Wired/Wireless Networking Guide
Page 9
...on your computer are not being displayed in your firewall settings to allow the computer and HP Officejet/Officejet Pro device to access the EWS again. Click System Preferences in the window that the symptoms persist as to scan or print) to access the EWS. In the address box, type the URL of the... If you have active connections to the next section for example,http://192.168.1.101). Do one of the HP device as it was successful. If you can access the EWS, try to communicate with HP devices" on page 12. Temporarily turn off , try using it to see if your network...
...on your computer are not being displayed in your firewall settings to allow the computer and HP Officejet/Officejet Pro device to access the EWS again. Click System Preferences in the window that the symptoms persist as to scan or print) to access the EWS. In the address box, type the URL of the... If you have active connections to the next section for example,http://192.168.1.101). Do one of the HP device as it was successful. If you can access the EWS, try to communicate with HP devices" on page 12. Temporarily turn off , try using it to see if your network...
Wired/Wireless Networking Guide
Page 12
...exe, located in C:\program files\HP\digital imaging\bin • hpqste08.exe, located in C:\program files\HP\digital imaging\bin • hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in queue or printer goes offline • Scan communication errors or scanner busy ... ports on the computer while outgoing ports (TCP) are destination ports on the HP device. • Incoming (UDP) ports: 137, 138, 161, 427 • Outgoing (TCP) ports: 137, 139, 427, 9100, 9220, 9500 Scanning • UDP port: 427 • TCP ports: 9220, 9500 The ports...
...exe, located in C:\program files\HP\digital imaging\bin • hpqste08.exe, located in C:\program files\HP\digital imaging\bin • hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in queue or printer goes offline • Scan communication errors or scanner busy ... ports on the computer while outgoing ports (TCP) are destination ports on the HP device. • Incoming (UDP) ports: 137, 138, 161, 427 • Outgoing (TCP) ports: 137, 139, 427, 9100, 9220, 9500 Scanning • UDP port: 427 • TCP ports: 9220, 9500 The ports...
Solutions-Getting Started Guide
Page 3
...product near water, or when you do I set up HP Digital Solutions 5 Set up HP Direct Digital Filing 5 Set up Scan to Network Folder 5 Set up Scan to a power source. If the product does not operate normally, see www.hp.com/go/inkusage. There are wet. 6. Read and understand... all warnings and instructions marked on the product. 4. If you are no one can ...
...product near water, or when you do I set up HP Digital Solutions 5 Set up HP Direct Digital Filing 5 Set up Scan to Network Folder 5 Set up Scan to a power source. If the product does not operate normally, see www.hp.com/go/inkusage. There are wet. 6. Read and understand... all warnings and instructions marked on the product. 4. If you are no one can ...
Solutions-Getting Started Guide
Page 4
...one or more information about using these digital solutions, see the documentation for your network or quickly share them with this format: \\mypc\sharedfolder\ • A Windows shared folder or an SMB Shared Folder (Mac OS X only) For information about finding the computer name, see the documentation for your HP Officejet Pro... specific scan settings for each specific task. In addition, you can forward faxes through a wireless connection or with HP Officejet Pro devices that are usually written in this HP Officejet Pro device that can help improve your work. NOTE: HP Direct ...
...one or more information about using these digital solutions, see the documentation for your network or quickly share them with this format: \\mypc\sharedfolder\ • A Windows shared folder or an SMB Shared Folder (Mac OS X only) For information about finding the computer name, see the documentation for your HP Officejet Pro... specific scan settings for each specific task. In addition, you can forward faxes through a wireless connection or with HP Officejet Pro devices that are usually written in this HP Officejet Pro device that can help improve your work. NOTE: HP Direct ...
Solutions-Getting Started Guide
Page 5
... Network Folder, complete the following steps for the first time or after you can use your HP Officejet Pro device to scan documents-without using any folders shared on computers on your e-mail application meets the requirements listed in this guide, you are supported ...feature. on a computer running Mac OS X (v10.4), you can also set up Scan to Network Folder To use the embedded Web server (EWS); NOTE: To set up the HP Digital Solutions using the HP software provided with the HP Officejet Pro device. • If you are using the EWS, see "Embedded Web server ...
... Network Folder, complete the following steps for the first time or after you can use your HP Officejet Pro device to scan documents-without using any folders shared on computers on your e-mail application meets the requirements listed in this guide, you are supported ...feature. on a computer running Mac OS X (v10.4), you can also set up Scan to Network Folder To use the embedded Web server (EWS); NOTE: To set up the HP Digital Solutions using the HP software provided with the HP Officejet Pro device. • If you are using the EWS, see "Embedded Web server ...
Solutions-Getting Started Guide
Page 6
... up to Network Folder either while you 've installed the software (using the HP Setup Assistant on the HP Officejet Pro device's scanner glass or automatic document feeder (ADF). 2. The wizard automatically saves the configurations to Network Folder 4 o Network Folder Start Scan 1. If prompted, type the PIN. 4. Windows 1. NOTE: At the end of the menu...
... up to Network Folder either while you 've installed the software (using the HP Setup Assistant on the HP Officejet Pro device's scanner glass or automatic document feeder (ADF). 2. The wizard automatically saves the configurations to Network Folder 4 o Network Folder Start Scan 1. If prompted, type the PIN. 4. Windows 1. NOTE: At the end of the menu...
Solutions-Getting Started Guide
Page 7
... an "outgoing e-mail profile", appears in the setup assistant. If you have installed the HP Officejet Pro device software, open the HP Setup Assistant: a. To set up Scan to E-mail either while you have already installed the HP software, open the HP Solution Center. • Double-click the HP Solution Center icon on the right side of the...
... an "outgoing e-mail profile", appears in the setup assistant. If you have installed the HP Officejet Pro device software, open the HP Setup Assistant: a. To set up Scan to E-mail either while you have already installed the HP software, open the HP Solution Center. • Double-click the HP Solution Center icon on the right side of the...
Solutions-Getting Started Guide
Page 8
...mail). In the Scan area of the window, click Fax Settings, click More Fax Settings, and then click Digital Fax Setup Wizard. 4. On the control panel display, select the name that corresponds to the outgoing e-mail profile you have installed the HP Officejet Pro device software, open the HP Solution Center. ...the desktop. -Or- • On the Windows taskbar, click Start, select Programs or All Programs, select HP, select the folder for the HP device, and then click HP Solution Center. 2. Color faxes are saved as e-mail attachments (Fax to E-mail. You cannot use both at the same time. ...
...mail). In the Scan area of the window, click Fax Settings, click More Fax Settings, and then click Digital Fax Setup Wizard. 4. On the control panel display, select the name that corresponds to the outgoing e-mail profile you have installed the HP Officejet Pro device software, open the HP Solution Center. ...the desktop. -Or- • On the Windows taskbar, click Start, select Programs or All Programs, select HP, select the folder for the HP device, and then click HP Solution Center. 2. Color faxes are saved as e-mail attachments (Fax to E-mail. You cannot use both at the same time. ...
Solutions-Getting Started Guide
Page 9
...can see the documentation for the HP device and make sure it has a valid IP address. • PING the HP device and make sure that the HP Officejet Pro device is set up properly and connected to network folder NOTE: HP Direct Digital Filing does not support...scanning using the HP device. • Check the network settings for your network. HP Digital Fax does not notify you when faxes are saved to the network folder. • If you have recently changed the DNS settings, turn off and then turn on the HP Officejet Pro device. Solve HP Digital Solutions Problems 9 The HP Officejet Pro...
...can see the documentation for the HP device and make sure it has a valid IP address. • PING the HP device and make sure that the HP Officejet Pro device is set up properly and connected to network folder NOTE: HP Direct Digital Filing does not support...scanning using the HP device. • Check the network settings for your network. HP Digital Fax does not notify you when faxes are saved to the network folder. • If you have recently changed the DNS settings, turn off and then turn on the HP Officejet Pro device. Solve HP Digital Solutions Problems 9 The HP Officejet Pro...
Solutions-Getting Started Guide
Page 10
... (EWS)" on page 12. 3. If you are sent might not be reported during Daylight Savings Time, use the EWS to the folder. Unable to scan to a folder, change the prefix. Make sure that of yours). Open a supported Web browser (such as Microsoft Internet Explorer, Opera, Mozilla Firefox, or...filename prefix has not been set up correctly Make sure the folder name and filename uses only the letters or characters supported by the HP Officejet Pro device to one hour ahead of the e-mail server. Incorrect date and time on e-mail messages If you have been entered. For more information, ...
... (EWS)" on page 12. 3. If you are sent might not be reported during Daylight Savings Time, use the EWS to the folder. Unable to scan to a folder, change the prefix. Make sure that of yours). Open a supported Web browser (such as Microsoft Internet Explorer, Opera, Mozilla Firefox, or...filename prefix has not been set up correctly Make sure the folder name and filename uses only the letters or characters supported by the HP Officejet Pro device to one hour ahead of the e-mail server. Incorrect date and time on e-mail messages If you have been entered. For more information, ...
Wireless-Getting Started Guide
Page 8
... Status and URL: Network Status URL for example, Internet Explorer or Safari). Make sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to see if your AirPort connection, click System Preferences ...in the Dock, and then click Network. Run the Wireless Network Test (using the HP device over the network (such as to scan or print...
... Status and URL: Network Status URL for example, Internet Explorer or Safari). Make sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to see if your AirPort connection, click System Preferences ...in the Dock, and then click Network. Run the Wireless Network Test (using the HP device over the network (such as to scan or print...
Wireless-Getting Started Guide
Page 11
... If you continue to have already successfully installed HP software and experience problems, try the following programs are using a computer running Windows, you are in "Connect the HP Officejet/ Officejet Pro device to your firewall to use the HP device over the network. This is not set ... trusted software by your wireless network" on the local subnet, computers and devices in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to work with each other while still being protected from the internet. Another...
... If you continue to have already successfully installed HP software and experience problems, try the following programs are using a computer running Windows, you are in "Connect the HP Officejet/ Officejet Pro device to your firewall to use the HP device over the network. This is not set ... trusted software by your wireless network" on the local subnet, computers and devices in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to work with each other while still being protected from the internet. Another...
Wireless-Getting Started Guide
Page 12
... UDP ports: 137, 138, 427 • TCP port: 139 Scanning • UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Add hardware addresses to a wireless router...wireless router is also printed on the Network Configuration Page. For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is successfully connected to the network, all the computers on page 8. 2. Open the router's configuration utility, and add the device's...
... UDP ports: 137, 138, 427 • TCP port: 139 Scanning • UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Add hardware addresses to a wireless router...wireless router is also printed on the Network Configuration Page. For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is successfully connected to the network, all the computers on page 8. 2. Open the router's configuration utility, and add the device's...
User Guide
Page 6
... (OCR) software 54 Change scan settings ...54 Cancel a scan job ...55 6 HP Digital Solutions (some models only) What are HP Digital Solutions 57 HP Direct Digital Filing ...57 HP Digital Fax ...57 Requirements ...58 Setting up the HP Digital Solutions 59 HP Direct Digital Filing ...59 Set Up Scan to Network Folder 60 Use HP Scan to Network Folder 61 Set...
... (OCR) software 54 Change scan settings ...54 Cancel a scan job ...55 6 HP Digital Solutions (some models only) What are HP Digital Solutions 57 HP Direct Digital Filing ...57 HP Digital Fax ...57 Requirements ...58 Setting up the HP Digital Solutions 59 HP Direct Digital Filing ...59 Set Up Scan to Network Folder 60 Use HP Scan to Network Folder 61 Set...
User Guide
Page 11
...194 Ink is not filling the text or graphics completely 194 Output is faded or dull colored 194 Colors are printing as black and white 195 Wrong colors are printing 195 Printout shows bleeding colors 195 The printout has a horizontal band of distortion near the bottom of a borderless print...Scanned image quality is poor 203 Scan defects are apparent 204 Solve fax problems ...205 The fax test failed ...205 Solve HP Digital Solutions problems 219 Solving HP Direct Digital Filing problems 219 Common problems 219 Unable to scan to network folder 220 Unable to scan to e-mail 220 Solving HP...
...194 Ink is not filling the text or graphics completely 194 Output is faded or dull colored 194 Colors are printing as black and white 195 Wrong colors are printing 195 Printout shows bleeding colors 195 The printout has a horizontal band of distortion near the bottom of a borderless print...Scanned image quality is poor 203 Scan defects are apparent 204 Solve fax problems ...205 The fax test failed ...205 Solve HP Digital Solutions problems 219 Solving HP Direct Digital Filing problems 219 Common problems 219 Unable to scan to network folder 220 Unable to scan to e-mail 220 Solving HP...
User Guide
Page 13
...support numbers 252 Placing a call ...253 After the phone support period 253 Additional warranty options 253 HP Quick Exchange Service (Japan 254 HP Korea customer support 254 Prepare the device for shipment 255 Remove the ink cartridges and printheads before......262 Network protocol specifications 263 Embedded Web server specifications 264 Print specifications ...264 Copy specifications ...264 Fax specifications ...264 Scan specifications ...265 Environmental specifications 265 Electrical specifications ...265 Acoustic emission specifications (print in Draft mode, noise levels per ISO ...
...support numbers 252 Placing a call ...253 After the phone support period 253 Additional warranty options 253 HP Quick Exchange Service (Japan 254 HP Korea customer support 254 Prepare the device for shipment 255 Remove the ink cartridges and printheads before......262 Network protocol specifications 263 Embedded Web server specifications 264 Print specifications ...264 Copy specifications ...264 Fax specifications ...264 Scan specifications ...265 Environmental specifications 265 Electrical specifications ...265 Acoustic emission specifications (print in Draft mode, noise levels per ISO ...
User Guide
Page 21
... buttons and lights (Two-line display) The following diagram and related table provide a quick reference to scan and e-mail a document. Label 1 2 3 4 5 6 7 Name and Description Keypad: Enters fax numbers, values, or text. START FAX Color: Starts a color fax job. Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu for copying. Redial/Pause...
... buttons and lights (Two-line display) The following diagram and related table provide a quick reference to scan and e-mail a document. Label 1 2 3 4 5 6 7 Name and Description Keypad: Enters fax numbers, values, or text. START FAX Color: Starts a color fax job. Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu for copying. Redial/Pause...
User Guide
Page 22
...blinks while performing a job. START FAX Black: Starts a black-and-white fax. Start Photo: Selects the photo function. START SCAN: Starts a scan job and sends it to a folder and shares documents with other maintenance settings, and accessing the Help menu. The Power button is...in the menu. Cancel: Stops a job, exits a menu, or exits settings. START FAX Color: Starts a color fax. Left arrow: Decreases values on your network. Setup: Presents the Setup Menu for selecting options. One-touch speed-dial buttons: Accesses the first five speed-dial numbers. 18 Get started Back: Moves...
...blinks while performing a job. START FAX Black: Starts a black-and-white fax. Start Photo: Selects the photo function. START SCAN: Starts a scan job and sends it to a folder and shares documents with other maintenance settings, and accessing the Help menu. The Power button is...in the menu. Cancel: Stops a job, exits a menu, or exits settings. START FAX Color: Starts a color fax. Left arrow: Decreases values on your network. Setup: Presents the Setup Menu for selecting options. One-touch speed-dial buttons: Accesses the first five speed-dial numbers. 18 Get started Back: Moves...
User Guide
Page 24
... Fax menu for selecting options. The two-line display shows status and error messages, menu options, and advisory messages. SCAN: Presents the Scan menu for selecting options. COPY: Presents the Copy menu for selecting a scan destination. Chapter 1 (continued) Icon Purpose For more information on setting up Bluetooth, see Guidelines for generating reports, changing...
... Fax menu for selecting options. The two-line display shows status and error messages, menu options, and advisory messages. SCAN: Presents the Scan menu for selecting options. COPY: Presents the Copy menu for selecting a scan destination. Chapter 1 (continued) Icon Purpose For more information on setting up Bluetooth, see Guidelines for generating reports, changing...
User Guide
Page 29
...panel menus The following sections provide a quick reference to use. depends on the control panel-color display or two-line display- Menu options include: ◦ Modifying resolution ◦ Lightening/darkening...to enter a fax or speed-dial number, or display the Fax menu. Some destinations require the HP Solution Center to be loaded. • Copy menu: Menu options include: ◦ Selecting copy... ◦ Selecting media type and size • Fax menu: Allows you have. • Scan menu: Presents a list of display on the model you to a computer ◦ Selecting a proof sheet...
...panel menus The following sections provide a quick reference to use. depends on the control panel-color display or two-line display- Menu options include: ◦ Modifying resolution ◦ Lightening/darkening...to enter a fax or speed-dial number, or display the Fax menu. Some destinations require the HP Solution Center to be loaded. • Copy menu: Menu options include: ◦ Selecting copy... ◦ Selecting media type and size • Fax menu: Allows you have. • Scan menu: Presents a list of display on the model you to a computer ◦ Selecting a proof sheet...