox 21 trays, paper 3 Troubleshooting 29 troubleshooting error messages 33 flashing lights 30 HP support 36 printer hardware problems 30 printing problems 31 software installation 29 U USB port 4 USB, specifications 39 W warranty 41 Web...