Getting Started Guide
Page 23
... and software installation. When the ink service module is in their correct carriage compartments. Solving installation problems This section provides troubleshooting suggestions for the ink service module, replace it . • Otherwise, visit: http://www.hp.com/support/dj460 or call Customer Support to continue printing, but this light error state will stop printing. English Light description and light pattern Explanation and recommended action Power light on, resume light blinks, right print cartridge light turns on twice as long as off . When the printer...
... and software installation. When the ink service module is in their correct carriage compartments. Solving installation problems This section provides troubleshooting suggestions for the ink service module, replace it . • Otherwise, visit: http://www.hp.com/support/dj460 or call Customer Support to continue printing, but this light error state will stop printing. English Light description and light pattern Explanation and recommended action Power light on, resume light blinks, right print cartridge light turns on twice as long as off . When the printer...
Getting Started Guide
Page 24
... the software installation and removing the USB cable, then one or more of the printer is not on the Starter CD) to the correct wireless profile you are using . If you are using a profile that you type, ensure you have problems printing from http://www.hp.com/support/dj460. • In the Windows device manager, make sure that the USB drivers have not been disabled. Reinsert the card when the printer is...
... the software installation and removing the USB cable, then one or more of the printer is not on the Starter CD) to the correct wireless profile you are using . If you are using a profile that you type, ensure you have problems printing from http://www.hp.com/support/dj460. • In the Windows device manager, make sure that the USB drivers have not been disabled. Reinsert the card when the printer is...
HP Mobile Printer Toolbox for Personal Digital Assistants (PDAs) (User Guide)
Page 8
... user's guide for the product You can also configure 802.11 and Bluetooth wireless settings for wireless printing. cartridges, print configuration and test pages, order supplies online, and find website support information. driver and the Toolbox on the desktop computer. Bluetooth wireless settings for wireless printing. A printed version of this document comes with print settings, calibrate the printer, clean the print the printer software on the desktop computer. Finding other resources for help and (Windows) troubleshooting tips to diagnose and solve your printer problems...
... user's guide for the product You can also configure 802.11 and Bluetooth wireless settings for wireless printing. cartridges, print configuration and test pages, order supplies online, and find website support information. driver and the Toolbox on the desktop computer. Bluetooth wireless settings for wireless printing. A printed version of this document comes with print settings, calibrate the printer, clean the print the printer software on the desktop computer. Finding other resources for help and (Windows) troubleshooting tips to diagnose and solve your printer problems...
User's Guide
Page 6
... Lines or dots are missing from text or graphics 88 Resolving paper-feed problems 89 Media is not picked up from the input tray 89 Paper skew 89 Paper output problem 89 Clearing jams 89 Troubleshooting installation issues 91 Problems printing an alignment page 91 Problems installing software 91 Problems setting up 802.11 or Bluetooth wireless communication 92 A Printer lights reference Printer buttons and lights 95 Printer light patterns 96 B HP supplies and accessories Ordering printing supplies online 99 Accessories 99 Supplies 100 Print cartridges 100 HP media 100 C Support...
... Lines or dots are missing from text or graphics 88 Resolving paper-feed problems 89 Media is not picked up from the input tray 89 Paper skew 89 Paper output problem 89 Clearing jams 89 Troubleshooting installation issues 91 Problems printing an alignment page 91 Problems installing software 91 Problems setting up 802.11 or Bluetooth wireless communication 92 A Printer lights reference Printer buttons and lights 95 Printer light patterns 96 B HP supplies and accessories Ordering printing supplies online 99 Accessories 99 Supplies 100 Print cartridges 100 HP media 100 C Support...
User's Guide
Page 21
... printing tasks. 3 Using the printer This chapter provides information on calibrating color, see Calibrating color. On models that have an input tray extension, make sure the input tray extension is too lightweight or stretches easily • For quick access to the printer settings, use media that conforms to do? Use HP media for supported print media. • To prevent jams, poor print quality and other printer problems, avoid the following guidelines. • Always use the Printing Shortcuts tab (Windows only). (Open the printer driver...
... printing tasks. 3 Using the printer This chapter provides information on calibrating color, see Calibrating color. On models that have an input tray extension, make sure the input tray extension is too lightweight or stretches easily • For quick access to the printer settings, use media that conforms to do? Use HP media for supported print media. • To prevent jams, poor print quality and other printer problems, avoid the following guidelines. • Always use the Printing Shortcuts tab (Windows only). (Open the printer driver...
User's Guide
Page 28
... instructions and reload the paper into the tray to match the way you print on both sides of photo paper or glossy media unless specifically designed for printing on Both Sides check box. 5. Clearing this option might occur with these media types. • Do not print on both sides of a page, such as letterhead, preprinted paper, and paper with the print side facing the front of the print job first. With a document open, on both sides manually using the Windows printer software. Load...
... instructions and reload the paper into the tray to match the way you print on both sides of photo paper or glossy media unless specifically designed for printing on Both Sides check box. 5. Clearing this option might occur with these media types. • Do not print on both sides of a page, such as letterhead, preprinted paper, and paper with the print side facing the front of the print job first. With a document open, on both sides manually using the Windows printer software. Load...
User's Guide
Page 44
... printer lights, align the print cartridges, and also configure 802.11 and Bluetooth wireless settings for the printer. Double-click the Macintosh HD icon on the HP Instant Support homepage. Select Library, and then select Printers. 3. HP Instant Support (Windows) HP Instant Support is a firmware or driver update with a message that can help you to configure network settings for wireless printing. To see a list of past device errors, click Alerts on the left side of the HP Instant Support page. • Notification of specific...
... printer lights, align the print cartridges, and also configure 802.11 and Bluetooth wireless settings for the printer. Double-click the Macintosh HD icon on the HP Instant Support homepage. Select Library, and then select Printers. 3. HP Instant Support (Windows) HP Instant Support is a firmware or driver update with a message that can help you to configure network settings for wireless printing. To see a list of past device errors, click Alerts on the left side of the HP Instant Support page. • Notification of specific...
User's Guide
Page 49
... instructions to install the Toolbox, which provides status and maintenance information about connecting the printer wirelessly, see printer error messages on the same network. Close any running Windows XP (64-bit), download the printer software from http://www.hp.com/support/dj460 and install using a simple form of networking known as locally shared networking. The CD menu runs automatically. It also provides access to documentation and online help tools for more information. 1. When prompted, turn on the computer screen...
... instructions to install the Toolbox, which provides status and maintenance information about connecting the printer wirelessly, see printer error messages on the same network. Close any running Windows XP (64-bit), download the printer software from http://www.hp.com/support/dj460 and install using a simple form of networking known as locally shared networking. The CD menu runs automatically. It also provides access to documentation and online help tools for more information. 1. When prompted, turn on the computer screen...
User's Guide
Page 55
... network settings: 1. Create a new wireless profile with no USB cable. The CD menu runs automatically. Follow the onscreen instructions to obtain an IP address, then print a wireless configuration page by holding down (Cancel button) for more than two seconds. 3. Wait two minutes for your printer on a wireless ad hoc network (Windows) or computer to the printer using the HP Deskjet 460 Network Setup Tool, which launches automatically during setup. Activate the profile. 2. On the CD menu, click Install Printer Driver (Windows) or Install Driver (Mac...
... network settings: 1. Create a new wireless profile with no USB cable. The CD menu runs automatically. Follow the onscreen instructions to obtain an IP address, then print a wireless configuration page by holding down (Cancel button) for more than two seconds. 3. Wait two minutes for your printer on a wireless ad hoc network (Windows) or computer to the printer using the HP Deskjet 460 Network Setup Tool, which launches automatically during setup. Activate the profile. 2. On the CD menu, click Install Printer Driver (Windows) or Install Driver (Mac...
User's Guide
Page 61
... click Printers or Printers and Faxes. 9. To configure Bluetooth wireless settings after you are using the Toolbox (Windows) or HP Printer Utility (Mac OS). For an overview of the 3Com Bluetooth Serial Client port. 8. For a description and illustration of the Bluetooth wireless printer card, see Configuring Bluetooth wireless settings. If the CD menu does not start automatically, double-click the Setup icon on your computer, locate the COM port number for the port. 5. To set up a Bluetooth wireless connection. Insert...
... click Printers or Printers and Faxes. 9. To configure Bluetooth wireless settings after you are using the Toolbox (Windows) or HP Printer Utility (Mac OS). For an overview of the 3Com Bluetooth Serial Client port. 8. For a description and illustration of the Bluetooth wireless printer card, see Configuring Bluetooth wireless settings. If the CD menu does not start automatically, double-click the Setup icon on your computer, locate the COM port number for the port. 5. To set up a Bluetooth wireless connection. Insert...
User's Guide
Page 77
... HP. If lights are correct See Changing print settings. Make sure the cable is not low. For Windows, try the following general troubleshooting tips. Troubleshooting tips and resources Use the following sections to resolve printing problems: • For printing problems, see Resolving printing problems. • For paper jam and paper-feed problems, see Resolving paper-feed problems. • For installation problems, see Printer lights reference. • Printer can print a configuration page. Make sure the printer is set as paper type, paper size, margins, and color...
... HP. If lights are correct See Changing print settings. Make sure the cable is not low. For Windows, try the following general troubleshooting tips. Troubleshooting tips and resources Use the following sections to resolve printing problems: • For printing problems, see Resolving printing problems. • For paper jam and paper-feed problems, see Resolving paper-feed problems. • For installation problems, see Printer lights reference. • Printer can print a configuration page. Make sure the printer is set as paper type, paper size, margins, and color...
User's Guide
Page 79
... USB cable are blinking A non-recoverable error has occurred Turn the printer off and turn off when printing, an alert message should appear on . if no message appears, the printer software might not be installed correctly. Check the wireless connection • Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to a functioning alternating current (AC) power outlet. See Printer specifications for voltage requirements. Resolving printing problems This section provides solutions to common printing problems. Printer shuts down unexpectedly Check...
... USB cable are blinking A non-recoverable error has occurred Turn the printer off and turn off when printing, an alert message should appear on . if no message appears, the printer software might not be installed correctly. Check the wireless connection • Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to a functioning alternating current (AC) power outlet. See Printer specifications for voltage requirements. Resolving printing problems This section provides solutions to common printing problems. Printer shuts down unexpectedly Check...
User's Guide
Page 80
...print settings in the printer driver. Turn off the printer after removing the print cartridge After removing the print cartridge, turn off the printer, and then turn on the printer without the print cartridge installed. After the printer has restarted, reinsert the print cartridge. Check for radio interference If the printer is connected using a Bluetooth wireless connection can sometimes cause the print job to print Check the system configuration Make sure the computer meets the minimum system requirements for the printer. Printer takes a long time to fail. See Problems setting...
...print settings in the printer driver. Turn off the printer after removing the print cartridge After removing the print cartridge, turn off the printer, and then turn on the printer without the print cartridge installed. After the printer has restarted, reinsert the print cartridge. Check for radio interference If the printer is connected using a Bluetooth wireless connection can sometimes cause the print job to print Check the system configuration Make sure the computer meets the minimum system requirements for the printer. Printer takes a long time to fail. See Problems setting...
User's Guide
Page 81
...a blank page prints, the black print cartridge might be cleaned. Check the print cartridges Check to the current printer settings. Try removing and reinstalling the cartridges, making sure they snap firmly into place. If defaulting to make sure the media settings in the printer driver. Try printing a smaller file. • See also Problems setting up 802.11 or Bluetooth wireless communication. Print cartridges might need to fail. Check the PictBridge settings If printing using a Bluetooth wireless connection can sometimes slightly distort printouts. If you use a USB cable...
...a blank page prints, the black print cartridge might be cleaned. Check the print cartridges Check to the current printer settings. Try removing and reinstalling the cartridges, making sure they snap firmly into place. If defaulting to make sure the media settings in the printer driver. Try printing a smaller file. • See also Problems setting up 802.11 or Bluetooth wireless communication. Print cartridges might need to fail. Check the PictBridge settings If printing using a Bluetooth wireless connection can sometimes slightly distort printouts. If you use a USB cable...
User's Guide
Page 85
... the Mac OS, adjust these settings from the Color Options panel under the advanced color features (Windows) or ink features (Mac OS). If it with the printer. See Cleaning the print cartridges. See Replacing the print cartridges. Check the media type Some media types are using the ink volume control under Paper Type/Quality, in the printer driver. In the printer driver, select Best mode, and also increase the ink drying time and reduce the ink saturation using the incorrect size, ink smears might appear on removing and replacing the ink service...
... the Mac OS, adjust these settings from the Color Options panel under the advanced color features (Windows) or ink features (Mac OS). If it with the printer. See Cleaning the print cartridges. See Replacing the print cartridges. Check the media type Some media types are using the ink volume control under Paper Type/Quality, in the printer driver. In the printer driver, select Best mode, and also increase the ink drying time and reduce the ink saturation using the incorrect size, ink smears might appear on removing and replacing the ink service...
User's Guide
Page 92
... then turn it back on configuring wireless settings, see if wireless printer card is not on the Starter CD. If you must complete the wireless installation by running the installer program on , do the following sections to troubleshoot wireless connection problems: Windows 1. Check the wireless settings. Mac OS 1. Delete and re-add the printer in the Print Center (Mac OS). 3. Replace the card if necessary. 92 Chapter 5 - Maintaining and troubleshooting PING the printer. Check the wireless printer card. Check the wireless printer card. NOTE...
... then turn it back on configuring wireless settings, see if wireless printer card is not on the Starter CD. If you must complete the wireless installation by running the installer program on , do the following sections to troubleshoot wireless connection problems: Windows 1. Check the wireless settings. Mac OS 1. Delete and re-add the printer in the Print Center (Mac OS). 3. Replace the card if necessary. 92 Chapter 5 - Maintaining and troubleshooting PING the printer. Check the wireless printer card. Check the wireless printer card. NOTE...
User's Guide
Page 98
...; Clear the jammed paper. Ink service module full. • If you can remove the black print cartridge and print using only the tri-color print cartridge. In the meantime, you have a replacement for the ink service module, replace it . • Otherwise, visit: http://www.hp.com/support/dj460 or contact Customer Support to continue printing, but this does not work , try turning the printer off . Ink service module almost full. • If you can press (Resume button) to get a replacement. Power light on, resume light blinks...
...; Clear the jammed paper. Ink service module full. • If you can remove the black print cartridge and print using only the tri-color print cartridge. In the meantime, you have a replacement for the ink service module, replace it . • Otherwise, visit: http://www.hp.com/support/dj460 or contact Customer Support to continue printing, but this does not work , try turning the printer off . Ink service module almost full. • If you can press (Resume button) to get a replacement. Power light on, resume light blinks...
User's Guide
Page 127
... 66 buttons, printer 95 C cables regulatory compliance 119 calibrating color 75 cameras printing digital photographs from 30 canceling a print job 27 capacities tray 25 cards sizes supported 23 CD, Starter 10 CF card 12 CFCs in product 121 chlorofluorocarbons in product 121 cleaning print cartridges 70 cleaning the printer 69 color calibrating 75 troubleshooting 86, 87 CompactFlash card 12 configuration page, printing 47 configuration page, wireless 47 consumption ink 121 paper 121 power 121 custom-sized media loading 22 printing on 29 sizes supported 24 cut-off pages troubleshooting 81...
... 66 buttons, printer 95 C cables regulatory compliance 119 calibrating color 75 cameras printing digital photographs from 30 canceling a print job 27 capacities tray 25 cards sizes supported 23 CD, Starter 10 CF card 12 CFCs in product 121 chlorofluorocarbons in product 121 cleaning print cartridges 70 cleaning the printer 69 color calibrating 75 troubleshooting 86, 87 CompactFlash card 12 configuration page, printing 47 configuration page, wireless 47 consumption ink 121 paper 121 power 121 custom-sized media loading 22 printing on 29 sizes supported 24 cut-off pages troubleshooting 81...
User's Guide
Page 128
... warranty statement 116 loading media 26 M Mac OS HP Deskjet 460 Network Setup Tool 44 HP Printer Utility 43 system requirements 126 maintenance printer 69 Material Safety Data Sheets (MSDSs) 122 maximum dpi 30 media cards, sizes supported 23 clearing jams 89 custom-sized 24 envelopes, sizes supported 23 media width guide 11 media width paper guide 11 media-feed problems 89 narrow media guide 11 ordering information 100 paper output problem 89 paper skew problem 89 sizes supported 23 special 29 specifications 21 tray capacities, specifications 25 memory card as disk drive 31 printing from 31...
... warranty statement 116 loading media 26 M Mac OS HP Deskjet 460 Network Setup Tool 44 HP Printer Utility 43 system requirements 126 maintenance printer 69 Material Safety Data Sheets (MSDSs) 122 maximum dpi 30 media cards, sizes supported 23 clearing jams 89 custom-sized 24 envelopes, sizes supported 23 media width guide 11 media width paper guide 11 media-feed problems 89 narrow media guide 11 ordering information 100 paper output problem 89 paper skew problem 89 sizes supported 23 special 29 specifications 21 tray capacities, specifications 25 memory card as disk drive 31 printing from 31...
User's Guide
Page 129
... all printer lights blinking 79 blank pages 81 Bluetooth 92 clearing jams 89 color problems, faded output 86 colors bleeding 87 colors not lining up properly 88 colors printing as black and white 86 cut-off pages, missing details, incorrect details 81 garbled text 84 HP Instant Support 10 ink smears 85 installation issues 91 media not picked up 89 paper feed problems 89 paper output problem 89 paper skew 89 placement of text or graphics wrong 82 power 79 print cartridges 80 print quality 83 printer light...
... all printer lights blinking 79 blank pages 81 Bluetooth 92 clearing jams 89 color problems, faded output 86 colors bleeding 87 colors not lining up properly 88 colors printing as black and white 86 cut-off pages, missing details, incorrect details 81 garbled text 84 HP Instant Support 10 ink smears 85 installation issues 91 media not picked up 89 paper feed problems 89 paper output problem 89 paper skew 89 placement of text or graphics wrong 82 power 79 print cartridges 80 print quality 83 printer light...