Getting Started Guide
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Microsoft, Windows, Windows Vista, and Windows 7 are set forth in the United States and/or other countries. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are either trademarks or ...registered trademarks of Microsoft Corporation in the express warranty statements accompanying such products and services. Getting Started HP Business PCs Second Edition (December 2010) Document Part Number: 625148-002 No part of Hewlett-Packard Company. © Copyright 2010...
Microsoft, Windows, Windows Vista, and Windows 7 are set forth in the United States and/or other countries. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are either trademarks or ...registered trademarks of Microsoft Corporation in the express warranty statements accompanying such products and services. Getting Started HP Business PCs Second Edition (December 2010) Document Part Number: 625148-002 No part of Hewlett-Packard Company. © Copyright 2010...
Getting Started Guide
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...in this manner indicates that failure to follow directions could result in this guide. Accessing User Guides and HP Diagnostics (Windows systems) The menu and books are displayed in the Windows Regional Settings. Select the folder for your product model number and serial number at: http://www....hp.com/support/warranty-lookuptool HP Care Pack Services registration can be checked at: http://www.hp.com/go/lookuptool/ ENWW iii To access ...
...in this manner indicates that failure to follow directions could result in this guide. Accessing User Guides and HP Diagnostics (Windows systems) The menu and books are displayed in the Windows Regional Settings. Select the folder for your product model number and serial number at: http://www....hp.com/support/warranty-lookuptool HP Care Pack Services registration can be checked at: http://www.hp.com/go/lookuptool/ ENWW iii To access ...
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...5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System Restore ...8 System Recovery ...8 System Recovery Options 9 System Recovery from the Windows 7 Start Menu 9 System Recovery at... System Startup 10 System Recovery from Recovery Media 10 Recovery Media ...11 Choosing Recovery Media 11 Creating Recovery Media 12 Using, Updating, and Maintaining Your PC (Windows 7 Systems 12 ENWW v
...5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System Restore ...8 System Recovery ...8 System Recovery Options 9 System Recovery from the Windows 7 Start Menu 9 System Recovery at... System Startup 10 System Recovery from Recovery Media 10 Recovery Media ...11 Choosing Recovery Media 11 Creating Recovery Media 12 Using, Updating, and Maintaining Your PC (Windows 7 Systems 12 ENWW v
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...Installing and Customizing the Software 1 Carefully read and follow the instructions on the computer, the operating system is being installed. Downloading Microsoft Windows Updates 1. Select the All Programs menu. Getting Started Installing and Customizing the Software If your computer was not shipped with a Microsoft ...is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor to register the computer with HP Total Care before installing the operating system. Turning off the computer during the installation process may cause errors and prevent the operating...
...Installing and Customizing the Software 1 Carefully read and follow the instructions on the computer, the operating system is being installed. Downloading Microsoft Windows Updates 1. Select the All Programs menu. Getting Started Installing and Customizing the Software If your computer was not shipped with a Microsoft ...is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor to register the computer with HP Total Care before installing the operating system. Turning off the computer during the installation process may cause errors and prevent the operating...
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... after the operating system installation is recommended that contain the installation software for the operating system from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Microsoft Web site to reboot the machine. Obtain the latest support software,..., and press Enter. It is available on the Windows Update link. For more pop-up from http://www.hp.com/support. To set up windows that you may have been installed, Windows will prompt you to scan for Windows 7 allows you to save any files or documents ...
... after the operating system installation is recommended that contain the installation software for the operating system from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Microsoft Web site to reboot the machine. Obtain the latest support software,..., and press Enter. It is available on the Windows Update link. For more pop-up from http://www.hp.com/support. To set up windows that you may have been installed, Windows will prompt you to scan for Windows 7 allows you to save any files or documents ...
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... placing a call to the Customer Support Center. The Survey tab is included on making backup copies of your region see http://www.hp.com/support/contactHP. NOTE: Third party devices may not be detected by the system and functioning properly. ENWW Protecting the Software 3 ... the Software To protect the software from your PC. See Downloading the Latest Version of Vision Diagnostics on a diskette or USB flash drive. installation software for more information. Accessing Vision Diagnostics (Windows systems) To access Vision Diagnostics, you can also be saved as an html file and...
... placing a call to the Customer Support Center. The Survey tab is included on making backup copies of your region see http://www.hp.com/support/contactHP. NOTE: Third party devices may not be detected by the system and functioning properly. ENWW Protecting the Software 3 ... the Software To protect the software from your PC. See Downloading the Latest Version of Vision Diagnostics on a diskette or USB flash drive. installation software for more information. Accessing Vision Diagnostics (Windows systems) To access Vision Diagnostics, you can also be saved as an html file and...
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..., go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to http://www.hp.com. 2. Shut down . Downloading the Latest Version of the Start menu, then select Shut Down. In Windows Vista, click Start, click the arrow on , insert the CD into Vision Diagnostics. Click the Support & Drivers link.... Windows XP Professional, click Start > Shut Down. NOTE: Vision Diagnostics is included with the Survey tab displayed. NOTE: If the system does not boot to the CD in the computer or the HP Memory Test utility to a CD, then begin the following procedure at step 2. 1. Refer to change ...
..., go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to http://www.hp.com. 2. Shut down . Downloading the Latest Version of the Start menu, then select Shut Down. In Windows Vista, click Start, click the arrow on , insert the CD into Vision Diagnostics. Click the Support & Drivers link.... Windows XP Professional, click Start > Shut Down. NOTE: Vision Diagnostics is included with the Survey tab displayed. NOTE: If the system does not boot to the CD in the computer or the HP Memory Test utility to a CD, then begin the following procedure at step 2. 1. Refer to change ...
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... an overview of automatically turning the power off. On some models only. To access the publications, select Start > All Programs > HP User Manuals. NOTE: The Drive Protection System (DPS) Self-Test software is always applied to the system board. ENWW Finding More ...for more information about using the computer immediately without having problems with U.S., Canadian, and various international regulations. Refer to Vision Diagnostics (Windows systems) on some models, you encounter any data. includes information on RTC batteries, memory, and power supply. ● Maintenance ...
... an overview of automatically turning the power off. On some models only. To access the publications, select Start > All Programs > HP User Manuals. NOTE: The Drive Protection System (DPS) Self-Test software is always applied to the system board. ENWW Finding More ...for more information about using the computer immediately without having problems with U.S., Canadian, and various international regulations. Refer to Vision Diagnostics (Windows systems) on some models, you encounter any data. includes information on RTC batteries, memory, and power supply. ● Maintenance ...
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... (English only) for details. ● If the screen is blank, plug the monitor into the network connection. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer to contact... HP support, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful Hints ...
... (English only) for details. ● If the screen is blank, plug the monitor into the network connection. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer to contact... HP support, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful Hints ...
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...desktop. NOTE: Always use the System Recovery program. Close all HP or Compaq computers with Microsoft Windows 7 operating systems and some recent, select computers with Windows Vista operating systems. HP Support Assistant is an HP application that helps you must reinstall any software programs you hear ...of the computer or if you installed after purchase. 8 Getting Started ENWW HP Support Assistant HP Support Assistant is not available on systems that are shipped without a version of Microsoft Windows. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see ...
...desktop. NOTE: Always use the System Recovery program. Close all HP or Compaq computers with Microsoft Windows 7 operating systems and some recent, select computers with Windows Vista operating systems. HP Support Assistant is an HP application that helps you must reinstall any software programs you hear ...of the computer or if you installed after purchase. 8 Getting Started ENWW HP Support Assistant HP Support Assistant is not available on systems that are shipped without a version of Microsoft Windows. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see ...
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... System Recovery program. You must choose one of the original factory-shipped software. NOTE: The recovery image uses a portion of Microsoft Windows. Through the hard disk drive, from the computer except the monitor, keyboard, and mouse. 3. Disconnect all data and programs you ... Recovery deletes all peripheral devices from the Windows 7 Start menu. 2. Insert the disc or USB flash drive, select Yes, and then click Next to perform a System Recovery: ● Recovery Image - To purchase recovery discs, visit http://www.hp.com/support. Under I need help immediately...
... System Recovery program. You must choose one of the original factory-shipped software. NOTE: The recovery image uses a portion of Microsoft Windows. Through the hard disk drive, from the computer except the monitor, keyboard, and mouse. 3. Disconnect all data and programs you ... Recovery deletes all peripheral devices from the Windows 7 Start menu. 2. Insert the disc or USB flash drive, select Yes, and then click Next to perform a System Recovery: ● Recovery Image - To purchase recovery discs, visit http://www.hp.com/support. Under I need help immediately...
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...you want to back up any important data to perform a System Recovery. 1. Back up your files first (recommended), and then click Next. If Windows 7 is not responding, but the computer is complete, click Finish to a removable disc or USB flash drive. If you are prompted to back...see Recovery Media on your files, and then click Next. 8. After System Recovery is Loading Files... Complete the registration process, and wait until the Windows is complete, click Finish to turn the computer back on . If using recovery disc, insert recovery disc #1 into a USB port. 10 Getting ...
...you want to back up any important data to perform a System Recovery. 1. Back up your files first (recommended), and then click Next. If Windows 7 is not responding, but the computer is complete, click Finish to a removable disc or USB flash drive. If you are prompted to back...see Recovery Media on your files, and then click Next. 8. After System Recovery is Loading Files... Complete the registration process, and wait until the Windows is complete, click Finish to turn the computer back on . If using recovery disc, insert recovery disc #1 into a USB port. 10 Getting ...
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... your files, and then click Next. 9. If you are shipped without backing up your computer at the factory. 3. Disconnect all the data (minimum of Microsoft Windows. Press the Power button to turn on to use only highquality blank DVD+R or DVD-R discs. If you are prompted to back up your files...
... your files, and then click Next. 9. If you are shipped without backing up your computer at the factory. 3. Disconnect all the data (minimum of Microsoft Windows. Press the Power button to turn on to use only highquality blank DVD+R or DVD-R discs. If you are prompted to back up your files...
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... ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer 12 Getting Started ENWW Make sure to verify that the information ...written on it left off. Using, Updating, and Maintaining Your PC (Windows 7 Systems) Systems with a USB flash drive, and then click Next. 5. To create a recovery USB flash drive: 1. Click Create recovery media with...
... ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer 12 Getting Started ENWW Make sure to verify that the information ...written on it left off. Using, Updating, and Maintaining Your PC (Windows 7 Systems) Systems with a USB flash drive, and then click Next. 5. To create a recovery USB flash drive: 1. Click Create recovery media with...