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Table of Contents Chapter 5 Chapter 6 Appendix A Appendix B Index Getting Help When Things Go Wrong Basic Troubleshooting 61 Clearing a Paper Jam 67 HP Customer Care 68 Extended Warranty Options 70 More About Your Printer and Supplies Maintaining Your Printer 72 Increasing Printer Performance 72 Minimum Printing Margins 73 Ordering Supplies and Accessories 74 Printer User's Guides for Macintosh 75 Paper 75 Ordering Information 76 Specifications Legal Information Regulatory Notices 82 Limited Warranty Statement 83 HP Year 2000 Warranty 83 85 iv
Table of Contents Chapter 5 Chapter 6 Appendix A Appendix B Index Getting Help When Things Go Wrong Basic Troubleshooting 61 Clearing a Paper Jam 67 HP Customer Care 68 Extended Warranty Options 70 More About Your Printer and Supplies Maintaining Your Printer 72 Increasing Printer Performance 72 Minimum Printing Margins 73 Ordering Supplies and Accessories 74 Printer User's Guides for Macintosh 75 Paper 75 Ordering Information 76 Specifications Legal Information Regulatory Notices 82 Limited Warranty Statement 83 HP Year 2000 Warranty 83 85 iv
(English) Macintosh Connect * User's Guide - C6413-90023
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... Decline, the Install program exits. 6 In the HP DeskJet Mac Installer dialog box, click Install. The Installer restarts your virus-detection software as described in the section "Install Printer Software" on page 2. 3 1 Setting Up Your Printer Note: If you see a message reporting that installation... to install the printer software. Here are unwilling to accept the terms of progress during installation. 7 When you are some ways to fix common problems: • You may have the correct hardware or system software for this printer. Installation Troubleshooting If the Installer can...
... Decline, the Install program exits. 6 In the HP DeskJet Mac Installer dialog box, click Install. The Installer restarts your virus-detection software as described in the section "Install Printer Software" on page 2. 3 1 Setting Up Your Printer Note: If you see a message reporting that installation... to install the printer software. Here are unwilling to accept the terms of progress during installation. 7 When you are some ways to fix common problems: • You may have the correct hardware or system software for this printer. Installation Troubleshooting If the Installer can...
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... connection may be loose. The computer doesn't recognize your printer If you have selected the printer as explained on page 2. For detailed instructions on selecting your printer in . 2 Open the Chooser and select your HP DeskJet printer. EtherTalk Network connection A cable connection may be loose. ...Help When Things Go Wrong Basic Troubleshooting This chapter provides solutions to some problems that you may encounter while using the wrong printer software. The chooser doesn't show the printer icon If you open the Chooser and don't see the printer icon, you turned off , ...
... connection may be loose. The computer doesn't recognize your printer If you have selected the printer as explained on page 2. For detailed instructions on selecting your printer in . 2 Open the Chooser and select your HP DeskJet printer. EtherTalk Network connection A cable connection may be loose. ...Help When Things Go Wrong Basic Troubleshooting This chapter provides solutions to some problems that you may encounter while using the wrong printer software. The chooser doesn't show the printer icon If you open the Chooser and don't see the printer icon, you turned off , ...
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...You have the following numbers. However, long-distance charges will be applied. Your printer's model number (the label is on the printer's bottom). - The version of the following information available: - Calling HP Customer Care To speak with someone for online technical assistance, call one of the...Letters If you need help you are seated in front of your printer nearby. • You have checked your User's Guide and online troubleshooting for help, please make sure that you call for installation troubleshooting tips. • You are calling long distance, the long-...
...You have the following numbers. However, long-distance charges will be applied. Your printer's model number (the label is on the printer's bottom). - The version of the following information available: - Calling HP Customer Care To speak with someone for online technical assistance, call one of the...Letters If you need help you are seated in front of your printer nearby. • You have checked your User's Guide and online troubleshooting for help, please make sure that you call for installation troubleshooting tips. • You are calling long distance, the long-...
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...of paper 30 software installing 2-3 software compatibility 80 software upgrades 68 special papers 75 specifications 79, 80 speed, printing 45, 79, ??-80 storing inkjet cartridges 54 stuck paper, See paper jams supplies, phone numbers for ordering 76 support, maintenance Web site 59 switch, banner 48 system requirements EtherTalk...46 printing 45-46 problems 46 writing on 45, 51 trays adjusters 8, 9, 42, 44 IN 81 OUT 81 troubleshooting 61-69 t-shirts, iron-on transfers 51 turning the printer on and off 4 two-sided printing 34 Book option 35 paper for 30 problems 36 selecting paper 30 smeared ink...
...of paper 30 software installing 2-3 software compatibility 80 software upgrades 68 special papers 75 specifications 79, 80 speed, printing 45, 79, ??-80 storing inkjet cartridges 54 stuck paper, See paper jams supplies, phone numbers for ordering 76 support, maintenance Web site 59 switch, banner 48 system requirements EtherTalk...46 printing 45-46 problems 46 writing on 45, 51 trays adjusters 8, 9, 42, 44 IN 81 OUT 81 troubleshooting 61-69 t-shirts, iron-on transfers 51 turning the printer on and off 4 two-sided printing 34 Book option 35 paper for 30 problems 36 selecting paper 30 smeared ink...
(English) Windows Connect * User's Guide - C6413-90009
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... 58 Damage Resulting from Refilling the Inkjet Print Cartridges 62 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox 63 About the HP DeskJet Toolbox 64 Basic Troubleshooting 65 Clearing a Paper Jam 69 HP Customer Care 70 Extended Warranty Options 72 More About Your Printer and Supplies Maintaining Your Printer 73 Increasing Printer Performance 73 Minimum Printing Margins...
... 58 Damage Resulting from Refilling the Inkjet Print Cartridges 62 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox 63 About the HP DeskJet Toolbox 64 Basic Troubleshooting 65 Clearing a Paper Jam 69 HP Customer Care 70 Extended Warranty Options 72 More About Your Printer and Supplies Maintaining Your Printer 73 Increasing Printer Performance 73 Minimum Printing Margins...
(English) Windows Connect * User's Guide - C6413-90009
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...'s Guide shows you how to operate your HP printer is a Release Notes file. vi Introduction Special Features of Your HP Inkjet Printer Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge: • Discover laser-like quality text and brilliant photo-quality color that make documents more powerful and presentations more...
...'s Guide shows you how to operate your HP printer is a Release Notes file. vi Introduction Special Features of Your HP Inkjet Printer Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge: • Discover laser-like quality text and brilliant photo-quality color that make documents more powerful and presentations more...
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..."Communications Test and Two-way Communications (Parallel Cable)" on page 22. 11 For more information about printer communications, go directly to step 9. • If the test is unsuccessful, click Troubleshoot and try to "Align the Inkjet Print Cartridges" on page 24. Then do one of the following: • If the print ...Windows. If you find that it is automatically set as the Default" on page 24. 9 Proceed to correct this problem, click OK. Note: The HP DeskJet 8xxC Series printer is not the default Windows printer, go to "Setting the HP DeskJet Printer as the default Windows...
..."Communications Test and Two-way Communications (Parallel Cable)" on page 22. 11 For more information about printer communications, go directly to step 9. • If the test is unsuccessful, click Troubleshoot and try to "Align the Inkjet Print Cartridges" on page 24. Then do one of the following: • If the print ...Windows. If you find that it is automatically set as the Default" on page 24. 9 Proceed to correct this problem, click OK. Note: The HP DeskJet 8xxC Series printer is not the default Windows printer, go to "Setting the HP DeskJet Printer as the default Windows...
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... HP DeskJet 8xxC Series printer is unsuccessful, click Troubleshoot and try to step 7. • If the printer is connected. Then do one of the following : • If the print test is successful, go to step 11. • If the test is automatically set as the Default" on page 24. 11 Proceed to "Align the Inkjet Print...
... HP DeskJet 8xxC Series printer is unsuccessful, click Troubleshoot and try to step 7. • If the printer is connected. Then do one of the following : • If the print test is successful, go to step 11. • If the test is automatically set as the Default" on page 24. 11 Proceed to "Align the Inkjet Print...
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... on your desktop. • If you've removed the HP DeskJet Toolbox icon, click Start ¥ Programs ¥ HP DeskJet 8xxC Series ¥ HP DeskJet 8xxC Toolbox. • Click the HP Toolbox button. 5 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet Toolbox tells you how to troubleshoot your printing problems. It even allows you to find...
... on your desktop. • If you've removed the HP DeskJet Toolbox icon, click Start ¥ Programs ¥ HP DeskJet 8xxC Series ¥ HP DeskJet 8xxC Toolbox. • Click the HP Toolbox button. 5 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet Toolbox tells you how to troubleshoot your printing problems. It even allows you to find...
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... the symptom that shown here depending on a button to keep your printer in working order. Troubleshooting Tab Click on page 88 for more about network printing. 64 For HP DeskJet 895C Series Printers Only: Networking Tab Click to learn more information about your printer model. Follow the questions through the series of screens presented to solve...
... the symptom that shown here depending on a button to keep your printer in working order. Troubleshooting Tab Click on page 88 for more about network printing. 64 For HP DeskJet 895C Series Printers Only: Networking Tab Click to learn more information about your printer model. Follow the questions through the series of screens presented to solve...
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...parallel port. if it . Cover. If the test fails, install the printer using the wrong cable. (The bi-directional HP IEEE 1284-Compliant Parallel Interface Cable is flawed, call HP Customer Support as color photographs, take awhile to print. Make sure you are using the parallel ... 's blinking, the printer is closed. With a few clicks of the printer? Complex documents, such as described on page 69 for your inkjet print cartridges. Power. Print cartridges. Make sure no page came out of the mouse button, you can use the online troubleshooting tool: the HP DeskJet Toolbox.
...parallel port. if it . Cover. If the test fails, install the printer using the wrong cable. (The bi-directional HP IEEE 1284-Compliant Parallel Interface Cable is flawed, call HP Customer Support as color photographs, take awhile to print. Make sure you are using the parallel ... 's blinking, the printer is closed. With a few clicks of the printer? Complex documents, such as described on page 69 for your inkjet print cartridges. Power. Print cartridges. Make sure no page came out of the mouse button, you can use the online troubleshooting tool: the HP DeskJet Toolbox.
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...Troubleshooting tab in the HP DeskJet Toolbox for setting a default printer. 5 Getting Help When Things Go Wrong What if a blank page came out. Tape. Make sure you might have run out of the HP print settings box. • Make sure Poster Printing is properly locked, as TIF). Under Wrong printer selected, click to align the inkjet... print cartridges. Faxes. If the tri-color ink and black ink don't ...
...Troubleshooting tab in the HP DeskJet Toolbox for setting a default printer. 5 Getting Help When Things Go Wrong What if a blank page came out. Tape. Make sure you might have run out of the HP print settings box. • Make sure Poster Printing is properly locked, as TIF). Under Wrong printer selected, click to align the inkjet... print cartridges. Faxes. If the tri-color ink and black ink don't ...
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...in the HP DeskJet Toolbox for banner printing. Margin gap. See online troubleshooting in the printing at the ends of the sheets, a problem might need to "Minimum Printing Margins" on page 74). • The elements are within the printable area (go to clean your tri-color inkjet print cartridge... cartridges. • You might exist in the HP DeskJet Toolbox, click the Printer Services tab, and then click Test the printer communications. To test the cable attached to replace the tri-color ink cartridge, as it passes through the printer, the paper might need to the parallel port,...
...in the HP DeskJet Toolbox for banner printing. Margin gap. See online troubleshooting in the printing at the ends of the sheets, a problem might need to "Minimum Printing Margins" on page 74). • The elements are within the printable area (go to clean your tri-color inkjet print cartridge... cartridges. • You might exist in the HP DeskJet Toolbox, click the Printer Services tab, and then click Test the printer communications. To test the cable attached to replace the tri-color ink cartridge, as it passes through the printer, the paper might need to the parallel port,...
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... a call for help from the time of your User's Guide and the DeskJet Toolbox and Help files, or HP Customer Care online for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply. The version of the printer driver and software program (if applicable A Note About Letters If you need...
... a call for help from the time of your User's Guide and the DeskJet Toolbox and Help files, or HP Customer Care online for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply. The version of the printer driver and software program (if applicable A Note About Letters If you need...
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If you are using an HP JetDirect External Print Server and the test page does not display this message, see the HP JetDirect External Print Server's troubleshooting documentation. 90 D Using Your HP DeskJet 895C Series Printer on a Network Troubleshooting for the Network-Connected Printer If the test page generated by the HP JetDirect External Print Server displays the message I/O CARD READY, the print server is correctly installed.
If you are using an HP JetDirect External Print Server and the test page does not display this message, see the HP JetDirect External Print Server's troubleshooting documentation. 90 D Using Your HP DeskJet 895C Series Printer on a Network Troubleshooting for the Network-Connected Printer If the test page generated by the HP JetDirect External Print Server displays the message I/O CARD READY, the print server is correctly installed.
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... HP Bright White InkJet Paper 31, 76 HP Customer Care 70 HP Deluxe Photo Paper 41 HP DeskJet Control Panel for DOS 91 HP DeskJet Toolbox 58 about 64 finding 63 icon 22 location 63 Networking options 64 Networking tab 64, 89 Printer Services tab 22, 64 Troubleshooting tab 64 HP DeskJet Toolbox icon 22 HP DeskJet Utilities 63 HP Direct 77 HP FIRST 70 HP Greeting...
... HP Bright White InkJet Paper 31, 76 HP Customer Care 70 HP Deluxe Photo Paper 41 HP DeskJet Control Panel for DOS 91 HP DeskJet Toolbox 58 about 64 finding 63 icon 22 location 63 Networking options 64 Networking tab 64, 89 Printer Services tab 22, 64 Troubleshooting tab 64 HP DeskJet Toolbox icon 22 HP DeskJet Utilities 63 HP Direct 77 HP FIRST 70 HP Greeting...
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... 87 speeds 79 supplies and accessories 77 troubleshooting on network 89 turning on and off 4, 13 unpacking 2, 12 printer (continued) User's Guides 76 weight 80 printer drivers alternates 93 and print quality 73 ...pages 66 cartridges 66, 67, 68 colors are dull 67 colors are wrong 68 colors bleed into each other 67 colors don't line up 66 colors missing 68 colors missing or wrong 68 damaged paper 32...help from the HP DeskJet Toolbox 64 ink not drying on labels 45 ink smears 67 ink streaks 58, 59, 62 inkjet print cartridges 62 installing DOS control panel 95 installing printer software 23 misaligned...
... 87 speeds 79 supplies and accessories 77 troubleshooting on network 89 turning on and off 4, 13 unpacking 2, 12 printer (continued) User's Guides 76 weight 80 printer drivers alternates 93 and print quality 73 ...pages 66 cartridges 66, 67, 68 colors are dull 67 colors are wrong 68 colors bleed into each other 67 colors don't line up 66 colors missing 68 colors missing or wrong 68 damaged paper 32...help from the HP DeskJet Toolbox 64 ink not drying on labels 45 ink smears 67 ink streaks 58, 59, 62 inkjet print cartridges 62 installing DOS control panel 95 installing printer software 23 misaligned...
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... characters 96, 98 system requirements 82 T Tablet option 36, 37 tape, on inkjet print cartridges 5, 14 taskbar, Windows 63 technical specifications 79 technical support 70 telephone ...IN 81 OUT 81 troubleshooting 65-71 Troubleshooting tab 64 t-shirts, iron-on transfers 54 turning the printer on and off 4, 13 two-sided printing Book option 36 HP print settings box 28 ...HP vi weight paper 30, 81 recommended media 81 window envelopes 42 Windows closing open programs 23 compatibility 82 HP print settings box 26 locating the HP DeskJet Toolbox 63 obtaining printer drivers 70 setting default printer...
... characters 96, 98 system requirements 82 T Tablet option 36, 37 tape, on inkjet print cartridges 5, 14 taskbar, Windows 63 technical specifications 79 technical support 70 telephone ...IN 81 OUT 81 troubleshooting 65-71 Troubleshooting tab 64 t-shirts, iron-on transfers 54 turning the printer on and off 4, 13 two-sided printing Book option 36 HP print settings box 28 ...HP vi weight paper 30, 81 recommended media 81 window envelopes 42 Windows closing open programs 23 compatibility 82 HP print settings box 26 locating the HP DeskJet Toolbox 63 obtaining printer drivers 70 setting default printer...