HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh
Page 1
...'s Guide Table of Contents Printing Basics 3 Buttons and Lights 3 Paper Trays 4 Using Your Printer Software 5 Other Ways to Select a Default Printer 6 Desktop Printing 6 hp deskjet 900 Utility 7 Checking Printer Status 8 Page Setup-Controlling Page Layout 8 Print Dialog Box 9 Automatic Paper-Type Sensor 15... Cleaning Print Cartridges 39 Damage Resulting from Refilling the Print Cartridges 42 Problems 43 Troubleshooting Tips 43 hp Customer Care 62 More About Your Printer 67 Specifications 67 System Requirements 72 Supplies and Accessories 73 Ordering Information 76 Limited ...
...'s Guide Table of Contents Printing Basics 3 Buttons and Lights 3 Paper Trays 4 Using Your Printer Software 5 Other Ways to Select a Default Printer 6 Desktop Printing 6 hp deskjet 900 Utility 7 Checking Printer Status 8 Page Setup-Controlling Page Layout 8 Print Dialog Box 9 Automatic Paper-Type Sensor 15... Cleaning Print Cartridges 39 Damage Resulting from Refilling the Print Cartridges 42 Problems 43 Troubleshooting Tips 43 hp Customer Care 62 More About Your Printer 67 Specifications 67 System Requirements 72 Supplies and Accessories 73 Ordering Information 76 Limited ...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh
Page 2
...in the U.S. Hewlett-Packard shall not be liable for any kind with the furnishing, performance, or use of this material. hp deskjet 990c includes printer driver technology licensed from Palomar Software, Inc., www.palomar.com. Macintosh User's Guide: Finding Information - Palm, Palm III...of merchantability and fitness for the latest product information, troubleshooting, and printer software updates. • For complete information about your printer, view your cursor over any print setting to view an explanation. • Visit the hp web site on -screen instructions to install Adobe ...
...in the U.S. Hewlett-Packard shall not be liable for any kind with the furnishing, performance, or use of this material. hp deskjet 990c includes printer driver technology licensed from Palomar Software, Inc., www.palomar.com. Macintosh User's Guide: Finding Information - Palm, Palm III...of merchantability and fitness for the latest product information, troubleshooting, and printer software updates. • For complete information about your printer, view your cursor over any print setting to view an explanation. • Visit the hp web site on -screen instructions to install Adobe ...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh
Page 45
... Installer, then repeat the installation procedure. 4 If you , see "hp Customer Care by Phone" on your computer. 3 Insert the printer software CD into your virus protection program. OR You need to the printer. For the phone number of the support center nearest you have been... compatible with QuickDraw GX. 5 If you are running on page 64. 45 Problems?: Troubleshooting Tips The printer software won't install, what's wrong? Possible cause The software did not install correctly. Your hp deskjet printer is the problem? OR • There may be a conflict with a peripheral device ...
... Installer, then repeat the installation procedure. 4 If you , see "hp Customer Care by Phone" on your computer. 3 Insert the printer software CD into your virus protection program. OR You need to the printer. For the phone number of the support center nearest you have been... compatible with QuickDraw GX. 5 If you are running on page 64. 45 Problems?: Troubleshooting Tips The printer software won't install, what's wrong? Possible cause The software did not install correctly. Your hp deskjet printer is the problem? OR • There may be a conflict with a peripheral device ...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh
Page 55
.../ Quality dialog box. See "Replacing Print Cartridges" on page 35. 2 If the printer is the problem? See "Paper Type/Quality" on paper specifically designed for a certain output (photographs, for hp deskjet printers. • Print quality is loaded print side down. You may be printing on the... Paper Type/Quality dialog box. You may not have selected the correct paper type on page 11. Make sure that you print on page 11. 55 Problems?: Troubleshooting Tips Is...
.../ Quality dialog box. See "Replacing Print Cartridges" on page 35. 2 If the printer is the problem? See "Paper Type/Quality" on paper specifically designed for a certain output (photographs, for hp deskjet printers. • Print quality is loaded print side down. You may be printing on the... Paper Type/Quality dialog box. You may not have selected the correct paper type on page 11. Make sure that you print on page 11. 55 Problems?: Troubleshooting Tips Is...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh
Page 56
To solve the problem... See "hp deskjet 900 Utility" on page 37. Problems?: Troubleshooting Tips Is there a problem with your hard drive's main directory, click...be using too much ink. See "Cleaning Print Cartridges" on the Paper Type/Quality dialog box. If the color and black ink aren't lining up on each of alignment. Make sure that you may need to decrease ..., you have forgotten to remove the vinyl tape from the General menu. 3 Use the sliders to the hp deskjet Utility located in the Utilities folder in your printout? Print quality is the problem? You may also want ...
To solve the problem... See "hp deskjet 900 Utility" on page 37. Problems?: Troubleshooting Tips Is there a problem with your hard drive's main directory, click...be using too much ink. See "Cleaning Print Cartridges" on the Paper Type/Quality dialog box. If the color and black ink aren't lining up on each of alignment. Make sure that you may need to decrease ..., you have forgotten to remove the vinyl tape from the General menu. 3 Use the sliders to the hp deskjet Utility located in the Utilities folder in your printout? Print quality is the problem? You may also want ...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 52
... software program. If you , see page 77. 52 Continued What is the problem? For Windows 3.1x: a Open the HP DeskJet 990C Series program group. Possible cause The software did not install correctly. b Follow the instructions that appear on your virus protection program...a conflict with the software installation, call an HP authorized dealer or HP Customer Care. See the Quick Start Poster. Problems?: Troubleshooting Tips The printer software won't install, what's wrong? OR You need to the printer. OR • Your printer software didn't install properly. To solve the problem...
... software program. If you , see page 77. 52 Continued What is the problem? For Windows 3.1x: a Open the HP DeskJet 990C Series program group. Possible cause The software did not install correctly. b Follow the instructions that appear on your virus protection program...a conflict with the software installation, call an HP authorized dealer or HP Customer Care. See the Quick Start Poster. Problems?: Troubleshooting Tips The printer software won't install, what's wrong? OR You need to the printer. OR • Your printer software didn't install properly. To solve the problem...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 54
... my computer, the "New Hardware Wizard" message appeared once, but the printer did not install, and now "New Hardware Wizard" will not appear again. For a list of language codes, see page 86. 8 Double-click the Driver folder, .... 5 Click Have Disk. 6 Click Browse, then browse to the printer software CD. 7 Browse to use with this printer, select USB/DeskJet 990C/. 12 Click Next. 13 Click Next. 14 Click Finish. 54 Possible cause Installation was cancelled or had an error. Problems?: Troubleshooting Tips The printer software won't install, what's wrong? Continued What is the...
... my computer, the "New Hardware Wizard" message appeared once, but the printer did not install, and now "New Hardware Wizard" will not appear again. For a list of language codes, see page 86. 8 Double-click the Driver folder, .... 5 Click Have Disk. 6 Click Browse, then browse to the printer software CD. 7 Browse to use with this printer, select USB/DeskJet 990C/. 12 Click Next. 13 Click Next. 14 Click Finish. 54 Possible cause Installation was cancelled or had an error. Problems?: Troubleshooting Tips The printer software won't install, what's wrong? Continued What is the...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 60
...hard drive can mean longer processing times. To solve the problem... 1 Disconnect the USB cable from your printer. 2 Uninstall your computer. b Follow the instructions that appear on your printer. See the Quick Start Poster. 1 Check the amount of free space on your computer screen. 3...Problems?: Troubleshooting Tips Why won't it print? Possible cause You may be running at the same time. See "System Requirements" on page 85. 2 Free up some space on your USB cable in your printer software. a Click Start Programs HP DeskJet 990C Series HP DeskJet 990C Series Uninstall. The printer is ...
...hard drive can mean longer processing times. To solve the problem... 1 Disconnect the USB cable from your printer. 2 Uninstall your computer. b Follow the instructions that appear on your printer. See the Quick Start Poster. 1 Check the amount of free space on your computer screen. 3...Problems?: Troubleshooting Tips Why won't it print? Possible cause You may be running at the same time. See "System Requirements" on page 85. 2 Free up some space on your USB cable in your printer software. a Click Start Programs HP DeskJet 990C Series HP DeskJet 990C Series Uninstall. The printer is ...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 61
... and other devices attached to a hub (if one is really slow. (continued) The printer will not turn on the Configuration tab. To solve the problem... When the paper type is...; In Photo Paper Printing, select PhotoREt instead of a print job to Use Hardware ECP. Problems?: Troubleshooting Tips Why won't it print? Continued What is set to print a photo. Possible cause You may... be using a parallel cable, and are off). a Open the HP DeskJet Toolbox (see page 75 for approximately 10 seconds. d Apply your changes and try printing your document...
... and other devices attached to a hub (if one is really slow. (continued) The printer will not turn on the Configuration tab. To solve the problem... When the paper type is...; In Photo Paper Printing, select PhotoREt instead of a print job to Use Hardware ECP. Problems?: Troubleshooting Tips Why won't it print? Continued What is set to print a photo. Possible cause You may... be using a parallel cable, and are off). a Open the HP DeskJet Toolbox (see page 75 for approximately 10 seconds. d Apply your changes and try printing your document...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 66
... Check the print cartridges status. Make sure that the media is the problem? Clear the Print in the printer software. Print quality is dramatically improved if you have selected the correct paper type in Grayscale check box on... running out of ink. You may not be using plain paper. Make sure that you are using media intended for HP DeskJet printers. • Print quality is poor. You may be printing in the Setup tab. See "How to Print" on.... 66 Click Normal or Best instead of the media. Problems?: Troubleshooting Tips Is there a problem with your printout?
... Check the print cartridges status. Make sure that the media is the problem? Clear the Print in the printer software. Print quality is dramatically improved if you have selected the correct paper type in Grayscale check box on... running out of ink. You may not be using plain paper. Make sure that you are using media intended for HP DeskJet printers. • Print quality is poor. You may be printing in the Setup tab. See "How to Print" on.... 66 Click Normal or Best instead of the media. Problems?: Troubleshooting Tips Is there a problem with your printout?
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 67
... page, go to the Advanced tab and using the Dry Time slider. If the color and black ink aren't lining up on page 8. 2 Reduce the amount of the HP Toolbox and click Calibrate the Printer. To solve the problem... You may need to the Advanced tab and using the ... the dry time by going to the Printer Services tab of ink by going to clean the print cartridges. If you have smearing, you have forgotten to remove the vinyl tape from the print cartridge. Problems?: Troubleshooting Tips Is there a problem with your printout? See "HP DeskJet Toolbox" on page 10. 67
... page, go to the Advanced tab and using the Dry Time slider. If the color and black ink aren't lining up on page 8. 2 Reduce the amount of the HP Toolbox and click Calibrate the Printer. To solve the problem... You may need to the Advanced tab and using the ... the dry time by going to the Printer Services tab of ink by going to clean the print cartridges. If you have smearing, you have forgotten to remove the vinyl tape from the print cartridge. Problems?: Troubleshooting Tips Is there a problem with your printout? See "HP DeskJet Toolbox" on page 10. 67
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 68
...may have forgotten to raise the OUT tray. Make sure that the OUT tray is the problem? See Release Notes by clicking Start Programs HP DeskJet 990C Series. See "Setup Tab" on the Setup tab. Banners aren't printing correctly. You may have problems with the paper. You...the printer (see page 41). • If the paper creases going through the printer, the paper might be with your banner software. To solve the problem... Problems?: Troubleshooting Tips Is there a problem with your software program. For Windows 95, 98, 2000, and NT 4.0 • If gaps in the HP DeskJet ...
...may have forgotten to raise the OUT tray. Make sure that the OUT tray is the problem? See Release Notes by clicking Start Programs HP DeskJet 990C Series. See "Setup Tab" on the Setup tab. Banners aren't printing correctly. You may have problems with the paper. You...the printer (see page 41). • If the paper creases going through the printer, the paper might be with your banner software. To solve the problem... Problems?: Troubleshooting Tips Is there a problem with your software program. For Windows 95, 98, 2000, and NT 4.0 • If gaps in the HP DeskJet ...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 71
...you can't select the Automatic option. In the Two-Sided Printing section of the HP Printer Properties dialog box. You may have selected a paper size supported by the Automatic Two... selected a paper type and size supported by the Automatic Two-Sided Printing Module. Problems?: Troubleshooting Tips Is there a problem with your Automatic Two-Sided Printing Module? See "Features Tab..." on page 83. 71 In the Two-Sided Printing section of the HP DeskJet Toolbox. See "Automatic Two-Sided Printing Module Specifications" on page 9. 4 Select Two-Sided Printing. ...
...you can't select the Automatic option. In the Two-Sided Printing section of the HP Printer Properties dialog box. You may have selected a paper size supported by the Automatic Two... selected a paper type and size supported by the Automatic Two-Sided Printing Module. Problems?: Troubleshooting Tips Is there a problem with your Automatic Two-Sided Printing Module? See "Features Tab..." on page 83. 71 In the Two-Sided Printing section of the HP DeskJet Toolbox. See "Automatic Two-Sided Printing Module Specifications" on page 9. 4 Select Two-Sided Printing. ...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows
Page 102
...system requirements 85 T tablet binding 31 tabs Advanced 10 Color 13 Configuration 14 Estimated Ink Level 14 Features 9, 12 How Do I? 15 Printer Services 14, 15 Services 13 Setup 8, 12 technical support 75 Toolbox, DeskJet 13, 15 transfers, printing 39 transparencies printing 32 ...specifications 82 trays adjusting length and width 5 capacity 82 envelope slot 5, 33 IN Tray 82 IN tray 5 OUT Tray 5, 82 positions 5 use 5 troubleshooting, see problems two-sided printing 9, 12 automatic 21 manual 31 U uninstalling printer ...
...system requirements 85 T tablet binding 31 tabs Advanced 10 Color 13 Configuration 14 Estimated Ink Level 14 Features 9, 12 How Do I? 15 Printer Services 14, 15 Services 13 Setup 8, 12 technical support 75 Toolbox, DeskJet 13, 15 transfers, printing 39 transparencies printing 32 ...specifications 82 trays adjusting length and width 5 capacity 82 envelope slot 5, 33 IN Tray 82 IN tray 5 OUT Tray 5, 82 positions 5 use 5 troubleshooting, see problems two-sided printing 9, 12 automatic 21 manual 31 U uninstalling printer ...
HP Deskjet 9xx series - (English) Quick Help
Page 115
... Out tray extension10 P page layout controlling13 paper size13 rotate 180 degrees13 panels hp deskjet utility64 paper alignment9095100 paper capacity9195100 paper does not come out of printer68 paper jams6669 clearing66 in Rear Access Door69 paper orientation13 paper... maintaining62 missing51 part numbers63 refilling61 warranty exclusion61 removing debris58 replacing5373 status51 status icons51 storing62 troubleshooting problems with51 when to clean56 print cartridge cradle53 cleaning59 Print Cartridge Status icons51 Print Cartridge Status light505155...
... Out tray extension10 P page layout controlling13 paper size13 rotate 180 degrees13 panels hp deskjet utility64 paper alignment9095100 paper capacity9195100 paper does not come out of printer68 paper jams6669 clearing66 in Rear Access Door69 paper orientation13 paper... maintaining62 missing51 part numbers63 refilling61 warranty exclusion61 removing debris58 replacing5373 status51 status icons51 storing62 troubleshooting problems with51 when to clean56 print cartridge cradle53 cleaning59 Print Cartridge Status icons51 Print Cartridge Status light505155...
HP Deskjet 9xx series - (English) Quick Help
Page 117
...Access Door84066 refilling print cartridge61 register panel64 registering your hp deskjet printer64 restart printing15 restarting printer when to restart67 S scaling13 selecting print options13 selecting the default printer using other options12 using the chooser11 small media printing26 software ...versions109 USB connection109 T tablet binding39 test panel64 text resolution889398 transparency printing22 guidelines23 troubleshooting automatic paper type option72 Automatic Paper-Type Sensor problems 85 Automatic Two-Sided Printing Module only one page prints84 ...
...Access Door84066 refilling print cartridge61 register panel64 registering your hp deskjet printer64 restart printing15 restarting printer when to restart67 S scaling13 selecting print options13 selecting the default printer using other options12 using the chooser11 small media printing26 software ...versions109 USB connection109 T tablet binding39 test panel64 text resolution889398 transparency printing22 guidelines23 troubleshooting automatic paper type option72 Automatic Paper-Type Sensor problems 85 Automatic Two-Sided Printing Module only one page prints84 ...