User Guide
Page 11
...has a horizontal band of distortion near the bottom of a borderless print . . .195 Colors do not line up properly 196 Text or graphics are streaked 196 Something on the page is missing or incorrect 196 Solve paper-feed problems 196 Solve copy problems ...198 No copy came out ...198 Copies are blank...Scanned image quality is poor 203 Scan defects are apparent 204 Solve fax problems ...205 The fax test failed ...205 Solve HP Digital Solutions problems 219 Solving HP Direct Digital Filing problems 219 Common problems 219 Unable to scan to network folder 220 Unable to scan to e-mail 220 ...
...has a horizontal band of distortion near the bottom of a borderless print . . .195 Colors do not line up properly 196 Text or graphics are streaked 196 Something on the page is missing or incorrect 196 Solve paper-feed problems 196 Solve copy problems ...198 No copy came out ...198 Copies are blank...Scanned image quality is poor 203 Scan defects are apparent 204 Solve fax problems ...205 The fax test failed ...205 Solve HP Digital Solutions problems 219 Solving HP Direct Digital Filing problems 219 Common problems 219 Unable to scan to network folder 220 Unable to scan to e-mail 220 ...
User Guide
Page 179
... cartridge from the device for planning purposes only. Maintain and troubleshoot 175 For information on recycling used ink supplies, see HP inkjet supplies recycling program. When you receive a low-ink warning message, consider having a replacement cartridge available to do so....; Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve HP Digital Solutions problems • Solve network problems • Solve wireless problems •...
... cartridge from the device for planning purposes only. Maintain and troubleshoot 175 For information on recycling used ink supplies, see HP inkjet supplies recycling program. When you receive a low-ink warning message, consider having a replacement cartridge available to do so....; Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve HP Digital Solutions problems • Solve network problems • Solve wireless problems •...
User Guide
Page 192
...the cover of the device. Plug in the power cord, and then turn on the HP all-in the front and rear of the automatic document feeder. 7. Lift the automatic document... feeder mechanism, using the two hand grip areas in -one. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass. Do...when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. 188 Maintain and troubleshoot Close the lid. 8.
...the cover of the device. Plug in the power cord, and then turn on the HP all-in the front and rear of the automatic document feeder. 7. Lift the automatic document... feeder mechanism, using the two hand grip areas in -one. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass. Do...when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. 188 Maintain and troubleshoot Close the lid. 8.
User Guide
Page 193
...set as the default in the Printers folder. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems... Windows. • Make sure that Pause Printing is wrong • The device prints half a page, then ejects the paper Solve printing problems 189 When the device is set it after the printheads are using or restart the computer before attempting the task ...
...set as the default in the Printers folder. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems... Windows. • Make sure that Pause Printing is wrong • The device prints half a page, then ejects the paper Solve printing problems 189 When the device is set it after the printheads are using or restart the computer before attempting the task ...
User Guide
Page 196
...completely • Output is faded or dull colored • Colors are printing as black and white • Wrong colors are streaked • Something on the page is less than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. There is no blank page. Chapter...not line up properly • Text or graphics are printing • Printout shows bleeding colors • The printout has a horizontal band of distortion near the bottom of a borderless print • Colors do not exceed the printable area of ink, and the print job was cancelled. For ...
...completely • Output is faded or dull colored • Colors are printing as black and white • Wrong colors are streaked • Something on the page is less than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. There is no blank page. Chapter...not line up properly • Text or graphics are printing • Printout shows bleeding colors • The printout has a horizontal band of distortion near the bottom of a borderless print • Colors do not exceed the printable area of ink, and the print job was cancelled. For ...
User Guide
Page 200
...preview feature of your image do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Solve paper-feed problems Media is not supported for the printer or tray Use only media that the light blue, gray, or brown hues in the placement... of uniform light colors, so rotating the image may help. • There could be a problem with the product or another software application to rotate your ...
...preview feature of your image do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Solve paper-feed problems Media is not supported for the printer or tray Use only media that the light blue, gray, or brown hues in the placement... of uniform light colors, so rotating the image may help. • There could be a problem with the product or another software application to rotate your ...
User Guide
Page 201
...you are snug, but not tight, against the stack. • Make sure media in small quantities, try placing the special media on top of other paper of a used page, the device may fall off the device. • Remove excess media from a tray • Make sure media is aligned to...full.) • If you are loading. Media is not coming out correctly • Make sure the output tray extension is extended; Solve paper-feed problems 197 Fan the media before loading. • Make sure the paper guides are using special media that is only available in the tray is completely loaded.
...you are snug, but not tight, against the stack. • Make sure media in small quantities, try placing the special media on top of other paper of a used page, the device may fall off the device. • Remove excess media from a tray • Make sure media is aligned to...full.) • If you are loading. Media is not coming out correctly • Make sure the output tray extension is extended; Solve paper-feed problems 197 Fan the media before loading. • Make sure the paper guides are using special media that is only available in the tray is completely loaded.
User Guide
Page 239
...towards you might need to the document feeder tray while the device is too thick or too thin for supported media. • Using paper that is feeding pages. b. Remove all media from the front of the device can damage the print mechanism. a. Clear jams 235 Push the button... on the maximum number of the duplexer, and then remove the panel or unit. Paper can cause paper to clear a paper jam from the output tray. CAUTION...
...towards you might need to the document feeder tray while the device is too thick or too thin for supported media. • Using paper that is feeding pages. b. Remove all media from the front of the device can damage the print mechanism. a. Clear jams 235 Push the button... on the maximum number of the duplexer, and then remove the panel or unit. Paper can cause paper to clear a paper jam from the output tray. CAUTION...
User Guide
Page 295
... document feeder 186 exterior 185 printheads 180 scanner glass 184 clear fax logs 104 collate copies 113 color copies 112 fax 80 color copy 107 colored text, and OCR 54 colors bleeding 195 faded or dull 194 print black and white, troubleshoot 195 troubleshoot 196 wrong 195 CompactFlash...35 sizes supported 36 tray supporting 38 cartridges. Index Symbols/Numerics (ADF) automatic document feeder clean 186 feeding problems, troubleshoot 186 10 x 15 cm photo paper copy 108 4 x 6 inch photo paper copy 108 A accessibility 13 accessories installation 23 self-test diagnostic page 125 turn on and off in...
... document feeder 186 exterior 185 printheads 180 scanner glass 184 clear fax logs 104 collate copies 113 color copies 112 fax 80 color copy 107 colored text, and OCR 54 colors bleeding 195 faded or dull 194 print black and white, troubleshoot 195 troubleshoot 196 wrong 195 CompactFlash...35 sizes supported 36 tray supporting 38 cartridges. Index Symbols/Numerics (ADF) automatic document feeder clean 186 feeding problems, troubleshoot 186 10 x 15 cm photo paper copy 108 4 x 6 inch photo paper copy 108 A accessibility 13 accessories installation 23 self-test diagnostic page 125 turn on and off in...
User Guide
Page 299
... normal copy quality 109 number of copies 108 O OCR edit scanned documents 54 troubleshoot 202 OK button 18 On button 16, 18 one-touch speed dial buttons 18 operating environment specifications 265 operating systems supported 262 originals crop 112 edit scans 54 load ADF (automatic document feeder...remove 259 P packing the device 259 pages per month (duty cycle) 262 paper jams 235, 237 legal to letter copy 111 recommended copy types 109 size, set for fax 87 paper size copy setting 108 paper-feed problems, troubleshoot 196 parallel phone systems answering machine setup 146 countries/regions with...
... normal copy quality 109 number of copies 108 O OCR edit scanned documents 54 troubleshoot 202 OK button 18 On button 16, 18 one-touch speed dial buttons 18 operating environment specifications 265 operating systems supported 262 originals crop 112 edit scans 54 load ADF (automatic document feeder...remove 259 P packing the device 259 pages per month (duty cycle) 262 paper jams 235, 237 legal to letter copy 111 recommended copy types 109 size, set for fax 87 paper size copy setting 108 paper-feed problems, troubleshoot 196 parallel phone systems answering machine setup 146 countries/regions with...
User Guide
Page 302
...storage environment specifications 265 streaks, troubleshoot copies 200 scan 204 stripes on and off in driver 24 troubleshoot answering machines 217 298 bleeding colors 195 colors 194, 196 copy 198 copy quality 199 cut-off pages, incorrect text or graphics placement 191 device control-panel messages 26 embedded ... 230 missing lines or dots 196 missing or incorrect information 196 multiple pages are picked 197 network configuration page 125 nothing prints 190 paper-feed problems 196 power 190 print 189 print quality 192 receive faxes 211, 214 scan 200 scan quality 203 self-test report 124 send...
...storage environment specifications 265 streaks, troubleshoot copies 200 scan 204 stripes on and off in driver 24 troubleshoot answering machines 217 298 bleeding colors 195 colors 194, 196 copy 198 copy quality 199 cut-off pages, incorrect text or graphics placement 191 device control-panel messages 26 embedded ... 230 missing lines or dots 196 missing or incorrect information 196 multiple pages are picked 197 network configuration page 125 nothing prints 190 paper-feed problems 196 power 190 print 189 print quality 192 receive faxes 211, 214 scan 200 scan quality 203 self-test report 124 send...