Fax-Getting Started Guide
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...be connected at the same phone number you set up the HP Officejet/Officejet Pro device for faxing. NOTE: In some countries/regions that enables you to connect other telecom devices to the wall jack where you have a distinctive ring service, and whether to automatically answer the phone line. Step ...whether you must receive faxes manually; If you are going to obtain a separate phone line for faxing, see "Step 3: Manage and configure fax settings" on setting up the fax 5 If you will share the phone line with another device to the HP Officejet/Officejet Pro device, you want to ...
...be connected at the same phone number you set up the HP Officejet/Officejet Pro device for faxing. NOTE: In some countries/regions that enables you to connect other telecom devices to the wall jack where you have a distinctive ring service, and whether to automatically answer the phone line. Step ...whether you must receive faxes manually; If you are going to obtain a separate phone line for faxing, see "Step 3: Manage and configure fax settings" on setting up the fax 5 If you will share the phone line with another device to the HP Officejet/Officejet Pro device, you want to ...
Fax-Getting Started Guide
Page 11
...piece of the voice message. If you are using a distinctive ring service, check to make sure that the software that came with the HP Officejet/Officejet Pro device: • Check that is set to receive faxes automatically. ...one at the same phone number you have an answering machine on the HP Officejet/Officejet Pro device is set to access an outside line by dialing "9," try receiving a fax. • Record a message that is having problems sending a manual fax This possible solution applies only in duration. See the first two issues under "The HP Officejet/Officejet Pro...
...piece of the voice message. If you are using a distinctive ring service, check to make sure that the software that came with the HP Officejet/Officejet Pro device: • Check that is set to receive faxes automatically. ...one at the same phone number you have an answering machine on the HP Officejet/Officejet Pro device is set to access an outside line by dialing "9," try receiving a fax. • Record a message that is having problems sending a manual fax This possible solution applies only in duration. See the first two issues under "The HP Officejet/Officejet Pro...
Solutions-Getting Started Guide
Page 10
... using an IPv6-only network environment and the IP address is created on your e-mail service provider. E-mail messages are using the same prefix. Make sure that reflects the correct time...box is different after setting up using an IPv4 network environment and the IP address is one that the e-mail addresses for your operating system. • Make sure the folder has ...limit, change the maximum e-mail attachment size for the outgoing e-mail profile to manually change the time zone to HP Officejet Pro device. NOTE: When your country/region returns to Standard Time, change the ...
... using an IPv6-only network environment and the IP address is created on your e-mail service provider. E-mail messages are using the same prefix. Make sure that reflects the correct time...box is different after setting up using an IPv4 network environment and the IP address is one that the e-mail addresses for your operating system. • Make sure the folder has ...limit, change the maximum e-mail attachment size for the outgoing e-mail profile to manually change the time zone to HP Officejet Pro device. NOTE: When your country/region returns to Standard Time, change the ...
User Guide
Page 81
...you will not hear a dial tone. Load your phone to send the fax, press START FAX Black or START FAX Color. Send a fax 77 Dial the number by the calling card service. At this is the case, you can create a speed dial entry to dial a number from the device control ... fax, inform the recipient that is transmitting. To send a fax manually from the device control panel 1. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. Press START FAX Black or START FAX Color. If you will hear a dial tone. For additional information, see...
...you will not hear a dial tone. Load your phone to send the fax, press START FAX Black or START FAX Color. Send a fax 77 Dial the number by the calling card service. At this is the case, you can create a speed dial entry to dial a number from the device control ... fax, inform the recipient that is transmitting. To send a fax manually from the device control panel 1. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. Press START FAX Black or START FAX Color. If you will hear a dial tone. For additional information, see...
User Guide
Page 92
...numbers. Press Add number to Junk List, and then press Enter Number. 88 Fax prompt appears, do one of the following topics: • Set the junk fax mode • Add numbers to the junk fax...not appear in all countries/regions. When the Select Another? If you have received faxes. To manually enter a number to the junk fax list There are blocked if Block Junk Fax mode is ...fax list • View a list of junk fax numbers, press Yes, and then repeat step 4 for these services before using the feature. Press Setup. 2. The numbers in the Caller ID list, it . 5. Check with...
...numbers. Press Add number to Junk List, and then press Enter Number. 88 Fax prompt appears, do one of the following topics: • Set the junk fax mode • Add numbers to the junk fax...not appear in all countries/regions. When the Select Another? If you have received faxes. To manually enter a number to the junk fax list There are blocked if Block Junk Fax mode is ...fax list • View a list of junk fax numbers, press Yes, and then repeat step 4 for these services before using the feature. Press Setup. 2. The numbers in the Caller ID list, it . 5. Check with...
User Guide
Page 105
... setting can set up the device for each transaction. Embedded Web server (network connection): Click the Settings tab, and then click Device Services in the Test Device Features drop-down menu. 5. these reports provide useful system information about the device. NOTE: If the reports are correct....to enable for planning purposes only. Click the Run Test button. When you can also manually print system reports as required; You can check the estimated ink levels from the control panel or HP Solution Center. The device displays the status of the last fax transaction • Print a...
... setting can set up the device for each transaction. Embedded Web server (network connection): Click the Settings tab, and then click Device Services in the Test Device Features drop-down menu. 5. these reports provide useful system information about the device. NOTE: If the reports are correct....to enable for planning purposes only. Click the Run Test button. When you can also manually print system reports as required; You can check the estimated ink levels from the control panel or HP Solution Center. The device displays the status of the last fax transaction • Print a...
User Guide
Page 133
...Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X) to help you quickly set up the device so that faxing works successfully with equipment and services you installed with the device. 1....completing all the steps in the getting started guide, use . To view IP settings • Color display: To view the IP address of the device from the control panel, touch the (Setup)...Select Advanced Setup, select IP Settings, and then select Manual IP Settings. 4. Default Gateway 5. TIP: You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X) through the software...
...Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X) to help you quickly set up the device so that faxing works successfully with equipment and services you installed with the device. 1....completing all the steps in the getting started guide, use . To view IP settings • Color display: To view the IP address of the device from the control panel, touch the (Setup)...Select Advanced Setup, select IP Settings, and then select Manual IP Settings. 4. Default Gateway 5. TIP: You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X) through the software...
User Guide
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...up the device to answer calls manually, turn on the back of the device, and then connect a phone to this port. • If you might not be able to distinguish between fax and voice calls in the box with optional equipment, contact your local service provider or vendor for further ...assistance. NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number, and you use the supplied cord to connect from a sending fax machine, you must receive faxes manually; Do one end to your telephone wall jack, then connect the other end to the port...
...up the device to answer calls manually, turn on the back of the device, and then connect a phone to this port. • If you might not be able to distinguish between fax and voice calls in the box with optional equipment, contact your local service provider or vendor for further ...assistance. NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number, and you use the supplied cord to connect from a sending fax machine, you must receive faxes manually; Do one end to your telephone wall jack, then connect the other end to the port...
User Guide
Page 143
Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to... problems setting up the device with computer modem (no voice calls received) If you have in your local service provider or vendor for further assistance. You might need to connect the supplied phone cord to incoming fax calls... you receive no voice calls, and you might not be available to respond in this section. You must initiate the manual fax before voicemail picks up the line. Figure 10-5 Back view of the device. Turn off the Auto Answer setting...
Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to... problems setting up the device with computer modem (no voice calls received) If you have in your local service provider or vendor for further assistance. You might need to connect the supplied phone cord to incoming fax calls... you receive no voice calls, and you might not be available to respond in this section. You must initiate the manual fax before voicemail picks up the line. Figure 10-5 Back view of the device. Turn off the Auto Answer setting...
User Guide
Page 148
... the device to answer calls, automatically or manually: • If you encounter problems setting up modem. If you might already have in your local service provider or vendor for further assistance. 144 ...the port labeled 1-LINE on the computer dial-up the device with the device, connect one end to answer calls manually, turn off the Auto Answer setting. 8. If you might not be able to ... answer calls automatically, it before the device answers the call manually. To set to receive faxes to your modem software, the HP device will not be able to receive faxes. 7. If ...
... the device to answer calls, automatically or manually: • If you encounter problems setting up modem. If you might already have in your local service provider or vendor for further assistance. 144 ...the port labeled 1-LINE on the computer dial-up the device with the device, connect one end to answer calls manually, turn off the Auto Answer setting. 8. If you might not be able to ... answer calls automatically, it before the device answers the call manually. To set to receive faxes to your modem software, the HP device will not be able to receive faxes. 7. If ...
User Guide
Page 156
... modem, follow these instructions to set up your fax. If you must receive faxes manually; Before you begin, check your computer to see if it has one or two phone ports. • If your computer has only one RJ-11 port on the front and two RJ-11 ports on the same phone.... You must be available to respond in this means you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for further assistance. Figure 10-13 Back view of a parallel splitter • If your computer has two phone ...
... modem, follow these instructions to set up your fax. If you must receive faxes manually; Before you begin, check your computer to see if it has one or two phone ports. • If your computer has only one RJ-11 port on the front and two RJ-11 ports on the same phone.... You must be available to respond in this means you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for further assistance. Figure 10-13 Back view of a parallel splitter • If your computer has two phone ...
User Guide
Page 183
...Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS... X): Click Calibrate Linefeed from the trays and duplexer, the ink level information, and the printhead health status. Maintain the printheads 179 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of the colored...the printheads, make sure you can start the alignment process manually. Press OK again when the alignment is done to ...
...Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS... X): Click Calibrate Linefeed from the trays and duplexer, the ink level information, and the printhead health status. Maintain the printheads 179 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of the colored...the printheads, make sure you can start the alignment process manually. Press OK again when the alignment is done to ...
User Guide
Page 184
... paper in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the printer. 3. For more information, see Load media. ... printheads NOTE: Cleaning uses ink, so clean the printheads only when necessary. Open the top cover. 2. To clean the printhead contacts manually After the printheads are installed, you might be damaged easily. 1. Lift the printhead latch. 180 Maintain and troubleshoot Wait for 5 seconds...
... paper in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the printer. 3. For more information, see Load media. ... printheads NOTE: Cleaning uses ink, so clean the printheads only when necessary. Open the top cover. 2. To clean the printhead contacts manually After the printheads are installed, you might be damaged easily. 1. Lift the printhead latch. 180 Maintain and troubleshoot Wait for 5 seconds...
User Guide
Page 217
...you hear noise, turn off , contact your DSL provider for support. • If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the device is connected to the line and listen for a dial tone. Phone lines with a DSL...the same phone line with poor sound quality (noise) can cause faxing problems. You can cause faxing problems. (A splitter is having problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the future.
...you hear noise, turn off , contact your DSL provider for support. • If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the device is connected to the line and listen for a dial tone. Phone lines with a DSL...the same phone line with poor sound quality (noise) can cause faxing problems. You can cause faxing problems. (A splitter is having problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the future.
User Guide
Page 218
...the "1-LINE" port You might need to receive faxes manually; You cannot use the keypad on receiving faxes manually, see Change the answer ring pattern for distinctive ring. • If Auto Answer is set to Off, you have a voice mail service at the same phone number you use for your ...directly to the port labeled 2-EXT on the device is set to All Rings. For more information, see Receive a fax manually. 214 Maintain and troubleshoot NOTE: If using a distinctive ring service, check to make sure that the Distinctive Ring feature on the device, as shown below. 1 Telephone wall jack 2 ...
...the "1-LINE" port You might need to receive faxes manually; You cannot use the keypad on receiving faxes manually, see Change the answer ring pattern for distinctive ring. • If Auto Answer is set to Off, you have a voice mail service at the same phone number you use for your ...directly to the port labeled 2-EXT on the device is set to All Rings. For more information, see Receive a fax manually. 214 Maintain and troubleshoot NOTE: If using a distinctive ring service, check to make sure that the Distinctive Ring feature on the device, as shown below. 1 Telephone wall jack 2 ...
User Guide
Page 225
...manually change the time zone to reflect your time zone. If you are sent to some recipients but not to others when sending to multiple recipients The e-mail addresses might not be correct or might be recognized by the HP Officejet Pro... device to a value smaller than a pre-determined size. NOTE: When your country/region returns to the correct time (typically a time zone that is one ...mail recipients have been configured to HP Officejet Pro device. the SMTP server settings, see the documentation provided by your e-mail service provider. Sending large e-mail messages ...
...manually change the time zone to reflect your time zone. If you are sent to some recipients but not to others when sending to multiple recipients The e-mail addresses might not be correct or might be recognized by the HP Officejet Pro... device to a value smaller than a pre-determined size. NOTE: When your country/region returns to the correct time (typically a time zone that is one ...mail recipients have been configured to HP Officejet Pro device. the SMTP server settings, see the documentation provided by your e-mail service provider. Sending large e-mail messages ...
User Guide
Page 259
Gently pull open the ink cartridge cover. Prepare the device for service, make sure you can unplug the power cord and then manually slide the print carriage to the far right side to remove the ink cartridges. 2. NOTE: If the device does not turn on, skip this step ... shipment Before you return the device, make sure you remove and keep the following items before shipment 1. Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for shipment 255 Turn on , you remove your...
Gently pull open the ink cartridge cover. Prepare the device for service, make sure you can unplug the power cord and then manually slide the print carriage to the far right side to remove the ink cartridges. 2. NOTE: If the device does not turn on, skip this step ... shipment Before you return the device, make sure you remove and keep the following items before shipment 1. Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for shipment 255 Turn on , you remove your...
User Guide
Page 276
...devices you may not be advised of each transmitted page or on one line might make changes in response to an incoming call your telephone line and still have the opportunity to maintain uninterrupted service. telephone network: FCC requirements This equipment complies with this equipment. ... network or premises wiring using a compatible modular jack which charges exceed local or long-distance transmission charges.) In order to program this manual, for which is called. This equipment is designed to be a 900 number or any message unless such message clearly contains in a...
...devices you may not be advised of each transmitted page or on one line might make changes in response to an incoming call your telephone line and still have the opportunity to maintain uninterrupted service. telephone network: FCC requirements This equipment complies with this equipment. ... network or premises wiring using a compatible modular jack which charges exceed local or long-distance transmission charges.) In order to program this manual, for which is called. This equipment is designed to be a 900 number or any message unless such message clearly contains in a...
User Guide
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...125 send faxes basic fax 76 color fax 80 manually 76 memory, from 78 monitor ...dialing 77, 78, 79 multiple recipients 80 schedule 79 troubleshoot 211, 213, 216 send scans for OCR 54 to a computer 52 to a program 52 troubleshoot 200 serial number 125 serial phone systems countries/regions with 130 setup types 131 Services... accessories settings 24 connection types 21 HP Photosmart 29 installation on Mac OS ...one-touch buttons 18 print and view 99 send fax 76 Start Color Scan button 18 Start Copy buttons black 16, 18 color 16, 18 Start Fax buttons black 18 color...
...125 send faxes basic fax 76 color fax 80 manually 76 memory, from 78 monitor ...dialing 77, 78, 79 multiple recipients 80 schedule 79 troubleshoot 211, 213, 216 send scans for OCR 54 to a computer 52 to a program 52 troubleshoot 200 serial number 125 serial phone systems countries/regions with 130 setup types 131 Services... accessories settings 24 connection types 21 HP Photosmart 29 installation on Mac OS ...one-touch buttons 18 print and view 99 send fax 76 Start Color Scan button 18 Start Copy buttons black 16, 18 color 16, 18 Start Fax buttons black 18 color...