HP LaserJet 4345mfp - User Guide
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Printer preventive maintenance 179 The ADF maintenance kit 179 10 Solving problems Solving general problems ...182 Troubleshooting checklist 182 Determining MFP problems 184 Clearing jams...185 Clearing jams from the top-cover and ... accessory lights for the 3-bin mailbox and stapler/stacker 216 Accessory lights ...216 Replacing accessories or accessory components 217 Understanding lights on the formatter 218 HP Jetdirect LEDs...218 Heartbeat LED...218 Fax LED...2. 19 Correcting print-quality and copy-quality problems 220 Print-quality checklist ...220 Image defect examples 220...
Printer preventive maintenance 179 The ADF maintenance kit 179 10 Solving problems Solving general problems ...182 Troubleshooting checklist 182 Determining MFP problems 184 Clearing jams...185 Clearing jams from the top-cover and ... accessory lights for the 3-bin mailbox and stapler/stacker 216 Accessory lights ...216 Replacing accessories or accessory components 217 Understanding lights on the formatter 218 HP Jetdirect LEDs...218 Heartbeat LED...218 Fax LED...2. 19 Correcting print-quality and copy-quality problems 220 Print-quality checklist ...220 Image defect examples 220...
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... that are connected to a network 240 Ordering directly through the HP Toolbox software (for printers that are directly connected to a computer 240 Part numbers ...241 Accessories ...241 Print cartridges ...241 Maintenance kits ...242 Memory ...2. 42 Cables and interfaces ...243 Print media ... 247 Print Cartridge Limited Warranty Statement 248 Availability of support and service 249 HP maintenance agreements 249 Priority Onsite Service ...249 Next business day...249 Installation and maintenance-kit replacement 249 Repacking the MFP ...250 To repack the MFP ...250 Service information...
... that are connected to a network 240 Ordering directly through the HP Toolbox software (for printers that are directly connected to a computer 240 Part numbers ...241 Accessories ...241 Print cartridges ...241 Maintenance kits ...242 Memory ...2. 42 Cables and interfaces ...243 Print media ... 247 Print Cartridge Limited Warranty Statement 248 Availability of support and service 249 HP maintenance agreements 249 Priority Onsite Service ...249 Next business day...249 Installation and maintenance-kit replacement 249 Repacking the MFP ...250 To repack the MFP ...250 Service information...
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... can lose buffered page data or MFP configuration settings when you replace the maintenance kit. Use this item to the original factory settings. Item RESTORE FACTORY SETTINGS CLEAR MAINTENANCE MESSAGE Values No value to select No value to select Explanation This item restores...the problem by any other method. If this menu with a port. The REPLACE MAINTENANCE KIT message will clear all control-panel settings to temporarily clear the ORDER MAINTENANCE KIT and REPLACE MAINTENANCE KIT warning messages. ENWW Configure device menu 61 Note Item LINK SPEED Options AUTO 10T HALF...
... can lose buffered page data or MFP configuration settings when you replace the maintenance kit. Use this item to the original factory settings. Item RESTORE FACTORY SETTINGS CLEAR MAINTENANCE MESSAGE Values No value to select No value to select Explanation This item restores...the problem by any other method. If this menu with a port. The REPLACE MAINTENANCE KIT message will clear all control-panel settings to temporarily clear the ORDER MAINTENANCE KIT and REPLACE MAINTENANCE KIT warning messages. ENWW Configure device menu 61 Note Item LINK SPEED Options AUTO 10T HALF...
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...in the System setup submenu. See the SLEEP DELAY information in the MFP The MFP automatically exits sleep mode when you replace the maintenance kit. You can be selected before it enters sleep mode. Use this item to to notify the MFP that the MFP consumes when ... No value to select CLEAR ADDRESS BOOK RESET SUPPLIES No value to select NEW MAINTENANCE KIT NEW DOCUMENT FEEDER KIT Explanation Use this item to temporarily clear the ORDER DOCUMENT FEEDER KIT and REPLACE DOCUMENT FEEDER KIT warning messages. Using sleep mode offers the following advantages: ● Minimizes the ...
...in the System setup submenu. See the SLEEP DELAY information in the MFP The MFP automatically exits sleep mode when you replace the maintenance kit. You can be selected before it enters sleep mode. Use this item to to notify the MFP that the MFP consumes when ... No value to select CLEAR ADDRESS BOOK RESET SUPPLIES No value to select NEW MAINTENANCE KIT NEW DOCUMENT FEEDER KIT Explanation Use this item to temporarily clear the ORDER DOCUMENT FEEDER KIT and REPLACE DOCUMENT FEEDER KIT warning messages. Using sleep mode offers the following advantages: ● Minimizes the ...
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... three entries. The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and lists options that are installed in each... number of entries in the MFP. 162 Chapter 9 Managing and maintaining the MFP ENWW This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the event log is the manufacturer page.
... three entries. The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and lists options that are installed in each... number of entries in the MFP. 162 Chapter 9 Managing and maintaining the MFP ENWW This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the event log is the manufacturer page.
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...The page also lets you know when you should schedule the next preventive maintenance for the print engine, and the other is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port... information 9 DLC/LLC information Always make sure the status line indicates "I/O Card Ready". The MFP has two separate maintenance kits: one is for each maintenance kit. Supplies status page Use the supplies status page to obtain information about the print cartridge that is installed in the MFP...
...The page also lets you know when you should schedule the next preventive maintenance for the print engine, and the other is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port... information 9 DLC/LLC information Always make sure the status line indicates "I/O Card Ready". The MFP has two separate maintenance kits: one is for each maintenance kit. Supplies status page Use the supplies status page to obtain information about the print cartridge that is installed in the MFP...
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...hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance Kit... indicates the percentage of the maintenance kit that remains and the HP part number. 4 Recycling Information provides information about the page sizes and...
...hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance Kit... indicates the percentage of the maintenance kit that remains and the HP part number. 4 Recycling Information provides information about the page sizes and...
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... printer maintenance kit, see Part numbers. Performing preventive maintenance The MFP requires periodic maintenance to temporarily clear the PERFORM PRINTER MAINTENANCE message. The kit includes: ● Fuser ● Rollers (transfer, pickup, and feed) ● Installation instructions The printer maintenance kit is a consumable item and is automatically reset. Scroll to purchase the preventive maintenance kits. Touch RESET SUPPLIES. 5. The ADF maintenance kit includes...
... printer maintenance kit, see Part numbers. Performing preventive maintenance The MFP requires periodic maintenance to temporarily clear the PERFORM PRINTER MAINTENANCE message. The kit includes: ● Fuser ● Rollers (transfer, pickup, and feed) ● Installation instructions The printer maintenance kit is a consumable item and is automatically reset. Scroll to purchase the preventive maintenance kits. Touch RESET SUPPLIES. 5. The ADF maintenance kit includes...
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After replacing the kit, reset the ADF maintenance-kit count. Touch NEW DOCUMENT FEEDER KIT. The ADF maintenance-kit counter is automatically reset. 180 Chapter 9 Managing and maintaining the MFP ENWW Touch Menu. 2. To reset the ADF maintenance-kit count 1. Touch CONFIGURE DEVICE. 3. Scroll to install it. Touch RESET SUPPLIES. 5. ● One mylar sheet kit ● An instruction sheet Follow the instructions that come with the kit to and touch RESETS. 4.
After replacing the kit, reset the ADF maintenance-kit count. Touch NEW DOCUMENT FEEDER KIT. The ADF maintenance-kit counter is automatically reset. 180 Chapter 9 Managing and maintaining the MFP ENWW Touch Menu. 2. To reset the ADF maintenance-kit count 1. Touch CONFIGURE DEVICE. 3. Scroll to install it. Touch RESET SUPPLIES. 5. ● One mylar sheet kit ● An instruction sheet Follow the instructions that come with the kit to and touch RESETS. 4.
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...be low. Check this by printing a copy of the supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 222 Chapter 10 Solving problems ENWW Make sure that can occur when using the ADF See Blank page (ADF...due for example, the paper is too moist or too rough). See Print media specifications. 4. The toner level in the print cartridge might not meet HP specifications (for maintenance. Defects that the print cartridge is fully installed. 2.
...be low. Check this by printing a copy of the supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 222 Chapter 10 Solving problems ENWW Make sure that can occur when using the ADF See Blank page (ADF...due for example, the paper is too moist or too rough). See Print media specifications. 4. The toner level in the print cartridge might not meet HP specifications (for maintenance. Defects that the print cartridge is fully installed. 2.
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... control panel. On the PRINT QUALITY submenu, increase the TONER DENSITY setting. If the paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Gray background 1. Clean the inside of paper. 3. The MFP might be due for the printer are copying, try rotating the paper 180... Chapter 10 Solving problems ENWW Change the setting to clean the fuser. (See Cleaning the MFP.) 3. Do not use paper that the environmental specifications for maintenance. 3.
... control panel. On the PRINT QUALITY submenu, increase the TONER DENSITY setting. If the paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Gray background 1. Clean the inside of paper. 3. The MFP might be due for the printer are copying, try rotating the paper 180... Chapter 10 Solving problems ENWW Change the setting to clean the fuser. (See Cleaning the MFP.) 3. Do not use paper that the environmental specifications for maintenance. 3.
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... trays).) 2. Check this context, is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 6. Make sure that type and quality of the paper you are using meet HP specifications. (See Print media specifications.) ENWW Correcting print-quality and copy-quality .... (See Print quality submenu.) You must also set the type of the supplies status page. (See Checking the MFP configuration.) If maintenance is defined as toner that can be due for the tray you have observed a rougher texture on the smoother side. 3. Try using...
... trays).) 2. Check this context, is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 6. Make sure that type and quality of the paper you are using meet HP specifications. (See Print media specifications.) ENWW Correcting print-quality and copy-quality .... (See Print quality submenu.) You must also set the type of the supplies status page. (See Checking the MFP configuration.) If maintenance is defined as toner that can be due for the tray you have observed a rougher texture on the smoother side. 3. Try using...
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...maintenance kit. (See Performing preventive maintenance.) Also see Repeating image. Check this by printing a copy of defect might need to clean the fuser. (See Cleaning the MFP.) 5. If the distance between defects is 38 mm (1.5 inches), 55 mm (2.2 inches), or 94 mm (3.7 inches), the print cartridge might occur when using meet HP...supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 4. If the distance between defects is 38 mm ...
...maintenance kit. (See Performing preventive maintenance.) Also see Repeating image. Check this by printing a copy of defect might need to clean the fuser. (See Cleaning the MFP.) 5. If the distance between defects is 38 mm (1.5 inches), 55 mm (2.2 inches), or 94 mm (3.7 inches), the print cartridge might occur when using meet HP...supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 4. If the distance between defects is 38 mm ...
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...itself . 2. Turn over the stack of paper are inside the MFP. 3. Make sure that the environmental specifications for the MFP are using meet HP specifications. (See Print media specifications.) 6. The MFP might be due for the printer are not too tight or too loose against the paper.... or wave ENWW 1. Also, try rotating the paper 180°. Make sure that paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Page skew 1. Turn over the stack of the supplies status page. (See Checking the MFP configuration.) If...
...itself . 2. Turn over the stack of paper are inside the MFP. 3. Make sure that the environmental specifications for the MFP are using meet HP specifications. (See Print media specifications.) 6. The MFP might be due for the printer are not too tight or too loose against the paper.... or wave ENWW 1. Also, try rotating the paper 180°. Make sure that paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Page skew 1. Turn over the stack of the supplies status page. (See Checking the MFP configuration.) If...
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Remove and then reinsert the original page into the ADF, making sure it is underneath the white, vinly ADF backing. See The ADF maintenance kit. See Cleaning the ADF delivery system. 2. Replacement mylar strips are stored in an envelope that the repeated image appears in. ● Change the order in ...
Remove and then reinsert the original page into the ADF, making sure it is underneath the white, vinly ADF backing. See The ADF maintenance kit. See Cleaning the ADF delivery system. 2. Replacement mylar strips are stored in an envelope that the repeated image appears in. ● Change the order in ...
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... of the defect indicates which component needs to identify the cause of the maintenance kit) (94.0 mm [3.75 inches]) 7 Print cartridge (94.2 mm [3.75 inches]) To identify if the print cartridge is the problem, insert a print cartridge from another HP LaserJet 4345mfp, if one is available, before replacing the fuser. 234 Chapter 10 Solving problems...
... of the defect indicates which component needs to identify the cause of the maintenance kit) (94.0 mm [3.75 inches]) 7 Print cartridge (94.2 mm [3.75 inches]) To identify if the print cartridge is the problem, insert a print cartridge from another HP LaserJet 4345mfp, if one is available, before replacing the fuser. 234 Chapter 10 Solving problems...
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... options. 110-volt printer maintenance kit 220-volt printer maintenance kit Q5998A Q5999A ADF maintenance kit Includes a roller assembly, a separation pad, and mylar shields. Includes instructions for job-storage features. Maintenance kits Item Description Part number Printer maintenance kit. Contains maintenance parts for Q5997A the ADF...Description 100-pin DDR memory DIMM (dual inline memory module) Boosts the ability of disposable gloves. The ADF maintenance kit is a consumable item, and its cost is not covered under the warranty or most extended warranty options. Part...
... options. 110-volt printer maintenance kit 220-volt printer maintenance kit Q5998A Q5999A ADF maintenance kit Includes a roller assembly, a separation pad, and mylar shields. Includes instructions for job-storage features. Maintenance kits Item Description Part number Printer maintenance kit. Contains maintenance parts for Q5997A the ADF...Description 100-pin DDR memory DIMM (dual inline memory module) Boosts the ability of disposable gloves. The ADF maintenance kit is a consumable item, and its cost is not covered under the warranty or most extended warranty options. Part...
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... depending upon your site to install the MFP or to replace the maintenance kits. Contact HP Customer Care or to to http://www.hp.com/services/carpack to your location. Installation and maintenance-kit replacement An HP-authorized service or support provider will have the following maintenance agreements: Priority Onsite Service This agreement provides 4-hour service response to...
... depending upon your site to install the MFP or to replace the maintenance kits. Contact HP Customer Care or to to http://www.hp.com/services/carpack to your location. Installation and maintenance-kit replacement An HP-authorized service or support provider will have the following maintenance agreements: Priority Onsite Service This agreement provides 4-hour service response to...
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See fax accessory anticounterfeit website 166 Apple Macintosh. See labels agreements, maintenance 249 Alerts tab, HP Toolbox 153 allocating memory 283 Alternative Letterhead Mode 71, 82 analog fax accessory. Index Symbols/Numerics 3-bin mailbox capacity 6 jams, clearing...delivery system 174 coying from 103 error messages 210 image shift, troubleshooting 233 jams, clearing 198 jams, frequent 201 lines on copies 231, 232 maintenance kit 179, 242 media specifications 270 skewed pages 232 troubleshooting print quality 222 ADF input tray locating 8 ADF output bin capacity 6 selecting 77 adhesive ...
See fax accessory anticounterfeit website 166 Apple Macintosh. See labels agreements, maintenance 249 Alerts tab, HP Toolbox 153 allocating memory 283 Alternative Letterhead Mode 71, 82 analog fax accessory. Index Symbols/Numerics 3-bin mailbox capacity 6 jams, clearing...delivery system 174 coying from 103 error messages 210 image shift, troubleshooting 233 jams, clearing 198 jams, frequent 201 lines on copies 231, 232 maintenance kit 179, 242 media specifications 270 skewed pages 232 troubleshooting print quality 222 ADF input tray locating 8 ADF output bin capacity 6 selecting 77 adhesive ...
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...accessory 219 formatter 218 lines, troublehsooting 231, 232 lines, troubleshooting 224, 228 link speed, network 58 links embedded Web server 151 HP Toolbox 154 Linux driver support 13 loading 500-sheet trays 24 coated paper 83 custom-size paper 84 envelope feeder 132, 133 ... 249 maintenance kit part number 242 supplies status page, printing 163 using 179 Korean EMI statement 293 L labels loading 23 printing 81 specifications 264 LAN fax 122 LAN-connector 6 landscape orientation duplexing options 87 orignals settings 40 language, control panel 184 languages, printer 5, 53 laser safety statements...
...accessory 219 formatter 218 lines, troublehsooting 231, 232 lines, troubleshooting 224, 228 link speed, network 58 links embedded Web server 151 HP Toolbox 154 Linux driver support 13 loading 500-sheet trays 24 coated paper 83 custom-size paper 84 envelope feeder 132, 133 ... 249 maintenance kit part number 242 supplies status page, printing 163 using 179 Korean EMI statement 293 L labels loading 23 printing 81 specifications 264 LAN fax 122 LAN-connector 6 landscape orientation duplexing options 87 orignals settings 40 language, control panel 184 languages, printer 5, 53 laser safety statements...