HP Deskjet 3840 Printer series - (English) Reference Guide
Page 2
... your printer. Tri-color print cartridge 4. See "HP support" on page 12 for buying an HP Deskjet printer! Setup posters (Windows® and Macintosh) 7. Power cord* 6. If any of these items are missing from the box, talk to the printer 4 Printer operation 5 Print cartridges 5 Troubleshooting 6 Installation troubleshooting for additional items that might vary in this guide? The HP Deskjet 3840 series printer Thank...
... your printer. Tri-color print cartridge 4. See "HP support" on page 12 for buying an HP Deskjet printer! Setup posters (Windows® and Macintosh) 7. Power cord* 6. If any of these items are missing from the box, talk to the printer 4 Printer operation 5 Print cartridges 5 Troubleshooting 6 Installation troubleshooting for additional items that might vary in this guide? The HP Deskjet 3840 series printer Thank...
HP Deskjet 3840 Printer series - (English) Reference Guide
Page 3
...Readme The readme file provides information about printer software and hardware setup and installation troubleshooting. English 3 To view the Windows onscreen user's guide, click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and then click Read...view the onscreen user's guide. Troubleshooting This reference guide contains troubleshooting information for information about printer features, printing, maintenance, and troubleshooting. To view the readme file, click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and then click User...
...Readme The readme file provides information about printer software and hardware setup and installation troubleshooting. English 3 To view the Windows onscreen user's guide, click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and then click Read...view the onscreen user's guide. Troubleshooting This reference guide contains troubleshooting information for information about printer features, printing, maintenance, and troubleshooting. To view the readme file, click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and then click User...
HP Deskjet 3840 Printer series - (English) Reference Guide
Page 6
... This section also explains where to find additional troubleshooting information. Section Installation troubleshooting for new hardware. (Windows only) The printer name does not appear in the list of printers after I click Print on the File menu. (Macintosh only) The printer will not print or the computer is a list... of additional troubleshooting topics that are discussed in this section if you have problems setting up the HP printer, if you cannot print...
... This section also explains where to find additional troubleshooting information. Section Installation troubleshooting for new hardware. (Windows only) The printer name does not appear in the list of printers after I click Print on the File menu. (Macintosh only) The printer will not print or the computer is a list... of additional troubleshooting topics that are discussed in this section if you have problems setting up the HP printer, if you cannot print...
HP Deskjet 3840 Printer series - (English) Reference Guide
Page 7
...USB cable. 1. Click Start, click Run, and then click Browse. 3. Possible causes Solution • Static electricity has built up the HP printer. Possible causes Solution • Autorun is not a problem if you are not using Windows 2000. Problem When I connect a USB cable between the... the printer. 6. Note: This is disabled. • The computer cannot find the autorun.exe file on the CD-ROM. 1. English 7 The setup.exe file appears in the New Hardware Found dialog box (and you are using Windows 2000), replace the USB cable. Installation troubleshooting for ...
...USB cable. 1. Click Start, click Run, and then click Browse. 3. Possible causes Solution • Static electricity has built up the HP printer. Possible causes Solution • Autorun is not a problem if you are not using Windows 2000. Problem When I connect a USB cable between the... the printer. 6. Note: This is disabled. • The computer cannot find the autorun.exe file on the CD-ROM. 1. English 7 The setup.exe file appears in the New Hardware Found dialog box (and you are using Windows 2000), replace the USB cable. Installation troubleshooting for ...
HP Deskjet 3840 Printer series - (English) Reference Guide
Page 12
... number (located on your computer (see page 3) for your country/region to troubleshoot the printer: 1. After the free phone support period After the free phone support period, help is free during the printer limited warranty period. HP online service and support is available in North America, Asia Pacific, and Latin America (including Mexico). Call...
... number (located on your computer (see page 3) for your country/region to troubleshoot the printer: 1. After the free phone support period After the free phone support period, help is free during the printer limited warranty period. HP online service and support is available in North America, Asia Pacific, and Latin America (including Mexico). Call...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 1
HP Deskjet 3840 series printer User's Guide 1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies 1
HP Deskjet 3840 series printer User's Guide 1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies 1
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 69
Check the printer cable connection If the printer cable is attached. Disconnect the power cord from the electrical outlet. 69 HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality... is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Error messages • Printer...
Check the printer cable connection If the printer cable is attached. Disconnect the power cord from the electrical outlet. 69 HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality... is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Error messages • Printer...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 81
HP Deskjet 3840 series printer User's Guide If you continue to have problems after restarting your computer and then restart it. An error message appears while the Power light is not greater than five meters (approximately 16 feet, 5 inches) in length. Connect the printer ...hp.com/support. 81 If you still have problems If you receive this error message, ensure the USB cable is flashing Read the error message explaining the problem and its solution. For more information, see Power light is flashing. 11.11 If you continue to have problems after investigating the troubleshooting...
HP Deskjet 3840 series printer User's Guide If you continue to have problems after restarting your computer and then restart it. An error message appears while the Power light is not greater than five meters (approximately 16 feet, 5 inches) in length. Connect the printer ...hp.com/support. 81 If you still have problems If you receive this error message, ensure the USB cable is flashing Read the error message explaining the problem and its solution. For more information, see Power light is flashing. 11.11 If you continue to have problems after investigating the troubleshooting...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 94
HP Deskjet 3840 series printer User's Guide documents e-mail envelopes greeting cards index cards iron-on transfers labels letters multiple pages on single sheet photos posters selecting a paper type transparencies two-sided printing, manual with one print cartridge R recycling print cartridges removing ink from skin and clothing replacing print cartridges resizing documents S scaling setting printer as default printer sharpness SmartFocus smoothing special features specifications status of print job T terms troubleshooting blank pages print document is printed at an angle 94
HP Deskjet 3840 series printer User's Guide documents e-mail envelopes greeting cards index cards iron-on transfers labels letters multiple pages on single sheet photos posters selecting a paper type transparencies two-sided printing, manual with one print cartridge R recycling print cartridges removing ink from skin and clothing replacing print cartridges resizing documents S scaling setting printer as default printer sharpness SmartFocus smoothing special features specifications status of print job T terms troubleshooting blank pages print document is printed at an angle 94
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 1
HP Deskjet 3840 series printer User's Guide 1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies 1
HP Deskjet 3840 series printer User's Guide 1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies 1
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 66
... turned on. • Print cartridges are correctly installed. • Paper or other USB devices that are attached to the hub. HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly...
... turned on. • Print cartridges are correctly installed. • Paper or other USB devices that are attached to the hub. HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly...
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 77
... Power light is loaded in the paper tray (at www.hp.com/support. 77 Verify the following: • A sufficient amount of paper is flashing. 11.11 If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, turn off your computer, go to the USB port... the paper forward until it fits firmly against the edge of the paper. If the In tray is touching the back of the In tray. 2. HP Deskjet 3840 series printer User's Guide Out of paper message Follow the appropriate steps for the condition that it stops. 3.
... Power light is loaded in the paper tray (at www.hp.com/support. 77 Verify the following: • A sufficient amount of paper is flashing. 11.11 If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, turn off your computer, go to the USB port... the paper forward until it fits firmly against the edge of the paper. If the In tray is touching the back of the In tray. 2. HP Deskjet 3840 series printer User's Guide Out of paper message Follow the appropriate steps for the condition that it stops. 3.
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 90
HP Deskjet 3840 series printer User's Guide index cards iron-on transfers labels letters multiple pages on single sheet photos selecting a paper type transparencies with one print cartridge R ...recycling print cartridges removing ink from skin and clothing replacing print cartridges resizing documents rotate 180 degrees S scaling settings sharpness SmartFocus smoothing special features specifications T terms troubleshooting...
HP Deskjet 3840 series printer User's Guide index cards iron-on transfers labels letters multiple pages on single sheet photos selecting a paper type transparencies with one print cartridge R ...recycling print cartridges removing ink from skin and clothing replacing print cartridges resizing documents rotate 180 degrees S scaling settings sharpness SmartFocus smoothing special features specifications T terms troubleshooting...
HP Deskjet 3840 Printer series - (Windows) User's Guide
Page 1
HP Deskjet 3840 series printer 1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies 1
HP Deskjet 3840 series printer 1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies 1
HP Deskjet 3840 Printer series - (Windows) User's Guide
Page 73
Disconnect the power cord from the electrical outlet. 73 HP Deskjet 3840 series printer 10 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • ...
Disconnect the power cord from the electrical outlet. 73 HP Deskjet 3840 series printer 10 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • ...
HP Deskjet 3840 Printer series - (Windows) User's Guide
Page 86
HP Deskjet 3840 series printer For more information, see Power light is connected to the USB port ... be established' or 'printer not responding' appears The printer might not be able to have problems after investigating the troubleshooting topics, turn off your computer, go to HP customer support at www.hp.com/support. 86 Connect the printer directly to the computer... USB cable is too long. The error message 'There was an error writing to USB port' appears The printer might not be receiving correct data from another USB device or USB hub. Uninstall the software and then reinstall ...
HP Deskjet 3840 series printer For more information, see Power light is connected to the USB port ... be established' or 'printer not responding' appears The printer might not be able to have problems after investigating the troubleshooting topics, turn off your computer, go to HP customer support at www.hp.com/support. 86 Connect the printer directly to the computer... USB cable is too long. The error message 'There was an error writing to USB port' appears The printer might not be receiving correct data from another USB device or USB hub. Uninstall the software and then reinstall ...